Resources Books

I'm tired of the hoopla about diversity. So when my colleague at work loaned me this book and encouraged me to read it, I did so reluctantly. In hindsight, I have to say I like the way the author got me involved from the beginning. She asks the reader to assume the role of a CEO whose company is in trouble. She wants to take me on a "journey" to help me understand how diversity can help turn my company around. I found that just a little hokey. But by business imperative #10, I was surprised at how the "journey" concept really had worked. I liked the idea that I actually did turn my company around and that it was selected as one of Fortune's most admired companies. That was clever on the part of the author. The reader is provided with lots of statistics on population trends and emerging market trends. It was almost too much, but the author certainly makes her point that the world's complexion is changing. That did get my attention. Although the statistics may have gotten a little exhaustive, her summary highlights at the end of each chapter are a great idea. Crib notes for executives, or anyone else, who don't want to take the time to read the entire book. She makes the important facts easy to retrieve. I thought the best chapters had to do with creativity and the war for talent. There was really some good stuff in there.The author's style is very direct and matter-of-fact, a plus for this subject which often gets emotionalized or overly philosophical for my taste. So, overall, I would say that this was a good read about a subject that was not of real interest to me, at least until now. I would recommend it highly to managers and human resource professionals.

This is one of the better books I've read on diversity. As the author states, there has been a lot written about why diversity is the right thing to do - why it's the politically correct thing to do. But when diversity is positioned that way, it still feels like affirmative action. It's still a focus on numbers. It's still lip service by companies that are concerned about legal liabilities. What Henry does is take a much more pragmatic approach. She focuses on the positive, bottom line, results businesses can realize when they leverage diversity. This book really underscores how diversity can be a competitive advantage. The author delves into the changing demographics. Her statistics are great, showing us that the workforce of tomorrow is increasingly diverse. So is the customer base. I didn't realize that the purchasing power of minorities here in the U.S. has grown so substantially. Henry reminds us that they are increasingly selective as well in terms of which companies they'll choose to buy goods and services from. I really liked her examples of marketing gaffes made by companies who fail to take the diversity of their customers into account. As the author points out, these blunders are examples of opportunities lost and costs to the company that come right off the bottom line. I'm impressed by the research, facts and statistics that the author compiles. Her bibliography and recommended resources are quite impressive. This is a really compelling call to action for businesses trying to compete in the global economy. I now understand what the author means by diversity is a "global necessity" whose time has come. The author argues with good back-up data that diversity needs to be embraced by organizations and no longer merely tolerated.

This is one of the better books I've read on diversity. As the author states, there has been a lot written about why diversity is the right thing to do - why it's the politically correct thing to do. But when diversity is positioned that way, it still feels like affirmative action. It's still a focus on numbers. It's still lip service by companies that are concerned about legal liabilities. What Henry does is take a much more pragmatic approach. She focuses on the positive, bottom line, results businesses can realize when they leverage diversity. This book really underscores how diversity can be a competitive advantage. The author delves into the changing demographics. Her statistics are great, showing us that the workforce of tomorrow is increasingly diverse. So is the customer base. I didn't realize that the purchasing power of minorities here in the U.S. has grown so substantially. Henry reminds us that they are increasingly selective as well in terms of which companies they'll choose to buy goods and services from. I really liked her examples of marketing gaffes made by companies who fail to take the diversity of their customers into account. As the author points out, these blunders are examples of opportunities lost and costs to the company that come right off the bottom line. I'm impressed by the research, facts and statistics that the author compiles. Her bibliography and recommended resources are quite impressive. This is a really compelling call to action for businesses trying to compete in the global economy. I now understand what the author means by diversity is a "global necessity" whose time has come. The author argues with good back-up data that diversity needs to be embraced by organizations and no longer merely tolerated.

