Retailers Books
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Fractured Family Feud and fictional TwistReview Date: 2008-05-10
An engaging and colourful story of family and wealthReview Date: 2008-04-21
The story is divided between two main timeframes, through which Banks explores the complex web of characters - each one colourful and many of them eccentric - which make up the far-flung Wopuld family. The first of these timeframes takes place in the present, as Alban attempts to rally the family against the American takeover bid. The second takes the reader through various episodes from Alban's past, including his teenage tryst with Sophie. Both are woven together seamlessly and skillfully, in a way which does not disrupt the narrative.
Indeed on the whole Banks' style flows well and is easy to read. His command of detail in each scene is excellent and it is possible for the reader to feel fully immersed in every new setting - and there are many, from Alban's childhood home at Lydcombe, Somerset, to exotic Hong Kong, sweltering Singapore, and the hilly environs of Garbadale House. In addition, Banks is expert at capturing on page the raw emotion and humanity of his characters (the intensity of Alban's summer affair with Sophie stands out in particular) but is also able to do humour at the same time, something which is evident in the fast-paced and consistently good dialogue.
This is not to say that the book is without its faults. Firstly, the resolution feels somewhat rushed and in many ways too neat for the complicated network of familial relationships that Banks spends the book depicting. Also, though the majority of the book is narrated in the third person, there is also, confusingly, an occasional first-person narrator known as 'Tango', who appears in only three short sections and has apparently very little relevance to the story.
These small points aside, however, "The Steep Approach to Garbadale" is a very good and engaging book, and one that I can easily recommend.
MediocreReview Date: 2008-03-18
The only other book of Banks' that I have read is "Wasp Factory", and I thought it was pretty cutting edge, utterly unpredictable with bizarre and well fleshed out characters. Hoping to find some more of Banks' stuff that is cut from this mold.
I did enjoy a lot of the imagery, however, as I have traveled to many of the locales in the book. Banks does have a gift for descriptive imagery.
SatisfyingReview Date: 2008-02-24
This books reminded me of both "The Business", "Complicity", and "The Bridge". I think it was better than "The Business" - the setting is similarly set amongst some very wealthy people, but the scope of the events in the book is more in keeping to the scope of the setting.
Worth reading.
Banks does it againReview Date: 2008-02-06
I tremendously enjoyed this book, and would recommend it heartily for new and old Banks fans alike.

