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Resources Books sorted by Average customer review: high to low .

Resources
The Mp3 and Internet Audio Handbook: Your Guide to the Digital Music Revolution
Published in Paperback by Teamcom Books (2000-03-01)
Authors: Bruce Fries and Marty Fries
List price: $24.95
New price: $11.45
Used price: $6.05

Average review score:

Good BASIC info relating to MP3's, and Other Audio Formats--Good FIRST MP3 Book!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-04-26
First let me say that this book is very well written and easy to understand. It gives the reader wonderful info on MP3's and other music file formats as well as the comparsion from the standard CD format vs. MP3 format. Before reading this book, I had well above average knowledge of the various types of music files, playlist, jukeboxes, and MP3 and WMA and other music file formats. However, it did fill in some gaps that I had overlooked and I learned even more after reading the book. This is a very good reference book for the beginner. However, since it was written several years ago, it only touches on WMA's. Not that this book was written with more info on MP3 formats. Today we have in many Internet online stores the WMA/DRM (protected music). These types of music files need a newer MP3/WMA/DRM player that will handle the WMA/DRM music file format downloads, which many online music stores have. This is a great book, however, a bit historic. The MP3 players as described in this book (available at that time) came with only 64 meg flash drives and 64 meg flash cards. Now the norm is at least a 1 GIG flash player, and many MP3 players today have huge hard drives. However, this book still has good overall BASIC information. I highly recommend this book to a beginner just learning about MP3 music.

Informative and Concise
Helpful Votes: 15 out of 16 total.
Review Date: 2001-12-18
MP3's have become one of the hottest new things on the 'Net, to the delight of music lovers everywhere and most likely to the chagrin of the music industry. This book covers a wide variety of topics regarding MP3's, starting off with a brief description of how mp3's came to be, where to find and download mp3's, Internet radio stations, etc. The chapter on digital music and copyright law also contains useful information on just what it and is not legal with regards to having and/or downloading mp3's.

It also tells you what software and hardware is the best for playing mp3's and "ripping" your own mp3's. The descriptions of the software and hardware you can use are quite good. Next are three chapters describing in detail digital audio, along with MPEG audio. Then comes the section any mp3 "ripper" will be most interested in, ie converting music into mp3 form, by first converting it into a .wav format, then into mp3 and finally recording your own CD's.

The book's final chapters are a 'tutorial" on various mp3 software ripper programs like Audio Catalyst and Cool Edit. There's also some info about using WinAmp, which is one of the more popular mp3 players (and the one I use). There's also further information about related web sites, other books, even a glossary.

The future still looks bright for mp3. Not only is it a way for music lovers to download their favorite songs, it also is a way for new artists to "break through" by offering their music on various web sites in the form of mp3s.

This book offers quite a bit of good information about the MP3 phenemenon.

Top Notch Book on Internet Audio
Helpful Votes: 2 out of 2 total.
Review Date: 2004-08-06
This is an outstanding book on Internet and personal computer audio with emphasis on the MP3 audio-encoding format. It covers the whole range of online audio from the Internet or CDs as well as streaming audio.

Starting with an overview of digital music and the Internet, the book explains why there's so much excitement over MP3 and online audio, discusses how to find music on the web, and reviews Internet Radio. The authors include the best discussion of digital music and copyright law I've seen anywhere.

The chapters on how to prepare your computer for digital audio discuss everything from what software is needed to what to watch for in selecting the best computer hardware, from CD drives, speakers, sound cards, and the cables that connect these things together or with your home entertainment system.

The portion of the book on understanding digital audio contains one of the best overall discussions of how sound and digital audio technology works anywhere. Especially valuable is the discussion of the tradeoffs involved in different selections of parameters in digital audio, such as bit-rates and sampling rates.

The book wraps-up with several excellent tutorials for basic computer tasks used for digital audio. In addition, there are tutorials for common tasks using several popular computer audio software programs.

Bruce Fries is a technology consultant & writer and an Associate member of the Audio Engineering Society. He also is the founder of TeamCom, a new media publishing company. Marty Fries is an audio engineer, technology consultant, and blues pianist. His audio engineering work includes designing and building studio sound equipment systems.

This is the best-written and edited book I've read on Internet audio and streaming audio to date. It's easy to read and explains complicated terms and concepts in terms anyone who can use a computer can understand.

Throughout the book are excellent links to additional resources, as well as an extensive index of websites on the topic of Internet audio. While the focus is on MP3 and audio files (vice streaming audio), much of the information applies to Internet radio as well.

I strongly recommend this book for anyone interested in working with MP3 audio files, whether beginner or experienced "ripper." I also highly recommend it for anyone who is interested in how to improve the recording, playing, or streaming of audio files from their computer. Finally, I recommend this book for anyone concerned about what is and what isn't legal in working with digital audio files.