This book is a bargain for anybody who's involved in diversity in the workplace. Pamela Henry has written the BEST argument I've ever read on why organizations need to start treating diversity seriously and incorporating it as a business strategy. She does so by discussing ten business "imperatives," which range from demographics, globalization and the war for talent, to business competencies like recruitment, retention, creativity and productivity. The author has done a lot of research. She also incorporates vignettes about her diversity experiences in Corporate America, sharing stories that really give the reader great insight into the advantages and challenges that diversity in the workplace offers. But that's not the best part of the book. The best is the second part in which Henry includes strategies, tactics, tools and metrics to launch and sustain a diversity initiative. She includes her 9-S model she's developed to give organizations a framework from which to plan and launch a diversity initiative. She includes great metrics and tools to ensure organizational accountability. The diversity scorecard is comprehensive. She even includes a cultural audit that is one of the best I've seen. Her insights into what skills and competencies leaders must acquire in order to create an inclusive culture that values all differences is really on target. So are her strategies and tactics for recruiting a diverse pipeline. This book needs to be read and utilized by companies that are serious about making a commitment to diversity and an inclusive culture. It's the best bargain going at $...

This book has everything a person interested in the field of diversity would want and it's very comprehensive. First, it has probably the best business case for diversity I've ever read. I really liked the fact that the author stuck to the bottom line implications of diversity and didn't stray into the philosophical or moral issues surrounding diversity. She really tells companies how they can leverage diversity to increase their profits. Second, the author's style is very straightforward. She supplements her arguments with facts and current statistics, and not leaps of faith. If you look at the end notes, you will see just how much research has gone into writing this book, which really adds to its credibility. Her chapter on the war for talent was especially compelling. She tells us that the shortage of skilled, technical labor is increasing. Worse, the U.S. is producing far fewer engineers needed to narrow this gap than many Asian and European competitors. The data the author presents is both convincing and scary at the same time. The numerous examples of costly mistakes companies have made by not understanding the cultures of the customers they were trying to sell to is interesting reading. It serves as a call to action for companies doing business in the global economy. The author does a good job of outlining the cost benefits of hiring right the first time. Replacement and retraining costs come right off the bottom line. Since the emerging workforce is increasingly diverse, her insights on how to source and recruit diverse talent are valuable. I also liked the chapter on creativity and how diversity creates greater bandwidth in experiences and perspectives that makes for better problem-solving and innovation. The author likens diversity to the "DNA" of creativity. Having no diversity at the table, she warns, is missing an opportunity to arrive at the "most elegant" solution. The tools that she includes in the second part of the book are awesome. Like I said, this is a great resource book for anyone interested in starting or managing a diversity program.

i want to write Report on ` Enterprise - The Human Aspects `

McGregor's work is classic. This is required reading for executives.

Dr. Michael Beitler
Author of "Strategic Organizational Change"

When I was in business school (back in the Dark Ages), McGregor was considered the finest thinker about organizational behavior. He grasped that behavioral science offered great promise for making organizations more effective and more desirable places to be.

Everyone was excited about the potential of his assumptions about people in the workplace: Employees want to do a good job; they will make extra effort to learn and accomplish more; they have the potential to much more; and it makes great sense to get everyone involved as much as possible. At the time, it seemed like the first breath of fresh air in the stale world of corporate bureaucracies. Although I haven't thought much about McGregor in over 20 years, I realize that I was profoundly influenced by his thinking.

Reading this fine book gave me a valuable new perspective on McGregor -- that a central weakness of many companies and managers is that the comapny's leadership is not consciously aware of what it assumes about its employees. While almost every company espouses humanistic and empowerment ideas and ideals, many continue to operate in the same old command and control way. Most of the focus is on creating carrots and sticks to manipulate behavior.

Why don't people get it? McGregor had figured out that managers don't think much about their assumptions about employees. McGregor made the important point that everyone needs to determine what those assumptions are (Can people be trusted? If yes, use Theory Y. If no, use Theory X). What happens now is that many people hold Theory X beliefs that employees cannot be trusted and but try to use Theory Y methods (that they can), and the mixed messages keep everyone confused. 'I want you to take full charge of this project, but check with me before doing anything.' Sound familiar?

