Performance Books
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Practical & ThoughtfulReview Date: 2004-11-06
Making the Complicated SimpleReview Date: 2004-12-24
1. Provide the best package possible while at
2. The best price available and
3. Save time and internal resources
The Benefits Performance Process provides the path to those objectives through real examples and with an enjoyable style. If you are involved with your companies' employee benefit program, then this book is a must!
Wonderful Approach to Employee BenefitsReview Date: 2004-10-29
For me, it is great that this isn't a textbook..I don't have time to read those and run a business. I found this to be a lively read. He makes his point and gets on to teaching how to do it.
You can be preparedReview Date: 2004-11-14
By "Maximizing the Performance of Your Employee Benefit Plan" you will be learning how to assemble a benefits team, analyze current plans and problems, develop concrete objectives and plan for your company's long-term success. Through self-analysis and workshop exercises your team will develop guidelines to follow. From there you will have a plan to follow that will see you through staff changes, acquisitions, and changing regulations. "The Benefits Performance Process" is a workshop to go; it is a plan to help you develop a plan that will eventually benefit your company and your employees.
Matthew T. Sears is an Executive Vice President of Athens Benefits Insurance Services and a Fellow of the International Society of Certified Employee Benefits Specialists. You couldn't ask for a more qualified guru in the benefits performance process. Yet his book is an easy to read, understand and implement guide to improving your benefits plans. Sears is straightforward and concise, while being upbeat and friendly in his text. You likely won't find another business guide like this one and why would you want to? When it comes to improving your current plans, this is the guide to follow.
Don't put off thinking about your benefits plan until the day before your renewal is due. Don't wait until the premiums are upped once again to do something about it. Don't fear the CFO telling you to cut costs by 30%. You can be prepared. If you're not, you may lose the loyal employees you have to another company who has followed "The Benefits Performance Process."
Review by Heather Froeschl of BookReview.com.

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From Someone who has 'Been There, Done That'Review Date: 2006-08-04
This book is the second edition or followup to the authors original book on E-Learning. It is perhaps the most complete analysis on the subject.
Education is in an interesting time. The basic structure of the ecucational system of a teacher and a group of students gathered around him dates from the time of the Greeks. Computer aided instruction where essentially a computer uses some of these same techniques to pass the knowledge of an expert on to students using a computer.
There are, a lot of little steps between the idea and the actuality. Of course there are the mechanics of how to do it. And there is the problem of finding the right teachers. [One military training course, set up by people who have 'been there, done that' teaches things like selecting a candy bar that won't melt in the desert (M&M's?) and how to armor a truck.] There's also playing on the skill that today's game playing kids have learned playing video games. What a way to teach someone how to drive a tank!
This is a book I'd recommend to anyone interested in or in charge of setting up a computer based training program. Dr. Rosenberg has 'been there, done that' in so far as e-learning is concerned.
Rich with detailsReview Date: 2006-04-05
Fantastic referenceReview Date: 2007-06-15
Essential reading for managers of smart enterprisesReview Date: 2006-03-15
What Rosenberg does is to lay out a vision of the Smart Enterprise, in which the focus is on performers rather than learners. He argues persuasively that technologies such as e-Learning, classroom learning, knowledge management, communications and collaboration technologies are best viewed not as individual technologies (or fads), but rather as complementary parts of a balanced strategy for performance improvement in enterprises which effectively translate data to knowledge to information to performance. Detailed chapters then discuss each of the key components of this strategy for performance improvement, including practical advice on how to implement them and where the pitfalls are. Examples and issue sidebars featuring luminaries in the field and corporate success stories add weight to the argument.
This is not just another "business book of the month" full of quick-fix half-truths. It is a mature, broad and comprehensive view of what it really takes to make any knowledge-intensive organization get what it needs to reach its goals. Senior line organization managers will find it essential; training managers will find it liberating and exhilerating -- or threatening. It's required reading for everyone responsible for making their enterprises smart.

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Recommended with ReservationReview Date: 2000-06-02
A very practical approach to learn how sybase actually worksReview Date: 1998-02-20
Excellent Reference & practical BookReview Date: 1999-09-12
Best all around Sybase book for the buck.Review Date: 1997-09-04
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A fantastic book for sports people at any level.Review Date: 1999-09-30
a very readable and practical update on sports nutritionReview Date: 1999-09-29
But it is the second half of this book that is unique and special. It takes a focussed look at various sports, providing a personal glimpse of the nutritional needs and the real life eating practices of the athletes involved. Sports really differ in their lifestyle, their competition needs, their traditions and the ways in which their athletes/players eat to be at their best. These chapters discuss the key nutrition issues that arise in a sport, providing specialised strategies to deal with these issues. It reviews applied sports nutrition studies that can answer specific questions in a sport, and provides case histories to illustrate the special nutritional challenges and solutions. Find out how Tour de France riders refuel during their event. Read how gymnasts manage weight control issues, or whether weightlifters need to eat more protein. Read some of the letters written to body building magazines and compare the answers provided in the magazines with the advice of a real sports nutrition expert. Compare the strategies that football players or runners need to use to stay hydrated during their events. This is the first time that I have gained specific insights into the real life world of sports nutrition. I hope this book continues to be updated to provide a great blend of the science and practice of sports nutrition. I would recommend this book to athletes, coaches and parents. But I also think that many sports science and medicine professionals will benefit from the "birdseye" view of sports nutrition.
