Industrial Books


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Industrial Books sorted by Average customer review: high to low .

Industrial
Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System
Published in Hardcover by McGraw-Hill Professional (2003-09-04)
Authors: Praveen Gupta and A. William Wiggenhorn
List price: $39.95
Used price: $4.92

Average review score:

The best business scorecard book
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-17
Finally a book that incorporates two powerful concepts: scorecards and six sigma. I have worked on various projects with the aim to achieve operational efficiency and at the same time I have been part of various meetings and discussions to find best ways to "empower" the staff to help them understand, align and achieve corporate goals. Both these efforts have largely been fragmented. The measurement tools to achieve both these goals have, at best, been mediocre. This book provides a comprehensive, more robust and practical approach to bringing the two concepts together.

This book gives a pragmatic approach to not just evaluating performance but also provides easy-to-use tools that help predict performance and profitability. This book provides a much needed scorecard methodology for the 'new' globalized world. A must-read for any business leader.

Best business book since "The Goal"
Helpful Votes: 11 out of 18 total.
Review Date: 2003-12-04
Praveen, I just have to buy you a cup of coffee or a drink one day. I am just finishing your book, "Six Sigma Business Scorecard " and have to say that I haven't been this riveted to a business book since "The Goal". Books like this for me have been far and few between.

The Best Six Sigma Book I've Read
Helpful Votes: 3 out of 3 total.
Review Date: 2006-02-01
I am writing to congratulate you for your outstanding work on the book you have written about the Six Sigma Business Scorecard. I have spent the past week reading it, and I've realized what a fantastic tool it is.

I am a Six Sigma Intern, and I work at Recofarma, a Concentrate Plant of the Coca Cola Company, located in Manaus, Amazonas - Brazil. I was trying to create a Massive Communication Plan for Six Sigma within the company and one of my ideas was to create a Scorecard for Six Sigma, then I looked for related material at Amazon.com and your book appeared on the top of the list. It surely was a great investment.

A Fresh Look at Contructing the Business Scorecard
Helpful Votes: 6 out of 8 total.
Review Date: 2004-01-06
Finally, a pragmatic approach to developing a Business Scorecard that captures the profitability proposition through periodic measurement of critical performance. The critical thinking used to construct and evaluate each element of the hierachical measurement structure provides a keen insight into the contribution value of each functional area of the business. The concise step-by-step approach in building the overal Business Performance Index provides the guidance necessary for immediate implementation by small or large enterprizes.

CEO'S DREAM BOOK FOR MANAGING BUSINESS PROCESSES
Helpful Votes: 8 out of 8 total.
Review Date: 2005-03-19
I have read a few hundred "non-fictional" books over the years for my MBA, for quality, etc, but I have to tell you that this book about the use of balanced scorecards is the best business related book that I have ever read, and I feel that every CEO should completely absorb it to utilize its "pertinent" applications that are applicable to their business processes, thus institutionalizing the process metrics' continual improvement concepts of ISO/TS 16949:2002 and ISO 9001 in all types of firms, including those that are not automotive suppliers!- Bill Cooper, Global Quality Systems Senior Manager, Lear Corporation

Industrial
Slip and Fall Prevention: A Practical Handbook
Published in Kindle Edition by Taylor & Francis (2007-04-16)
Author: Steven Di Pilla
List price: $149.95
New price: $104.40

Average review score:

Great resource
Helpful Votes: 0 out of 0 total.
Review Date: 2006-10-28
This text is a valuable resource for those interested in the science of flooring and tribometry. The scope of topics is comprehensive and I especially appreciated the discussion of flooring types, cleaning methods, and maintenance in Chapter Six.

Remarkably clear and comprehensive
Helpful Votes: 0 out of 0 total.
Review Date: 2006-09-20
Mr. DiPilla's book is delightfully clear, concise and comprehensive. It educates the reader from the scope of slips and falls issues, to common procedures for recognizing and mitigating walkway hazards, to management control methods and accident investigation/claims mitigation. The text and illustrations read in a simple, common-sense way, showing the truth of Voltaire's comment that "common sense isn't so common."