Review by Mike Powers, Internet Radio Guide, October 1999

Digital Audio Essentials
Helpful Votes: 4 out of 5 total.
Review Date: 2005-05-16
I'm the author of the MP3 and Internet Audio Handbook and I've just finished a new book, Digital Audio Essentials, that has approximately twice as much information plus detailed chapters on editing audio, digitizing vintage records, and setting up an Internet radio station. It covers both Macs and PCs and has instructions for using iTunes, Musicmatch Jukebox, Media Jukebox, Sound Forge, and Peak.

Covers THE FOREST and THE TREES equally well!
Helpful Votes: 9 out of 10 total.
Review Date: 2001-05-08
... This book by Bruce and Marty Fries covers THE FOREST and THE TREES - concerning all things about MP3 music technology - equally well! In other words, you will no longer be lost in THE FOREST about all things MP3 because of THE TREES! The authors cover the OVERVIEW (The Forest) of all things MP3 just as well as they cover all the minor DETAILS (The Trees). ... The authors make EXCELLENT teachers: they KNOW their subject well, and they know how to PRESENT it to you so that you NEVER get lost or feel left behind! The book is VERY well ORGANIZED. It is layed-out logically and flows from one chapter to the next in a natural and easy-to-follow way. Reading this book is NOT HARD, and because it is so easy to understand, you will learn faster!

... I can't say that I knew NOTHING about MP3 music and technology BEFORE I read this book, but after having read it I feel like I REALLY understand everything I need to know to make the right choices about how to record, play, and listen to music in the MP3 format. Most importantly, the authors do not only tell you ABOUT MP3 technology, they tell you HOW to use it, DO things with it, and WHERE to go on the world wide web to get more INFO on whatever you might be interested in concerning all things MP3. The book is packed to the gills on almost every page - cover-to-cover - with web site URL addresses where the reader can further their search for information about MP3 technology!

... The book is VERY thorough and detailed, with an easy-to-follow lay-out, easy-to-read text and design, and very helpful photographs and illustrations that make it almost impossible to NOT "get it"! After reading this book, if you don't know just about EVERYTHING concerning MP3, you just were not paying attention - because the authors have left NO STONE UNTURNED! ... The only regret I had was that they wrote the book (as they themselves confessed up-front!) for the IBM-compatible, PC crowd - and I am driving an APPLE iMac computer!!! ... I recently wrote to the authors about this, and they said that they are working right now on a revised edition that will have more information in the HOW TO SECTIONS for people using APPLE computers. This will be a welcome relief!

... Even so, there is a lot of helpful mention of places and products that concern the MAC CROWD (of which I'm one! : ), and they DO agree that the SOUNDJAM MP software by Cassidy & Greene "is one of the best for the Mac." (page 69). So, even if you're a Mac-man like me, you really can't go wrong reading this book because it covers all the bases. It's MORE than just an introduction. It's a great REFERENCE book to keep by your computer at all times - whether you're a consumer interested in LISTENING to MP3s or a musician who is interested in CREATING MP3s in order to upload onto musical web sites, over the Internet, on the world wide web so that ANYONE in the world can listen to and/or purchase one's music! ... My hat is off to the authors for a job well done! ALSO: this book is FUN to read! ..

Resources
Power Generation Handbook
Published in Kindle Edition by McGraw-Hill Professional (2002-08-28)
Author: Philip Kiameh
List price: $115.00
New price: $78.25

Average review score:

A valuable desk reference
Helpful Votes: 0 out of 0 total.
Review Date: 2003-02-21
It is a very useful reference book for anyone interested in power generation. It contains general mechanical and electrical theory, design approach, operation and maintenance concepts. It has practical value as it contains broad information about steam turbines, gas turbines and auxiliaries. It is a very valuable desk reference.

An excellent engineering reference
Helpful Votes: 0 out of 0 total.
Review Date: 2003-01-17
I think this is a great reference book. The book is very easy to read, and to understand. I have found the book's content to be highly relevant to the field and could be used every day for anyone interested (or working) in power generation.

power generation handbook
Helpful Votes: 0 out of 0 total.
Review Date: 2002-11-11
Power Generation Handbook is very comprehensive, covering all aspects of steam and gas turbines and generators, combined cycles and many other topics. This is a very valuable desk reference.

A book that's definitely part of my working "tools "
Helpful Votes: 2 out of 2 total.
Review Date: 2003-04-15
P. Kiameh's "Power Generation Handbook" has been an invaluable addition to the materials I need to sucessfully execute my job. I work in the electrical power industry and Mr. Kiameh's simple and practical approach has provided that extra assistance that allows for easy solution to our every day problems. More importantly, Mr. Kiameh has managed to complile useful and important principles relating to the Power industry in one handbook. I highly recommend this book for technical personnel involved in the Power Generation Industry.

