Resources Books

Since my company has an idea program which I believe could be improved, I've read this book. It's short and to the point. It addresses the importance of small ideas for the improvement of the company and the engagement of its employees. It accompanies most of the points with real case stories which make the point even more compelling. Also very important is the chapter related to rewards and the counter-intuitive effects.

Alan G. Robinson and Dean M. Schroeder's IDEAS ARE FREE is for employers who would tap into the riches of employee ideas and insights. Employees are quite opt to recognize both problems and opportunitiestheir managers pass by - but most organizations don't encourage sharing such insights, much less reward them. IDEAS ARE FREE: HOW THE IDEA REVOLUTION IS LIBERATING PEOPLE AND TRANSFORMING ORGANIZATIONS shows how to tap this hidden wealth.

Ideas Are Free: How The Idea Of Revolution Is Liberating People And Transforming Organizations by Alan G. Robinson (Isenberg School of Management at the University of Massachusetts) and Dean M. Schroeder (Associate Dean and Director of Graduate Programs in Management at the College of Business Administrations at Valparaiso University) is an innovative guide to saving money, effort, time and also provides an informative introduction to entirely new ways of doing business with front-line employees, making the most out of opportunities and maximizing the benefits of sound, effective management. Robinson and Schroeder aptly examine the intricacies of the business life and include an analysis of a more prosperous, ease-filled advancement for opportunities granted to all, and situational manipulation for a more competently finalized project. Ideas Are Free is very highly recommended reading for all business consultants, corporate executives and departmental managers.

The authors show how important it is to gather ideas and encourage people to think creatively. I wish they would have described more how they could gather these ideas more effectively.

If you are starting a suggestion process or revamping an established one, this is the book to read and apply. Robinson and Schroeder have boiled down a thousand pages of material and years of research on the subject into 218 readable pages.

Excerpt from review on bsmDigest.com:
"Mark Lutchen's groundbreaking book continues to influence technology leaders with its vision for building mature IT organizations. As more CIOs and CEOs grapple with the challenge of applying effective management processes to their increasingly critical technology organizations, this engaging book offers very practical advice for doing it successfully. Drawing on his experience both as an actual CIO managing a large, global IT organizations and as a management consultant working with many large organizations, Lutchen delivers a clear, integrated vision for enlightened IT management."

Great help for someone that has just upgraded
from IT Management to a CIO role and needed to
upgrade as well his agenda. Excellent source of inspiration
and perfect guide for a profession that is still
under transformation. Definitely a must have.

The book is focused (and written by) on world class CIO positions,
but I found it equally useful for smaller scale CIOs.
It's exactly there that it lacks some information
on the organization of smaller IT groups (<20 persons).

If you are a CIO then buy it. If you are an IT manager
you need something else.

Managing IT as a Business provides a readable, pragmatic approach to the challenges of the IT `black box'. Too often these books attempt to `dumb down' the reader with bromides directing managers to `just do this' or `that' to bring about success. Mark successfully brings the pieces of the process together (using actual cases for added focus). He provides direction to show Managers how to get maximum overall value for the IT dollars invested. An IT `Tour De force' and a must read!

This is a fabulous book for experienced or aspiring IT managers whose goal is to prepare for ascension through the ranks, especially to the CIO level. In simple yet rich language, Mark presents a clear picture of the future of the IT organization and the competencies needed in the CIO and senior team heading up this professional services operation. The examples and case studies are rich with insights. In short, this book is pragmatic and weighty, yet also highly readable and I dare say outright enjoyable. I highly recommend it as a must read for anyone who wants to develop an effective IT career roadmap. Thank you Mark Lutchen.

Joe Santana,
Co-author Manage IT

I have only one simple statement - where were you Mark when I started my IT career 17 years ago? Today I would have been a CIO! I highly recommend this book for those starting out their careers in IT as it gives a big picture look to the field. Own it and refer to the clear and relevant graphics in the book.