Another noteworthy feature of this book are the remarkably comprehensive, annotated references to slip resistance principles, flooring, footwear and slip-resistance measurement techniques, both within the U. S. and internationally. The annotated listings of U. S. and international standards and guidelines in themselves provide the best collection of references I've seen on this complex subject. Remarkable.

David C. Underwood, Ph. D.

The Best Slip and Fall Handbook
Helpful Votes: 0 out of 0 total.
Review Date: 2006-02-08
One might expect that evaluating the slip resistance of a walking surface is a straightforward procedure. Surely building codes contain specifications for slip resistant walkway surfaces and indicate procedures to evaluate available surfaces. You will not find these specifications or procedures in building codes and you will be frustrated and confused as you seek guidance. Slip and fall Prevention by Steven Dipilla is the best summary of up to date industry standards and test methods needed to perform meaningful evaluations. If you need guidance this should be the reference you purchase.

Excellent reference for the safety professional
Helpful Votes: 0 out of 0 total.
Review Date: 2005-10-04
This book is a comprehensive reference on slips and falls and "must have" for every safety professional reference library. Very useful hazard recognition and prevention guidelines is offered for indoor and outdoor slips and falls from floors, stairs and ramps. In addition, this is one of the best references I've seen on slip-resistance measurement guidelines and tribology standards.

Review by Larry
Helpful Votes: 0 out of 0 total.
Review Date: 2005-06-21
Slip and Fall Prevention by Steven Di Pilla, though probably written primarily for professionals in the field of safety and risk management, can be invaluable to anyone who owns or manages physical assets.

It seems to me that Mr. Di Pilla has dealt with every possible manifestation of the subject. I was particularly impressed with his advice regarding claim mitigation. This handbook belongs on practically everyone's bookshelf.

Industrial
Sound System Engineering
Published in Hardcover by Sams (1987-01)
Author: Don Davis
List price: $49.95
New price: $25.00
Used price: $11.50

Average review score:

There is alot to like here
Helpful Votes: 0 out of 0 total.
Review Date: 2007-05-29
I have collected and used books on sound system engineering for many years and this book has quickly become my favorite. Mine has been borrowed by other engineers so often that I have purchased a second copy. Don and Gene are among the most experienced in the field. They have also both tried to share thier knowledge with others throughout thier careers. This combination of knowledge and desire to share it has produced a book that explains complex ideas in a way that leaves the reader with few questions. It is clear and concise, and is supported by a great number of charts and diagrams. I can't imagine a better way to capture thier knowledge and share it with others. A great number of professionals are going to benefit from this book, and I expect it will be the industry standard for many years to come.

What you need to know and then some.
Helpful Votes: 0 out of 0 total.
Review Date: 2007-05-15
One of the better books in my collection, and I have many on acoustics and audio from the highly technical to hands-on.

A must acoustic engineering handbook
Helpful Votes: 1 out of 1 total.
Review Date: 2007-05-07
I owned 1st version before and the 3rd revision is a more complete version and gives more information on digital processing aspect.

A Must for the Serious Audio Practicioner
Helpful Votes: 2 out of 2 total.
Review Date: 2007-03-21
Sound System Engineering, 3rd Edition contains a wealth of information on the design, implementation and testing of sound reinforcement systems. Don Davis' section on audio and acoustic measurements is a must read for anyone serious about performing such tasks. The concepts he discusses about signal delay/synchronization and room acoustics will help the reader to understand what is at the very basis of these topics.

Similarly, Eugene Patronis' section on loudspeakers and arrays is not to be missed. It will have you going back again and again to find that piece of information you need about horns, direct radiators, crossovers and arrays. His presentation of signal processing starts with basic sampling and progresses through system theory and digital audio.

Two of the latter chapters on equalization and "putting it all together" are true gems. They yield practical information that you'll be using the next time you're faced with the issues covered.

Sound System Engineering, 3rd Edition takes all of the knowledge contained in the 2nd edition and augments it with up-to-date interface methods and advances in the field of audio and acoustics since its last publication. This text is equally suited for both the novice and the veteran audio practitioner. It is written in such a manner that each time you read a portion of it, something new will come to light.