Excellent Practical Handbook
Helpful Votes: 4 out of 4 total.
Review Date: 2003-04-30
This is an excellent, practical handbook on power generation. It contains clear descriptions of how power generation components are constructed, how they work and how to maintain them. Points in the text are illustrated through numerous detailed photographs, drawings and graphs. Topics include steam turbines, governing systems, valves, lubrication systems, gas turbines, bearings, seals, combined cycles, cogeneration, electrical components, etc.

I have attended two courses taught by Philip Kiameh at the University of Toronto's Professional Development Centre, one on power generation equipment and the other on mechanical equipment. Philip was an excellent teacher and his text books are similarly excellent and I highly recommend them. This text book is a valuable reference to the power generation course material.

Resources
The Power of a Good Fight
Published in Hardcover by Alpha (2002-05-15)
Author: Lynne Eisaguirre
List price: $24.95
New price: $7.70
Used price: $0.02

Average review score:

Real life examples to apply to your life
Helpful Votes: 0 out of 0 total.
Review Date: 2002-08-21
Lynn Eisaguirre knows the real world of work. Her examples are startingly realistic! Most importantly, she gives clear strategies for viewing and handling conflict differently. In the end, after reading this book, you will probably become an advocate and tell others that "conflict is good!" Lynn makes you think! You may not agree with everything, but you will definitely think about your own approach and explore ways to manage conflict differently! Business managers who handle conflict in the workplace must read this book!

Fits every office!
Helpful Votes: 0 out of 0 total.
Review Date: 2002-07-09
Lynne Eisaguirre's 5 personality styles describe everyone I've ever worked with! I have had conflicts and situations at work that would have been be better, more productive, and a LOT less stressful if I had read this book earlier. I learned how to approach someone better and how to be more confrontable myself! She really produces creativity out of every situation. Companies should buy this book for thier employees and leave in the office lounge for EVERYONE to read! It's a great way to improve the atmosphere and environment of every office!

Perfect timing
Helpful Votes: 1 out of 1 total.
Review Date: 2002-07-15
Lynne's book arrived at the perfect time! As hospitals deal with nursing shortages as well as other shortages of healthcare workers in the U.S., managers need to make the most of the staff we have. We owe it to our patients and the physicians we serve to be the best we can be each day. The attempt to stretch ourselves to cover all the requirements of safe patient care with overwhelming budget cuts have led to short fuses and easy frustrations on a daily basis in acute healthcare.
The Power of a Good Fight brings hope and ease to managers in what often seems to be an unmanageable work world, by simply and powerfully taking us step by step through all the What-ifs we face. Ahhh...It feels like having a coach at my side. I liked the book and plan to pass it around!

The Power OF A Good Book!
Helpful Votes: 1 out of 1 total.
Review Date: 2002-07-09
Every woman in the work world should read the Power Of A Good Fight. I am not a huge fan of business books, but a close friend recommended I read this book. I am glad she did.

Lynne Eisaguirre explains why actually starting a fight can be the best way to improve your work environment. Eisaguirre's advice is right on target. I tried out her suggestions and have had a great response. From now on, I plan to address work place issues as they come up, just as I always have in my personal life.

If I Had Known Then What Lynne Eisaguirre Tells Me Now . . .
Helpful Votes: 1 out of 1 total.
Review Date: 2002-07-08
If I had known years ago what Lynne Eisaguirre writes about the various conflict styles in her book, The Power Of A Good Fight, my career and life would have moved along a less rocky road. I now understand that one partner I worked for had a 'roadrunner' approach to conflict resolution; the other a 'pitbull' approach. Although I realize possessing this information would not have changed the way my bosses approached conflict resolution, I'm certain what would have changed, was my approach to them and their conflicts. The Power Of A Good Fight offers valuable knowledge and skills about effectively dealing with different approaches to conflict resolution. This would have improved my career and life had I known then what Lynne tells me now in The Power Of A Good Fight.

Resources
The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things
Published in Kindle Edition by Wiley (1997-06-02)
Authors: George Labovitz and Victor Rosansky
List price: $35.00
New price: $20.79

Average review score:

As significant today as it was when first published
Helpful Votes: 0 out of 0 total.
Review Date: 2007-08-26
After reviewing several books on Strategic Execution, I was continuously left with the feeling that the authors had ommitted a key ingredient. This book has convinced me that that key ingredient was "Alignment".
This book was published 10 years ago (OK, I am embarrassed that I have only just got around to reading it) but it is as significant today as it was when it was first published. Probably more so considering the rapid state of change that most companies are faced with today.
It is a simple read, and the concepts are easy to follow. What I enjoyed most about the book is that the suggestions are practical and you can take them and implement them immediately within an organization.
I noticed that one of the readers who has reviewed the book said that the book was required reading for his MBA course. 10 years on, I still think it should be required reading for any business executive.

