Performance Books

Donny Hathaway is a great singer and songwriter, but not all that good of a live performer. It seems that his idea of giving us a good show was to simply sing the same songs rubato. As a live performance afficionado, one thing that bothers me is not having the songs modified in a simple enough way that they can be followed easily. It's also very annoying to want to sing along to the studio version and be off-beat every time because the use of rubato has changed the melody line almost beyond recognition.

His voice was good and on key through the songs, and he gave us some good demonstrations of his ability to add filler chords and notes. If he'd sung the vocal lines as they were recorded and added a few filler chords and notes, that may have made for a good live performance. But the combination of that *plus* the altered melody lines was just overpowering.

Perhaps this CD will get better over successive listenings, but as of now, I can't see it being worth more than $5.

I cannot believe no one mentions the track 'NU-PO,' the only instrumental cut on the album. This is one of the most flowing and smooth pieces of music. A latin groove that just builds with the dissolving and watery Rhodes, Not to mention the sublime Bass of Willy Weeks and the Guitar of Phil Uphcurch (Anyone for Darkness Darkness?).

I hear that there's a version of this Album with more Tracks, including a bass solo by Willy on 'Voices Inside.' Re-issue!

I had the cassette of this album for several years before I wore it out. Over the years I've purchased several other Donny Hathaway CDs with different performances of these songs, but I've never felt the same power as the renditions on this CD. The give and take betwen Hathaway and the rapturous crowd gives me goose bumps and makes me wanna shout! No matter how much Hathaway you own, you'll be glad you got this one.

Not enough people are aware of Donny Hathaway, which is a crime. This man influenced more great soul singers than one can imagine. He galvanized a whole generation of dissenfranchised young men and women through his music to stand up and be counted, be proud, tap into their spirit and love one another. With just his music and that unbelievable voice. With only just six tracks, this live recording will take you to that moment in time & I dare you not to be touched by this man!!!
The best tracks are To Be Young, Gifted & Black, A Song For You, I Love You More Than You'll Ever Know & his self-penned We Need You Right Now. Listen for earnest audience partcipation & frenzied enthusiasm from the crowd. On this recording, it really works and is not in the way. Magical night!! A must have. I would give this ten stars if I could!!

First off, Donny Hathaway is probably the most unknown "superstar" of his era of soul. This album has a little bit of everything that is Donny- great for new fans to explore his music with. Of the million versions we've all heard of "Song For You", this album has the purest and most beautiful I've ever heard- the raw sound of a live recording made years ago, Donny's voice, and a piano....period. "We Need You Right Now" is one of two songs written by Donny and is prefaced by him giving respect to "my creator" and saying "I wrote this song two weeks ago". Religious or not, it is a beautiful song which also highlights the piano and his voice. Exactly half the tracks (1,5,and 6) are socially conscience songs which need at least two listens (one for the music and beauty of his voice and the other for the meaning of the lyrics) to completely appreciate. Maybe the best thing about this recording is that he plays an acoustic piano for half the album. The acoustic brings something to the songs that would've been lost even with the greatest of electric pianos.

I am a graduate student in the field of behavior analysis. I used this book as it is intended to be used from start to finish. I successfully designed an educational teaching program that taught students a lesson in geography. I was very excited about the results. The students learned the material very quickly and became extremely fluent. Even though I used the book to guide me through designing an educational program, I could certainly see how this book could be used in an organizational setting. I highly recommend this book to anyone who is interested in learning a technology of teaching that is extremely effective.

This book is a good example of a text that actually helps the reader get something done- namely, create and refine an instructional program for any setting or audience. Dr Bruce takes you from a blank page to a well designed, efficient training course in a step-by-step manner. What impressed me most was the skill with which Dr Bruce not only presents the critical ID concepts, but also shows in great detail how they can be applied.

Instructional Design Made Easy provides an insightful look into instructional design. After careful consideration of the material in this book, I considered using the concepts in an educational setting. A better use of this book would be in a business related setting, in which I have had some experience. The Efficient Design Checklists in each section is a great help in keeping users on track toward their objectives. I particularly like Exercise 2 which helps one to identify measureable results. The Performance Objective Template on page 53 of section 1 really helps translate ideas into action. This book is valuable to those who prefer a step by step approach, yet it is flexible enough to be useful to those who have experience in the fild of instructional design.