In particular, managers don't really understand Maslow's hierarchy of needs. As simple needs are fulfilled, psychic needs become more important such as working on something that will make a difference. Chapters 6 and 7 are especially good on how intrinsic personal motivation is created.

This book is excellent in that it contains a retrospective perspective on McGregor as well as some of McGregor's own key essays. I especially enjoyed Warren Bennis's essay on the weaknesses in McGregor's argument: How do managers get their needs served if they are always servant leaders (see Joe Jaworski's excellent book, Synchronicity to get an answer to that) and what is the role of the environment on the needs of the worker in the workplace? Clearly, the Internet is one example of a new force that irresitibly is creating Theory Y contexts for accomplishment, independent of what managers do.

The main weakness of this book is that it does not point out that the limit to Theory Y was that McGregory did not give enough detail to make it possible to know exactly what to do. See Bill Jenson's book, Simplicity, for the significance of this mistake by McGregor.

Whether you believe that employees cannot be trusted or that they are your first line of offense and defense empowered on their own, you will benefit from reading and thinking about the questions and topics in this book. It can be an important step forward toward helping you build an irresistible growth enterprise.

This book is a real gem. The 140 pages or so of outline on McGregor's ideas is invaluable. I've read Human Side Of Enterprise, but the way the authors explain theory Y brought a lot of light to my understanding of McGregor's ideas. McGregor's ideas reach much farther than I realized, and the authors are virtuosos at explaining the real profundity in the Human Side of Enterprise. I recommend this book highly, even to those well versed in this stuff. I also learned a lot by the modern examples (like Lincoln Electric and Herman Miller) of companies which follow theory Y. Douglas McGregor does not have all the answers. But even if McGregor is not the last word on management, all future thinkers will have to grapple with the ideas and the questions (so many!) that he put forth.

Douglas McGregor's seminal works, The Human Side of Enterprise and The Professional Manager, debunked Taylorism and described a revolutionary way to manage people. He was the first to apply the findings in behavioural science to the world of business. Based on what had been learned about human behaviour, McGregor explored the implications of managing people in a different manner than tradition dictated.

Authors Gary Heil, Deborah Stephens and Warren Bennis assert that the nature of work today makes McGregor's ideas more important and relevant than ever before. This book revisits in a contemporary manner the most important question facing management today: given what we know about human nature, how should work be managed so as to unleash the vast creative potential of human beings? It applies McGregor's thinking to today's business world, proving again that the human aspect of work is crucial to organisational effectiveness. It also suggests how you can change your thinking and implement his ideas in your own business and workplace.

The authors carefully outline how to put McGregor's thinking into practice in your own business so you can devise a better performance management system, form and supervise effective management teams, build cooperation instead of internal competition, cultivate an intrinsically motivating, values-driven workplace and create a cause worthy of employee commitment.

Just what I needed to organize my thoughts on starting a drama ministry at our church. It gave me the confidence to go forward.

Great book, full of great ideas to help you start or revive a dram ministry.

I'm my churchs first drama director and I needed a resource to help me get our drama ministry off the ground. This is it. It is very well written and covers everything concerning a drama ministry. It includes many different kinds of acting exercises and the cd shows different blocking techniques that can be used on the same sketch. There are a number of recommended resources at the end of the book. It is a very interesting read from cover to cover and several scripts are included to explain various details. You won't be sorry you bought this book.

This book is just excellent and the best book for a drama ministry in the church that I know! There are a lot of helpful tools. This is a book, that everyone involved in Christian drama should read. You won't be disappointed!

I have been in drama ministry for about 30 years now and I've bought dozens of books. The Christian books have always been lacking in help developing the craft of acting. The secular books can be filled with techniques that aren't very wholesome.
"Drama Ministry" by Steve Pederson is a great no nonsence, nuts and bolts drama guide without all the worldly trappings. Steve is my hero. I'd love to meet him someday.

