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Resources Books sorted by Average customer review: high to low .

Resources
CIO Wisdom: Best Practices from Silicon Valley (Harris Kern's Enterprise Computing Institute Series)
Published in Hardcover by Prentice Hall PTR (2003-08-04)
Authors: Dean Lane, With Members of the CIO Community of Practice, and and Change Technology Solutions Inc.
List price: $49.99
New price: $31.95
Used price: $30.00

Average review score:

Great reference slightly marred by poor production
Helpful Votes: 0 out of 0 total.
Review Date: 2008-04-03
As someone who frequently works with CIOs, I found this book to be excellent. One can read it cover to cover, or easily pick a topic and read the appropriate chapter. Since each chapter is essentially a standalone work produced by a CIO it is easy to flip to a particular issue, and gain insight.

Topics range from some of the more mundane, technical aspects of the CIO position, and further the old "business vs. tech" stereotypes, but other chapters such as "The First 90 Days" and the more strategy-oriented chapters are quite good.

Aside from the relatively minor "'the business' is evil" stuff, the book is marred by poor production. There are several spelling and grammatical errors, and the graphics are inconsistent and some of poor quality. The great content is mildly hindered by what appears to be poor editing and a rush job by the publisher.

Patrick Gray, author of Breakthrough IT: Supercharging Organizational Value Through Technology

Variety of personal insights from people who really do the job
Helpful Votes: 0 out of 0 total.
Review Date: 2007-11-18
I only got to read a few chapters before someone else in the office wanted to read the book. But I can say that the introduction, both generally about the CIO job, and the brief overview of each CIO who contributed, was very good. And the chapters from the different CIOs are valuable for the varied individual perspectives.

If you're not in IT management, probably not a very exciting book. But if you are, it gives you guidance from the varied real experiences of a lot of CIOs--people that you probably wouldn't hear from any other way.

Superb compilation of knowledge & experience
Helpful Votes: 15 out of 15 total.
Review Date: 2004-06-21
The seventeen articles in this compendium represents contemporary and topical subjects, each written by a seasoned CIO. I was as impressed with the selection of articles as I was with the content because each topic is foremost on the minds of CIOs and senior IT managers today.

Among the articles I especially like are:

- The First 90 Days, by Mark Egan, which contains actionable plans that will get the new CIO (or other senior IT executive) quickly moving in the right direction.

- IT Organization, by Guy de Meester, in particular the challenges of centralization vs. decentraliztion, and organizational models in general. If this area is your focus I highly recommend additional reading: "Decentralization: Fantasies, Failings, and Fundamentals" (ISBN 0964163535) and "RoadMap: How to understand, diagnose, and fix your organization" (ISBN 0964163527), both of which go into great detail and provide an exceptionally effective approach.

- Governance, by Danny Maco, which is conspicuously missing in organizations large and small - or is often done incorrectly if done at all.

- Budgeting, by Bob Denis, Maureen Vavra, John Dick ... you'd think IT has this basic function under control, but sadly not. Read this article for excellent advice.

- The Metrics of IT: Management by Measurement, by Shel Waggener and Steve Zoppi. One of my favorite topics, and this team provides outstanding advice and keen insights.

Other articles are as well written, and span topics from architecture to strategic planning. Taken as a whole, this is a sourcebook that is filled with both knowledge and experience, and should be on the desk of every CIO, seasoned and new. I also recommend visiting the site that supports this book (paste the ASIN number, B0001EHNFK, into the search box for all products on this page). The site contains additional articles, news and other books in this series that CIOs, IT managers at all levels, and subject matter experts will find useful.

CIO Wisdom, Indeed !!
Helpful Votes: 5 out of 5 total.
Review Date: 2004-03-06
Truly, this is 'CIO Wisdom' - set down by CIOs and IT managers who deal day-to-day with information technology in perhaps the most challenging environment - Silicon Valley itself. As a 42-year veteran of the IT industry, I think this is the first time I've seen so much down-to-earth, practical and useful IT guidance in one place. The chapters are clearly and well-written. The authors get right down to the meat of the subject and provide practical suggestions for improving IT delivery.

If the book has a weakness, it is that there is so much specific information here that it will likely take multiple readings to glean all of it.

I think this book should be required reading for all CIOs ... and if you really want to start something, get a copy for everyone on your IT staff!

CIO Reference Manual
Helpful Votes: 6 out of 6 total.
Review Date: 2004-08-26
As a CIO I though CIO Wisdom hits the nail on the head on many of the challenges and issues facing today's CIO's. Sound and practical advice from those actually performing in the job was quite refreshing to the theoretical approach found in many other books on this topic. I only wish that many of my customers (business line leaders and executives) would read this book to better understand the value of IT can bring to our organization.

My only critique is that some of the concepts discussed in the book where not fully flushed out when the author was talking about solutions. Of course there have been entire books written on some of the topics covered in CIO wisdom.

I was particularly impressed by the Communications, Governance, Marketing and the Business Intelligence chapters.

Resources
The Gifted Boss
Published in Kindle Edition by HarperCollins e-books (2005-12-27)
Author: Dale Dauten
List price: $17.95
New price: $9.99

Average review score:

A Gifted Coach
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-20
I chose this book for my leadership development program at work. I enjoyed reading it, and found that it sparked a lot of ideas for things I could do to improve my own workplace. This book is short, funny, and to the point.