There isn't an easier way to learn about instructional design than by picking up a copy of Dr. Bruce's book. This book offers a step-by-step process for designing any training need whether it is business or education oriented. Each task within the design process is broken down and explained with clarity, allowing the reader to view specific examples and nonexamples for each component within this process. I have repeatedly used this book to improve the content and design of material for a distance learning course in behavior analysis. I have also used this book to design activities for business projects and education workshops. I highly recommend this book to those who are new to instructional design as well as to those who wish to improve their current practices.

This book practices what it preaches -- a rare commodity in the instructional design literature, indeed! It begins, early on, with presenting a pre-test to the reader (don't worry, you can check your answers!). Then, rather than concentrating on prose and commentary, which many instructional design books do, this book emphasizes practical exercises. You learn the "rules" of good instructional design by working through many examples, and importantly, nonexamples of design practices. While the book focuses on instructional design for computer-based instruction (the example illustrations are mainly of screen captures using the Precision Learning System), the principles you learn can be applied to any instructional system. Dr. Bruce has written an easy-to-follow, easy-to-use first-rate book on instructional design.

For several years I co-taught a series of workshops on Instructional Design with Dr. Bruce at the Association for Behavior Analysis conventions. The materials in these workshops, which were well-attended and highly rated, became some of what was used by Dr. Bruce in the development of his book. There is nothing like having a live audience to help shape development of your materials, and with this book Guy has produced a valuable tool whether you are in education, business, or otherwise interested in designing good instructional materials of your own! -- JE

Weick and Sutcliffe provide exceptional insights into high reliability organizations (HROs) and how lessons learned from HROs can be applied to other organizations that are not satisfied with just being good. The authors address the five hallmarks of mindfulness that distinguish HROs from all other organization types. The authors provide detailed checklists through which company leaders can audit and assess organizational readiness for dealing with unexpected events. The authors address the critical value of organizational culture in dealing with unexpected events and how organizational leaders can build the capacity to "manage mindfully". The text is well-documented and well-indexed. Each of the six chapters is summarized for rapid review; however, with ony 173 pages of substantive text, this "must read" can be completed in only a few hours. Knowledgeable leaders who are interested in creating resilient organizations should also read Ian Mitroff's "Crisis Leadership" (John Wiley & Sons) as an accompanying text.

This book is to be read by anyone really interested about how organizations work.

The main point could be explained in a single sentence: We can get valuable lessons if we pay attention to organizations who work in high risk and unpredictable environments.

This is my own view and, actually, I tried to show this using aviation as a kind of learning field. That is why I hope the authors will be lucky. My own experience was unsuccessful and that itself shows that the authors are right.

When I started to get conclusions from aviation to business management, I found that the more interested people came precisely from aviation. I'm afraid the authors could suffer the same experience and people interested in their concepts could come from air carriers, nuclear-powered plants and some other examples they use.

The authors could be three or four steps in advance of the present situation in business management. They try to extract the right lessons from other fields. However, they would not be surprised if their intent "bounces back" and it is picked-up precisely from the fields that they try to show as examples, not from business management.

In this well written, easy to read, analysis of organizations in highly complex and dangerous settings that persistently have less than their fair share of accidents - High Reliability Organizations - Professors Weick and Sutcliffe provide the recipe for a `learning organization'. Noting that HRO's share the hallmark of "mindfulness", the authors' define this characteristic as consisting of five key elements that every organization can use for dealing with the unexpected. The authors' call these five elements:
1. Preoccupation with failure - treating any failure (often small ones) as a symptom that something is wrong with the system, they are continually updating their understanding.
2. Reluctance to simplify interpretations - ensuring a more complete and nuanced picture, simplifying less and seeing more.
3. Sensitivity to operations - paying attention to relationships at the front line, where the work gets done.
4. Commitment to resilience - maintaining a deep knowledge of the technology, the system, one's coworkers, and one's self as avenues for improvising and keeping the system functioning.
5. Deference to expertise - cultivating diversity to do more with complexities, they push decisions down to the people with the most expertise, not the most rank. They also move issues around/across the system, migrating problems to someone with the knowledge and capabilities to address them.

Together, these elements give the organization `mindfulness', and this organizational mindset allows it to handle the unexpected with more responsibility and thus a higher probability of success in the face of change. Although the HRO's analyzed (aircraft carriers, nuclear power plants, and others) operate in more dangerous environments than the average business, today's rapidity of change causes the unexpected to happen to every organization and it would seem that the five elements of mindfulness could benefit nearly every organization today.
Dennis DeWilde, author of "The Performance Connection"

I was please with the writing of this book. Not only is it a good easy read, but Weick presents the material in an intersting fashion. SO far, it has been most helpful in understanding the components of managing a situation that is completely unexpected.