This is an amazing series! I first read it in the early 70's as a fifth grader and as teacher I read it every year to my third, fourth and fifth graders. They love it.

I remembered reading these books in the 70's and got this book for my son. My "reluctant reader" fifth grader loved the entire series. A great pick for kids who are more interested in straight fiction "real" characters and plots, as opposed to fantasy/science fiction (which can confound less strong readers). I wish the entire series was in print.

The third book in the series has mighty big shoes to fill but it lives up to expectations very well.
Other reviewers have expressed concern over the lack of stories with the main character (Tom), but this book is true to it's title and deals with the younger Fitzgerald in very well.\

I applaud the author for taking time to focus on the troubles of a younger sibling when his older (and more conniving) brother is absent.

I enjoyed this book very much when I was younger, and still enjoy it now that I am an adult and father.

This series is one that I hope to share with my children as they grow up, and I hope they will get as much pleasure from the stories as I did.

This book presents a very nice change of pace in the Great Brain series. The Great Brain has gone off to boarding school, and J. D. thinks that he will fill the Great Brain's shoes and try to swindle the kids in town. All of J. D.'s plans backfire, and he learns that swindling people is not something that is to be admired or done. The main focus of the book is on J.D.'s family's adoption of Frankie, a little boy whose parents were killed in an accident. It's a very heartwarming portrayal of a family's acceptance of a new member, and it is not at all lacking in comic relief. Mr. Fitzgerald's humor is not at all lacking in this book, and perhaps is even better than in the rest of the series. I definitely enjoyed this book.

Overall grade: A

I read these books as child by checking them out of a library. Now almost 20 years later, I have decided to reread them all starting from the beginning. In this book, J.D. decides that he can fill the Great Brain (T.D.)'s shoes, while T.D. is away at the Academy in Salt Lake City. It turns out to be a humbling experience, thus the title, Me and My Little Brain. While some people may tell you that this book isn't as good without the presence of the Great Brain, I found this book just as entertaining as the rest. The storytelling is as superb as the rest. You don't want to miss this book because it introduces the character, Frankie, who allows this book to still be about brothers. Towards the end of this book, we find out that J.D. can still do some amazing stuff even though he has a little brain. This book and The Great Brain at the Academy are parallel books, which describe events happening at the same time, however, you should read this book first to have things make sense.

THIS IS A GREAT BOOK FOR WHEN YOU HAVE A CREATIVE BLOCK -- LOTS OF IDEAS AND YOU CAN EASILY ADAPT THEM TO FIT YOUR STYLE! TONS AND TONS OF GREAT STUFF

Great Book, I love it. Good source of information and ideas. I would recommend it to anyone. I plan to get her other books also. Thanks Becky Higgins.

Becky Higgins is a wealth of ideas for scrappers, and this book is just the thing I need when I'm trying to put together a layout. In the world of scrapbooking, trends come and go, but because these ideas are based onkey graphic design concepts (and all of Becky's stuff is like this)they can easily transfer over to new styles and techniques. If you are an experienced scrapper, then you've probably seen a lot of this stuff before and would benefit from getting her newest book, "Best of Becky Higgins Sketches." But I consider this book indispensable!

I bought this book 5 years ago, and I still use it. This book, and all of Becky's sketch books, give you ideas for pages not reliant upon products, designs, or themes. I simply look for a page layout based on how many photos I have and their orientation. Turn the book 90 degrees and you have more options. Turn it upside down for even more options. Have an empty space to fill with an accent? Check out that section. Wondering how to emphasize your focal point photo? Look at frames.

The best thing about this book is that the sketches do not rely upon the more modern trend of oddly sized photos. All the photos in this book are 4 x 6 or thereabouts. No PhotoShop skills or computer equipment is necessary!

Absolutely worth every penny.