Synergy Between a Gifted Boss and a Great Employee
Helpful Votes: 0 out of 0 total.
Review Date: 2005-10-31
In this book, the author uses a short story to tell readers how a gifted boss and a great employee together can create synergy. The story starts with the author asking for help from a wise mentor, Max. He and Max spend a weekend together in Arizona, visiting different companies and talking with each other.

According to the Max, a gifted boss creates a magnetic work environment to attract great employees. He/She emphasizes goals and standards over procedural how-to rules. What is hired is help, not just time and efforts, from employees. He/she also cares about the personal development of employees by placing them outside their comfort zones. As for firing employees, a gifted boss helps them find new jobs.

In the book, Max also sheds light on a great employee. A great employee does not have to be expensive to hire. He/she is looking for a change and a chance. This great person is naturally productive and wants to be trusted that work will be done without constant supervision. He/she usually has one or more skills that are superior to those of the boss. As a result, great help is given to the boss through checking on the boss's work. A great employee also understands customers. He/she is entrepreneurial and is confident enough to seek measurement of his/her work and wants to be paid accordingly. Such great employees have to be courted by gifted bosses for they seldom change jobs. Courting here means a gifted boss has to be a friend and look for a chance to open up for offering a job to this great employee. This may happen after many years after they have become friends.

The author really understands how to be a gifted boss and the nature of a great employee. The story-telling writing style of this book makes it interesting and different from that of other books in Business.

Dale's Strategy
Helpful Votes: 0 out of 0 total.
Review Date: 2005-10-10
This book is a great one for those involved in business. It takes you on a journey that will certainly change your ordinary views about work, salary, and boss-employee relations. The Gifted Boss is for those who want to make a change and to elevate standards in the workplace: the best workplace for the best employees!

Simple but valuable
Helpful Votes: 1 out of 1 total.
Review Date: 2006-08-03
Very wise and up to date. I bought 2 for my store managers to read. This book identified some of my attitudes and policies even though I hadn't identified them myself--for example Nordstrom's employee review system. Thanks.

Kilcullen: Bad Example, sorry...
Helpful Votes: 2 out of 10 total.
Review Date: 2004-12-06
I haven't read the book, but the example cited in the publisher's review, that of John Kilcullen, former chief of IDG Books during the 1990s, makes me hesitate. The idea that Kilcullen, one of the most heartily despised bosses in the computer book publishing industry, would be cited as a "Gifted Boss" because of a neat trick in luring in a name author, is sad. Go ahead and read the book, but skip over the parts about Kilcullen, he's no examplar.

Resources
If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace
Published in Hardcover by AMACOM (1998-12-21)
Author: Tom E. Jones
List price: $24.95
New price: $1.98
Used price: $1.07

Average review score:

Great Resource for Government and Private Sector Managers
Helpful Votes: 1 out of 1 total.
Review Date: 2000-03-28
Thanks to Tom Jones for providing an invaluable resource for today's Managers -- both in Government and Private organizations -- for advice on addressing today's workplace problems.

We are not alone!
Helpful Votes: 1 out of 1 total.
Review Date: 2000-03-26
Those of us who are not CEO's or even at management level will find this book useful. It helped me recognize the signs of dysfunction in our organization, as well as identify methods to affect change or influence work behavior from a lower-level employee's perspective. I especially like the personality profiling information, which gives an explanation and a tolerance for the ways my fellow workers perform their work and react to pressure in the workplace. We don't all have to be the same to function as a cohesive and productive unit. Our strengths, weaknesses, and uniqueness can be useful when combined to make powerful teams and successful changes. I recommend this book as a helpful tool for any level of employee.

If It's Broken, You Can Fix It
Helpful Votes: 2 out of 2 total.
Review Date: 2000-06-24
Excellent book for the OD professional and the manager alike. In his usual very effective style, Dr. Jones' "lessons" are very readable, practical, and understandable, with just the right mix of humor, metaphors and stories. His use of actual experiences serve to effectively demonstrate the "real-life" usefulness and value of the techniques he describes. Every organization experiences dysfunction, to one degree or another, and can, therefore, benefit from the guidance Dr. Jones provides in this book.

Lightbulb ON!
Helpful Votes: 2 out of 2 total.
Review Date: 2000-03-29
I believe that any reader will easily recognize the corporate situations that the author describes - it's the stuff we live with every day at work. The "aha!" comes along with the author's insightful discussions of HOW and WHY these situations come to exist, and why they are so very frustrating. But the best part is the practical "here's what you can do about it" discussions. This book shows you how you can have some impact, how these situations can be addressed constructively.

Workplace dysfunction: more common than you realise!
Helpful Votes: 3 out of 3 total.
Review Date: 2000-04-03
During my long working career I have partcipated in numerous courses, got advice from the best consultants and read lots of complicated theories. This is the first book that gives clear and practical advice to identify and solve the problems of an dysfunctional organization. I recommend Jones's book warmly to everyone who is interested in improving the quality of the activity of his organization.

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Management by Vice, a Humorous Satire on R&d Life in a Fictitious Company
Published in Paperback by Sterling Ter Libra (2006-06-30)
Author: C. B. Don
List price: $18.95
New price: $13.43
Used price: $13.79

Average review score:

Management by Vice
Helpful Votes: 0 out of 0 total.
Review Date: 2002-03-15
Thoroughly enjoyable! The daily grind and politics of work-life are portrayed here in a very well-written and fun fashion.