Building the FutureReview Date: 2004-06-25
The book raises a number of interlinked questions concerning the conflict between idealism and pragmatism, the conflict between the desire for change and the desire to preserve the past and the conflict between the generations. Building, of course, is frequently used, especially by the political Left, as a metaphor for effecting social or political change, in phrases such as "building the future" or "building a new society". Hugh sees himself as a builder in both the literal and the metaphorical senses of the word. His quarrel with Jamie's generation is that they are, both literally and metaphorically, demolishing what his generation built. In Hugh's eyes modern politicians, both Conservative and New Labour, are undoing the social reforms of the past.
There is no doubting the sincerity of Hugh's desire for social reform, rooted in his own impoverished Glaswegian childhood. Nevertheless, his plans to improve the world have proved less successful than he hoped. The buildings he constructed are unpopular with those who have to live in them and with the wider public who regard them as eyesores. At the end of his life, he finds himself under attack, accused of cutting corners and using cheap materials in his zeal to build as many housing units as quickly and as cheaply as possible. It always struck me that the attraction of the high-rise tower block to the planners, architects and housing officials of the third quarter of the twentieth century stemmed less from a sober calculation of its benefits and disadvantages than from an emotional commitment to "modernity" for its own sake. From their perspective, the main advantage of the tower-block was precisely that it was radically different from any form of housing that had preceded it. Today, it is the tower blocks themselves that look like outdated relics of a bygone age, far more than do conventional houses built during the same period. Nothing dates more quickly than yesterday's view of tomorrow.
As one might expect with a book dealing with the dying days of an old man, there is little in the way of dramatic action. Mr O'Hagan's main concern is with his characters'- especially Jamie's- thoughts and feelings. In some ways it struck me, despite its length of nearly three hundred pages, as being closer to a long short story than to a traditional novel. In places it can seem static, but overall there is, nevertheless, a sense of movement, as Jamie comes closer to reconciliation with his grandfather and a partial understanding of what the old man and his contemporaries were trying to achieve. There is also a sense that Jamie is moving closer to forgiving his own father, whom he meets again at Hugh's funeral.
The writing struck me as uneven. Mr O'Hagan has a good eye for the details of modern urban life, and conveys the beauty of the Scottish landscape in some of the finest passages in the book. On the other hand, some of the lengthy dialogues tended to drag, as did passages such as the description of Hugh's funeral. I was both fascinated and frustrated by the characters, especially the flawed idealist Hugh- frustrated in that I found myself wanting to know much more about his previous life than I was actually told. I wanted to know more about his childhood, his time as Glasgow's "Mr Housing" and his relationship with his own son Robert. I wanted to know why the son of an idealistic reformer should have become a cynical, drunken ne'er-do-well. (There is a hint, not fully developed, that Hugh was too preoccupied with political affairs to have much time for his family). If Mr O'Hagan is considering writing a sequel, there is certainly enough material here for a second novel.
Although this is not a great novel, it is both a readable and an interesting one, introducing an fascinating character and touching upon such major topics as religion (Hugh and his wife are devout Catholics), the decline of traditional Socialism, the clash between ideals and reality, the Scottish national identity, the relationship between the generations and the burden of inheritance.
GrimReview Date: 2001-02-03
Scotland is the locale and three generations are the subject. This story is well written; it is also brutal physically as well as emotionally. If you are offended if an institution you may cherish is portrayed in very poor light, even in a work of fiction, this book may not be for you.
The issues dealt with in this book are unfortunately not unusual, however the number of books written portraying domestic brutality, and conduct bordering on heinous, seem to abound. It is the exception that we read of a Family that is not the victim of many or all of what this book contains. I do not doubt these situations exist; I do question the need for bookshelves upon bookshelves documenting them.
As a comparison, for those who have read, "Angela's Ashes", you will possibly find that memoir lighter by several degrees than this novel. There is misery and suffering everywhere in the world; it is not exclusive to the Northern areas of Great Britain. However if one were to read much of the newer works about Ireland, and in this case Scotland, you would have to wonder if there is a happy, contented Family in either Country. There are of course many such Families, perhaps they just choose not to write, or publishers not to publish.
Many of the books I refer to and have commented upon have used humor however dark to break the misery of the lives of their characters, real or imagined. Mr. O'Hagan has written a very good book deserving of great praise, however be prepared for unbroken emotion that is uniformly negative, and conduct that at times is repugnant.
"Our Fathers" an Auspicious Beginning for O'HaganReview Date: 2001-07-26
O'Hagan hasn't written the greatest first novel ever written, in "Our Fathers." He has, however, written a sublimely adequate novel that should leave readers wondering what the author has in store. For a first novel, "Our Fathers," is, perhaps, technically unsurpassed. It's structure, language, and plot are all expertly presented and well recieved. O'Hagan's fault is in his commitment to his characters, all of whom seem superficially created. His is a great story, well told, with characters in whom we never really trust or believe.
Interestingly, the same could be said of early James Joyce, or even Ernest Hemingway. I would place O'Hagan's potential somewhere between the two of those giants; not quite as intelectually distancing as Joyce, not quite as forceful as Hemingway.
O'Hagan is, no doubt, a gifted writer. This book is fun to read, if only to imagine what it might precede in this genuinely talented writer's career.
Here's hoping he continues...
very brutal, emotionally draining, but infinitely rewardingReview Date: 2001-06-12
Spellbinding and magnificent: I laughed and criedReview Date: 2002-07-30

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This book PREDICTED Mickey Drexler's resignation!Review Date: 2002-05-22
Compelling social history of retailing in AmericaReview Date: 2002-05-15
She would be proud!Review Date: 2002-05-30
Terrific account of pop culture's influence in retailing.Review Date: 2002-05-20
THE ILL-FORMED MUSINGS OF A BIGOTReview Date: 2003-12-12
I did.
mr. nevaer essentially attributes gap's challenges
to gay people. I'm not kidding. with prose pearls such as "flaming queens" and "twinkies", he makes some of the most preposterous claims ever to be found in an allegedly serious business publication. not to mention using
some of the most offensive language and thinking to be found
in anything published since 1957.
the great majority of quotes from his anonymous sources ring incredibly false -- people don't talk like he writes -- and his theses are largely presented without support other than... um... that's what he thinks.
mr. nevaer is, of course, free to hold whatever prejudices
he likes. you, however, shouldn't pay to endorse them.
and you can find much more serious and balanced consideration
of the gap and its recent stumbles elsewhere.