My favorite part about this book is that it isn't just a bunch of pages other people have created that you then get caught up in the photos and stories, forgetting why you originally went looking. For years, I'd gotten the scrap magazines, which, while beautiful and ususally inspiring, did not always help me. I usually thought I had to find a book with exactly the theme I was working on. The good news is that you don't, and this book has mock-ups of layouts, borders, etc. that are easily adaptable to any book you're working on. I think the only downside might be that there are so many new techniques that have come out in the five years since it was published, that it may not cover as much as some might like. Having said that, I'm willing to bet the #2 that just came out will pick those up perfectly! From my perspective, buying either book (or even both!) would be a good investment for anyone who's found themselves stuck creatively!

I've worked in the telecom industry for years, and this dictionary accurately defines more telecom terms than any other. However, it is not very well-written. The style is really colloquial and inconsistent. One definition may read like it's straight out of IEEE-100, while others sound like a hallway conversation between engineers. Even within a definition, the same term may be capitalized in one instance but not in others. So, I'd put it in the library for sure, but get The Authoritative Dictionary of IEEE Standards Terms (IEEE 100), Seventh Edition and McGraw-Hill Dictionary of Scientific and Technical Terms, too!!

This book is perfect for computer enthusiasts, business owners who utilize computers and telecommunications, scientists, a wide
constituency of educators, computer programmers, web designers and just about anyone who may need to understand computerese in simple English. Important definitions are listed; such as, ADCU, back lobe, card cage, isochronous distortion, etc. There are strategies to minimize calling charges by utilizing prepaid cards for national and international calls. Important computer user groups may be accessed at:
o atmforum.com
o ectaportal.com
o ecma.ch
o gigabiethernet.org
o 10gea.org
o 3GPP.org
o aitp.org
o ansi.org
o apcointl.org

The book is a solid investment for any computer professional, teacher, computer user group or business person.

I use this book all the time. This is the perfect reference book for every engineer working in the Telecomm field

Less than nine months ago I started working for a software company that makes OSS/BSS solutions for Telecommunication operators.
As an economist I had a lot of problems understanding the sector and the acronyms that telecommunication people love to use. Having this dictionary at hand did definitively help me a lot. I do recommend it to every person wanting to get a general understanding of the sector. Only a pity that Harry did not include more graphics to help with the explanations.

As a telecommunications student, I was leery of all the abbreviations and unfamiliar terms. This book was very helpful in explaining new words and phrases, especially since the telecommunications industry is full of strange acronyms. Very worthwhile!

There is no wasted verbiage in this book. Counting the index, it is but 205 pages in length. In those 205 pages are jewels of wisdom that most management teams are lacking.

The most prevelant gems are pithy observations set aside by top and bottom border lines. One example:
_________________________________________________________________
"The atmosphere in most American companies is so riddled with fear of expendability that workers are afraid totell a boss what they think of his methods of managing."
_________________________________________________________________

The book is organized in such a way as to point out the shallowness of bottom line neurosis and the strengths of inclusive decision making. Over and over, Dr. Jones identifies "Spirit Killers," i.e., those actions in an organization which diminish productivity and, subsequently, profitability, educational insight, and family harmony.

This book intertwines management schemes in business, education and the family. such integration serves to:
-Expose the fallacies of autocracy.
-Explore the possibilities of democracy in an organization.
-Break up management notions that have been set in stone.
-Propose better methods for bringing about civilized organizations.

The book seems to be intended as a tool in business, a text in academia, or a how to book for families. Personally, I'm inclined to recommend it to business schools and/or corporate trainers, though not to the exclusion of the other two entities.

_________________________________________________________________

Hello; I sent in a review nearly 2 months ago and have not seen it posted. Is there a problem with it? Jim Harmon jimharmon@charter.net

Every manager wants the silver bullet that will transform his or her organization from an also-ran into the leader of the pack. Dr. Jones shows us how, without preaching. In today's environment the emphasis is always on some measurable result - profit, productivity etc. Dr. Jones reminds us the result is not possible without the journey and the journey begins and ends with how employees are treated. Great job, Dr. Jones!