Satiric Perfection!
Helpful Votes: 1 out of 1 total.
Review Date: 2004-08-05
Management By Vice is full of razor-sharp, satiric humor. You'll find no boring, longwinded analyses of the characters and the fictitious Company's history, though there is enough exposure of human nature to fill a work psychology manual! I like the way the book stays focused on a series of sprightly, humorous episodes, which show various aspects of interactions between managers and technical staff. I have seen and experienced them in the workplace for many years, so I fully agree that Management By Vice is in every way a true-to-life rendition of what takes place in many companies. The writing style is appealing too with witty, short verses that relect the content of each episode. Management By Vice is head and shoulders above the 1st grade reading primer level of many unrealistic, silly humor books about management and the workplace. The repartee between the characters, such as the managers and technical staff, is also very real and entertaining. What can be done about the less-than-satisfactory management described in The Company? Any bright reader will see this type of management must be replaced for the sake of The Company's survival. In fact, the

Humorous, yet candid
Helpful Votes: 1 out of 1 total.
Review Date: 2002-02-05
Most of the satiritical episodes in CB Don's book entitled " Management by Vice" are quite familiar scenes in both commercial and government settings. "Gettting ahead" at the expense of one's integrity as well as colleagues' future is the only means for some people. Greed often blinds ambitious management. A quick promotion and fat bonouses are the driving forces for these managers. Hence, short-term goals, say 3 to 5 years, are all thay care about at present, regardless of the future of the organization. Cooperation mergers are too common a way to survive and getting ahead than collisons on the highway, and lay-off is only a part of the evolutionary process, in the commercial world, where survival of those who are most vocal, but are deficient in both technical skills and vision, seems to be the rule. I thoroughly enjoyed reading CB Don's book. It is humorous, yet candid. I highly recommend it to the current managers and those who are old enough to drink....

An Unusual Book of Satire
Helpful Votes: 1 out of 1 total.
Review Date: 2001-11-13
Mr. R. K. MSc., Supervisory Civil Engineer, from Michigan, USA.
I find this to be a most delightful book. If you have ever worked in an office, design or R&D outfit, you can really relate to the adventures portrayed therein. I spent 35 years in the egg-laying part of the duck and found the barbed lampoons a titillating reflection of my own adventures. There's also a pleasant sprinkling of cartoons and verse the summarize each fo the 11 episodes. The heroine survives a cliffhanger for those of you that relish a bit of adventure. It's one of those "once you pick it up, you can't put it down" pieces that are a fast read and leave you satisfied like a good pastrami sandwich. For you managers, the Scots have an appropriate saying, "would some power the great giver give us to see ourselves as others see us". Give it a go!!

Only Somewhat Humorous and Weak
Helpful Votes: 2 out of 3 total.
Review Date: 2004-08-04
Its a sarcastic view of management from the point of R&D scientists. From the point of view of the R&D scientists you get to see some of the underhanded and self serving behavior of incompetent management at the fictional company and how it is tolerated by senior members of management. Unfortunately the book does not explore how "The Company" which was once an R&D powerhouse, got to be in this dysfunctional state. Also the book offers very little hope for dealing with a company in this type of state, short of the company being acquired or getting lucky and having unintended benefits during a passive/aggressive power struggle amongst management. If you were attracted to reading this book by the title "Management by Vice" I would recommend skipping this one and instead read The Below-the-Belt Manager by Eric Broder which I found to be more Humorous than this book.

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The Night Thoreau Spent in Jail
Published in Library Binding by Sagebrush Education Resources (1999-10)
Authors: Jerome Lawrence and Robert E. Lee
List price: $13.85
New price: $13.85
Used price: $11.55

Average review score:

Y'all,
Helpful Votes: 2 out of 9 total.
Review Date: 2004-04-30
This book/play, umm, whatever... is totally AWESOME!!!! So go read it! Now!

Greatness "transcends" beyond words
Helpful Votes: 3 out of 3 total.
Review Date: 2004-11-13
THE NIGHT THOREAU SPENT IN JAIL describes thinker Henry David Thoreau short experience in jail after not paying his taxes. Employing flashbacks within flashbacks, playwrights Lawrence and Lee take on the task of describing Thoreau's life so far. Filled with witty remarks and humorous dialogue, this book transcends what I can say about it.

After having been assigned to read this book for my AP 11 English class, I started out first assignment: Read to page 50. To my surprise, once I got to page 50, I couldn't put it down. My teacher had warned us about this scenario. She said the book was cleverly hilarious and enjoyable. Naturally--it being an ASSIGNED book--I doubted her words.

When I got into the play, within the first few words of dialogue, I was laughing out loud. The writers, whose research was obviously accurate and concise, tickled me when Ralph Waldo Emerson asked "who" his umbrella was, making a reference to his supposed contraction of Alzheimer's disease. Thoreau's teachings of God and fields and notetaking were pleasing and enriching.

Not only was I thrilled by his paradoxical dialogue,

[In a nutshell...
Thoreau to a student: Why are you taking notes?
Student: So I can remember what you say.
Thoreau: But then it's the notebook that does the remembering, not you.
(She puts away her notebook)
Thoreau: Why have you stopped taking notes?
Student: Because you said to.
Thoreau: Why would you do what I say?]

but I also took away something from it, which is a common moral you would see in books and movies today: Do things for yourself, and pay no attention to what others say or think. Though the moral is a bit overused, Lee and Lawrence refresh it and make the lesson new placing it in the midst of witticism and transcendentalist teachings.