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E-shock valueReview Date: 2002-11-17
DIE!
"E-shock" is clearly intended to arouse Joe Businessman's survival instincts. For a college geography student like me, it fails to get the adrenaline pumping. Fortunately, it is a quick read. De Kare-Silver writes about modern consumer time poverty -- one of the reasons you're reading this may very well be that you're too busy and pressured to bother making it to the bookstore -- and the book is thus written for the person on the go. Its never ending bullets, lists and overviews would tidily transfer to a PowerPoint presentation. In fact, I think I would rather have received the book in such a form.
Without going into gruesome detail, "E-shock" is concerned with the implications of the e-commerce revolution for the retailer, manufacturer and business in general. The Internet has spawned a New Economy and with it come all sorts of changes that you'd better consider. You need to change your operations. You need to rethink your strategies. But don't worry; consultants such as De Kare-Silver are out there to help you.
You need to realize that E-commerce investments can actually be earnings diluting. You should forget PE ratios when evaluating an e-business. You should consider internet flotations as part of the formula for delivering shareholder value.
You should also do away with commas.
"E-shock" finds this form of punctuation antiquated in the context of the new business-writing environment. When I read sentences such as, "Bursting onto the scene in 1994 it has caused a major rethink on how to sell products and services to consumers," I can't go any further without penciling in a comma between '1994' and 'it.'
But I'm just a stodgy old dinosaur lumbering along shackled to the Old Punctuation. If I had an ounce of self-preservation, I would adapt and invest in the New Punctuation, which I suspect goes something like this:
1) Because they take up time and space do not bother with commas and in order to remain competitive you may have to do away with semicolons hyphens and 10% of your periods.
2) Not only is "e-" an acceptable prefix to any word, concept or phrase, it is the New Prefix. It is the e-new e-way of e-doing e-things so e-get e-with e-the e-program e-.
3) A major issue will be punctuation distribution. In a virtual sentence, how do you deliver your periods, semicolons and exclamation points to the sentence's consumer? You may have to try novel approaches such as starting sentences with ampersands or centralizing all of your paragraph's periods next to one word with a high demand, such as "the."
4) Some forms of punctuation will be easier to adapt to the virtual environment than others. A big factor is familiarity. Consumers will be quite willing to see periods, commas and question marks in their virtual sentences, but more obscure things like tildes (~) will seem less trustworthy to online readers.
5) Accept the fact that cannibalisation will occur. For example, semicolons may be used in many instances in which a period would suffice instead. You may not use as many periods as you used to, but that's simply part of the New Punctuation.
I hope you invest in this book so that you'll be more prepared for these sort of changes. As de Kare-Silver says, "It's a bit like staking out the ground for the future and the market recognises to survive ... [one must] do that and to do it now. Like the gold rush, there is only going to be so much territory, so ... [one must] stake out [one's] share."
Of course, the gold rush only lasted a few years. This book is already in its second edition and I wouldn't be e-shocked if it needs updating again soon.
E-Shock: The New RulesReview Date: 2002-02-22
De Kare-Silver acknowledges that forecasting future market development can never be an exact science, but he argues that he has been enormously encouraged in his conclusions and convictions by a number of people. In the first part of the book, de Kare-Silver cites a bunch of reports from newspapers and magazines (e.g. Business Week, Reuter News Service, etc), interviews of CEOs (e.g. Bill Gates) and research or report (e.g. A.C. Nielsen research) to support his assertions. For example, he quotes Gate¡¦s words: ¡§The internet is a tidal wave. It will wash over nearly all industries drowning those who don¡¦t learn to swim in its wave¡¨ (p. 40). Moreover, Jagadish Sheth, professor of marketing in Goizueta business school, indicates that ¡§the combination of technology sophistication, equipment power and ease of use plus the supporting infrastructure will make electronic purchasing widespread in the U.S. by the year 2005¡¨ (P. 42). Those consolidated assertions give de Kare-Silver a stronger ground to say that it¡¦s time to go shopping on line.