Like lots of business books, this one is a bit repetitive -- it feels a little bit like an HBR article expanded into a book. That said, it's discussion of high reliability organizations is invaluable -- not from an academic or theoretical perspective, but for its practical utility.

There are elements of high-reliability organizations, like sensitivity to operations and reliance on expertise that would help any organization -- i.e., you don't have to be on an aircraft carrier or in an emergency room to take lessons from this book and apply them to your organization to increase performance.

Plus it provides an end to a continuum that starts with organizations with purely repetitive operations and continues to high reliability organizations -- allowing you to evaluate where your organization fits on this new continuum, and therefore what level of applicability these practices have to you.

This book is absolutely enjoyable to read. I just couldn't stop reading it...I did not want to continue practicing without hearing all that William Westney had to say about practicing techniques (for any instrument, though mainly piano) and musicality. He uses great resources if you want to learn more about what he writes. His focus is getting in touch with the innate musician within you...a very positive and motivating book...highly recommended.

If you want to truly refresh your thinking about teaching music, this is the book. Explore with the author ways to bring enthusiasm and joy into the learning process... how to use 'honest mistakes" as tools. Be prepared to learn why traditional methods can sometimes harness creativity. This book described for me a way to help my students relax and welcome the journey into music. Whether teaching by traditional methods or not, this book is a must. Thanks, Mr. Westney, for the great read and the inspiring words.

I had a difficult time reading this, only because the content was so close to my own life/story. I could've sworn that William was writing about ME, and I relived many things that I didn't realize this book would create the avenue to surface. Fortunately, this book has helped me to begin to heal old, deep, and hidden grievances that have kept me from being the musical self that my soul longs and deserves to be ... until now.

What a great way to address a very real issue. What a great way for me to finally resolve my childhood rejections of not being allowed to express myself at the very time I was creating my musical self.

Thank you, William. I can now forgive and begin new again, this time without fear of repercussion in expressing what is in my heart and my soul, even if I'm the only one that appreciates it!

Not really being part of the culture to which the author is reacting, I found this book to be captivating, if a bit strident. The unfortunate tendency towards perfectionism taints a great deal more than music instruction. The expectations of deference and respect on the basis of position weaken bishops and U.S. presidents as well as maestros and music teachers. Still, the control freak element runs deep. As an adult beginner taking piano lessons, I just see it from a different perspective. Take humor in the strutting of the popinjay, no need to be alarmed by it.

Also, the man either knows nothing about golf, or else cheats on his scorecard. I suspect the former rather than the latter. But, a recorded lousy golf swing is just a lousy golf swing, while one left off the scorecard is, well, a reflection of character.

However, on his home ground, the practice room and the recital stage, the author is very strong. Texas Tech is lucky to have him. Go, Red Raiders!

This is my favorite book about music-making (classical piano, in my case). Westney very convincingly makes the case for an overhaul of the way we approach music practice and performance. The 'juicy wrong note' idea promotes a wholistic, passionate attitude. It is NOT the idea of treating mistakes lightly...more, it's the attitude of making the mistake whole-heartedly and then learning what it has to tell you about your level of preparedness,an unsuspected weak point, etc. Westney does not cover specific how-to's (the best book on that for piano in my opinion is Berman's) but more the philosophy to bring to the practice room and to the performance. I'd give more stars if it were possible

Enjoyable and wonderful. Well written, to the point...many anecdotes, but never mean...informative.

A great buy. Makes great present to anyone who is even vaguely interested in piano literature or music in general.

Undoubtedly it's a bible for pianists, as well as a must have for all classical music fans, even whom can not read staves well.

It's getting so that if Charles Rosen announced a forthcoming book on the collective memories of his summer vacations during his youth kind of thing, I would buy it! Bottom line, and obviously what I'm saying here is that I like the way he writes 'all' of his books, what he has to say and how he says it! A style that both holds and informs if you will. So too, he's "been the road" so the contents of these books draw on the cumulative wealth of his experiences whether it's a discussion of Beethoven's sonatas, the classical era itself and its stand-outs or this present book on the world of the pianist.