Now, the only thing left for me to do is write a thank you card to my teacher for treating us with this wonderful book.

A mind beyond bars
Helpful Votes: 3 out of 4 total.
Review Date: 2004-11-10
This play examines Henry David Thoreau, his philosophies, and some of the events in his life. During the Mexican American War, Thoreau refused at one point to pay his taxes. He felt that the war was unjust, and he didn't want his money supporting a government that he believed was doing unjust things. (He also believed that the war was not the will of the people, as President Polk had declared war without the support of Congress.)

The play, which takes place on a simple set that emphasizes the imagination of the audience (and the performers) for props/surroundings, also delves into Thoreau's love for nature and his views on sprituality. (The fact that the set is simple reflects another way that form follows content, as Thoreau encouraged people to turn away from materialism and simplify their lives.) The chief journey in the play is Thoreau's decision to return to the world, rather than remove himself from it.

Themes include individuality, the nature of spirituality, marching to one's own drummer (regardless of consequence), the belief that one person can make a difference, the idea of standing on principle/what's right, and the manifestation of the divine in nature and humanity (Transcendentalism).

It's a somewhat academic play, about ideas more than about plot (of which there is virtually none), but it reminds us that theatre can inform and instruct us as well as entertain us. Additionally, the subject matter of the play is very topical (public funds for stem cell research? or the war in Iraq?) and is sure to stimulate thought and discussion.

The authors of this play (two college professors) demanded that it not be produced on Broadway and, to my knowledge, it never has been. This, I may assume, was their own form of "disobedience," as they maintained that a few blocks in Manhattan shouldn't dictate what real theatre is to the rest of the nation. Despite their mandate, however, The Night Thoreau Spent in Jail has been one of the most produced plays in America, enjoying wide circulation in regional theatres and especially on college campuses.

Thoreau and non-violent protest against the government
Helpful Votes: 4 out of 4 total.
Review Date: 2005-03-09
While Thoreau was living at Walden, then President James K. Polk declared war on Mexico without Congressional approval. To protest this and the government, Thoreau refused to pay his taxes and was sent to jail. This play fantasizes on what might have been going through Thoreau's mind as he spent the night in jail: reflecting on his childhood, the life and death of his brother, his idol Ralph Waldo Emerson, what lead him to his solitary life at Walden and the impetus for his refusal to pay the taxes. I enjoyed reading this very much as it gave some insight into the great thinker who influenced the likes of Gandhi with his non-violent form of protesting the government.

An Enjoyable Night with Genius
Helpful Votes: 5 out of 5 total.
Review Date: 2005-02-21
Henry David Thoreau may be experiencing a sort of revival as of late. His treatise on civil disobidience is a hallmark of progressive action today. Upset that his government declared an unjust war, Thoreau refuses to pay taxes to show his digust, which lands him one lauded night in jail. Thus is the basis for this extremely inventive, timely play "The Night Thoreau Spent in Jail".

Not just a night in jail, but a brave overview Thoreau's life ensues, showing snippets of his events, meetings, and philosophies that were so critical to the development of his transcendentalism. This isn't a dry biography, however. The authors weave a Thoreau that is a rich tapestry of thought and action. He is both endearing and complex, wise and unaware.

We enter the play with Henry in his cell, and begins to relive some important moments in his life. We meet Emerson and his wife, Henry's mother, and favorite brother John, as they inact with his memories and become alive themselves. The ebullience of John is obvious, which makes his passing much more severe. This play helps to maginify the brilliance of a brilliant man, while making him more human, more real.

The Night Thoreau Spent in Jail is a great read, and will springboard your interests to study this amazing thinker.

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The Swamp: The Everglades, Florida, and the Politics of Paradise
Published in Library Binding by (2008-04-25)
Author: Michael Grunwald
List price: $24.00
New price: $24.00

Average review score:

Great Combination of FL History and Entertainment
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-02
Grunwald is a captivating author. The Swamp takes time to digest because it is rich in history but it's well worth it. It's interesting to see how history repeats itself.

A lively and thorough history of how we ruined the Everglades
Helpful Votes: 0 out of 0 total.
Review Date: 2007-08-29
This book provides a history of south Florida since European settlement, with the emphasis on the problems of swamp drainage in the former Everglades and the struggle to preserve a small part of the ecosystem in national parks and wildlife refuges. Grunwald has done a good job of research, and unlike many journalists he reads extensively in addition to interviewing people. The book is both informative and a lively read despite its length.

Grunwald's story revolves around draining lands for agriculture and for (sub)urban development in South Florida. The history of Everglades National Park, which occupies only a small part of the Everglades ecosystem, provides a secondary theme.

Grunwald starts, and ends, with the Comprehensive Everglades Restoration Plan of 2000, an $8 billion project that ostensibly would save the Everglades. The CERP is ultimately supposed to increase water flows to the national park, but this comes at significant ecological cost. To obtain passage, supporters of CERP had to front-load the economic benefits while postponing the environmental benefits for five decades. The economic benefits include enough new water for six million new residents, continued sugar subsidies, and support for continued urban development.