I love the art of Bev Doolittle. This is just a great book to add to my collection.

When I first looked at this book, I rolled my eyes. The Earth is My Mother? But when I opened the book, and I began to read, something made me want to cry, and make a difference. I understand Sarah's love for nature, and the inspiring tale of her makes me want to stand up and save the world. The way all her snapshots oddly made one picture of a mother, HER mother, OUR Mother, it just made me so happy. This book looked so..well..stupid, and right now, I can hardly believe my previous thoughts about it. I practically hugged this book. The next day, when I almost littered, I stopped myself, because I remembered this book. A life changing tale about a girl who makes a difference...all for her dead mother, and though she didn't know it, for herself...to protect Magic Canyon.

Another "earth" book I love for the illustrations is:
Dear Children of the Earth.
I also love a novel about how hope can work miracles, that is an all-time FAVORITE of mine:
The Secret Garden

This is a beautifully written adventure story set in the Southwest which my son and daughter, ages 10 and 11, both loved. It made a terrific family 'read aloud' for all of us. Like most kids today, they are conservationists and lovers of nature and Native American lore. The author artfully sets forth an important environmental issue, destruction of habitat, in an adventure-story format. The 11 year old heroine, Sarah, is brave and delightful, wrestling not only with saving the earth but family difficulties my kids empathized with. The illustrations by Bev Doolittle -- 'camoflague' art the kids loved to piece together -- are gorgeous. We loved it! I'm ordering a few copies for friends -- it's a great summer read for kids.

THE EARTH IS MY MOTHER is the tale of a girl named "Star" -- a spunky 11-year and a true heroine. EMM has been beautifully illustrated by Bev Doolittle--known for her "camouflage" Native American and wildlife artwork. Since millions of dollars from the proceeds of Ms. Doolittle's works have gone to support the National Wildlife Federation, you can imagine the major theme of this book is the preservation of the wilderness. The storyline is based on Ms. Doolittle's concept but the text was actually written by Elise Maclay, author of two books of poetry, "Approaching Autumn" and "Green Winter." EMM is a feast for the ear and the eye.

I cannot praise this book enough as it reflects all my core beliefs--that girls can be strong, brave, and caring individuals, that traditional cultures have much to teach us, that we are all part of the great circle of life, and that we are made from stardust and the earth is our mother.

As a childhood fan of Laura Ingalls Wilder's stories, Thorton Burgess' "Old Mother West Wind" tales, and fan of American Indian traditions and lore as well as a lover of the great outdoors, I was pleased to discover a book I could hand to my granddaughters with these words, "You want to know what life is about? read this book."

If you and your children love nature and the outdoors, give yourself a treat and read this book together. I read this with my 10 year olds, and all three of us loved it. There is enough adventure to spark a child's imagination, and the tale provides opportunities for teaching one's children about important conservation issues. The artwork is wonderful, and we had the poster which is included with the book matted and framed. My girls love to look at the poster, and discuss again the details of the story that are depicted in this wonderful artwork by Bev Doolittle. This is a book that your children will remember and return to again and again.

Extremely useful set of forms and ideas for use in the restaurant industry. It is skewed towards full service restaurants; but still has lots of useful stuff to apply to QSR. Do not expect to find a treatise on training, though. The CD ROM helps to take advantage of the material because it has the full text on pdf format and several of the sections in MS-Word format.

Douglas Robert Brown's excellent reference tool is worth every penny and should be in every food service operator's reference library. I have recommended his book for my tea students for the last five years and am pleased to endorse the revised media. From the small tearoom owner to the chain restaurant, Mr. Brown's resource is a valuable tool. Carnelian Rose Tea - Tea Business School - Jennifer Petersen

There is not one page of information in this incredibly handsome book that is not useful. The book includes every possible form I can think of, and many many more I never thought about which would be incredibly useful to our business today! The companion CDROM of forms allowed us to use this book from day one. Highly recommended!!!