Regardless of one's level of experience on the piano, this book is an excellent read from a man who knows what he is talking about. It is NOT a book zeroing in on posture or breathing or "don't bang the keys" recitations or 'lectures' but rather a nitty-gritty practical tome that touches on various areas and what life with the keys is all about. The ups and the downs and all in between.

BTW, if books like these appeal to you written by folks who have "been there, done that" albeit well 'verifiably' so as is the case with Mr. Rosen, and as they equally appeal to me when I can locate such informative tomes, and as a classical oriented player making no excuses for literally loving the classical war-horse pieces, check out "Piano Pieces" by Russell Sherman [New England Conservatory]. Another great read!

Doc Tony

As a pianist I stand in awe of Charles Rosen's phenomenal analysis and exposure of the life, status, mind, intellect and passion of one of our most celebrated pianists. If there were ever any doubt about why one plays the piano, here is the answer. This is another MUST HAVE for any honest and serious pianist, either amateur or professional.

I didn't know Charles Rosen from a hole in the ground before I picked this up; I'm just a piano enthusiast. His personality comes through in his writing as he reflects on past concerts and recordings and travels and the likes. Not a memoir, but I suppose something pretty close to it. He essentially goes on about the different facets of being a pianist and if you eat breathe and sleep piano, you're sure to enjoy this. His writing style is polished and rather dignified, without being pedantic or scholarly. Heck I wanna go out and buy all this guy's books and records now. The only reason I didn't give it five stars is because it took me some getting used to at the first chapter, but once I adjusted to the fact that he's world class material and I'm just a schmuck doing scales, it was all smooth sailing from there.

Was used as a textbook, but is an excellent reference book for managers.

I like his 5 spheres of side-by-side leadership. He then added certain skills to each sphere. 20 skills in total spread out among 5 spheres. I found his chapter on "Interaction Fields" to be the most useful part of the book. I read other books on leadership. And this one has a lot of good information. Great book to read for a beginner in leadership.

Just like many other leadership books, he tries to look at great leaders. In general he doesn't present anything new. He just found new ways to say what is now being said repeatedly in other leadership books. Is it worth reading this book? Yes... as I said earlier, especially if you're new to true leadership. If you have been having problems with your leadership position, defiantly read this book.

In conclusion, it is a good leadership book filled with practical tips. Not only defines what leadership is, but tells you how to lead as well, explaining his ideas based on what works.

... I believe that the leadership points the direction of where to go and when to get there and the frontline people figure out the "how" part. When I picked up Side-By-Side Leadership, I was immediately struck by the wealth of research to support the basic premise of the book. I was also impressed with the careful, almost scientific approach Dennis took in proving the case for frontline people driving performance improvement by working side-by-side with organizational leadership. I knew we were kindred spirits when I read a few lines on page 44 " The effective Side-by-Side leader is aware of all of these influences on the team and organization and knows that frontline people -- the employees who are in daily contact with customers and suppliers -- are often the first to discover new opportunities and threats to the organization. By maintaining a two-way dialog, Side-by-Side leaders and their contributors can respond quickly to changes without losing sight of their goals." If you want true, sustainable and significant performance improvement in your organization, regardless of your industry, read the book and bring the concepts into your heart. Let your actions speak louder than your words to the people in your organization.

Dennis Romig has done an excellent job of integrating real world experience with a wealth of research to create a very readable book. Often leadership books are criticized for being "too theoretical" or "too soft" for the real world. This book is different. The principles and best practices presented are backed up with "hard" data obtained from the review of 3,000 studies.

The ideas presented in this book can really make a difference to the bottom line. Applying these innovative ideas will yield productivity gains, improvement in employee morale, and increased profits. This leadership model departs from both the "top down" and "bottom up" models of leadership. It presents a third model which Dennis Romig calls "Side by Side" leadership. The Side by Side model recognizes that leadership is about building and sustaining effective relationships. "Leadership is facilitating Side by Side relationships in pursuit of shared goals."

Romig points out that often the most effective way for leaders to influence others is to "change their own behavior." This is right in line with Stephen Covey's "inside out" approach to leadership and Bowen's Natural Systems Theory. The Side by Side model recognizes that leadership involves facilitating and coordinating a two-way influence process. Such leadership is mutual, interactive, and shared.

In the top-down, authoritarian model of leadership influence is one-way. Top-down leaders usually listen only to a few others-mostly those in authority above them in the hierarchy. On the opposite side of the leadership spectrum are the bottom-up leaders who have allowed participative management practices and "democracy" in the work place to get completely out of hand. Dennis Romig presents a "third way" that is a higher way than either the top-down or bottom-up approach.