This Is a Great Resource!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-07-10
I'm always looking for visual ways of understanding critical elements of strategy. The Power of Alignment offers a very helpful way of thinking about four important ingredients in keeping the main thing, the main thing. Vertical alignment, the relationship between your strategy and the people on your team, "energizes...provides direction, and offers opportunity for involvement." Horizontal alignment refers to the connection between your processes and customers. Taken together the two measures provide some great insight into the development of genuine alignment.

One of the most interesting elements of the book is a 16 question diagnostic tool that is designed to provide a graphic view of your organization's alignment. Very helpful!

Make Sure That Everything You Do Points To Success !
Helpful Votes: 1 out of 1 total.
Review Date: 2006-05-03
Great book! The basic premise is that once a business has a raison d'etre, or a 'main thing', that profits are maximized by the alignment of four key business areas: Strategy, Processes, People, and Customers. Built on this premise are actionalbe ways to build a self-aligning organization. I got the sense of discovering truth while I read this book. Leadership isn't really about power, it is about responsibility. This book shows a manager at any level how to align his area to the overall strategy of the company and to the end products of the company. It shows how processes should be designed and what factors should be used to reward, recognize and evaluate employees. Great food for thought and realistic to implement.

Five Stars

Powerful Organizational Focus
Helpful Votes: 2 out of 2 total.
Review Date: 2003-05-28
Quite simply, this book was one of the best business management and leadership books I have ever read. It was well-written and expertly balanced management and leadership concepts with real-world examples of effectively aligned organizations, such as Federal Express and Southwest Airlines. This book should be read and discussed by leaders and managers at all levels, especially by mid- to senior-level executives.

In brief, alignment deals with the relationships among the people, processes, strategy, and customers of an organization relative to that organization's purpose, or what the authors called "the main thing." Alignment is both a noun, a state of being, and a verb, a set of actions. Vertical alignment connects organizational strategy with the people responsible for transforming that strategy into meaningful work. Horizontal alignment deals with understanding your customers' wants and then creating processes to deliver what your customers want, when and how they want it. Effective leadership nurtures the organizational culture that is built around and upon "the main thing," and it is this culture and leadership combination that drives and sustains self-aligning organizations in turbulent times.

The authors' analogy of landing a plane helped me to visualize the dynamics involved with organizational alignment. To land a plane, a pilot must adjust and react to multiple simultaneous factors and conditions (i.e. air speed, altitude, angle of approach, wind speed and direction, etc.) and then understand how a change in one will affect the others. Likewise, to align an organization, a leader must adjust and react to feedback about his people, processes, strategy, and customers, and then understand how a change in one will affect the others.

The authors clearly and thoroughly explained the alignment factors and conditions throughout the book. They followed their explanations with incisive questions for readers to ask about themselves and their organizations to assess their degree of alignment. Those questions were definitely a highlight of the book for they really helped to stimulate my thinking and should help inspire organizational progress to alignment. Another highlight was the appendices that contained examples of actual tools and products used and created by some of the aligned organizations studied by the authors.

The inside back cover jacket sums up why I give the book my highest recommendation: "Essential reading for all managers and executives, "The Power of Alignment" offers a new way to reestablish focus and sustained energy, and is a dynamic approach for staying balanced and achieving extraordinary levels of performance."

Alignment is Key Essential Usually Overlooked
Helpful Votes: 2 out of 2 total.
Review Date: 2001-07-13
I found this book easy reading, concise, and presented it's basic premise well with specific examples and good suggestions for creation and implementation.

Working as a Director in Managed Care for several pharmaceutical companies, it creates a focus for any organization and a roadmap for the future(physician, health plan, pharmaceutical company) to avoid many of the mistakes and pitfalls that have already been experienced in an attempt to align with the ever changing healthcare landscape.

For those who do account management, it provides a construct and roadmap to use to optimize alignment with internal customers and maximize resources to create value and return with the external customers (....and their customers.) As the authors point, alignment is a continuing process, not a single event in time. Many companies become quickly aligned with the past, and misaligned with the present & future, and can not sustain the competitive edge because they forget this basic premise that the authors reinforce.

The concepts are basic and fundamental, but usually overlooked and forgotten in the day to day business of rapidly growing companies and changing environments.

Resources
Quick Scripture Reference for Counseling
Published in Paperback by Baker Pub Group (1994-04)
Author: John G. Kruis
List price: $9.99
Used price: $8.55

Average review score:

Review for Quick Scripture Reference for Counseling
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-12
For a pastor, or someone who does Christian counseling, this book is a good resource.

Excellent Resource
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-03
This is an excellent resource for everyday life issues. Highly recommended for anyone who counsels others and for those who just want to be able to find scriptures quickly by subject. I absolutely love this book and have purchased it for others.

A great resource
Helpful Votes: 0 out of 0 total.
Review Date: 2007-03-26
This quick reference book is a great way to help others when they come to you with questions or even for those who have questions themselves. It has helped me tremendously to find the answers in the bible to the concerns that I have and also a way to further my prayer life.