Covers nutrition issues specific to a variety of sportsReview Date: 1999-09-30
An excellent source of informationReview Date: 2001-02-22
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Worth the costReview Date: 2006-03-28
THE Great Show Control Reference!Review Date: 1997-09-12
Control Systems for Live Entertainment-The title says it allReview Date: 1996-09-24
The bible for automation and show control industryReview Date: 2001-02-03
George Tucker- Show Control Engineer- Scharff Wesiberg NYC
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The fascinating real life problems caused by computer foulupReview Date: 1998-07-28
Good book for the lay public and casual technical readersReview Date: 2000-03-17
Out of print but still relevantReview Date: 1999-10-24
Out of print but still relevantReview Date: 1999-10-23

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Finally one that challenges.Review Date: 2003-04-01
Transform your life and businessReview Date: 2002-06-08
level outcomes, and performing at your best." So begins Eric Allenbaugh's latest book, in which he masterfully shows you how to achieve it. He lays out scores of
ideas, peppered with lots of examples and inspirational quotes.
Allenbaugh weaves these together through five success strategies:
Direction - linking purpose and passion with performance.
Culture - sustaining a results-oriented, customer-focused climate.
Empowerment - releasing human potential.
Coaching - creating giants out of other.
Renewal - sustaining your competitive edge.
Underlying these, and woven throughout the examples, are three performance principles:
Being tough on issues and tender on people.
Honoring differences and aligning talent.
Building the bottom line and the human element.
He believes, as I do, that most people want to do their work well and to contribute to the success of their organization. Leaders must harness these individual
desires in a way that serves the collective purpose. Organizations that show this, really hum! They are the industry leaders - the best of the best - even if their CEOs
are not the flashiest ones around.
A primary role of corporate leaders is to shape and reinforce the culture of the enterprise. Allenbaugh provides a useful model of four corporate cultures, as they
are influenced by their attachment to the bottom line and to the human element. Closing my eyes and rifling through my memory bank of the organizations I have
worked in and the scores of companies I have consulted with, I not only could not think of any that did not fit this simple model, but I also understood why some of
them behaved the way they did. That set of insights alone far exceeded the price of the book!
Integration of values into an organization is a long-term endeavor, but vitally important. It's all about alignment - linking of vision with action, paying attention to
both people and profits, walking the talk, learning, growing, and striving always to exceed expectations.
In such organizations, leaders do not "manage" their employees. Rather, they "coach" them to draw out their innate talents and allow them to blossom. From his
years of experience, Allenbaugh describes several different coaching methods, all of which honor and build upon the many ways people learn. Of course, one must
deal with problem performers and even terminate them when their performance and attitudes do not match those of the organization, but it's surprising how few in
number such individuals are when given solid guidance, a supportive culture, and regular coaching.
This is not a fast read. Not because Allenbaugh's prose doesn't draw the reader along easily: it does. Rather, because the shear number of ideas is dense. I
frequently lifted my eyes from the page to ponder what he meant or explore a model he presented and to consider how I might apply it myself. These diversions
were necessary to absorb the full impact of the book.
I have deliberately left out of this review many of the most provocative learning points, so you can discover them for yourself.
The principles in Eric Allenbaugh's book can transform your life, as well as your company, but only if you will it. My advice is simple. Read it. Enjoy it. Learn
from it. Apply its lessons.
A common sense way to accomplish your goals!Review Date: 2002-06-11
Loaded with focused advice, worth the readReview Date: 2002-08-18
The book--full of advice and counsel that would cost you thousands in a personal consultation--is organized into five strategies. The strategies are Direction, Culture, Empowerment, Coaching, and Renewal. Each strategy is presented as a section of the book, with three or four chapters on each category. Two special features add value to this book: an abundance of relevant quotes throughout the book and cameo contributions from thirteen fairly well-known authors and executives. A bibliography and index round out the book.