Charlie Hughes
President
Excelsior Audio Design & Services

Best Ever Sound System Design Reference Manual
Helpful Votes: 3 out of 3 total.
Review Date: 2007-03-13
Congratulations to Don Davis and Eugene Patronis, Jr. for writing the most informative book on sound system engineering ever. The book contains all of the elements of theory, design and practical installation. The book is an excellent reference for the sound system engineer.

Sound System Engineering, Third Edition is the most complete technical book on sound system engineering I have ever read. It is a concentrated capsule of knowledge that gives the theory as well as instructions of how to implement the theory. Don has recorded for us how to do the installation process. Dr. Patronis has given us the physics back of the theory and he added the mathematics so one can reporduce the results. There are places that Doc uses the "It is intuitively obvious..." leap of knowledge that some might have trouble working through but it can be done.

Thank you for such a great work

Don Eger, Owner, Don Eger & Associates

Industrial
Surfaces
Published in Hardcover by Thames & Hudson Ltd (1996-11)
Author: Judy A. Juracek
List price: $99.15
New price: $66.82
Used price: $35.00

Average review score:

Surfaces is a great book
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-02
This is an excellent book for artists fo all kinds. Our company has a library we make available to Production Designers - this is a great addition.

Luscious reference photographs
Helpful Votes: 0 out of 0 total.
Review Date: 2007-05-13
A luscious collection of photographs of beautiful colors and textures to inspire any artist/designer and be used as reference again and again.

Good choice of samples
Helpful Votes: 0 out of 0 total.
Review Date: 2006-11-10
There are nice collection of the samples.You can enjoy to look through them.

Amazing as always
Helpful Votes: 0 out of 0 total.
Review Date: 2005-08-19
This book is one of the best references for any designer and painter in the industry. Color Photos are amazing and complete. I have been wanting to purchase it for years now and am very glad to add it to my collection. All of her books are worth having in any artists library.

Additional Note
Helpful Votes: 2 out of 3 total.
Review Date: 2004-01-12
I think I was a little hard on Judy Juracek with reference to the included CD. What Ms. Juracek has done in the way of cataloguing is nothing short of miraculous and one should not expect that every image on the CD would be photographed dead on and shadow-perfect. I was just really irked by the image quality of a CD I had such high hopes for. I purchased this book when it first came out for a Hundred Dollars retail but the price I now see listed online seems almost a steal for the treasure trove contained within.

In any case, A recent search reveals that even more books in the series have been written by the author and I'm excited to purchase these as well--let's hope the image quality has improved on the included CDs for the new millenium we're in. I guess you could still expect "middlin'" quality for an image CD produced back in the "stoneage" of the 90's. The book is GREAT!

Industrial
The Unofficial LEGO MINDSTORMS NXT Inventor's Guide
Published in Paperback by No Starch Press (2007-10-29)
Author: David J. Perdue
List price: $29.95
New price: $16.78
Used price: $14.78

Average review score:

Excellent first book for Lego Mindstorms
Helpful Votes: 0 out of 0 total.
Review Date: 2008-05-23
If you are new to Lego Mindstorms then you are also probably new to Lego Technics. This book not only covers how to program robots but also how to build them with Lego Technics parts and makes use of many well laid out and easy to follow diagrams. This book should be included with every lego Mindstorms set.

Fun projects
Helpful Votes: 0 out of 0 total.
Review Date: 2008-04-09
This "Unofficial" book is very good. David does a great job of showing exactly how to build each project with informative snapshots from the program Lego Digital Designer. The programming was missing a little of information on what to fill in the for each module, but his comments provided enough information to fill in the modules. I did have a question for David and he responded with the answer I was looking for.

Great for kids and adults!
Helpful Votes: 2 out of 2 total.
Review Date: 2008-04-06
This is a great beginner/intermediate level book for both kids and adults. The building section is excellent at explaining HOW to use the technic pieces. The programming section is a very good primer for those new to the NXT-G programming environment and language. It sets you up well for the building & programming projects found later in the book. As a middle school teacher running a robotics club, I set some of my more advanced 6th graders to work on whatever project they wanted to from the book. They jumped into taking on the guard-bot and the golf-bot which are the more advanced projects. With little guidance from me, they were very successful and had a blast. That shows how well written and designed the book is!