The Encyclopedia of Restaurant Training is a no-nonsense, thorough resource covering the necessary training for all positions in the food service industry, from professional chef to maitre d to bartender and much more. Written in clear, easy-to-understand terms and charts spelling out explicit training instructions, and illustrated with some diagrams (such as a picture of how to properly set a formal table), The Encyclopedia of Restaurant Training spares no effort to be as understandable as possible. No background knowledge in any trade is needed to grasp explicit instructions ranging from a step-by-step breakdown of the hostess job to the proper order of service for a luncheon handout to how one can go about creating a memorable presentation to food service employees, and much more. A CD-ROM accompanies this absolute must-have for anyone preparing for a career in food service, or charged with the responsibility of training food service recruits.

As a long-time user of The Restaurant Managers Handbook by Douglas R. Brown, I have found The Encyclopedia of Restaurant Forms and it's CD Rom to be the most complete and comprehensive selection of forms and ideas for every day and every situation that can or will arise in the food service business.

When I received this book recently as a gift I was completely overwhelmed. Overwhelmed by the considerateness of the donor. Overwhelmed by the high quality of the production. Overwhelmed by the large number of "big names" who had contributed. Overwhelmed by the quality and meaningfulness of the photographs. Overwhelmed by the quality of the message that it gets across. Overwhelmed by the ammunition it gives me in my own personal drive for safer, more reliable food. Overwhelmed by how helpful it will be to the waverers who have not yet plucked up the courage to break their links with the chemical establishment.

Let me start with the photos which are not only high quality but extremely helpful because side by side we are given a picture of crops grown under two systems which represent the two poles of producing our food. The text on the left page goes like this: "Industrial Eye: see what you are looking at: MELONS: More than half the melons sold in the U.S. are grown in California where industrial melon farms stretch for miles and miles ... Two of the most heavily used toxins in industrial melon production are ... Life is also difficult for the melon pickers ..." On the right page we have: "Agrarian Eye: See what you are looking at: MELONS: These melons are one crop among dozens at the Live Earth's 23-acre farm near Santa Cruz, CA. The melons are part of a diverse system of annual and perennial fruit and vegetable crops that rely on soil health to support the plant's natural ability to deter pests. But it's not done so easily - there are many challenges ... Coastal fog also poses potential fungal problems for melons, which Broz addresses by using fungal-resistant varieties of melons ... The melons are sold at local farmers' markets and through the farm's community supported agriculture (CSA) program, where families receive a weekly box of seasonal fruits and vegetables throughout the growing season."

Next the text. "Part One: Farming as if Nature Mattered: Breaking the Industrial Paradigm" is composed of seven articles such as "Global Monoculture: The Worldwide Destruction of Diversity". Then "Part Two: Corporate Lies: Busting the Myths of Industrial Agriculture" is composed of articles each addressing one of the seven myths such as "Myth Two: Industrial Food is Safe, Healthy and Nutritious". The book continues through to "Part Seven: Organic and Beyond: Revisioning Agriculture for the 21st Century" with nine more articles such as "The Ethics of Eating: Why Environmentalism Starts at the Breakfast Table."

In these 370 pages we have all the information we need to convince those sitting on the fence that we must reduce our dependence on industrial agriculture. When confronted with this volume it is difficult to imagine how all those involved in the industrial agricultural chain will be able to put up an effective argument. On the contrary, it should be convincing to the thinking service organization that this is where their future profits lie and they should climb on the band wagon helping rather than hindering. For the farmer who is wavering - and probably for good reasons as his livelihood is affected - he will find in this volume the encouragement he needs; others have forged the trail and he can follow in the knowledge that the forerunners have solved the major problems.