Under Direction, Allenbaugh shows readers how to link purpose and passion with performance. Chapters focus on creating a compelling mission and vision, linking into your passion, and implementing your vision. The Culture section describes how to sustain a results-oriented, customer-focused climate-valuable for individuals as well as organizations. The three chapters illuminate various aspects of culture, including the importance of values. The Empowerment section focuses on releasing human potential. There are several insightful chapters on empowering people, honoring the differences among people, and hiring winners by using Attitude, Aptitude, and Alignment as filters. The coaching section addresses building others' success, effective expression and listening skills, and a focus on results. The last portion of the book explores the "3 Rs of Renewal: Release, Reaffirm, and Reinvent." Chapters on individual renewal and organizational renewal contribute useful perspectives.
Easy-to-read book for individuals, managers, business owners, consultants, and those charged with the responsibility (and opportunity) of coaching others to deliberate success. This is a good how-to book, enjoyable and enlightening as a read-through and worthwhile as a reference when you need a re-focus.


A wonderful experienceReview Date: 2001-06-07
A better life!Review Date: 2001-06-02
Beautifully written...touches deep within.Review Date: 2001-04-21
A beautiful journeyReview Date: 2000-11-22

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Real Knowledge About Knowledge Worker TeamsReview Date: 1998-05-29
One of their most important contributions that they deliver early in the book is to demystify the term "knowledge worker" by explaining that very few knowledge workers do only knowledge work and very few physical laborers do only physical work. This is a liberating insight, because it expands the potential applicability of their later discussions on how knowledge work is important in factories as well as R & D labs.
The Fishers use the term "the learning lattice" to describe an approach to redesigning knowledge work that explains how teams can be organized to take advantage of both units composed of functional experts (skill development teams) and cross-functional teams (business teams), optimizing the knowledge, perspectives and contributions of all concerned. Some organizations call these newly emerging learning lattices "centers of excellence".
Both of the Fishers started their careers in the art world, it is not surprising to see that they have some intriguing comments about harnessing creativity in organizations. They argue that creativity is a social activity, not a guru-centered process that requires isolation. Citing a 1993 survey done ! by the Center for the Study of Work Teams at the University of North Texas, research showed that knowledge workers prefer collaborative team environments, where there is an opportunity to share ideas and solutions.
How about leadership of knowledge workers? The Fishers suggest that this is not an easy task and that the leader's role is handled best through a boundary manager role. They identify seven key attributes for the "distributed leader", including articulating a vision for the organization, managing by principles rather than policies, and effectively coaching and communicating. They provide specific recommendations for ways to "infuse energy and wellness" into organizations through better understanding of roles and responsibilities, effectively managing--rather than suppressing--conflict, and orienting and developing knowledge worker teams.
The Distributed Mind is a great new tool for those who are interested in building community in organizations.
Future trends in knowledge work.Review Date: 2000-08-10
In this context, Kimball Fisher and Mareen Duncan Fisher:
* define knowledge work by comparing five characteristics that differ for physical and knowledge work as follows:
- Job Characteristics: (1). Core task, (2). Critical skills, (3). Work process, (4). Work outcome, (5). Knowledge used.
- Job Characteristics of Physical Work: (1). Doing, (2). Physical, (3). Usually linear, (4). Product, (5). Applied.
- Job Characteristics of Knowledge Work: (1). Thinking, (2). Mental, (3). Usually nonlinear, (4). Information, (5). Created.
* argue that "the nature of work is changing from mostly linear to mostly nonlinear and from requiring mainly physical skills to requiring mainly mental acuity. Jobs now usually produce more information than product and require more improvisation than rote, automatic application of process. While this trend is dramatic in a few cases, for most of us the change has been a slow, steady evolution of our jobs", and illustrate this trend.
* show how teams and team-based operations differ from groups and non-team-based operations, and illustrate how these teams differ from the traditional organizations by comparing hierarchical organizations with team-based organizations as follows:
- Hierarchical Organization: hierarchical order, local optimum, maximum specification, functional defect control, specialized skill, vertical information flow, work ethic value, and conservative improvement.
- Team-Based Organization: information order, global optimum, minimum critical specification, source defect control, multiskilled, source information flow, work life value, and continuous improvement.
* illustrate the differences between physical and knowledge work teams by comparing typical physical work teams with knowledge work teams.
- Typical Physical Work Teams: physical labor, multiple generalists, inside single organization, fairly stable membership, and repetitive responsibilities.
- Typical Knowledge Work Teams: mental labor, multiple specialists, across multiple organizations, shifting membership, and single-purpose responsibilities.
* explore the process of knowledge work design, and illustrate the characteristics of evolving organizational form-learning lattice organization.
* discuss the metaphors and practices needed to create successful knowledge teams.
* argue that "environmental shifts and changes in organizational capabilities have created opportunities and need for virtual knowledge teams in contemporary organizations. To effectively create, utilize, and support VKT's, we must focus more attention on the VKT challenges", and then discuss the challenges of making VKTs effective.