Readable, indepth, visual- the author has crafted a good book here
Helpful Votes: 2 out of 2 total.
Review Date: 2008-03-13
The Unofficial Lego Mindstorms NXT Inventors Guide

Author: David J. Perdue
website: http://www.davidjpredue.com ; http://www.nxtguidedavidjpredue.com
Strengths: Very nice schematics, parts listings and visuals to highlight or the parts for the machines. Easily readable. Good for novice robot builders but also advanced users will find it helpful as well.

Weaknesses: The book has black/white text.

Novice/Intermediate/Advanced

Rating: 5/5

reviewed by Dr. Eric Flescher, Olathe, KS: (dreric1kansas@aol.com)


Introduction

I have been working with robot kits for many years. I started with the Fischertecknik robot turtle which I built and was able to use with the logo interface with my Apple IIE. Later on I heard about Lego Mindstorms and bought a set to use. It was tough going and after much delay because of the programming and the light issues with the brick, I was able to get legos finally working. Since then, I have worked with several kits and working with PC and Macintosh interfacing. But I was still looking for more a more helpful guides to build more interesting robots. I think I found one in The Unofficial Lego Mindstorms NXT Inventors Guide.

This author David J. Perdue knows his stuff and Lego Mindstorms. He has been creating MINDSTORMS since 2001 and just won the NXT Camera Bot Building Challenge competition and is the author of Competitive MINDSTORMS (Apress, 2004). He has received three Special Mention awards for his creations on the official online MINDSTORMS and is a full time student, pursuing a degree in Management information Systems in Texas. So I opened the book to see what else I could find out and how I could use the book for my LegoMindstorms in the future.

In the beginning, it was difficult to use Mindstorms. For me the kit did not work at all. Working with Macintosh was not an option. There were minimal additional information for working with the robots beyond the parts, software and initial schematics. I had to use a PC. This version works with PC (needs Windows XP or higher and will or already have shipped Vista version) or Macintosh OSX (version 103.9 and higher). It was not until later that I learned from a Legos salesman that the light in the room could be an issue. Its little things like this that kept me and possible others, from doing more with robotics.

I was hoping that the book started with novice programmers and robot creators. This books has "novice " beginning information so this book can be used with those who are new to Lego Mindstorms or are upgrading to the NXT version. It is good to know that this advanced robotic author, is "down to earth" with his writing and when "speaking" the language of robots. I have not upgraded to the NXT version yet and so and wanted to see whether it is would be worth upgrading myself but if so how and what ways could the robots be used with this new version.

The black and white screenshots are integrated within the instruction. The visuals are large enough to read and decipher what you need to know. The lack of color does not really hurt. I really liked the screenshots and illustrations listings of the parts for assembly. However it would have been nice if they were in color (the parts are a multitude or colors. Tables do however include numbers, piece names and the place color however. When you need more information about the parts, they are all there listed and illustrated/ photographed.

Throughout the book, there are helpful ideas in the way of bold notes that are "peppered" throughout the tutorials. In addition, there are pointers that go along with the "balloons " which have text inside of them about related to the robot parts. Circles and arrows highlight the illustrated areas in the screenshots that the author is clearly targeting for his instructions. This makes the understanding of the parts even more explicit.

The introduction introduces Lego Mindstorms, NXT, building , programming and starting and working with robotic projects. Here is an outline of the chapters and what is in store for you.

Part I in entitled "Introduction to LEGO MINDSTORMS NXT". In the Chapter 1, LEGO MINDSTORMS NXT starts off with building robots, the programming of robots, activating robots and what can you do with robots and NXT. Chapter 2 is includes solid but easy to understand information about starting with the NXT robotic set.

Part II illustrates the building with 4 chapters. There is electronic pieces, understanding the LEGO MINDSTORMS NXT pieces, the need and building sturdy structures, and working with and building with gears

Programming section is in Part III . Chapter 7 introduction has a nice introduction to the NXT-G system. Later 3 chapters involve advanced NXT-G programming a. There is also more in the form of unofficial programming languages for the NXT.

Part IV involves 6 robot projects and that is where your in-depth robotic education really begins. You are taught the author's Mindstorms method, and working with 6 nice in-depth but easy to understand projects.