Also, de Kare-Silver believes, ¡§survival of the fittest.¡¨ Timing, keen observation and real-time decisions decide if you will be a winner or a loser in the future e-shopping competition. So he also gives the readers some innovative companies (e.g. 1-800-FLOWER, First Direct, Levi Strauss) that pioneered changes in the electronic selling arena. They have a history of innovation and they are learning on e-commerce at every step. He strongly recommends that it is important to be at the forefront as the internet develops. That is to say, you lose one minute, and you may lose forever in the e-shopping era.
Then, he tries to analyze the far-reaching impacts of the e-commerce revolution and provides essential survival rules for retailers and manufacturers. Facing up to the skyrocketing growth in online shopping, he argues that some of old business administration models are no longer applicable, and as a result, winners in the future need to learn new rules early and learn to play by them. The soaring growth in e-shopping has generated a new set of survival rules for retailers and manufacturers. De Kare-Silver tries to pinpoint some rules and strategies for those who are interested in e-shopping to abide by. Some of these new rules include ¡§be ready to cannibalize,¡¨ ¡§be prepared to become a multi-channel operator,¡¨ ¡§get on interactive TV,¡¨ ¡§think in terms of convenience, convenience, convenience,¡¨ ¡§create a sense of community service¡¨ and the like, is a blueprint for the retailers doing business in the 21st century. Indeed, he tells retailers and manufacturers how to seize the competitive edge in time to help their business.
De Kare-Silver highly recommends retailers and manufactures take ES (electronic shopping) TEST into account when propelling e-shopping. The ES TEST, which provides simple step approaches (including product characteristics, familiarity and confidence, and consumer attributes) will help the retailers and manufactures to evaluate products and services best suited for online selling. As De Kare-Silver put it, ¡§the marketplace is dynamic, things are changing rapidly¡K, those who watch their marketplaces carefully and evaluate the trends rigorously can put themselves in the best possible position to respond electronically if and when demand
grow¡¨ (p. 117).
The book¡¦s most intriguing chapter is ¡§ the next wave in e-shopping.¡¨ De Kare-Silver reminds us of thinking about the next wave in e-shopping in the last part of the book. In addition to sophisticated consumer demand, rapidly improving technologies are the key forces driving the changes in shopping habits and the arrival of new wave in e-shopping.
With the development of digital TV, de Kare-Silver wonders if this new technology will be the winner of e-shopping in the future. Consequently, he interviews leading experts and commentators including Curtis Kopf ... Mike Nevin (from Dixons), Bruce Lynn (from Microsoft¡¦s Web TV), and James Ackerman & Julian Eccles (From BiB TV) to help answer the question. They dare not disagree that the wave of the future in e-shopping is digital TV because many large corporations are investing heavily in TV interactive shopping channel. Digital TV, undoubtedly, will become omnipresent quickly and play a significant role in e-shopping in the future.
By and large, the author prefers giving empirical cases to building theories, so it is easy to read even though your background is not related to business. The rules or strategies previously mentioned teach retailers and manufactures how to respond to changes and competition. This book targets retailers and manufactures: how to make profits and survive in the changing market. These are the important issues the author discusses, but I think the author can do more. I suggest that the author can mention the issue of business ethics. Are there any new strategies or rules that may invade consumer¡¦s privacy? Should retailers and manufactures adapt all the data of consumers they get on line for any purpose? These questions are needed to discuss more for developing a sound e-shopping environment. Business rules and strategies are necessary, however, business ethics cannot be neglected, either.
The author also mentions a bunch of examples from the UK, U.S., and some from Japan. However, people in different countries, of course, do not share the same attributes. Undoubtedly, you cannot assure if the rules and strategies workable in the western world will fit in the rest of the world. If the author can compare the differences of e-shopping experiences in different countries and create some alternative rules and strategies, I would be further likely to back him up.