The Side by Side leadership model appears to be the closest of the three models to Robert Greenleaf's vision of Servant-Leadership.

"Executives who spent their entire careers practicing autocratic leadership read Robert Greenleaf's Servant Leadership and did a complete turnaround. But they mistake Greenleaf and others like him. They went too far. The proponents of participative management never meant to advocate a one-way, bottom-up model...Neither top-down nor bottom-up has worked very well for us."

Dr. Romig presents five spheres of influence in Side by Side Leadership. These five spheres are:
1. Personal
2. Interpersonal
3. Team
4. Organizational
5. Knowledge

Most of us are strong in one or two of these spheres, but naturally weaker in other spheres. For instance, you may excel at personal and knowledge leadership, but be weaker in interpersonal, organizational, and team leadership. This is an important concept. An organization needs leadership in all five spheres. It is unlikely that a single individual will excel in all five spheres of influence.

Dennis Romig identifies seven principles that are critical in all five spheres of influence. These principles include focused creativity and structured participation. Each of the five spheres of influence can be thought of as an assemblage of these seven principles. Finally, the author shows that it is important for a Side by Side leader to master twenty critical skills, such as two-way listening and living organizational values.

With five spheres of influence, seven principles, and twenty skills to master, this leadership model may seem overly complex. That is just the point. Too many authors have taken a simplistic approach to leadership. Leadership is not simple! It is a complex system with many interrelated parts. However, Dr. Romig has done a superb job of integrating all these elements and relationships into his book, keeping references to research findings brief and to the point. He shows that there are many "entry points" into the Side by Side leadership model, and there are many different ways to be a successful leader. This is not a "one size fits all" kind of book!

I want to thank Ray Bard at Bard Press for suggesting I review this book.

I rarely get this excited over a book. Buy it! Read it. Get excited too!

Review By Dr. J. Howard Baker

Dennis Romig's consulting experience gives real and personal flavor to this research-based guide for leaders. His examples are interesting and the book is especially readable because he keeps his references to research findings brief and compelling. I was especially interested in his references to Bowen's work on patterns to be watched for in teams and organizations. Romig has written a great "how to" text of best practices.

Finally a book that incorporates two powerful concepts: scorecards and six sigma. I have worked on various projects with the aim to achieve operational efficiency and at the same time I have been part of various meetings and discussions to find best ways to "empower" the staff to help them understand, align and achieve corporate goals. Both these efforts have largely been fragmented. The measurement tools to achieve both these goals have, at best, been mediocre. This book provides a comprehensive, more robust and practical approach to bringing the two concepts together.

This book gives a pragmatic approach to not just evaluating performance but also provides easy-to-use tools that help predict performance and profitability. This book provides a much needed scorecard methodology for the 'new' globalized world. A must-read for any business leader.

Praveen, I just have to buy you a cup of coffee or a drink one day. I am just finishing your book, "Six Sigma Business Scorecard " and have to say that I haven't been this riveted to a business book since "The Goal". Books like this for me have been far and few between.

I am writing to congratulate you for your outstanding work on the book you have written about the Six Sigma Business Scorecard. I have spent the past week reading it, and I've realized what a fantastic tool it is.

I am a Six Sigma Intern, and I work at Recofarma, a Concentrate Plant of the Coca Cola Company, located in Manaus, Amazonas - Brazil. I was trying to create a Massive Communication Plan for Six Sigma within the company and one of my ideas was to create a Scorecard for Six Sigma, then I looked for related material at Amazon.com and your book appeared on the top of the list. It surely was a great investment.

Finally, a pragmatic approach to developing a Business Scorecard that captures the profitability proposition through periodic measurement of critical performance. The critical thinking used to construct and evaluate each element of the hierachical measurement structure provides a keen insight into the contribution value of each functional area of the business. The concise step-by-step approach in building the overal Business Performance Index provides the guidance necessary for immediate implementation by small or large enterprizes.