Grunwald doesn't take a position on the CERP but makes clear why it was politically feasible while more serious plans would not have been. Whether half (or a fourth) of a loaf is better than none in this case is an open question.

Ironically, CERP was signed during the Florida recount in the 2000 presidential election. As it turns out, Al Gore was a major supporter of the bill though many environmentalists opposed it as inadequate. Those environmentalists voted for Nader instead, which swung Florida to George W. Bush. Thus, the story in this book is not just important for Florida and the Everglades but for the next eight years of American politics as well.

Grunwald tells the whole story well. Highly recommended.

If you're looking for one book on the Everglades, this is it.
Helpful Votes: 0 out of 0 total.
Review Date: 2007-06-10
I wanted a single book that gave as complete a picture as possible of the Everglades and its history. This book was exactly what I needed. Grunwald's research seems comprehensive, and his writing gives you a very strong sense of the Glades and the people and politics that have shaped its history. Really well done. Just very impressive. Cannot recommend highly enough if you have an interest in the swamp.

"There is only one Everglades"
Helpful Votes: 3 out of 3 total.
Review Date: 2008-03-07
The Swamp: The Everglades, Florida, and the Politics of Paradise
By Michael Grunwald

Once dismissed as a dismal swamp fit only for alligators, snakes, flamingos and Indians, the Everglades has become a battle ground in Florida's continuing tension between development and conservation.

In "The Swamp: The Everglades, Florida, and the Politics of Paradise," Michael Grunwald writes a well-researched and fluently written history of America's unique ecosystem. The United States bought Florida from Spain for $5 million. A hundred years later, nearly $8 billion was proposed for a comprehensive development and restoration plan for the Everglades that has yet to be completed.
Along the way, a cast of colorful characters influenced the story, including Henry Flagler, John D. Rockefeller's partner and the builder of the "impossible' railroad from Palm Beach to Key West; Spencer Holland, Governor Napoleon Bonaparte Broward, and environmental secretaries from several administrations.
There were villains: "Big Sugar" and other agricultural interests that wanted to dump (and still do) their wastes in the headwaters of the Everglades; the railroads, which consumed rights of way as political payoffs; and the "Plumers," - hunters who almost exterminated Florida's native birds so wealthy women could wear feathers in their hats. Andrew Jackson's administration fought a war of attrition against the Seminoles in what was America's first Vietnam. And there were heroes and heroines: Marjory Stoneman Douglas, who started out writing public relations pieces for developers and ended up in her `nineties and beyond as "The Mother of the Everglades"; and Ernest Coe, another visionary environmentalist.

The Everglades, and a proposed Jetport within it, influenced the outcome of the 2000 presidential election. It has pitted the powerful sugar industry against environmentalists, but also forged strange political alliances including that of lobbyists for U.S. Sugar and the Sierra Club. Grunwald, a political writer for the Washington Post, interviewed dozens of current and former political leaders to get an insider's picture of the wheeling, dealing, and chicanery that went into the 2000 Florida presidential election in which Al Gore, the Nobel Prize winning environmental champion, found himself on the wrong side of the environmental fence.

In summary, Grunwald has done a yeoman job in compiling this important book based on extensive journalistic and historical research.

-- 30 --


River of Grass
Helpful Votes: 5 out of 5 total.
Review Date: 2007-05-08
Beautifully written in wave after wave of unlocated metaphor, THE SWAMP by Michael Grunwald evokes both today's divided Everglades while casting back a fond if wary look at the original marsh 19th century "settlers" sought to tame with the aid of then up to date marvels of engineering.

The Army Corps of Engineers, under Herbert Hoover, finally got the Everglades halfway under control, but in the process of doing so, they nearly destroyed irrevocably the delicate, if rambunctious, ecosystem that made it healthy environmentally. In the span of thirty years millions of people swarmed into the recovered "Dutch-ized" landfills of southern Florida, a region larger than many European nations, and these people crucified the marsh on a cross of drought.

Thanks to activists like Marjory Stoneman Douglas, who Grunwald tells us gave up sex in 1917 to concentrate on writing and direct political action, the relevant agencies of the Federal government eventually saw the widsom in reversing their pro-development policies. Today a concerted effort is being made to turn back the hands of time and get rid of some of the benighted improvements in the Everglades, letting nature take its own course. Wow, with the brouhaha over the Katrina levees and now this book, I am getting a very dim impression of the Army Corps, can't they do anything right?

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Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization
Published in Paperback by Berrett-Koehler Publishers (2006-01-01)
Authors: Dennis S Reina and Michelle L Reina
List price: $17.95
New price: $5.11
Used price: $7.29
Collectible price: $19.90

Average review score:

Excellent Work!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-08
The book really speaks to the most urgent problem in todsy's workplace in my view: lack of trust. As we are all asked to do more with less (time, people and money), it is more important than ever to establish and sustain trust in the workplace. The techniques and skills set forth in the book are applicable to every walk of life. I highly recommend this book for anyone who wants to improve their relationships with others, as well as with themselves.

Helpful book for workplace
Helpful Votes: 0 out of 0 total.
Review Date: 2007-10-28
Hi - this book has helped me explain to my employees and colleagues the importance of trust in the work place and how we can enhance it.

Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization
Helpful Votes: 0 out of 0 total.
Review Date: 2007-07-17
We've probably all experienced that really bad job that drained every bit of creativity, energy, and enthusiasm we had. Perhaps you had that overbearing boss who had unrealistic expectations or that supervisor who wouldn't just trust you do your work. Maybe you worked in a place where suggestions or attempts to solve problems were quickly quashed or met with anger.

Trust and Betrayal in the Workplace unequivocally illustrates that such situations not only make the job a hassle but also inhibit the potential productivity of all employees. Basically, as the employee realizes that he or she (or others around them) is being devalued, he or she becomes less committed to doing the best job possible.

Dealing with the resulting morale issue is extremely challenging. Even if the actual problem is addressed, often lost trust is difficult to repair. For instance, if the company attempts to encourage employees to report potential problems, few will likely come forward because they can't possibly believe that they won't get yelled at or have their issues ignored once again. Trust and Betrayal in the Workplace explains that this situation need not be futile. There are ways to rebuild trust and address past issues to create a stronger, more productive business.

A TOP-NOTCH BOOK...TERRIFIC FOR PRACTITIONERS!
Helpful Votes: 2 out of 6 total.
Review Date: 2006-09-22
This is an excellent work that cuts through the typical babble that fills many pages of others books on the subject of trust. The content is exceeding meaty. The organization of the material is first-rate. One of the very best books on the subject. Highly recommended!

Trust as the Foundation
Helpful Votes: 2 out of 2 total.
Review Date: 2003-03-06
The Reina's develop understandable definitions and offer a well researched and thought out framework for both the development and practice of trust. They also offer practical and accessible vignettes and case studies illustrating the 'trust behaviors' that are so crucial to effective organizations and relationships.

Probably the most powerful part of the book is the section on Betrayal. Betrayal is a huge factor in our lives and we rarely talk about it. This book offers a language, method, and solution for both talking about betrayal and beginning the process of healing from it.

This is an important book for people interested in getting to the root of systemic problems in institutions, families, and relationships.

I highly recommend it!

Resources
Winning the Talent Wars
Published in Hardcover by W. W. Norton & Company (2001-01)
Author: Bruce Tulgan
List price: $26.95
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Collectible price: $26.95

Average review score:

Change is coming
Helpful Votes: 0 out of 0 total.
Review Date: 2003-09-17
This is a no none sense view of precious talent. Tulgan does an excellent job of showing managers don't have to just let their talent walk out the door. Sometimes the solution to keeping good people is a simple change of schedule of 30 to 60 minutes. This book has good ideas that don't cost money!

SOFTCOVER version of Tulgan's workplace classic
Helpful Votes: 1 out of 2 total.
Review Date: 2002-12-20
Winning the Talent Wars: How to Build a Lean, Flexible, High-Performance Workplace is the recent softcover edition of Tulgan's workplace classic. His workplace philosophy, "Talent is the Show" is applied to all areas of HR: staffing, compensation, coaching-style management, training, and career paths. The only difference between this book and the original hardcover edition, Winning the Talent Wars: How to Manage and Compete in the High-tech, High-speed, Knowledge-based, Superfluid Economy, is a new forward.

Still A Valid Analysis, Even In A Flattening Post Dot.Bomb World
Helpful Votes: 2 out of 2 total.
Review Date: 2006-08-13
So we're not in the go-go late 90's early 2000's anymore.

That doesn't change the basic theme of this book.

Even in the recent economy, the power at work is shifting from the employer to the employee, especially when that employee is among the best performers.

The point Tulgan raises is that that this is not a matter of salary, but a matter of *compensation* Employees, especially the best employees, are seeking more and more to craft their own dream job or dream career. If someone doesn't get that with one employer, they are likely to leave for a place where they can come closer to accomplishing that.

What is ideal for one individual is not likely to be ideal for another individual, so Tulgan advocates a negotiation process, where the company and the supervisors, work to figure out what makes a person "tick" and to change the nature of employement to make the work environment fit that as much as possible. This could be flex schedules, work conditions, more/less travel, office location, etc.

However, this is not solely the employee in charge, as, by doing this, the business will keep their best and brightest and most productive employees, instead of losing the valuable training investments. Also, productivity will increase, and the carrot is mightier than the stick in Tulgan view (how strong is the threat of firing when people are more likely to pick up and leave?)

Tulgan also mentions thinking in terms of "work" rather than "jobs" and devotes sections of the book to management by coaching (in a number of respects) rather than "command and control."

While this book was written in 2001, the arguments are even more relevant as the economy has gotten more global, especially for the top performers. While some of the "power" may have shifted back to companies in the workplace for industries subject to outsourcing, giving them a larger worker pool, the top performers have a greater pool of EMPLOYERS. The need to have the top performers is stronger than ever.

Whether you're managing, looking to manage, or just looking at how to deal with managers (and what you CAN and SHOULD ask for as a term of employment) this book will tell you how the workplace will operate in at least the early part of this century.

A must read for today's world of work
Helpful Votes: 3 out of 3 total.
Review Date: 2007-02-23

The book lucidly explains the fundamental shift in employer-employee relationship in the new economy. Bruce Tulgan does an admirable job of showing that managers do not have to just let their talent walk out the door. This book has useful ideas that can save your company a lot of money. It is written in an immensely readable style and has some good humour.

