Interactive Books


Books-Under-Review-->Arts-->Television-->Interactive-->50
Related Subjects: Production Companies Technologies Hardware Industry Events Content Providers Standards Development Industry News Portals
More Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250
Interactive Books sorted by Average customer review: high to low .

Interactive
Multimedia Signals and Systems (The Springer International Series in Engineering and Computer Science)
Published in Hardcover by Springer (2002-12-01)
Author: Mrinal Kr. Mandal
List price: $95.00
New price: $56.09
Used price: $81.43

Average review score:

Concise and Very Informative
Helpful Votes: 0 out of 0 total.
Review Date: 2003-02-11
Most books on Multimedia either deal with specific applications of multimedia or offer an analysis of just one Multimedia standard, but this book establishes the fundamentals of multimedia signal processing, introducing generic concepts and then offering a more detailed analysis of the underlying mathematical concepts.

The language is simple and the author does not try to confuse the reader with technical jargon. The material on audio and video compression and various standards is especially intensive. The example programs in the MATLAB CD are well written and give the user a clear understanding of the practical aspects of digital filtering, compression algorithms and the basics of multimedia signal processing. I would strongly recommend this book to someone who wants to know the `whys' as well as the `hows'.

Concise and Very Informative
Helpful Votes: 0 out of 1 total.
Review Date: 2003-02-07
Most books on Multimedia either deal with specific applications of multimedia or offer an analysis of just one Multimedia standard, but this book establishes the fundamentals of multimedia signal processing, introducing generic concepts and then offering a more detailed analysis of the underlying mathematical concepts.

The language is simple and the author does not try to confuse the reader with technical jargon- a very good read. The material on audio and video compression and various standards is especially intensive. The example programs in the MATLAB CD are well written and give a clear understanding of the practical aspects of digital filtering, compression algorithms and the basics of multimedia signal processing. I would strongly recommend this book to someone who wants to know the `whys' as well as the `hows'.

An excellent and interesting introduction to multimedia
Helpful Votes: 1 out of 1 total.
Review Date: 2003-08-14
It is not easy to find a textbook on multimedia for upper level undergraduate and graduate computer engineering students. This book has filled the need, and has presented an excellent and interesting introduction to multimedia in fifteen chapters. Although, it has been assumed that the readers have knowledge about discrete-time signals and systems, a chapter has been included to review basic transforms and filter theory, as well as to present advanced theories such as discrete cosine transform and wavelets. The signal processing theories have been explained and demonstrated with simple examples. A strong point of the book is the accompanying CD that contains MATLAB codes for all relevant examples. The readers can easily run these codes and verify the results of the audio/image/video experiments presented in the book. For those who are not familiar with MATLAB, the processed audio/image/videos for several examples are provided in the CD. These readers can just play the audio file or display the image to verify the subjective quality. Instructors should also find the Power Point figures and tables provided by the author useful.

Interactive
Nuendo Power!
Published in Paperback by Course Technology PTR (2004-07-13)
Authors: Ashley Shepherd and Robert Guerin
List price: $29.99
New price: $4.93
Used price: $3.85

Average review score:

very nice book
Helpful Votes: 0 out of 0 total.
Review Date: 2007-11-24
this book has a lot of helpful information about nuendo. I highly recommend it for the starting musician. The CD that comes with the book makes the learning process even more simple. Enjoy this product.

Power Up with Nuendo Power!
Helpful Votes: 0 out of 0 total.
Review Date: 2005-08-23
This book has been extremely useful. The author gets right to the heart of each section and has you recording in no time at all.

All You Need to Know
Helpful Votes: 4 out of 4 total.
Review Date: 2004-10-20
In a recent book on the Beach Boys, there is a photograph of Brian Wilson with his most important musical instrument, the multi-track tape recorder. Today's bands don't need one of those. A reasonably high powered Apple and Nuendo software will do more than was possible with rooms full of equipment back in 1966 when Brian's photo was taken.

This book, one of the very few about Nuendo, is aimed at the Beginner to Intermediate level Nuendo user. It a good place to start, or to use as a reference book for the more advanced user. At about 500 pages, it is long enough to include everything you need to get full use out of the software, yet it is not so long and ponderous like many of the thousand page plus software books.