* discuss fostering innovation and creativity as a critical challenge for knowledge work.
* discuss what is becoming a critical attribute of effective knowledge work teams: the ability to transfer knowledge effectively without causing information overload.
* discuss the role of leaders in knowledge teams, and argue that "in knowledge work teams, team leadership is critical. Although this formal leadership is often shared or rotated, we believe it must be done properly for the team to be effective".
* discuss a number of practical tips to prevent illness in teams, including providing team training, integrating new team members, setting goals and measuring results, understanding group decision-making processes, managing team conflict, building team communication skills, giving and receiving feedback, defining team members' roles and responsibilities, developing operating guidelines, and creating a team charter.
* explore how technology aids knowledge work, and argue that "technologies must be appropriately integrated into the organization if they are to benefit knowledge teams. Three particular problems to avoid are technology misuse, expecting more from technology than it can reasonably deliver, and serving technology instead of having technology serve the team".
* discuss future trends in knowledge work by illustrating six key work trends for the new millennium: (1). automation of physical work, (2). elimination of traditional jobs and work structures, (3). empowered knowledge workers, (4). knowledge work teams predominant, (5). workplace flexibility, (6). more virtual knowledge teams.
Strongly recommended.
An Organisation made of Knowledge Work TeamsReview Date: 2000-08-02
There is a solid case for this book that addresses teams, especially knowledge work teams from a practical no-nonsense perspective. This book makes good reading not only for knowledge work team builders but also for the people that actually make up the teams. The language and structure is exceptionally readable and the issues are easy to grasp. Someone might even say that Fishers use too many cases to justify their points. Fishers start with discussing knowledge work, then teams and finally knowledge work teams and finally building a working organisation made of knowledge work teams.
Fishers do not limit their perspective to teams and organisations but discuss also their influences to societies and individuals. Teams do not work in a vacuum but change the way people work and think and live their lives.
The one thing that I disagree with is they way Fishers create an artificial (in my opinion) distinction between physical work and knowledge work, and the consequent physical work teams and knowledge work teams. Fishers stress the point that even knowledge workers do physical work and physical workers do knowledge work, but within their definition of knowledge work!
I'll take responsibility over intelligence any time.Review Date: 2000-04-29
The sense I came away with is that the aim of the authors was on making work teams more effective. However, for me, the book gets back to a more fundamental issue, the possibility of effectively eliminating levels of management in any organization. This is done not just by eliminating some staff, and giving the remaining staff communications. On a superficial level, automation of information access and communications for today's knowledge workers is required. However, on a more fundamental level, this is done by the assumption of a greater degree of the responsibilities by Knowledge Workers.
The book does get to the nub of flat (empowerment) versus hierarchical (delegation) management styles, which has come about with downsizing and the advent of empowered workers. It discusses how to manage processes and people with fewer managers, by enabling them to gather and use information and make decisions. Most importantly, it prioritizes: responsibility, empowerment, the management of processes, the management of people, management styles, downsizing, and information sharing. They all go together, but some of these are ends, and others are only means to an end. Further, some of these means to an end are prerequisites and others are only facilitators.
Whether tasks are delegated one-at-a-time to individuals (hierarchical), or projects and processes are turned over to a work-team (flat), in both cases communications is required. However, the differences today, are that Knowledge Workers in empowered organizations: are on multiple teams, not having just one job to do; must communicate with all team members, not just with supervisor and immediate coworkers; are responsible for the entire job, not just for one aspect of it.
Without proper orientation by management, Knowledge Workers in empowered work teams can remain focused on technical skill development or on information sharing, as ends unto themselves, or on doing their narrow tasks. What could be missing is a focus on the success of the process or project, and on the achievement on the goals of the organization. In the absence of middle managers, whose job it was to not only manage workers, departments, and processes, but also to focus on the goals of the larger organization, empowered Knowledge Workers must assume a large share of these responsibilities.
Team members must understand firstly, that responsibilities have been thrust upon them, and secondly, how to carry out these responsibilities as a self-directed work team. Today, we're not just providing communications systems to workers. We are holding people responsible, and therefore we're providing them with communications systems.


Brilliant!Review Date: 2005-06-27
All I can say is, after just 9 of the 16-note exercises, I'm double peddling away at songs I nevedr thought possible before! Just as long as you really take your time to learn each exercise properly... you will gain a lot!
solid set of exercises to build the feetReview Date: 2003-08-19
Top notch double bass drum bookReview Date: 2002-07-09
For my fellow lefty drummers, he doesn't use L and R but he uses B.D.1 and B.D.2 which is refreshing.
Thank you Joe!
Double Bass in your face!Review Date: 2000-08-02
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It was well organized, easy to read!, and I loved that the author lets his personality peek through. I actually laughed out loud a couple times and you can't often say that about business books.