Tulgan argues persuasively that in the new economy, every term of employment, including schedules, training, career paths, location, assignments, co-workers, pay, among others, will best be agreed through a negotiation process, so as to tailor it to the individual needs of the scarce talents, which he explains will enable the organization to retain the talent. Naturally, the most precious talent will have the most negotiating clout. All this entails a novel set of organizing principles for employing highly productive people in the new economy.

Companies are advised to reflect and take note of the kind of work place that Tulgan describes in his book. Unless action is taken timely to recruit and retain talent, then the future prosperity of an organization may be in doubt. As a senior manager in my organisation, the book was a wake-up call and showed me the things I can do right now to make the workplace a place where the best people will want to come to work.

The book is essential reading for both managers and workers. The managers will learn how to build a lean, flexible, high-performance workplace. The worker will be able to understand better the background of some people policies, such as why managers are more accommodating to "talents" demands and how they can adapt their aspirations accordingly.

Whom to Include?
Helpful Votes: 6 out of 9 total.
Review Date: 2003-03-15
In Good to Great, Jim Collins and his research associates learned that the great companies "...first got the right people on the bus, the wrong people off the bus, and the right people in the right seats -- and then they figured out where to drive it. The old adage 'People are the most important asset' turned out to be wrong. People are not [italics] your most important asset. The right [italics] people are."

The right people share the same values and, together, sustain their organization's commitment to those values. If involved in their organization's recruiting and interviewing process, as they should be, they will help to ensure that the right people will be hired (i.e. allowed on the "bus"). Obviously it is important to get talent and task in proper alignment. It is equally important to keep an organization's values in proper alignment with its objective.

Tulgan's important book is even more relevant and more valuable now than it was when first published about two years ago. As its subtitle correctly indicates, he explains "how to manage and compete in the high-tech, high-speed, knowledge-based, superfluid economy." That is to say, he wrote the book for decision-makers in all organizations (regardless of size or nature) to help them determine HOW to get "the right people on the bus, the wrong people off the bus, and the right people in the right seats"...and then keep them there.

All of the companies which Tulgan discusses (e.g. Johnson & Johnson and J.P. Morgan Chase) demonstrate one of Tulgan's core concepts: "In the new economy, every term of employment -- schedules, location, assignments, coworkers, pay, and more -- will be negotiation, whether you like it or not. The most valuable talent will have the most negotiating power. Every employment relationship will last exactly as long as the terms are agreeable to all parties." There is a new set of organizing principles for employing people in the new economy:

' Talent is the show.

' Staff the work, not the jobs.

' Pay for performance, and nothing else.

' Turn managers into coaches.

' Train for the mission, not for the long haul.

' Create as many career paths as you have people.

Tulgan devotes a separate chapter to each of these principles, explaining with meticulous care how to apply each to his reader's specific business situation. Note how these principles apply to any organization which competes for available talent and then is challenged to keep its best people who, more easily now more than ever before, can leave the "bus" whenever and wherever they wish. This situation is as common among the great companies whom Collins discusses as it is among the local merchants from whom we purchase various products and services.

Extensive research indicates that only one in 28-30 dissatisfied customers ever complains to the provider of the given product or service. All others simply never do business with that provider again...while continuing to express their dissatisfaction to family members, friends, and business associates. More often than not, customer dissatisfaction is the result of an unpleasant personal experience rather than because of a product defect. To extend Collins' metaphor, customers are among the "passengers" and can also get off the "bus" whenever and wherever they wish. Much has been written about the power of BUZZ (i.e. word-of-mouth) and the importance of creating "customer evangelists." From my perspective, winning the "talent war" is essential to winning the competition for customer's repeat business. A careful implementation of the strategies and tactics which Tulgan recommends in this book will help to achieve that ultimate objective.

Otherwise, not having "the right people on the bus...and in the right place," the "bus" will either never reach its destination or in the highly unlikely event that it does so, arrive with few (if any) "passengers" aboard.

Resources
Absolute OpenBSD: UNIX for the Practical Paranoid
Published in Paperback by No Starch Press (2003-06)
Author: Michael W. Lucas
List price: $39.95
New price: $19.82
Used price: $19.84

Average review score:

If your are a Unix novice to an expert , get this book...
Helpful Votes: 1 out of 1 total.
Review Date: 2007-06-27
I had been working with Unix and Linux flavors for sometime, and this book has been a blessing for me. I need a book that was willing to detail every aspect of the OpenBSD ( at least the most relevant), kernel, workarounds, etc. And it does its job. Many Thanks,ed

Best of luck with this purchase
Helpful Votes: 1 out of 3 total.
Review Date: 2007-05-10
I purchased this book from Amazon on March 4th, 2007. Two months and five days later, after two conversations with Amazon employees who assured me that I would receive the book, they still have not shipped it.

It appears that Amazon simply does not have the book. I phoned the publisher, No Starch Press, and they don't have a copy either. A PDF is available for download, but that's all.

At this writing, the Amazon listing still says that the book "usually" ships in one to two weeks. Amazon is apparently selling a product that it does not have to sell.

If you want this book, you might do better to buy one of the used ones.

Great
Helpful Votes: 1 out of 2 total.
Review Date: 2005-06-13
So many computer books today are 800 pages of word bloat. Michael not only keeps the writing lively, but in K&R fashion, he gives a lot of information in a succint way. Highly recommended and an easy read. Also note, he gives a complete picture of openbsd from A-Z Not too tedious and not too broad. I have not found a linux book this nice.