Interactive
Oink
Published in Hardcover by Fondo de Cultura Economica (1992-01-01)
Author: Arthur Geisert
List price: $13.99
New price: $26.53
Used price: $28.42

Average review score:

good for a variety of pedagogical purposes
Helpful Votes: 1 out of 2 total.
Review Date: 2003-03-06
If you would like for a reading student or ESL student to practice reading one word repeatedly without getting bored, this is a good book for that purpose.

If you would like more picture books of this nature, try
"Hug" by Jez Alborough, 0763615765

A bucolic silent film
Helpful Votes: 2 out of 2 total.
Review Date: 2006-07-27
I've heard it said that the best movies should be viewable as silent films: even with the sound off, you should be able to follow the plot. In that, this book is one of the best movies. Pigs communicate; piglets are too clever for their own good; mama pig scolds; and all the while, we know exactly what they're thinking, even though the only word they ever say is "oink!"

THE BEST BOOK WITHOUT WORDS YOU'LL EVER READ!!!
Helpful Votes: 5 out of 5 total.
Review Date: 1997-03-15
A most charming story of highly expressive baby pigletts who have fun getting into trouble and use only a variety of "oinks" to tell their tale

Interactive
Selections From the '100 Best' Children's Stories from China, Vol.1
Published in Paperback by 100 Best Company (2000-12-01)
Authors: Robert Chi-Kwong Lee and Doreen Lee Ong
List price: $7.99
New price: $6.00
Used price: $1.39
Collectible price: $11.00

Average review score:

Review of the "100 Best" Children's Stories from China
Helpful Votes: 1 out of 1 total.
Review Date: 2003-05-25
Both Volume 1 and Volume 2 of the books with the above title are wonderful additions to the many children books that I have read to my children and my grandchildren. The stories will stimulate the minds of youngsters to think creatively and to learn the challenge of solving problems.

Very worthwhile!
Helpful Votes: 1 out of 1 total.
Review Date: 2003-05-14
Great reading! Readers learn tradition and history while hearing very intriguing stories which make children (and adults) think. Wonderful way to instill values in children. We need more books like this. Reflecting on what you do and the consequences (positive and negative) are very important to know as you grow up. Looking forward to more stories!

Storytellers Dream
Helpful Votes: 2 out of 2 total.
Review Date: 2003-04-26
100 Best Children's Stories from China ia perfect book for classroom use. I have found it an excellent resource for my student storytellers. The background information on the stories gives authenticity to the cultural content. When my students need to learn a story for performance, I encourage them to pick short stories with dialogue and interesting characters. This book is well written with intriguing characters,simple language which is easy enough for a young reader to enjoy, and enough plot detail to engage an adult reader. For parents and educators the book provides great read aloud content. Traditional values and cultural wisdom are embedded in the content. The thinking questions can provide a starting place for moral and character education discussions. I am awaiting 100 more stories from the authors.

Interactive
Open the Door, Little Dinosaur (Lift-and-Peek-a-Brd Books(TM))
Published in Board book by Random House Books for Young Readers (1993-03-09)
Author: Katharine Ross
List price: $3.99
Used price: $0.01

Average review score:

Great open the flap book
Helpful Votes: 0 out of 0 total.
Review Date: 2003-12-11
Most kids love dinosaurs- well I know my 2 year old son does. . My son loves this book! Nice simple illustrations, good text with nice rhythm to the words. Flaps are pretty sturdy,stand up pretty well to the abuse. Nice little surprise ending to the story. Highly recommend this book for the preschooler.

What a great book. My son just loves it!!
Helpful Votes: 0 out of 0 total.
Review Date: 1998-04-17
My son Steven is now seven years old. He has Down Syndrome. This is his favorite book and he knows it by heart. It brings him so much joy.

Adorable, simple flap book
Helpful Votes: 1 out of 1 total.
Review Date: 1999-07-14
My 2 1/2 year old loves this book. It is simple and fun

Interactive
Past into Present: Effective Techniques for First-Person Historical Interpretation
Published in Paperback by The University of North Carolina Press (1998-05-25)
Author: Stacy F. Roth
List price: $23.95
New price: $19.75
Used price: $7.90

Average review score:

Past into Present
Helpful Votes: 2 out of 2 total.
Review Date: 2008-01-26
I have participated as a living history first person interpreter for over 6 years, and have been a visitor at many living history sites across the country. I am also the period costume coordinator for a living history site. I have seen first hand many effective and ineffective presentations.