Rod Walsh, Co-author - Semper Fi: Business Leadership the Marine Corps Way

Once read, this book can be set aside for the moment, but a compelling urge requires that you return to it for insight and guidance. Dr. Norman Jones has assembled a work that reflects his knowledge of how we relate to each other within our family unit, in our business, acedemic, and social lives. We can improve our relationships within these units, by using the techniques that he outlines. It is not just our own genetic make-up that determines out actions, but it is how we are treated by the people in our lives that have the most influence on us.

Maybe, just maybe, Dr. Jones' approach to the humanistic values in our relationships, expecially between students, their teachers and parents, could have helped prevented the violence that is currently happening in our schools.

Keep it on your bookshelf for inspiration and guidance, go back to it when you need help in any personal relationship, on the job, in your school, or within your family.

Thanks to Dr. Norman Jones for his insight and for this exceptional publication.

Norman Jones is a leadership specialist and a keen observer of what management has done to discourage productivity. He encourages management to lift up the human spirit and to create a more harmonious work environment, therefore creating a people-oriented and inspirational place for ideas to thrive and businesses to succeed.

He compares the Autocratic and Democratic management styles. In the Autocratic world, the boss has a sharp voice, speaks in a commanding way, asserts his/her power, demands cooperation, imposes ideas, criticizes, punishes and has sole responsibility of the group. The Democratic way to run a business puts the "boss" in a different light altogether. He now becomes the "leader," with a friendly voice, he uses his/her influence in positive ways, wins cooperation, tells what he/she would like to have done, sells ideas, guides, encourages, acknowledges achievement, helps employees solve problems, discusses ideas, and shares responsibility with his team players/employees. One of the main problems in business is an impersonal approach to dealing with people.

Norman Jones calls this ..."Spirit Killing." It is one of the reasons so many people are dissatisfied with their work environments and turn to drugs or alcohol to stop the "mental pain." Spirit Killers include: distrust, ridicule, resentment, retaliation, alienation, harassment, deceit, humiliation, stress, tension, fear, sarcasm, belittlement and embarrassment.

These "Spirit Killers" produce demotivation, apathy and insecurity. Not exactly the ideal environment for a healthy productive company. Instead Norman Jones encourages institutions to create self-motivation through: trust, promoting self-esteem, giving employees a sense of belongingness, helping employees obtain job satisfaction, providing a means of recognizing accomplishments, and actually treating employees in a caring manner by listening and showing a genuine concern. When managers learn to listen to their employees the company can grow. Too often, their is a "top-down" philosophy in which all employees are dependent on their ideas from the top. This stifles creativity. Most companies which have our respect not only listen to their employees, they listen to their customers. Amazon.com is one of those companies. They answer every single e-mail from their customers in a very prompt and courteous manner.

"Today's top-down management wants highly energetic, conscientious people, but fails to see how it deprives these people of fulfillment of psychological needs that could stoke the energy." page 34

Since we all have a natural inclination to strive for achievement and need to feel job satisfaction, Norman believes America is hungry for business leaders who not only inspire us to be better human beings, but also encourage us to be internally motivated to meet company goals and be more successful in our jobs.

"When people believe they are helping a company or organization, their self-esteem blossoms." page 19

Unfortunately, modern day businesses use the threat of expendability to attempt to gain optimum productivity and in the process destroy the human spirit. Like a row of dominoes tumbling over, Norman Jones knocks over old ideas of management and shows the way with new principles and creative solutions. He focuses on how business has neglected the research available to them. He sees this as the cause of many problems.

In order to see America's work centers enter a new era of high energy, thriving and productivity in the years to come, the leaders, parents, teachers and even government will need to evaluate their approach to the current dehumanized workplace. Norman believes our country's success will depend on creating a productive arena where the thoughts, feelings and ideas of employees can be expressed. To do this managers must know how to nurture "good attitudes."

