Performance Books

one of the best books ever written on bob evans. the man is a true icon that know how and when he wanted things done.

For most people who do BDSM or any of its components, the motivation is fun and hot sex. For Bob Flanagan it was a way to exploit the body that was betraying him through illness and make himself as much of a master of it as he could be. Six interviews are the bulk of the book -- each accompanied with pictures from his life. This is also a brief collection of his art and an interview with his partner. Three years after this book, Bob Flanagan's body would give out and he would pass into a better world where I hope that the only "pain" he feels are those that are good for him. It is a moving and distrubing account of his struggle with illness and his attempts to make the world more aware of and accepting of others like himself.

This is a very interesting book that explores the concept of diabled persons in performing roles in the theater, dance, art, music, and sports. Of these sports, in the form of special olympics has probably generated the most attention. But plays have been written that feature disabled people.

The late Christopher Reeve raised the bar, so to speak, with his public appearances where his speech was delivered with the help of artificial breathing apparatus.

The book is a serie of articles written by, I guess you would call them experimenters, working in these fields. Most of the writers are connected with universities but vary widely in their areas of study including: theater, sociology, women's studies, social anthropology, medicine, communications, English, and dance. Other writers are practicing musicians, playwrights, or poets.

This is a book that is breaking new ground in the area of disability studies.

Body Blows: Six Performances by seasoned performer Tim Miller is an impressive selection of dynamic, vivid, performance plays drawing heavily upon the author's life as a homosexual man in a society that at best distrusts, at worst condemns gay and lesbian relationships. The personal, solo performances contain explicit and engaging language about human sexuality, ethics, and the specter of death in this vividly compelling series of singularly powerful monologues. Body Blows is a welcome and highly recommended addition to professional and academic theatrical reference collections.

Short, but fully packed, this book delivered far more than I expected. A fun read, these original monologues, followed by many tips on the audition process, run the gamut of emotion in various situations. Light, heavy, dark, romantic, comedic, loud, tentative, angry - it's all in there, and much more. There is a suggestion on how to approach and convey each monologue. Though not an actor, I couldn't resist repeatedly trying the monologues out loud. I highly recommend this book.

This is a compendium of four other toolkits. Each book contains a wealth of information on facilitation skills and how to generate participative involvement of people in solving problems. Books come complete with instructions and ideas, master copies of 150 Square Wheels cartoons and transparency masters, reproducible worksheets designed around very common themes, and other supporting materials.

Purchasing the book gives you a very wide variety of illustrations that can be used for training and development opportunities in all industries and businesses. Purchasing the book gives you the right to maintain one complete set of materials for your delivery - there are no other fees.

I love this book.It is a superb book on the legendary Ford Mustang and the Boss 429 engines.What a combination!
I recommend this book to any Mustang lovers who will appreciate the author Stephen.B.Strange's efforts to share his knowledge with the rest of the world.Can't wait for more books from Stephen.It's a detailed history of the 1969 and 1970 models and will impress both owners and enthusiasts alike.This book is out of print and collector's item.I Hope Stephen updates this book.If only more books were this good.

"The Bottomline on ROI" written by Patricia Phillips explains the principles of the Return on Investment (ROI) process clearly and succinctly and points out the most imporant aspects of implementing the process in order that it be successful. It is an important addition to the field of measurement and evaluation because it provides the benefit of Phillips's extensive experience in the field of measuring training and performance improvement but at the same time does not intimidate the new practitioner. Although my library is filled with books on evaluation, I keep this one in my hip pocket.

Until recently, customer call centers were very much back-end operations, out of site and out of the minds of corporate chiefs. That was before several recent high-profile fiascos in the US, UK and Australia, where badly-run call centers destroyed in a few months the customer goodwill that had been expensively built up over years.

It doesn't have to be that way. David Butler shows how call centers can be a bottom-line asset to companies, not just a money sink. It cites, for example, the case of a highly cost-effective center in the south-west United States with an annual employee turnover of under 3% and (if I guess the real identity of the company correctly) many happy repeat customers, including myself.

David Butler owns a call center management company and is a recognized expert on the subject. "Bottom-Line Call Center Management" contains detailed information on where best to locate new call centers, how to evaluate and implement new call center technology, how to calculate the value of a call center in dollar terms, and how to create an environment that will attract and retain a loyal and productive staff.

For those of us on the customer side of the business, Dr Butler stresses the need to ensure that representatives are familiar with the products they support or sell. Call center representatives, just like all customer-facing staff, need to understand how customers use the company products and services. If representatives can't articulate product knowledge and understand customer concerns, they really are just a "cost center" and, as the author repeatedly warns, are in danger of having their jobs eliminated or sent abroad. That represents a disaster to their communities and a financial loss to the companies that employed them.

Ford successfully explains how to show bottom-line results for the five phases of improving human performance - analysis, design, development, implementation and evaluation. The text is divided into these five areas with detailed information on how to implement each. Definitions clarify subtle differences, such as the difference between needs analysis and needs assessment. Comparisons of widely accepted practices are also helpful in allowing the reader to select the best method for their project. This book is a "must" on every trainer's/performance analyst's shelf!