Bravo to all those concerned with the preparation of this volume. You have done mankind a great service. It is a long tunnel down which we are travelling, but I for one can now see the light in the distance. Because of your initiative the rest of us will travel our own path with more confidence and with greater speed. At last we can hope for some sanity in our food production. If we can get this volume into the hands of enough people - people who care - then we really can change the world. If Silent Spring was the book that woke the world to the evils of indiscriminate chemical use, then this volume will go down as the one that banged home the last nail in the coffin of industrial agriculture.

This book is beyond a book. It is like a movie on pages. The visuals are that powerful.
What is revealed in these pages is a secret that must be exposed. Andrew Kimbrell has done a wonderful job here. His work is pioneering a new awareness for the entire world.

After reading this book, your views about agriculture will be forever altered. Presented in a high quality, high impact format, the photography offers the reader the chance to see the stark contrast between the products generated by 'power farmers' and that of the 'small farmer' - the true agrarian. Upon opening the book for the very first time, you will be completely engaged; you will be unable to put the book down until you have rummaged through all of the pages. The images will be etched on your brain with a subtle permanence and the accompanying text is just as powerful.

The central message of this rather large book (put some legs on it and it could serve as a coffee table itself) is that industrial agriculture is unnatural, inhumane, dangerous; that big farms and big chemical multinationals are destroying the land and causing massive hardship for not only the ecology of the planet but for humans as well.

One of the arguments is that industrial agriculture actually leads to hunger and starvation for millions because it forces people off the land, land that is then used to produce foods or other products that are exported to the developed nations. The poor farmer cannot compete with the industrial farms and so has to go out of business. In the underdeveloped countries, land that once supported a variety of food plants that fed the local people has been turned into land that supports only a single crop destined for export, the profits going to middle men and the large land owners.

Clearly then, this is a polemic against industrial agriculture and in favor of a return to an agrarian life style. It is a tract against the use of pesticides and herbicides and in favor of organic farming. It is against monoculture farming and in favor of biodiversity and crop rotation. It is against genetic modified foods and Round Up ready seeds and in favor of the slightly blemished but flavorful produce from fields tended by hand and hoe. It is beautifully illustrated with breath-taking photos of farms, farmers, farm equipment and especially fields of verdant crops.

I am in substantial sympathy with the message of this book, but I do not appreciate facile or phony arguments in support of even the most agreeable message. I think unsubstantiated claims and superficial understandings do not help a worthy cause. Unfortunately there are a few of those in these pages.

On page 62, for example, the text suggests that "if biotech corporations really wanted to feed the hungry, they would...push for wealth redistribution, which would allow the poor to buy food." Obviously corporations don't work that way, and agrarian reform is not going to be helped by reviving delusive Marxist economics. On page 71 it is written, "...75 types of vegetables, or approximately 97 percent of the varieties available in 1900, [in the US] are now extinct." I am not sure what was left out here or misstated, but obviously more than about 2.34 vegetables (the 3% still extant) are still available. Worse yet is this from page 102: "In 1996...the fungal disease known as Karnal Bunt swept through the U.S. wheat belt, ruining over half of that year's crop and forcing the quarantine of more than 290,000 acres." However on page 100 it is reported that wheat fields take up "a total of 60-70 million acres" of land in the continental US. So how can a infestation that resulted in a quarantine of 290,000 acres (less than one-half of one percent of the total acreage devoted to wheat) ruin "over half of that year's crop"? Such slips tend to cast doubt on the credibility of the other figures in the book.

However, the central shortcoming of this otherwise laudable effort is the disinclination of the editor and the contributors to point to overpopulation as the root cause of hunger and starvation. Such a studied avoidance is disingenuous to say the least. The periodic starvations due to droughts that plague such places as Africa are due to too many people living on land that cannot reliably support them. In times of feast, the populations shoot up only to crash when the weather changes, as it must, as it has for millions of years. Furthermore to suggest (as the text on pages 50 and 51 does) that agriculture can keep pace with human population growth is mistaken. Fortunately, the essay, "The Impossible Race: Population Growth and the Fallacies of Agricultural Hope," by Hugh H. Iltis, which begins on page 35, presents a more realistic view.