I have read a few hundred "non-fictional" books over the years for my MBA, for quality, etc, but I have to tell you that this book about the use of balanced scorecards is the best business related book that I have ever read, and I feel that every CEO should completely absorb it to utilize its "pertinent" applications that are applicable to their business processes, thus institutionalizing the process metrics' continual improvement concepts of ISO/TS 16949:2002 and ISO 9001 in all types of firms, including those that are not automotive suppliers!- Bill Cooper, Global Quality Systems Senior Manager, Lear Corporation

A couple years ago I just happened to be browsing the music section of my local Borders, looking for some inspiration, and stumbled upon this book. It is truly great, and has had large effect on my outlook (and skills.) I read through it regularly, write in all the margins, and should really be putting more effort into mastering these ideas. Buy a copy if you can, even at the current used price of $45. It's worth it, if you can only see the knowledge it contains and truly adopt this performance outlook for yourself.

If you want to "entertain" an audience, Liv can tell you how to do it. This book is concise, entertaining, and a MUST read. The author provides some real-world reality checks, shows you how to engage the audience, and does it all with humility and good humour. It is truly unfortunate that the book is out of print. It shouldn't be.

Buy it, if you can find it. Borrow a copy, check the library, but definately READ this one! It is short, to the point, and it is even a FUN read! I would sell my copy to you, but I want keep it so that I can read it again!

RHB

I have seen Liv live on a number of occasions. He is an amazing performer - not as technically proficient as, say, Vince Gill, but he never claims to me. One walks away from his concert feeling as though their emotions have undergone Ty-Bo.

He mixes grace, humor, and modesty in a way that few have managed to master. For the new (or experienced) performmer, this book is a great way to begin that Mastery process.

Highly recommended, to say the least.

Excellent, engaging, compassionate, humorous, with lots of useful information on myriad facets of the music business. This material is the fruit of 30 years of experience, and is laced with gritty, funny anecdotes that bring each of Taylor's "lessons" to life. I'm buying another two copies for friends.

Liv Taylor's book is an excellent resource for all musicians and performers who engage in live performance or touring. As a writer, Taylor brings the reader into his Berklee College of Music Stage Performance Class, where assorted characters (based on real students) receive coaching and wisdom Liv has garnered from his 30+ years of performing and touring experience.

Taylor's primary message is one of cultivating a sensitive and attentive relationship between the performer and his or her audience. He also presents useful thoughts on stage presence, performance anxiety, audience interaction, life on the road, and the requirements for maintaining a viable performing career.

Though Taylor's book is primarily targeted at young, aspiring popular musicians at the beginning of their careers, more experienced artists, musicians from other disciplines, and even actors and public speakers can benefit as well.

-Doc Wallace, Faculty, the Juilliard School

This book is special in that it adds empirical support for the authors' business hypothesis. However, their ideas themselves are not revolutionary. Rather they organized and framed a lot of the ideas that today's business leaders already know and practice.

I suppose that the book is in the tradition of academic research paper rather than overblown business hyperbole. As with any academic oriented publications, they make less than interesting reading, but valuable nevertheless.

Survival of the Smartest is reviewed - very positively - in this month's Fast Company. And having now read it I see why: clear, insightful, and packed with great examples for high tech managers working to improve the performance of thier organizations.

By examining the information managment practices of a sample group of short life-cycle high tech companies, Mendelson & Ziegler create a valuable framework to evaluate your company's ability to manage information in the information age. Also chock full of terrific soon-to-be popular industry buzzwords, including: "Decision Architecture," "High/Low IQ Company" and "Internal Information Dissemination." Use 'em while they're hot.

Survival of the Smartest is one of those management books that made its way through the academic world (or so-called the Ivory Tower) into the real-world. In contrary to what is expected, it does a very good job in connecting these two seemingly unrelated fields.

The novel concept, "Organizational IQ", was developed theoretically by Prof. Haim Mendelson and published in some leading academic journals such as Management Science and Information Systems Research. This book summarizes the results of those publications in an easy-to-read way. Organizational IQ is defined as "...a quantifiable measure of how organizations assimilate information and put together their decision and information architectures." It is argued and proved empirically in the book that High-IQ organizations on average are more successful than Low-IQ organizations. A company's organizational IQ describes how well the organization performs along five dimensions:

(1) External Information Awareness
(2) Effective Decision Architecture
(3) Internal Knowledge Dissemination
(4) Organizational Focus
(5) Information Age Business Network.

Mendelson describes each of these dimensions in detail and supports its arguments through the use of case studies from Dell, Hewlett-Packard, Acer, British Petroleum (BP), and Modex (a real company with a disguised name).

Although, the main focus of the book is on the use of Information Technology applications along these dimensions, an average reader will not have any difficulty in understanding these concepts if s/he knows what an Internet or Intranet is used for.