An example of a poor motivational statement which is all to common:

"Your report was a good one, but we need them faster and more often."

An example of a good internal motivational statement:

"You can sure be proud of that report; it took a lot of work."

It was also enlightening to compare two letters written by a manager to a difficult employee. In the first letter the use of "I" permeated the letter and caused it to seem demanding and arrogant. In the "improved letter," the use of "we" helped the employee to see they were an integral part of the company. In the first letter, they were expendable.

While the main focus of this book is business, a few chapters are devoted to family and the school system. I believe your religious beliefs determine how you raise your children in most cases. Norman Jones did not write this book from a religious standpoint and his book focuses on research.

This book may just be the perfect gift to give to your boss this Christmas. You may just be giving yourself a great work environment in the coming year. After all those "memos" you have to read, the least your boss can do is read an inspiring book! If you are interested in Psychology you will enjoy that aspect. If you are in management you will love the insights on how you can drive your business forward for optimal success. Your employees might even vote you as their favorite boss of all time. After all, who do we love the most in life? People who treat us fairly and give us the respect we deserve.

~The Rebecca Review
Author of Seasoned with Love: A collection of
best-loved recipes inspired by over 40 cultures

I was intrigued and amused to see another reviewer say her children were obsessed with "Scranimals" -- because that's the same reaction we got with our kid!

Jack Prelutsky evidently knows the secret of how to captivate children, especially when teamed up with illustrators like Peter Sis. Nearly every Prelutsky book that enters our home gets the same treatment: fascination, amusement, and above all, lots of reading and re-reading.

One might say that this is not Prelutsky's most ingenious work, since it's basically a single concept stretched out into a series of variations, not all of which are equally clever. But there's more to it than that. The illustrations are compelling and fun. And much of the poetry is more highly-crafted than one might expect, given the silly first impression the book makes.

A great example is the description of the "Bananaconda" (that word alone always makes ME laugh!) in which the author slathers syballant syllables in silly sequences. I took the opportunity to point out to our first-grader how a poet describes things differently than other kinds of writers.

I then read it aloud to demonstrate that point, sssimply by exsstending each of the esses on the page. At that point, most kids can make the connection between the sound of the words, and their understanding of "S" as the sound made by a snake -- something many of them learn in preschool, if not earlier.

And of course those words were written ABOUT a snake. For a kid to learn that words can have multiple layers of meaning, and to learn that concept at such an early age... well, that's really something. And Prelutsky is one of the best at delivering that kind of depth, even when combined with utter silliness.

In short, Scranimals is definitely a worthy addition to any child's collection, at nearly any age.

During the story a boy and a girl went on a trip the Scranimal Island. They saw a lot of animals such as the RHINOCEROSE, a group SPINACHICKENS, a caravan of CAMELBERTA PEACHES, a lonely POTATOAD, one CARDINALBACORE, couple of HIPPOPOTAMUSHROOMS, talkative PARROTTERS, a sweet PORCUPINEAPPLE, fierce BROCCOLIONS, a nimble ANTELOPETUNIA, an unsuccessful STORMY PETRELEPHANT, content TOUCANEMONES, then the vicious RADISHARK, a yellow BANANACONDA, the fast OSTRICHEETAH, a shy PANADAFFODIL, and the playful MANGORILLA and his friend the ORANGUTANGERINE. The extinct AVOCADODO wasn't smart, strong, or fast, it is no wonder you are extinct.
This book is my favorite picture book because all the animals were mixed up. The craziest animal was the PORCUPINEAPPLE because it was cute and the poem was funny.

My daughter says: "This book is lovely and funny" ... "it makes me smile because it is fun. I love reading this book with my mum."