The OpenBSD bible ... a must-have for security freaks
Helpful Votes: 2 out of 2 total.
Review Date: 2007-01-05
I'm no security freak, but I love the OpenBSD concept: security above all. When I took a course in Unix operating systems, I was introduced to OpenBSD, and recommended to purchase this text. Albeit outdated (it covers version 3.2, and OpenBSD is now at 4.0), the book offers an overview of all the basics, including 3 whole chapters on the pf firewall.

Because of its general nature, the author, Lucas, does not solely focus on pf, but instead adds flair to an extremely hostile operating system environment. I don't recall ever working with a more difficult system from scratch. Lucas really helped in getting me through some of the more cryptic areas of installation and configuration. The book itself is quite basic, so if you need something specific, like a korn shell book, look elsewhere. His style also makes the book itself a fun read, I must admit, because of his colorful presentation.

I've had this book for more than a year now.

This may be the most fun textbook-with-no-pictures I've ever read.

The Only Reference Book
Helpful Votes: 2 out of 2 total.
Review Date: 2006-06-01
Realy I bought the book, I didn't have any OpenBSD contact and I bought the OpenBSD CDs to try it and play, and the book arrived before the OpenBSD's CDs and I begun to read, and learned me how to install OpenBSD, When the CDs arrived realy was very easy to install and get my first steeps in this OS.

Resources
Organic Disciplemaking: Mentoring Others Into Spiritual Maturity And Leadership
Published in Paperback by Touch Publications (2006-06-01)
Authors: Dennis McCallum and Jessica Lowery
List price: $21.50
New price: $10.60
Used price: $13.82

Average review score:

Great Primer on Making Disciples
Helpful Votes: 1 out of 1 total.
Review Date: 2008-05-07
For a number of years now I've been working on a practical how-to book on discipleship. Dennis McCallum has beaten me to the punch with Organic Disciple Making. He's written the most practical book on how to disciple people I've ever read.

Time and time again I find myself saying, "Yup, he nailed that one; that's how it works." For example, early on the book covers the subject of modeling and its key role in making disciples. Later it delves into the practical questions of how you counsel and disciple through various issues or how you deal with blocks in their development.

For example McCallum distinguishes the difference between weakness and resistance and the appropriate response of a disciple maker. A disciple struggling with weakness generally needs encouragement, whereas a disciple who is resistant often needs confrontation and possibly discipline.

I loved that the book had a whole section on coaching and I loved that its counsel is both biblically grounded and rooted in the everyday experience of someone who leads 250 home churches. I've read so many books on discipleship and few drill down to address the questions ordinary people have as they struggle to help their disciples grow.

All of us who have committed ourselves to following Jesus and representing his name need to learn how to make disciples. It was the last thing he asked us to do before leaving the earth. If you as a Jesus-follower feel like you need help in learning how to do this in a way that feels natural, do yourself a favor and get Organic Disciple Making.

A great practical book on discipleship making
Helpful Votes: 2 out of 3 total.
Review Date: 2008-04-20
I really liked the book. It had the right theological framework necessary to grow God's people and care for the flock as well as providing very practical advise for helping those that want to engage in discipleship at different levels.

I found the section on professional counseling rather difficult. I lean toward Biblical counseling which empowers God's people to counsel at different levels. I cringe at the advise most people get when they see psychiatrists. The problem is real, however. You were brave enough to speak about it. I would think something not so sophisticated speaking about this might be more appropriate for the readers of this book.

Your section on quality conversation and friendship making will surely be helpful to some.

It is a good basic book that helps people trying to make discipleship work in their cell groups.
I already started talking about your book and will pass it on to some of our pastors

If you want to make an impact
Helpful Votes: 2 out of 3 total.
Review Date: 2008-02-14
If you want to make a lasting impact for Jesus Christ, this book is a must. McCallum and Lowery give Biblical, insightful, and practical ideas on how to promote and achieve Chritian formation in others. Not many have the gifting to lead thousands. Very few are effective at preaching to hundreds. Yet helping disciple one or two other Christians is something every Christian can do.

A Practical and Comprehensive Resource
Helpful Votes: 3 out of 4 total.
Review Date: 2008-03-09
In the long tradition of The Lost Art of Disciple Making, Multiplying Disciples, and Disciples Are Made, Not Born, Organic Disciplemaking: How to promote Christian leadership development through personal relationships, biblical discipleship, mentoring, and Christian community is designed to do more than tell about the need for making disciples of Jesus. This is a book that painstakingly provides a path from start to finish.

This book has the potential to be used by small group coaches to disciple and develop small group leaders. With today's small group ministries launching groups with leaders just a step ahead of their members, this could be a very helpful resource providing a pathway for mentoring.

In its pages you will find more than stories of how it's working at Xenos. You'll also find the practical steps needed to begin a disciplemaking ministry in your own church. More importantly, you may find the inspiration to look for one life to pour into. After all, that is the point.

Excellent Practical Guide
Helpful Votes: 3 out of 4 total.
Review Date: 2008-01-12
This book strikes a good balance between explaining essential principles you want to impart to others and dealing with practical issues that come up as you mentor people. It is clear the author has had decades of experience in helping people mature in their ministry and uses many real life examples to illustrate his principles. Most importantly, it is well grounded in scripture. I recommend this to anyone who is serious about becoming successful in mentoring people.


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