What I Think
Helpful Votes: 0 out of 1 total.
Review Date: 2007-01-04
I like the fact that this book uses scriipture references. The mental health workers in this world all need one of these. It's handy, too. It will be helpful in my bible studies.

Every Christian helper should have and have read this wonderful...
Helpful Votes: 1 out of 2 total.
Review Date: 2006-11-22
In a sea of raging opinions, in the Christian helpers ranks, comes a perfect little tool. Whether you are a Christian Psychologist, Senior Pastor of a large church or a lay-volunteer in a tiny assembly, this IS THE must have!!

Resources
Seeing Systems
Published in Paperback by Berrett-Koehler Publishers (1996-01-01)
Author: Barry Oshry
List price: $24.95
New price: $13.83
Used price: $0.07
Collectible price: $30.00

Average review score:

Great Book
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-07
This is the best book I have ever read on life and survival in human systems. I have been working with Barry's material for ten years and it has become the way I see the world. Seeing Systems captures the essence of his work in comprehensive, understandable and often humourous way.

Useful frame for understanding our behavior in organizations
Helpful Votes: 1 out of 2 total.
Review Date: 2003-03-28
This book provides an elegant framework for understanding our behavior in human systems. It is accessible and powerful.

An exciting way of seing systems
Helpful Votes: 1 out of 1 total.
Review Date: 2003-03-27
A first rate professional book. It deals with complex issues in a clear, intelligent and original way. The book offers a lot of added value to both consultants and managers. I find myself leafing through it many times, never failing to find new insights. The book contains both a thorough theoretical analysis and practical tools and concrete tips for dealing with tough issues that impact organizations, such as power, accountability and the "positional trap" . The book is full of inpiring insights on the possibilities of making organizations more robust through empowering people. After reading the book, we cannot help it but seing systems in a new and refreshing way.

Seeing Systems is a brilliant book
Helpful Votes: 2 out of 2 total.
Review Date: 2008-01-25
Seeing Systems is a brilliant book; Dr. Oshry has here succeeded in
relating a set of practicable principles in a highly readable and
entertaining fashion. The particular charm of Seeing Systems -- what
distinguishes it from other books of its type -- is in its pedagogical
style; it is designed not only to describe, but to teach the theories
which are there presented for inspection. The teaching itself is
twofold; the first part (which Dr. Cummings seems to think should be
the only part) consists in explaining an abstract theoretical model
for systems thinking. The second part is phenomenological, in that it
seeks to help the reader identify and sympathize with a range of
experiences that occur in system life. To this end, Dr. Oshry employs
evocative description and sympathetic re-enactment to great effect.
The result is that the contents of the book are easiest to remember
when that of other books are easiest to forget -- that is, when one is
caught up in a whirlwind of intense experiences.

The phenomenological part of the book manifests itself in the
distinctive manner of phenomenology; as winding and discursive. There
is no remedy for it, other than to stop doing phenomenology. If it
were not phenomenological, Seeing Systems would be as Dr. Cummings has
described it -- a mere shadow of "Systems Thinking: managing chaos and
complexity". Its prosody would be direct, as direct as it was dull;
its illustrations quite businesslike, and forgettable. It would never
be lightened with something so childish and so right as a mob of black
dots at a committee meeting. It would be a primly respectable little
book, fit to grace an executive desktop and be charming until opened.
And I for one should not read it.

Thankfully, Seeing Systems is not such a shadow. It deigns to stay
charming even after it is opened. It is not like other books in the
same field; but those books have been written already, and by other
authors. It is a book unto itself, and is all the better for it.

Wow! I feel as if I was blind and now I SEE.
Helpful Votes: 2 out of 2 total.
Review Date: 2003-03-28
I read this book about 6 years a go as a part of my graduate program on organizational learning. My reaction at that time was, "Wow! I feel as if I was blind and Now I See!." It was like I gained a secret lens through which the organizational behaviors were making more sense to me. I felt so enthralled with the book, I called the number on the back of the book to inquire how I could explore, experience and learn the Seeing Systems concepts further. I have not done that before or since. 6 years later, I still feel Barry Oshry's teachings are one of real gems in understanding organizations and their behavior mysteries. I have integrated these concepts into my own ways of thinking and being and use them to generate partnerships for impact. I most highly recommend this book to anyone who works with organizations including executives, organizational developers and change agents.

Resources
Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System
Published in Hardcover by McGraw-Hill Professional (2003-09-04)
Authors: Praveen Gupta and A. William Wiggenhorn
List price: $39.95
Used price: $6.89

Average review score:

The best business scorecard book
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-17
Finally a book that incorporates two powerful concepts: scorecards and six sigma. I have worked on various projects with the aim to achieve operational efficiency and at the same time I have been part of various meetings and discussions to find best ways to "empower" the staff to help them understand, align and achieve corporate goals. Both these efforts have largely been fragmented. The measurement tools to achieve both these goals have, at best, been mediocre. This book provides a comprehensive, more robust and practical approach to bringing the two concepts together.