This book is anything but traditional. Scranimals by Jack Prelutsky is a book that allows its readers to be silly. A book of poetry that describes different mythical creatures that live on "Scranimal Island". I think this book is especially good for the present day kid because a child is constantly forced to conform in everyday life; conform to rules, chores, school work, etc. This book goes outside the box and challenges there imaginations with animals that are clearly a fantasy, but they enter this world of make believe and can leave the compliance behind.

During the story a boy and a girl went on a trip the Scranimal Island. They saw a lot of animals such as the RHINOCEROSE, a group SPINACHICKENS, a caravan of CAMELBERTA PEACHES, a lonely POTATOAD, one CARDINALBACORE, couple of HIPPOPOTAMUSHROOMS, talkative PARROTTERS, a sweet PORCUPINEAPPLE, fierce BROCCOLIONS, a nimble ANTELOPETUNIA, an unsuccessful STORMY PETRELEPHANT, content TOUCANEMONES, then the vicious RADISHARK, a yellow BANANACONDA, the fast OSTRICHEETAH, a shy PANADAFFODIL, and the playful MANGORILLA and his friend the ORANGUTANGERINE. The extinct AVOCADODO wasn't smart, strong, or fast, it is no wonder you are extinct.
This book is my favorite picture book because all the animals were mixed up. The craziest animal was the PORCUPINEAPPLE because it was cute and the poem was funny.

I purchased several of these books to lead a spiritual formation group in my parish. The book has helped my people share their faith and their struggles in that faith. It has also introduced them to the concept of accountability, which is always good.

The only problem that I encountered is the tremendous amount of oral reading required for each lesson. Some of my folks are self-conscious about their reading skills and as you take turns reading, it can be laborioius. Other than that, I would highly recommend this workbook to anyone wanting to go deeper in their spiritual life.

Adding in the how to the why. This book is a great handbook to go along with Streams of Living Water.

Streams is a book that takes about the different "streams" of Christianity and provides references and information on those different streams.

This handbook brings out the how of each stream. Each chapter deals with a different stream and how to practice that stream. There are real live applications for you to use to become better immersed in the particular stream.

This is a great book for someone who is working on the spiritual formation and needs help in the direction of figuring it out. This is also a useful guide for a small group or Sunday School class who wants to review the history of the church and the many streams that make it up.

I really enjoyed the Charismatic stream and what it had to offer in terms of understanding spiritual gifts and also fruits of the harvest.

I've worked as a small group minister for years now, and I feel that this workbook is excellent for starting a group of established Christians. Each discussion is clearly mapped out with leader's instructions in the margins. Through the course six different aspects or facets of Jesus are presented, and almost no one is intimately familiar with all six, so it stands to minister to long time church goers. But the new Christian will be strengthened too.
Other Christian authors are writing about Jesus as presented by various denominations (like Brian McLaren and Philip Yancey)but this little book is very easy to use for generating discussions.
What I found most important is that each section ends with several exercises or disciplines to practice in the time between sessions. Group members will surely experience spiritual growth if they practice the disciplines.
Lastly, it ends with an invitation to continue on as a group, using what has been learned through the study as a format for continued group life.

This is a great resource for bringing more balance into your life. The book describes six ways of meeting God - Holiness, Charismatic, Contemplative, Social Justice, Incarnational, and Evangelical - and sometimes these words don't mean what you think they mean. The authors encourage the reader to broaden their relationship with and vision of God, and for me, I was able to see God working more powerfully, and in many more ways, than before.

What separates this small group guide from others is that it provides a framework for all future groups that actually contains concrete paths to real character transformation. That framework has some key components: (1) An emphasis on trying spiritual exercises in your everyday life, with plenty of ideas for exercises provided; (2) An emphasis on growing toward a balanced spiritual life, centered around 6 areas of spirituality: personal prayer, holiness, interaction with the Holy Spirit, compassion for others, gospel knowledge/sharing, and interweaving the sacred into the secular life; (3) Seeking spiritual growth in partnership with other believers who will encourage and listen to one another; (4) A non-judgmental, non-legalistic attitude.