The book can be recommended as a supporting textbook for Strategy, Marketing, or Information Systems courses, especially in the graduate level. Whether you are in academia or in business, it is one of the books you should read if you are interested in how business should be done in the Information Age. Forget about the past Industrial Age books, they are already history... Chrysler has learned it in its own way (page 100 in the book)

PS: One may think that I am too generous in rating the books I comment on. However, one should keep in mind that among the books I have read, only those that are worth reading can make it here-my way of decreasing the information overload for Amazon.com members :)

The importance of this book can be judged by any employee asking why can't we work in an organisation which is better developed on the author's 5 Organisational IQ factors:

1 EXTERNAL INFORMATION AWARENESS, ie each part of our organisation captures external information (customers, technology opportunities, competitors' actions) quickly and accurately

2 EFFECTIVE DECISION ARCHITECTURE, ie in our organisation decisions are made at the right level (by the people with the best information and perspective). As a result decisions : are made quickly, have high quality, instill ownership and accountability

3 INTERNAL KNOWLEDGE DISSEMINATION, ie each part of our organisation knows what it needs to know when it needs to know it. Effective information flows 4-dimensionally: Horizontal, cross functional Top-down, org-wide goals and priorities Bottom-up, operational challenges and opportunities Learning, review over time of all of above

4 ORGANISATIONAL FOCUS, ie organisation systematically fights overload and complexity by: Limiting scope of the business; focusing on core competences; simplifying processes

5 CREATING AN INFORMATION AGE BUSINESS NETWORK, ie Organisation maximises the value of eternal partnerships by applying the above 4 High IQ factors to the entire business network

Would love to share experiences with anyone working or reading up on how to improve organisations IQ factors

chris macrae, chief infomediary, brandknowledge.com e-mail wcbn007@easynet.co.uk

we bought this and 2 other related books to help my wife with her employee performance reviews. before i use to just help her out but since her team grew and our schedules were just to hectic, i didn't have time to help her out. so this and the two other related books helped a lot.

Nothing is more vital to the success of an organization than the contribution of each of its employees, but managers are usually experts in fields other than human resources. "199 Pre-Written Employee Performance Appraisals" takes the pain out of the performance appraisal process. Stephanie Lyster and Anne Arthur have written a well-organized, easy to read book that will enable managers to provide performance appraisals that keep employees motivated and striving for defined goals and objectives that benefit both themselves and the organization. No longer do you have to worry about what you can or should say and how to say it. This book addresses every situation from problem employees to executive appraisals, telecommuting and seasonal employees. It even shows managers how to easily design new performance appraisal systems. Get this book and get back to business with improved morale, drive, productivity and communication. Don't make it a goal, make it a reality!

Lyster and Arther outline the entire process of how to start, use, and maintain a performance appraisal system for your employees. The book has specific, concrete examples of what to do, as well as what not to do. I found the section about potential errors that managers can make was especially useful, since I have made some of those errors in the past without realizing it. The book also comes with a CD that contains useful forms and checklists for the entire process. This CD alone is worth the price of the book.

If you are working for a company with an already established performance review system, this book will help you figure out how to deal within the system, make improvements to the system as needed, and ensure your employees are provided with quality reviews. It was also helpful for figuring out how to talk to under-performing employees.

This book is probably most useful to new companies or companies who don't already have an established system in place, since this will give you step-by-step instructions on what you need to do (including checklists and examples).

I recommend this book to anyone who is a manager (new or experienced), anyone in HR, or anyone starting their own performance appraisal system within their company.

Plenty of books include mention or discussion of the performance appraisal in surveys of managerial success; but how many offer examples of successful written performance appraisals - much less nearly two hundred examples? These pre-written employee appraisals provides reviews of all issues, from performance evaluation structures and legal ramifications to handling problem employees. Chapters survey all angles and provide managers with plenty of concrete references for building concrete performance appraisals. Both business reference libraries and company managers will want this.

Diane C. Donovan
California Bookwatch

This easy-to-use book is a good resource for any manager who needs to write or conduct employee performance appraisals. From defining the employee performance appraisal to detailing pros and cons, this book covers it all in clear, concise, easy-to-understand language. I especially liked the chapter on Special Circumstances Employee Performance Appraisals, which covers telecommuting employees, an ever-increasing portion of the workforce. The companion CD provides excellent templates that managers can adapt to fit their needs.