Nonetheless, I applaud this effort by director Douglas Tompkins and those who contributed to the project. I was particularly taken with the photography and art design by Daniella Goff-Sklan who carefully avoids any "scare" photography. We are spared the sight of the bloated bellies of the starving poor. There are no photos of the horrendous conditions inside the poultry and meat packing industries. Clearly, the editors didn't want this book to be purely a propaganda piece. They wanted to get their message across without controversy; they wanted to be effective.

I am also in substantial sympathy with the agrarian movement itself. However whether it is possible or even desirable to return to an agrarian existence is in great doubt. Perhaps one might wax even more romantic and suggest a return to a hunting and gathering existence. Such nostalgic fantasies are just that, fantasies, like the notion of the noble savage or of an unspoiled garden of Eden. Humans have and will continue to alter the landscape. What I hope is that we find a balance between human needs and the needs of the planet's ecosystems before it is too late. Yes, a return to an agrarian culture (especially without the feudalism and warlord economies that existed concomitantly) would be a step away from the abyss that we are now approaching. But that isn't going to happen anytime soon. The surest way to save the planet from ourselves is to reduce our numbers. Until that message gets across, the planet will continue to be decimated by our insatiable desire to exploit and control. My vision of the future includes a large number of small farming communities with single family farms aplenty. But it also includes great tracts of forest and savannah, desert and tundra, unspoiled by human habitation. From my point of view the planet already contains too many humans. And that is why my vision and the agrarian vision so beloved by contributor Wendell Berry cannot yet become a reality.

Like other reviewers, I was unable to put this book down once I opened it. Although I understood in sort of a theoretical way that corporate agriculture was not a good thing, the pictures in this book connected all the dots for me. There is something about the photography that is simply transfixing - which seems odd given that the photos are of agriculture - but true nevertheless.

After reading this book I could not bring myself to buy any more non-organic produce, so be forewarned - this is not a "coffee table book" in any ordinary sense. It should come with a warning label.

"Comprehensive" starts the subtitle, and Comprehensive it is! Too many print-handicapped people are forced to stumble through the multi-layered service system, picking up clues almost by accident until they "strike gold" in the person of a skilled counselor or librarian. Here is a full set of Tools for Learning, along with a user's guide! Important for every visually impaired student and family, vital for every school or school system's Special Education department. No less useful for those with serious learning disorders like dyslexia, or with challenging physical disabilities that prevent the easy handling of printed material. Yes, addresses and phone numbers may change; new organizations may develop; but this is a book that will be USED and that will repay its purchase many times over.

A volunteer at VISION Community Services, A Division of the Massachusetts Association for the Blind, a lovely 85 year old who is legally blind and severely hearing impaired, mentioned that she was interested in the Guide (as the result of reading a review in our newsletter). I loaned her our library copy and here's what she had to say: "Spent several hours with the Field Guide. Every low vision person should have access to it. One bonus I reaped was a comprehensive description of major suppliers, what they supply and differences between them. Also, Leibs gave a useful assessment of assistive devices. This is bewildering to the newcomer to the field. In the end, I copied out several titles of Great Books to improve my mind. Several times I've tried Huckleberry Finn and quit in boredom. On the other hand, the Toni Morrison title caught my attention, I've been meaning to sample her. Don't expect to like it, but I might be surprised." She adds that it was also good to know the approximate cost of having a book reprinted in large print, and the major LP companies. Despite being legally blind, her vision is better than her hearing so she reads large print books. Her vision loss is due to glaucoma, so she retains some decent central vision.