Appendices are good resources. Appendix A has LEGO MINDSTORMS NXT piece library. The Appendix B NXT-G has nice quick reference guide section that includes information for advanced programming to perform more intricate tasks. The author details a lot of the complexity, not only with words but also visually illustrates how to and in what ways to to complete the array of blocks, sensors and programming information. While it is not easy to learn, this section takes you "once step at a time". Appendix C informs with other internet resources.

Conclusions

I recommend this book highly for its in-depth tutorials, the visual schematics and the quality of the reading that makes the information well understood. No one said building robots was easy but with this book, you will learn and go further than you thought you could achieve. What I like about this book and the way the author has crafted this book is that he actually invited you to build robots in a none intimidating way. The in-depth information, the visual assemblies and tables, and the easy to read information along with the tutorials will allow you not only start but develop your skills in robot building. You will learn to be creative but at the same learning the logic of the machines and how to build robotics. I know there are many books that teach Lego Mindstorms out there but I am glad I chose this one first.










Fantastic manual to the Mindstorms NXT
Helpful Votes: 3 out of 3 total.
Review Date: 2008-04-24
I'm a coach of a FIRST LEGO League team and I bought this book to help my son "get to the next level." I am making this book mandatory for every team member next season! It is informative, yet easy to read. It covers all the bases from good robot design to programming explanations. I can't recommend it enough!

Industrial
Values-Based Leadership: A Revolutionary Approach to Business Success And Personal Prosperity
Published in Hardcover by MajerCommunications (2004-01)
Author: Kenneth Majer
List price: $26.00
Used price: $28.62

Average review score:

Great Book on Values
Helpful Votes: 0 out of 0 total.
Review Date: 2004-05-10
In Dec of 2003, I gave this book to the seventeen CEO's that I mentor. By Mar of 2004, many of them had already implemented a process to create values in their companies based on this book. I highly recommend this to CEO's of new and old companies.

Very valuable, very readable
Helpful Votes: 0 out of 0 total.
Review Date: 2004-05-09
The parable in this easy to read book is also summarized nicely into concise guidance for managers. The parable itself is modern, but the leadership values learned are timeless.

Get aligned !
Helpful Votes: 0 out of 0 total.
Review Date: 2004-05-04
The process that Ken so interestingly describes in his book has been very effective in getting the members of my organization aligned with our mission and goals. Since we used Ken's process, I've seen them take initiative and emphasize what we're all about. In short, they now "walk the talk", and its made a big difference. Thanks to Ken for helping us lead the values way!

A message for ambitious business leaders
Helpful Votes: 0 out of 0 total.
Review Date: 2004-05-01
Kenneth Majer's message is so simple that most business leaders do not think about it. But they need to understand his point if are they are to have followers - the real attribute of a leader.

Why should members of the team follow the dictates of the would-be leader if (s)he does not acknowledge and respect the values that they hold dear? Of course they won't. So why not encourage the team to articulate their own values and then harness those ideas appropriately?

Kenneth Majer's message is that simple.

A great read with a timely message.
Helpful Votes: 1 out of 2 total.
Review Date: 2004-05-24
I thought the "parable style" business book format had run its' course. I WAS WRONG. This book is not only easy to read but also sells a much needed message of honesty and integrity. Unlike so many others, this story is long on practical solutions that can engage any manager at any level. Ignore the message in this book today and be a feature story on "60 Minutes" tomorrow.

Industrial
Where We Lived: Discovering the Places We Once Called Home
Published in Hardcover by Taunton (2006-11-21)
Author: Jack Larkin
List price: $40.00
New price: $24.99
Used price: $20.39
Collectible price: $40.00

Average review score:

Stunning book, beautifully written
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-28
From the moment I saw this book I knew I had to have it. It's fascinating to read about what everyday life was really like in early America, not only what it looked like but also what it SMELLED like. You can get lost in the photographs, some of which take up two pages. Different regions of the country are covered, from New England to the South, and you get the sense of living in the houses from that past time. Not just a picture book, this gives you a real history of early America, and it's well-written.