While reading and searching for textbooks for our upcoming "Dame School" program for young ladies at our site, I came across this book. Since the text is clear and written to be interesting as well as educational,I have chosen it as a textbook for our "school". I believe our young students will be able to relate well to the book, and that we will be able to use this book to guide them to more effectual presentations. I also highly recommend it for adults.

This book is very good at giving hints on how to engage visitors in conversations useful in imparting stories of the site one is working, as well as methods to diffuse potential problems. It presents varied types of sites which were reviewed by the author, and gives good examples of what is effective and what is not. This book also discusses class distinctions and first person interpretations of difficult and traumatic events and activities of the past, such as slavery. To give a well rounded view of history, first person interpreters can't just present the rosy side of life!

The extensive listing of living history sites which is in the back section of the book would be very useful to persons who are considering the hobby or profession of first person interpretation.

Sharing History
Helpful Votes: 25 out of 25 total.
Review Date: 2000-03-27
As a new recruit in the growing international army of Civil War reenactors, I was anxious to evolve past the usual march-and-shoot mass maneuvers into effective first-person interaction with spectators. But having never even seen a living-history interpreter, I wasn't sure what to do. Then I found Ms. Roth's delightful book on the internet! She interviewed scores of experienced interpreters at the best living-history museums in the United States and Canada to find out how they hook -- and keep -- the interests of their visitors. The result is some imaginative out-of-the-box approaches that make visitors think they're being entertained instead of educated! The fun that the interpreters obviously have with their roles is infectious -- I could hardly wait to try it! This is a MUST read for anyone who's ever thought of going to a historical reinactment as either a participant or a spectator.

Great Book For Reenactors and Museum Docents
Helpful Votes: 3 out of 3 total.
Review Date: 2007-04-21
Television, movies, computers, even video games have changed the way we look at history. Recently written books on history are now in a style that gives the reader a greater understanding of what our founding father's and 19th century pioneer's daily lives were like.
Everything, it seems, is three dimensional today. Try visiting an American History museum - it's not your father's museum, that's for sure!
In her book, "Past Into Present," Ms. Roth just about covers every aspect of presenting history in all its glory and gore by using the process known as 1st person. First person brings the folks from the distant past back to life by having a re-enactor or a museum docent dress in period clothing, doing a job or a chore from the past, and speaking as if they actually ARE that long-dead person, alive again, here to share their knowlegde of times gone by. I, myself, impose a 1st person technique for my civilian impression in the 21st Michigan Civil War reenactors, and I must say that "Past into Present" truly helped me understand the importance of what I am representing while doing my impression. Through her book Ms. Roth also helped me see the pros and cons of being a 1st person living historian as well - how to stay in character, for instance, without jumping back and forth between first and third person.
From what I have seen at some re-enactments - and even at a museum - some living historians do not give the past the justice it deserves. They are the ones who should own this book as well. I've learned to give the reverence these folks from the past that we are emulating the respect they so deserve.
The writer can get a bit wordy (so can I, can't you tell?) but if you are one who is a bit more passionate about the past and would rather get deeper involved in history than the average person, then I would suggest you taking a gander at this book and read how you can become one from the past into the present at your next reenactment.

Interactive
Pirateology Guidebook and Model Set (Ologies)
Published in Hardcover by Candlewick (2007-04-24)
Authors: William Captain Lubber and Dugald A. Steer
List price: $17.99
New price: $3.53
Used price: $1.00

Average review score:

pirateology guidebook and set
Helpful Votes: 0 out of 0 total.
Review Date: 2008-07-15
i gave this book as a gift to an 8-year-old boy, and he was absolutely thrilled. He marched right upstairs and assembled the pirate ship model, then came back within the hour to show it to his mom and me. It's a book AND a toy combined!

Breathtaking guidebook the most valuable tool on any young pirate hunter's next great adventure
Helpful Votes: 11 out of 12 total.
Review Date: 2007-06-05
Ahoy, mateys! Famed pirate hunter Captain William Lubber just will not rest until he has captured every last seafaring villain to wreak havoc on the open water. In PIRATEOLOGY: GUIDEBOOK AND MODEL SET, the companion to Dugald A. Steer's PIRATEOLOGY, the good captain employs (forces, rather) the help of one very bad pirate to better understand just how these wily buccaneers storm the seven seas.