The content of the studies is solid, based on the life of Jesus as He modeled for us the 6 areas of spiritual life. There are also well-thought out discussion questions that allow for deep reflection. There is virtually no prep time because each session is read through and discussed together.

I am currently going through this study for the second time with a larger group (15-25), and it works well even in the larger context, especially when we break up into smaller groups for some segments. I have heard from several people how great this study is. I believe that if churches used a framework like this one for their small groups, the Church of Jesus Christ would see an astonishing amount of fruit that would surprise the world.

This is the first of Martha Brooks books that I read and it is still one of my favorite books. Her characters are real and the way this book explores what happens to a family in the midst of grief while still trying to go on with their lives, will appeal to teens as well as adults.
If you like books by Sarah Dessen, you will love this book.

I loved the book. It was really something I could relate to. I could put myself in Sidonie's place and feels what she felt. Her stress, emotions and problems were really common in the teenage years, so i knew how she felt. She was dealing with her mother's death and there was alot of details that made it interesting. It was written in a way that I could understand, it wasn't too complicated. And it was also written in a way that I could feel like I was there. It doesn't have a boring place in the book and there's always a cliff-hanger everywhere. I think it was a wonderful book!!!

This book rocks! I've read this books a million times and it's still as good as the first time i've read it. This book is about family relationships, and love. It's a really good book for mature 12 year olds and up. It's a story about a girl who becomes interested in the boy across the street. Read it and find out what happens.

i am a big reading fan, and this is one of the best reads ever. i love this book so much. you laugh, you cry, and it has a totally awesome story. too bad its not a series

I think this book was really good and really easy to relate to. Sidonie was a really brave and independent teenage. The stress and problems she dealt with is really common in teen years. It was a happy yet sad story at the same time. It really shows that when you're feeling bad, family is always something you could count on. It was a wonderfully moving story, it showed that you shouldn't blame yourself for someone's actions. I liked the way it described everything in a way that I could understand it but without TOO much details. I think it was a great book and I could probably relate to it later on in life.

this book should be a companion reader to the "OZ principal" in order to "see it" you need to know what your looking for. this book gives good insight to what your workers are thinking and feeling.

Over 50,000 employees tell why company morale and productivity are low and loyalty nonexistent in 30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It. In synthesizing the surveys of over 50,000, this book helps pinpoint common problem areas, solutions which apply to the real world and work, and insights on the psychology of these solutions. A focus on each issue and how to resolve it lends practical analysis to the matter, making this a top pick recommended for both managers and business libraries seeking to quickly identify problems and enact changes based not upon time-consuming trial-and-error, but tested real-world experience.

Diane C. Donovan
California Bookwatch

This book is simple, practical and easy to read. Citing data from Discovery Solutions wide normative database created from years of employee surveys, "30 Reasons Employees Hate Their Managers" highlights many of the more prevelant problems facing management today and offers clear tips and solutions to help make things better.

This book belongs on your bookshelf.

This book will be helpful to any manager. Bruce Katcher identifies organizational vulnerabilities that are often unknown to managers and executives. Each of the 30 chapters offers psychological insights and practical solutions to management problems from an outstanding organizational psychologist. I believe that Bruce Katcher's book can be a spring-board for the careers of readers. It presents valuable lessons that could take a life time to learn.

Mark Campbell, Author, "Five Gifts of Insightful Leaders"
www.mjcampbellassoc.com

The fact is that most employees don't really hate their managers. But lots of them are frustrated. In this glass-half-empty book, veteran organizational psychologist Bruce L. Katcher plumbs the survey research he has gathered over almost two decades to distill the 30 biggest frustrations of working men and women, including managers. More importantly, for each frustration he cites, Katcher offers up solutions that are as easy to implement as they are sensible. The wonder is that solutions like these are not more widely practiced. With books like this pointing the way, maybe one day they will be.