Filling a need for American Domestic architecture buffs
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-07
I really enjoyed this book, and read it cover to cover the day I got it. One unfortunate reality is that only well-built houses survive - so we have minimal knowledge of how "the other half lived." But the author did his best to deal with this issue, and I , for one, was delighted that he did not waste pages going over well-trodden ground. Mount Vernon, Monticello, Montpelier, and other grand houses have already been covered in excruciating detail by other authors. In this book, the author concentrates on the homes of the "middling classes," and also on as much of the data as can be found on the huts, hovels, and cabins of the poor. The scope of the book is really the eastern seaboard and the original colonies, so the reader who is primarily interested in the architecture of the Southwest will not find it here. I wish that he had included some coverage of the Native American dwelling places indigenous to these areas of the eastern seaboard, and also perhaps some discussion of how Native dwellings changed in response to exposure to White ideas and building materials. (But that topic would properly fill an entire book of its own.)
This was an expensive book, by my penny-pinching standards, but I consider it money well spent and it will be a permanent addition to my library.Early American Houses: with A Glossary of Colonial Architectural TermsHow Buildings Learn: What Happens After They're Built

Magnificent Addition to Any Library
Helpful Votes: 0 out of 0 total.
Review Date: 2007-11-08
I am so pleased with this book. It's one of my better purchases. I started reading it immediately after receiving it and could hardly put it down. I read it from cover to cover very quickly but I am going to re-read it for "remembering".

I can't put it down!
Helpful Votes: 2 out of 3 total.
Review Date: 2007-06-30
I bought this book because I heard an interview with the author on NPR radio and he sounded very interesting. I am loving this book! I thought I would use it more as a reference book, but am finding myself reading it from front to back, gobbling up the photos and other interesting bits of information that he packs in to the pages and sidelines of each page. I love the historical journal readings that he has inserted to make points such as in the bed bugs section he quoted the Farmers Almanac "let a tired farmer be tormented all night" by bed bugs - and another traveler, Joseph Fowler in 1828 found "filthy beds swarming with bugs ... notwithstanding the repeated onsets of the bugs and other vermin with which I was molested." Very funny, written very well and extremely enjoyable historical book. I no longer yearn to live in the 1800's! And have a much deeper understanding of what our forefathers endured ... enjoy!

Another Great Social History Book
Helpful Votes: 4 out of 4 total.
Review Date: 2007-06-30
A fascinating account of the homes folks lived in 200 years ago and what each space and room in the home was used for. Mr. Larkin vividly describes by area (New England, the Middle States, the Southern States, and the Western States - as far as what was considered west by 1840), how the people of the past utilized their living spaces. It also describes in detail the many different styles of housing in the geographical areas mentioned, and how the Middle States structures may differ from the, say, New England area.
As mentioned in other reviews, it truly is amazing how many human beings could sometimes be squeezed into a small house with, most likely, little complaining.
In addition to the lively, well-written text, there are many photographs - most taken 50 or more years ago and are in black and white - to enhance the reader's enjoyment.
As an amatuer social historian, I can honestly say this wonderful book is a great find to add to any collection. I am thankful we have historians like Jack Larkin to help us in our quest for real American History.

Industrial
Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional
Published in Hardcover by Platinum Press Inc. (2006-12)
Authors: Howard Stevens and Theodore Kinni
List price: $24.95
New price: $9.32
Used price: $4.77

Average review score:

Great book on how to improve you sales career!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-11-30
I really liked this book. Bill Brooks is a very credible author and I like the fact that there are only 7 concepts to learn/read about. It allows us to focus in on specific items you can address with yourself and/or your sales team. If you are interested in improving your sales outcomes, read, study and practice the ideas discussed in this book. They will have very positive impacts on your results!

A guide to what business-to-business customers want from salespeople
Helpful Votes: 1 out of 1 total.
Review Date: 2007-09-24
Amazon.com lists nearly half a million books about sales. You get the impression that everyone who ever made a cold call or a sales presentation has written a book about his or her experience. Sales books are often anecdotal, with little or no relevance to the difficult challenges that salespeople actually face. Some present a grab bag of supposedly "can't-lose" sales techniques that sound great on paper but always seem to fall flat during sales calls. Others present compilations of moldy maxims, such as "work smarter, not harder," and "never take `no' for an answer," that make experienced salespeople want to jump off the nearest cliff. This thoughtful and intelligent book by Howard Stevens and Theodore Kinni is a welcome exception. Instead of irrelevant anecdotes or inane aphorisms, it features the results of in-depth surveys of 80,000 business-to-business customers concerning their attitudes about salespeople. It offers an insightful analysis of this singularly informative data, along with recommendations on what salespeople can do to improve their status with customers - and thus increase their own sales. When it comes to the business-to-business salesperson, we cannot recommend this book more highly. Read it to learn precisely what business-to-business customers expect from you, and how you can use this invaluable insider knowledge to close more sales. You'll become the consummate sales professional in both your customers' eyes and your own.