Designed as a private journal brimming with the same fanciful art, historical trivia and hair-raising adventure that made the 'Ologies books bestsellers, every aspect of pirate life is carefully detailed in Lubber's handwritten notes and elaborate illustrations --- from instructions on how to sail (or, more importantly, seize) a ship and the ways captives are punished, to what the crew will typically eat, drink, wear and do to keep themselves entertained.

The antiquated maps, charts and secret code keys, as well as an intricate scale model of a typical pirate ship to build yourself, make this breathtaking guidebook the most valuable tool on any young pirate hunter's next great adventure.

--- Reviewed by Marisa Emralino

A Book for Pirate Lovers
Helpful Votes: 4 out of 5 total.
Review Date: 2007-11-12
My son really enjoyed reading a couple of pages in this each night and discovering exciting things on every page. So did I!

Interactive
A Place in the Sky
Published in Hardcover by Carousel Publications (2005-03-01)
Author: Author, Maurene Singer
List price: $16.00
New price: $6.50
Used price: $6.01

Average review score:

A Place In The Sky
Helpful Votes: 0 out of 0 total.
Review Date: 2005-07-13
"A Place In The Sky" is a beautifully illustrated and well crafted story about the magical place balloons go when they fly away from the little hands who hold them. The story follows Sarah in her dreams as she journeys to the far away place above the clouds where the balloons go. After sadly losing her purple balloon to the sky, Sarah's mom tells her of the place where balloons go far above the clouds. In her dreams Sarah is able to journey there with her purple balloon to see how beautiful and magical this balloon land really is. A land of color, balloons, candy, rides, and all of the things children enjoy. After waking, Sarah sees a green balloon attached to her bed. Her mother had gone out and bought the special balloon and some orange-vanilla cream. Sarah now knew her mother had once visited this magical balloon land where balloons smell like orange-vanilla ice cream. This journey is magical and beautiful. We all know children who have lost a balloon at least once or twice and now we have a wonderful story to tell.

Reviews from kids in Georgia. "I had to share this book with a few children in the neighborhood and here's what they had to say"

Elijah, age 8. Last week my mom bought balloons for my step-dads birthday. I was upset when I let them go on accident. Now that I read this book, I fell happy because the balloons are playing with other balloons.

Cheyenne, age 7. I really like the book. It was fun and colorful. My mom never told me this story, but now I can tell her where balloons go. She will think I'm really smart.

Thank you mommy for buying this book for me
Helpful Votes: 0 out of 0 total.
Review Date: 2005-05-27
My mom is helping me write this because I really, really love the story. I'm 6 and I can read it all by myself. The pictures are so pretty and I want to visit the place where the little girl went with her balloon. It's my favorite book now. I sleep with it under my pillow, if I do that, maybe the balloon will visit me someday.

A wonderful children's book
Helpful Votes: 2 out of 2 total.
Review Date: 2005-04-20
A Place In The Sky is by far one of the most beautifully written and illustrated children's picture book I ever read. I feel the loss of the balloon and the fantasyland little Sarah visits is symbolic for more significant losses, and a tender, sensitive way for parents to help their child cope, whether it is death or divorce or a lost pet.

I highly recommend this book to anyone and everyone; it is a breath of fresh air and a "must have" for parents who want their children to experience an engaging story that cultivates kindliness, humanity and consideration for others.

Interactive
The Power of Praying Together: Where Two or More Are Gathered
Published in Audio CD by Harvest House Publishers (2003-08)
Authors: Stormie Omartian and Jack W. Hayford
List price: $16.99
New price: $198.61
Used price: $21.99

Average review score:

INFORMATIVE & INSPIRATIONAL!!
Helpful Votes: 3 out of 4 total.
Review Date: 2006-08-26
I am so blessed to have read this book, and so will you be! I am the author prayer books myself, and have spent countless hours in the Word, studying-practicing & living prayer...and every time I pick up one of her books, I am still blessed with new insight and inspiration for prayer!
In this book Stormie goes into great explanation about the basics of prayer, what it IS and IS NOT...and why God desires us to pray, privately and corporately. She also gives a lot of personal and Scriptural proof of God's call and blessing upon PRAYER IN AGREEMENT!
This book is very informational about prayer, especially in forming groups and gives alot of examples from her prayer groups and her church! I felt as if I had attended a service or two with Pastor Jack teaching after I finished this book. THEY ARE LIVING PROOF, as IS THEIR CHURCH OF THE POWER OF PRAYER!
GOD IS WAITING AND WANTING TO DO HIS WILL ON EARTH< IN OUR HEARTS & LIVES...HE IS JUST WAITING FOR THOSE WHO WILL BELIEVE ENOUGH IN HIM TO ASK!
I am so glad that she also emphasized the beautiful, godly relationships that are only formed as people pray together. I had gotten away from prayer groups (in person) and had only been doing it online or over the phone. WELL, THIS BOOK INSPIRED ME TO RETURN TO THE BLESSING A GROUP OF LIKE-MINDED WOMEN PRAYING TOGETHER, in person as well!!(or of course men and couples). My best friendships and fondest memories, and GREATEST BREAKTHROUGHS have been born in and from "agreement prayer," especially in prayer groups!
God PROMISES in James THAT IF WE WILL CONFESS OUR SINS TO ANOTHER & PRAY FOR EACH OTHER THAT WE WILL BE HEALED..then, THE PRAYER OF THE RIGHTEOUSNESS PERSON IS POWERFUL & EFFECTIVE!! God COULD just zap us and heal us...but He uses people, and those who will send forth His Word in prayer. He COULD just DO HIS WILL, BUT HE WON'T UNTIL WE BELEIVEThis can't be done by ourselves, but in relationship. God created us to worship Him, and to do this privately and TOGETHER!!
She also does a great job of teaching the importance to be praying "beyond ourselves" for other peoples and countries by praying specifically. When we have a target, we give God something to work with. He gives us the desire and "prompting" to pray for another, so that we may invite His will and power to come in and transform the situation/person with His Love & GLory!
THERE ARE THINGS THAT WILL NOT HAPPEN>>IF WE DON'T PRAY...AND THERE ARE THINGS THAT WILL HAPPEN, IF WE DON'T...
If you are ready to learn to pray and stand in the GAP, this book will help to equip and inspire you!! She, as always gives real life stories, great Scriptural teaching, and this time has added numerous quotes from Pastor Jack's sermons on prayer!! ANOINTED & POWERFUL TEACHING!!
READ THIS BOOK, Prayerfully, AND ALLOW GOD TO WORK, PRAY, AND LOVE THROUGH YOU!!! YOU NEVER KNOW WHO & WHERE GOD IS WAITING TO BLESS>>AND YOU NAY BE THE ONE HE IS WAITING TO ASK!!
YOU WILL BE MIGHTILY BLESSED AS YOU READ THIS BOOK & DO WHAT IT SAYS!!
BE SURE TO ALSO READ HER BOOK "THE PRAYER THAT CHANGES EVERYTHING" POWER PACKED PRAYER IS BIRTHED AND USHERED FROM HEAVEN IN PRAISE!!
TAMMY M PRICE/AUTHOR:
40 Day Journey to the Heart of God
PRAYING GOD'S WORD for the WORLD-Lighting Pathways of Blessing!
Alphabet Prayers: The Power of Praying Scripture into the Hearts You Love

A Well-focused Book on the benefits of praying with others
Helpful Votes: 5 out of 7 total.
Review Date: 2006-09-01
If anyone could write a book about the power of praying, it is Stormie Omartian. If you pray at all, you will want to read this book. It will encourage you to strengthen your prayer habit. If you are curious about the benefits of prayer, or exactly how to go about it, this book is for you. You will be instructed and encouraged to develop a personal prayer habit.
Once you develop this personal prayer habit, you will indeed experience the truth that there is power in prayer.
Another great job, Stormie!

Not What I Expected ... But Still Great
Helpful Votes: 60 out of 60 total.
Review Date: 2004-04-27
After her books Power of a Praying Wife and Power of a Praying Husband, I expected this to be more along the lines of a Praying Couples book. Instead, Stormie went with a look at prayer groups and congregational prayer. This is not a bad thing, in fact I found it an excellent book, but if, like me, you're looking for a book to draw yourself closer to your spouse in prayer, be forewarned that this is not that book. Buy it anyway.