This book gives a pragmatic approach to not just evaluating performance but also provides easy-to-use tools that help predict performance and profitability. This book provides a much needed scorecard methodology for the 'new' globalized world. A must-read for any business leader.

Best business book since "The Goal"
Helpful Votes: 11 out of 18 total.
Review Date: 2003-12-04
Praveen, I just have to buy you a cup of coffee or a drink one day. I am just finishing your book, "Six Sigma Business Scorecard " and have to say that I haven't been this riveted to a business book since "The Goal". Books like this for me have been far and few between.

The Best Six Sigma Book I've Read
Helpful Votes: 3 out of 3 total.
Review Date: 2006-02-01
I am writing to congratulate you for your outstanding work on the book you have written about the Six Sigma Business Scorecard. I have spent the past week reading it, and I've realized what a fantastic tool it is.

I am a Six Sigma Intern, and I work at Recofarma, a Concentrate Plant of the Coca Cola Company, located in Manaus, Amazonas - Brazil. I was trying to create a Massive Communication Plan for Six Sigma within the company and one of my ideas was to create a Scorecard for Six Sigma, then I looked for related material at Amazon.com and your book appeared on the top of the list. It surely was a great investment.

A Fresh Look at Contructing the Business Scorecard
Helpful Votes: 6 out of 8 total.
Review Date: 2004-01-06
Finally, a pragmatic approach to developing a Business Scorecard that captures the profitability proposition through periodic measurement of critical performance. The critical thinking used to construct and evaluate each element of the hierachical measurement structure provides a keen insight into the contribution value of each functional area of the business. The concise step-by-step approach in building the overal Business Performance Index provides the guidance necessary for immediate implementation by small or large enterprizes.

CEO'S DREAM BOOK FOR MANAGING BUSINESS PROCESSES
Helpful Votes: 8 out of 8 total.
Review Date: 2005-03-19
I have read a few hundred "non-fictional" books over the years for my MBA, for quality, etc, but I have to tell you that this book about the use of balanced scorecards is the best business related book that I have ever read, and I feel that every CEO should completely absorb it to utilize its "pertinent" applications that are applicable to their business processes, thus institutionalizing the process metrics' continual improvement concepts of ISO/TS 16949:2002 and ISO 9001 in all types of firms, including those that are not automotive suppliers!- Bill Cooper, Global Quality Systems Senior Manager, Lear Corporation

Resources
The Source: A Guidebook Of American Genealogy (Third Edition)
Published in Hardcover by Ancestry Publishing (2006-06-01)
Author:
List price: $79.95
New price: $51.63
Used price: $51.63

Average review score:

Genealogy
Helpful Votes: 1 out of 2 total.
Review Date: 2007-05-23
This book is an excellent source for genealogical investigation.

My only complaint is that it arrived slightly damaged (a crushed front cover corner).

A very useful book
Helpful Votes: 10 out of 10 total.
Review Date: 2006-07-12
This is a very good book. It has more information on more subjects and record sources than any other book I know. It is generally very easy to understand and apply, but I found, when I used it to teach a correspondence class on American research, that it was a bit overwhelming for the beginning student. It is expensive, but its contents justify its price, and everyone who takes American genealogical research seriously should own this book.

URGENT! **SHOP AROUND FOR PRICE!**
Helpful Votes: 19 out of 22 total.
Review Date: 2006-07-03
I got this book from a reseller, A1, via B&Ns site, for about 35 bucks. NO 'sourcing fee'. 4 bucks shipping. There's no excuse for the price gouging from whomever is selling this via Amazon. Hope you get to see this review! I searched on google with 'The Source, szucs, third' for the edition. I love Amazon but this time they didn't get the best price.

One "Source" for all
Helpful Votes: 2 out of 6 total.
Review Date: 2006-07-02
The Source (3rd Ed.), a reference book for individuals as well as research collections, provides huge amounts of materials for amateur as well as professional genealogists. In fact, in and of itself, it gives a history of the people who were and are "America."

And, when one is not using it, The Source makes a great bookend!

Perspective of The Source: A Guidebook of American Genealogy (Third Edition)
Helpful Votes: 5 out of 5 total.
Review Date: 2007-10-10
The Source: A Guidebook Of American Genealogy (Third Edition) If you are at all seriously interested in doing genealogical or family history research, this book should be in your library - and should definitely not sit on the shelf. I've been studying, learning about and doing this kind of research for seven years and in that period have read countless books, watched lots of videos, worked through many tutorials and spent hours and hours looking for my ancestral and family connections. I have found The Source to be absolutely the best repository of information about where to find the sources, how to do the work, and - especially - how to use the Internet in this work. Chapters are written by experts in the areas covered, the material is well written and the editors have done an outstanding job of putting it all together in a way that makes sense and flows. There is so much wisdom and information here I find myself taking notes as I read. Absolutely great! A "must have" for serious genealogists - and for anyone really wanting to learn how to find the people in their families who have gone before and left a legacy that helps define who we are.