Mandatory Reading for Sales Professionals
Helpful Votes: 1 out of 1 total.
Review Date: 2007-04-25
Although I read everything published regarding sales, it is rare that I can heap the kind of praise I am about to heap on Howard Stevens and the HR Chally Group's Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional.

Not since Neil Rackham wrote SPIN Selling (in 1987) and Major Account Sales Strategy (in 1988), has anyone used sophisticated research methodology to explain what makes some salespeople much more successful than others (in this case, Chally used 210,000 salespeople and 80,000 customers). Most important, Stevens and the Chally Group actually correlated what a customer said on a survey with their actual buying decisions, therefore, making the information much, much more valid and useful in determining what customer want and expect from salespeople.

The seven rules are:

1. You Must Be Personally Accountable for Our Desired Results
2. You Must Understand Our Business
3. You Must Be on Our Side
4. You Must Bring Us Applications
5. You Must be Easily Accessible
6. You Must Solve Our Problems
7. You Must Be Innovative in Responding to Our Needs

This is a book I wish I had written. It is--bar none--the most important work published in the field of sales in the last 20 years. If you choose not to buy and read this book, I promise you will quickly fall behind those of your competitors who do--it is that important! This book will reshape how you think of yourself as a salesperson, and, if Steven's advice is followed, to greatly improve how we are viewed by our customers.

Recommended for ALL Sales Professionals
Helpful Votes: 1 out of 1 total.
Review Date: 2007-03-29
This is one book I wholeheartedly recommend to sales leaders and sales professionals who truly want to understand and value the customer perspective. Insightful, emboldened by superb research, Howard Stevens continues to contribute to the art and science of sales expertise.
I have already purchased copies for my team and I consider it THE sales book of 2007!

Sandi Edwards
Regional Vice President of Sales
American Management Association
NYC,NY

The Essence of Sales Excellence
Helpful Votes: 1 out of 1 total.
Review Date: 2007-02-21
Howard has it all in an easy to read guide for any sales manager who wants to select, train and coach their sales force to world class levels. What more could you want - its research based, concise, actionable and driven from the customer's point of view. The best maxim I know about top sales pros is that if you want to understand selling get insight into buying. Achieve Sales Excellence is a must read for any sales manager or sales professional that wants to exceed their quota, delight customers and crush competitors.

Industrial
All-American Ads 50s (Icons Series)
Published in Paperback by Taschen (2002-12-01)
Author: Jim Heimann
List price: $9.99
New price: $9.00
Used price: $4.93

Average review score:

Like Time Traveling Down Madison Avenue Circa 1959
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-28
Effortlessly The Golden Age of Advertising--The 50's combines a crash course in visual arts, history, sociology and business, and does it without you even knowing it's happening! Like the other titles in the series, volumes which cover the history of advertising in the 1970's and 1960's, this book throws out so many glorious advertisements it's like time traveling. See full color ads for cigarettes (Doctors recommend Camels for calm nerves!), alcohol, clothing, foods, appliances, cars, and more. See how fashion, hairstyles, the very thought patterns of we Americans, ourselves, have evolved from where we were at mid-century last. You can stare at the pages of this virtually word-less book for hours and still see things you missed the fist time. It's a real treat!

1950's American History As Seen Through Advertising
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-14
Massive, beautifully produced, and very insightful in it's appraisal of 1950's American consumerism, this tome is perhaps the best collection of 1950's advertising ever assembled. Tons of beautiful illustrations and (in some cases) graphic design that are now relics of the past. In my opinion, this book should only have been published in harcover, due to its weight and number of pages. Sadly the hardcover is impossible or nearly impossible to find, unless you go for the abridged version issued as "The Golden Age of Advertising- the 1950s." This whole series of books which now span most of the 20th century are a great reference, and an important documentation of American history in visual form.