This book spends more time dealing with the subjects of "what prayer is" and "why you should pray" than her other books. It also goes into how to pray and different kinds of prayers (confession, intercession, etc.). If you're a new Christian or haven't had much of a prayer life, this is an excellent book to get you started.

The entire book is great, but my favorite section is where Jack Hayford describes people who pray as lightning rods, acting as the conduit through which God exerts his power on Earth (pp. 91-92). There are a lot of powerful word pictures like that throughout the book; that's just the one that hit home with me.

The only thing I didn't like about the book is that Jack Hayford's comments on prayer are all related in the past tense. Granted, some of them are included as part of actual past events, conversations or sermons, and there it's totally appropriate. Elsewhere, though, the verb tense should have been modified to make them feel more current. It's not a big thing, but it does make his comments feel dated.

As I said before, if you don't know much about prayer or you don't spend much time praying this is an ideal book for you. If you do have a prayer life, but it's grown stale or could use a good goosing, this book is for you, too. I still think "The Power of Praying Spouses" would make a good book, but I'm glad Stormie has written this book as well.

Interactive
A Practical Guide to Call Center Technology
Published in Paperback by CMP Books (2002-01)
Authors: Andrew Waite and Andrew J. Waite
List price: $40.95
New price: $26.29
Used price: $11.99

Average review score:

Needed help
Helpful Votes: 1 out of 4 total.
Review Date: 2004-03-31
I was promoted to run the call center in our company. We have two centers with 300 Telephone and Customer sales reps. I have no expernce in computers except for my PC. I bought this book to help me talk to the computer staff. They cannot fool me as much now. They were too busy for the call center. Now they understand we make most of the money. This book help me present this better.

A STRATEGIC CALL TO CALL CENTER TECHNOLOGY
Helpful Votes: 2 out of 2 total.
Review Date: 2005-03-06
For most customer communications, the call of the customer contact center is the point of entry. Author Andrew Waite does an excellent job in this book of explaining the strategies, techniques and technologies to ensure that you get the most out of your telephone call portion of your customer contact center investment. Waite first goes on to explain a few parts and principles that affect the customer call center manager. Next, the author touches on staffing and the importance of adequate labor pools in the location you have chosen to operate your customer contact center. Then, Waite focuses on the telephone call component and the management of telephony workflow. Next, the author deals with the hardware, architecture and relationship between the components and subsystems of a switching system, which includes the automatic call distributor (ACD) system (of which the author acknowledges that there is no easy way to catergorize ACD systems). Then, Waite looks at the instruments used in the traditional call center.

So, as customer contact center managers become more sophisticated and mature in their role, according to the author, they grow to trust the machine data and, thus, need fewer comprehensive reports. Nevertheless, Waite points out one inteesting fact out of all this that is coming out of call center operations: Unless it is a pure direct sales respnse, most calls happen for less than positive reasons.

Finally, with the preceding in mind, Waite has done an outstanding job in this book of identifying the major trends within the customer contact center industry center around explosive technology growth. This has led to a growing library of open architectures with industry standard interfaces, more sophisticated tools reisding in smaller centers and more component applications involved in each transaction.

A solid, fact-filled, and highly useful guide
Helpful Votes: 3 out of 8 total.
Review Date: 2002-04-11
A Practical Guide To Call Center Technology: Select The Right Systems For Total Customer Satisfaction by telecommunications expert Andrew J. Waite is a highly informational book for businesspeople who need to set up a telephone system to handle customer orders, complains, and other important matters. Fielding long-distance calls from any number of people for good business is no small feat, and chapters from this guide address such diverse issues as basic connection and setup, typical switching systems, the value of an ACD (Automatic Call Distributor) system, and much more. A glossary at the back helps readers unfamiliar with the terminology catch up quickly...A solid, fact-filled, and highly useful guide for anyone who needs to launch an effective and efficient call center -- and keep it running smoothly!


Books-Under-Review-->Arts-->Television-->Interactive-->50
Related Subjects: Production Companies Technologies Hardware Industry Events Content Providers Standards Development Industry News Portals
More Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250