Resources
Stop Hiring Failures!
Published in Paperback by BookSurge Publishing (2006-09-21)
Author: Steve Springer
List price: $12.99
New price: $12.99
Used price: $12.25

Average review score:

Short and Sweet
Helpful Votes: 2 out of 2 total.
Review Date: 2007-08-26
This book is exactly what I wanted! Short, with easy-to-follow steps. I now know why my past hires were often duds and how to hire great people to grow my business. Thanks for making it so clear.

The Failure of the Expert's Guide
Helpful Votes: 2 out of 2 total.
Review Date: 2007-08-22
I am an Executive Recruiter and am always reading books about both sides of the desk in the hiring process. I eagerly awaited the receipt of this book and the wonderful new information I would receive. My first dissapointment was the very small size of the book. There is a lot of white space and then the book's size is beefed up by the addition of Appendices that rehash the small amount of content.
When I saw the size, I thought, well, this is just a very succint description of this new process. Not. For one thing, the process is not realistic. I doubt that few if any hiring managers have the time to follow the outlined process, including hiring of outside consultants. And even if this is done, there is no guarantee this process is going STOP Hiring Failures. We need new ideas, not rehash of old, tired processes.

THANKS STEVE!
Helpful Votes: 2 out of 3 total.
Review Date: 2007-01-16
Springer has outlined a six step process that is a no nonsense approach to hiring the right people. The book is a must read. We are ordering copies for all our managers. Thanks Steve! Sully

Read this book!
Helpful Votes: 2 out of 3 total.
Review Date: 2007-01-12
As it says on the back cover: "Read this book. It just might be the most profitable hour you've ever spent!".
After reading it, I bought 14 copies for each of my managers. We have had a history of making poor hiring decisions, costing us in time, quality, customers and profits. This book provided us with a simple but effective process that has significantly improved our ability to hire the right people.

Sixty Minute Turn Around!
Helpful Votes: 3 out of 3 total.
Review Date: 2007-02-06
Wow! What an outstanding book! As the best selling author of numerous books and a nationally known consultant paid to hire top performers, I'm amazed at the incredible value packed into this short book. Springer wastes no time in providing a clear, concise explanation of a simple but effective selection process.
He hammers you on the need to analyze your culture and values when hiring at all levels, a vital factor my experience indicates most companies repeatedly fail to consider. He shares questions guaranteed to generate the honest answers required to separate top talent for mediocre performers, questions that will blow you away in their effectiveness.
I constantly seek out books that explain exactly how to increase business success. I'm searching for those gems of wisdom that help separate good companies from the truly great. I've read many hundreds of these books but never uncovered such valuable insights in such a small package. I personally plan to buy and distribute this book to all of my current and potential clients. In addition, I plan to recommend this book to every participant in every one of my national training seminars. It's that good!
Myers Barnes

Resources
Straight
Published in Library Binding by Sagebrush Education Resources (1999-10)
Author: Dick Francis
List price: $13.85
New price: $13.85
Used price: $4.99

Average review score:

Diamonds are . . .
Helpful Votes: 1 out of 1 total.
Review Date: 2007-11-07
Greville and Clarissa had concealed their love affair for three years.

Greville was a middleman, who had traveled the world to search out reliable sources of semiprecious gemstones. The successful London company he founded would have the stones cut in Antwerp, Tel Aviv, New York, or elsewhere, then distribute the gems in quantity to creative designers and producers of fashionable jewelry. Greville also owned racehorses, starting when someone had given him one in settlement of a debt.

Clarissa was the attractive wife of an older British lord, who had pursued her. Greville became Clarissa's first love, as she became his. When he was not on a trip, and she could come to London, they would meet. When apart, which was most days, they had agreed to pause at a set time of day to think of each other, knowing that each was doing the same.

A sudden accident ended all this. Greville had been walking down the High Street next to a construction site, when collapsing scaffolding from high up, struck him, sending him to the hospital, where he never regained consciousness and soon died.

Here are Dick Francis's very first words of the story: "I inherited my brother's life. Inherited his desk, his business, his gadgets, his enemies, his horses and his mistress. I inherited my brother's life, and it nearly killed me."

The speaker is Greville's brother Derek, younger by nineteen years. Too tall for flat racing, Derek is a steeplechase jockey, which is especially dangerous because of the jumping. In the story he is, in fact, on crutches recovering from a broken left ankle injured in a race.

Derek's racing world and Greville's business world collide throughout the book. Derek must pick up the complex gemstone business traces, while undergoing continuing pressure from racing owners and trainers to hurry up and heal.