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Do Not Expect Any Inspiration From Mr. Segel Review Date: 2007-05-23
Cuts Straight to the Chase: How to Sell More ProductReview Date: 2003-09-20


DisappointingReview Date: 2006-09-04
Are the authors and editors that worked on this project so uninspired by this field?
Will delight collections solid in fashion history and designReview Date: 2002-08-06

labyrinthReview Date: 2008-07-15
Terrible,TerribleReview Date: 2008-07-08
Nuff said.
Nice idea, almost nicely executed...Review Date: 2008-06-24
The basic premise of the book is the search for the Grail (yes, another one!). Of course all ideas are original, just that some are rather less original than others. Keeping snide remarks aside, the book does have its strong points, and one must give credit where it deserves.
Kate Mosse has dexterously managed to weave a yarn, stretching (quite thin at times, if you ask me!) over more than 800 years, involving some rather exotic themes and preparing a broth that at times looks like overkill. The story revolves around Alais who, towards the beginning of the 13th century gets involved in the safekeeping of the Grail, and Alice, who in the early part of the 21st century, stumbles (literally!) across the same.
While the plot might look convoluted to many if not most readers, it certainly does manage to hold attention for a majority of the book's 500+ pages. But there are times when the author's attention to detail just doesn't sell. Also, the fact that the story involves latent memory, and some really long-living characters doesn't help either.
All said and done, I would have loved this book if it had:
- been about 300-odd pages in length,
- avoided the 800-year time-span OR at least not drawn (unneccesary)parallels in the characters in the two eras
Be that as it may, the description of France of the 13th century is quite beautiful, and this is one aspect where the use of ten words instead of five (as the Mosse is sometimes prone to using) indeed does justice to the reading pleasure. Also, character development is good and coherent. The war scenes are also well-written and tempered.
The weakest link - the love story of Alice. I was taken off-guard when it happened.
Go ahead - judge for yourself. It's worth at least one read.
Couldn't get through this.Review Date: 2008-06-22
I couldn't finish itReview Date: 2008-06-16

Great Fantasy book; light on historical fictionReview Date: 2008-07-07
Not author's best bookReview Date: 2008-06-27
Incredibly bad ending for a great seriesReview Date: 2008-06-26
Bitterly disappointedReview Date: 2008-05-21
Well, seems that even Smith doesn't know. What WAS this drivel? What were the editors thinking? This is New Age salad, with holey plot and graphic sex without any reason for it... this was the first book I have ever -- EVER -- thrown in the trash without finishing it. (Before you think I'm a prude, it wasn't the sex that did me in, it was that Taita is unrecognizable to me as the old clever vainglorious mischief-maker I was missing.)
Don't bother.
The Quest..The Best !!Review Date: 2008-04-29
Keep it up Mr. Smith
Gary Cox

The Dark ClueReview Date: 2005-02-01
The Dark BlotReview Date: 2004-04-08
If you enjoy seeing characters you liked in previous books SLIMED, then by all means ... forge ahead.
A Good ReadReview Date: 2004-01-20
A Provacative ReadReview Date: 2003-12-08
DisappointingReview Date: 2002-11-19

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Fabulous Business Retail AdviseReview Date: 2007-01-10
Don't waste your timeReview Date: 2007-07-24
To suggest that your propensity (to use her word) to buy something will always increase with each additional feature is obviously wrong. Too many features kills a product.
To suggest that your propensity is affected by the square of your emotional response (to the retail store you are in or something else) is completely without evidence. At best, the idea that emotion has more impact than the other terms is argueable. To couch that idea in a mathematical "formula" suggests the author is a charlatan.
Furthermore, the book interrupts the flow of text with magazine style "sound bites", which gives the impression the author either believes that a) the reader is skimming and needs to be prompted to stop and read this section, or b) the author is in such love with her prose it needs to be repeated a second time in larger font.
Don't waste your time (let alone your money) with this book.
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The same goes for the characters in this story. We are rooting for them to go one way or another, for it all to resolve in a particular fashion when Banks pulls the rug from under both our and the central character's feet with revelations that twist the picture and alters the interpretation of the past and present.
I agree with another reviewer that Banks can interject political overtones into his modern characters that seem out of place or just a bit much, but it doesn't kill what is an interesting story with some great scenes and situations in it.
Overall a good read, but not one of my top ten books by IB, which continue to be mostly his "skiffies" (Sci-Fi).