The Golden Age of Advertising
Helpful Votes: 1 out of 2 total.
Review Date: 2006-11-15
We were recent house guests of a couple who have decorated some areas of their beautiful home with a 50's theme. We gave them this book as a thank you for hosting our family. It was a unique gift, and one they will enjoy for years.

All-American Ads of the 50s
Helpful Votes: 3 out of 3 total.
Review Date: 2006-02-22
Probably the best ad book I've ever seen! Worth every penny it costs and believe me, it doesn't cost THAT much - not for a book like this! I was born in the 50s (in Russia) and Russians wouldn't even dream (or didn't even hear!) of products which are in this book - advertised in the US in the 50s. I'm now waiting for my All-American Ads of the 60s to arrive from Amazon - I spent my childhood in the US in the 60s and I can't wait to meet my "good old friends" - the American products - as advertised in the 60s. I'm hoping to collect the whole series of these fabulous books. Thank you very much, Jim Heimann and Benedikt Taschen -the guys who made this wonderfull series possible. Alexander Romanov, Moscow, Russia.

Nostalgia City
Helpful Votes: 3 out of 3 total.
Review Date: 2005-08-10
I loved this book! As a child born in the mid-50's, many of these ads fortunately carried over to the 60's when I was both better able to comprehend as well as recall them. It was also nice showing the book to our children, as it gave them a glimpse into some of what our own childhood's were like. If anyone reading this wants to take a trip back to a simpler, safer, saner era, this book is your "Time Machine". All for around $25 bucks too!

Industrial
Are You a Corporate Refugee? : A Survival Guide for Downsized, Disillusioned, and Displaced Workers
Published in Paperback by Penguin (Non-Classics) (2001-01-01)
Author: Ruth Luban
List price: $15.00
New price: $1.75
Used price: $0.01
Collectible price: $15.00

Average review score:

Get It If You Are Displaced Person
Helpful Votes: 0 out of 1 total.
Review Date: 2002-01-23
I would strongly recommend this book to anyone who has been retrenched, made redundant, involuntarily exited from the workplace or simply disillusioned with his or her workplace. A step by step manual on how to transition or transform yourself and make a comeback. Full of tips and suggestions, if you are a career hunter, it would be useful to have this text handy. Its got some stories of individuals' experiences and therefore this should be helpful in enabling you to make a move, if you are hesitating.

Great book for governing unexpected change
Helpful Votes: 1 out of 1 total.
Review Date: 2001-07-10
I found this to be an excellent read - a real motivational book, especially for someone coming out of the .com craze. This book told of all the mood changes and feelings of anxiety that come from being downsized or from a company that has gone out of business. It also contained a good list of resources relating to where you were in your search for a new career.

Loved it. Recommend it to anyone on the edge.

Great Downsizing Resource
Helpful Votes: 2 out of 4 total.
Review Date: 2001-02-14
Are You a Corporate Refugee? is an excellelnt resource for people who are being downsized, EAP professionals, and Outplacement experts. This book proves to be a guide for preparing for an imminent layoff and describing steps to take after the layoff. The author, Ruth Luban, does an excellent job in not only presenting a very practical guide, but addressing the full range of emotions attached to such a major life changing event.

An excellent, content-rich resource
Helpful Votes: 3 out of 3 total.
Review Date: 2001-09-04
As a career counselor, I am always searching for resources that are both informative about the psycholological impact of change and pragmatic enough to provide concrete guidance for persons navigating a career transition. This is the book I most often suggest to clients who have been laid off or are otherwise in the middle of a job change under challenging circumstances. I highly recommend this book.

Lubin Hits the Mark
Helpful Votes: 4 out of 4 total.
Review Date: 2001-11-28
On the brink of layoff, I found this book at the library among the usual collection of books on resume' building, interviewing and job search. Reading the first chapters about downsizing I could see that this book was about my story, starting with the "On The Brink" experience of knowing something drastic is about to happen soon. Turns out the book is about the internal challenges and transitions involved in loosing a job, dealing with "what to do next" and how to make the journy to the next job a rewarding one.

Now I have my own copy from Amazon which I use most every day. It is very helpful.


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