The company employees tell Derek that Greville did not deal in diamonds. In going to the bank, Derek discovers otherwise. The manager tells him that three months earlier the bank had loaned Greville a million and a half U.S. dollars, specifically to expand into diamonds, and would soon be looking to Derek to start repayment.

Where are the diamonds? Stolen? Who are the customers who wanted them? Greville's company business and his house are broken into. Derek is assaulted and shot at. The action is nonstop. The book is a fascinating, literate page-turner.

Note: Probably all of us readers like to notice where a book's title appears in the text, and to see the meaning in context. I frankly lost count after more than a dozen instances, many of them different -- from Intensive Care Unit monitor lines going flat, to straight thinking versus labyrinthine, to honest test reporting versus shadiness, just to name a few. And a big one near the end of the book, which I wouldn't want to reveal here. Your reading will have to decide which of the many applies most strongly. Or perhaps they all do?

A Detour for Dick Francis
Helpful Votes: 14 out of 14 total.
Review Date: 2005-04-02
This has to be one of my all time favorite Dick Francis novels. It has everything a mystery should have in it - murder, missing jewels, mayhem... In my opinion, it's going to be difficult for Francis to top this one, but I can't wait while he keeps trying!

Straight takes the reader behind the scenes of the jewel trade and it's not an industry that's always on the up and up. Derek Franklin has been on a roller coaster ride of late as his steeplechase jockey career is nearing the end with him sustaining yet another injury. During his forced leave to heal, Derek finds out that his older brother, Greville, has been attacked and is on his deathbed. After his brother succumbs to his injuries, Derek is told that he has inherited his brother's business. Too late to protect himself, Derek realizes that his brother was a target and Derek suspects it has something to do with a fortune in missing diamonds.

This isn't a direct "who dun it" but also has a few subplots that are enjoyable in their own right. When Derek is summoned to his dying brother's hospital bed, the interaction (or lack there of) made me very thankful for the close relationship I have with my brothers and sisters. This thankfulness was reinforced throughout the story, as Derek learns more about his older brother and begins to understand him.

One of my favorite parts of the book is when Derek is sure that a clue is hidden in his brother's computer, but he is unable to access the correct password. Greville's secretary comes to the rescue. After hearing the clues left by Greville, followed by a brief mind struggle, she comes up with the correct code word and up pops a message on the computer screen congratulating her and promising her a raise. Now that's the kind of boss I want - he sounds fun!

The only negative some may have with this book is that it is a detour for Dick Francis. As most of his books revolve around horseracing, his devoted fans have come to expect that background. In Straight the only reference to horseracing is the fact that Derek is an injured jockey.

Want to read a mystery that will have you guessing until the end? If so, then this is the book for you to read next! It's very enjoyable and will have you wondering until the very end.

Another gem from Francis
Helpful Votes: 2 out of 2 total.
Review Date: 2005-05-11
A reader knows what they are getting with a Dick Francis book. The mystery will be well plotted, the hero (usually a jockey or former jockey) will bravely face whatever trials that face him overcoming his troubled past and/or secret sorrow and the action will center around the some part of the racing world. Every once in awhile though a surprise pops up, this time the jockey is thrust into the totally alien world of gems.

Jockey Derek Franklin has been sidelined by a broken ankle, shortly after his brother Grenville is murdered. As Derek tries to settle the estate he finds himself drawn more and more into his brother's world of finance, gems and quirky little gadgets. Gradually he begins to sort out the mysteries surrounding Grenville's life and death but soon discovers that there are others who are determined to keep him from the answers. In the end, of course all is revealed.

This is a well plotted and clever mystery. The clues are all there for the reader to follow. The characters are well written, and draw the reader into the story.

Superb.
Helpful Votes: 2 out of 2 total.
Review Date: 2004-11-22
Dick Francis's Straight is a great read. The mystery in this book is very gripping. The characters are realistic. Derek the jockey was the hero. He suffered several physical and mental setbacks. But in the end he saved himself and his brother's gem trading business. Even though Francis's heroes are always in one way or another noble, the villains are not always as real as the heroes. In Straight, the cocaine drug dealer was almost a stereotypically bad guy. He wasn't therefore very real.
Dick Francis did an excellent job of research for this book. The details of the gem trade are astonishingly believable. In fact, I learned many interesting tidbits, for example, cubic zirconium is 1.7 times the weight of diamond. It's a really good book. I recommend it to readers who like mysteries or detective stories.

Great
Helpful Votes: 3 out of 4 total.
Review Date: 2003-08-07
I just discovered the world of Dick Francis novels with To the Hilt and was impressed enough to try some more. Straight is another well written, fast-paced novel with great characters and plenty of suspense. The book goes fast so if you are a quick reader have another book handy because you will cruise through this. I highly recommend.


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