This book is the "needle of a compass" for the blind and dyslexic. Kudos to Leibs for providing the best resource guide for the blind and dyslexic I've read! He's not only gathered countless resources and provided those in an easy to navigate format, but he's added his own personal struggles and discoveries that finally lead him to experience the sheer joy of reading. I've placed this book in a prominent location in my office and will refer to it often as it's truly the work of a research genius. Special attention should be paid to the Introduction as Leibs takes you on a poignant journey to his discovery of reading and shares his excitement as well as disappointment while uncovering the bliss of reading. Additionally, Leibs provides a "suggested reading" list with contact information on how and where to acquire these books. Truly, his passion for reading will no doubt inspire your own, whether you are a fully sighted reader or not. Kudos to Leibs! A gem of a book, and long overdue!

I picked up this book for the first time a few nights ago and was immediately hooked. As a legally blind consumer and as Director of Rehabilitation Services at an agency whose mission is to empower blind and visually impaired individuals, I was immediately moved by the significance of Mr. Leibs' work. I read late into the night, and my last thought before drifting off to sleep that night was that I wished that this book had been around 30 years ago -- it would most certainly have saved me and a lot of others who live with severe vision impairment or blindness a whole lot of struggle and grief!

This book is the only of its kind I've encountered. The information, both concisely and engagingly presented, opens a breathtaking vista of literature and learning to the lives of the visually impaired in providing guidance to independent access of the printed word!

This book is NOT another "how to live with a disability" book. It focuses on a very important aspect of life, the ABILITY to read, to INDEPENDENTLY access the written word. Leibs has put together an extensive listing of resources to empower the visually impaired reader. In addition, the personal experiences he shares in the book brought back a host of memories of my own educational odyssey. Like Leibs, I and many others with low vision have experienced much hit-and-miss in the process of learning what we needed to know to gain the access we desire and need to succeed. Leibs has put together all the pieces of a complex puzzle into a user-friendly guide that paves the way for others to learn the rudiments of what it takes to access our literary world!

In my opinion, this book should be put into the hands of every visually impaired child in this country. Leibs also targets librarians with this work, as their awareness of these resources may enhance their own knowledge and skills in providing support for visually impaired consumers. I would additionally recommend this book to seniors who constitute, by far, the largest population of visually impaired readers.

Many thanks to Mr. Leibs for a significant contribution to the education and quality of life of blind and visually impaired people!

This book should be in the hands of every sight-impaired student no later than age tweleve. Leibs has completely overhauled the orientation for reading among the blind from one of dependence on teachers and organizations to one of connecting INDEPENDENTLY to a really vast array of resources. This hardcover volume is quite easy to navigate - well designed and quite "user friendly".

We use this book on NOLS expeditions specifically because it treats conservation as a dilemma of competing moral values. It really helps our students, whether they are greenies or industrialists, to see all sides of an issue. And if we choose to carry a book like this at NOLS, it means we literally carry it in a backpack for the entire 30 day expedition, which speaks highly for the value of this book.

"I hope you read it [the book] for whatever understanding it provides. Then, when you get a chance, go and read the living things that it came from."
This, the last sentence in the book, powerfully wraps up an engrossing examination of both sides of the controversy on logging old-growth forests. Always on the side of the environmentalists, I came to understand and sympathize with the loggers who cut them down. Not an easy task for any writer to undertake. But Dietrich has done it, and done it well. No wonder he won a Pulitzer Prize. The writing is clear and sharp, and at times, poetic in imagery. Yes, I have been to the Olympic old-growth forests of which he speaks, and he is right when he says that the minute you enter them, there is magic. Even the loggers feel this. The stories of individuals, both on the side of timber and the side of trees, eloquently speak of passions and lifestyles, battles won and lost. Anita Goos is not someone I will soon forget. Dietrich tells of men and women who choose their battles, sometimes unwillingly, but who enter the fray with hearts and minds wholly in the cause.
It is well to follow this book with "The Hidden Forest" by Jon Luoma, written seven years later.

I read this book for my research paper on old growth forests. Originally I was going to just try to fly through it and take out the information that I needed for my paper, but as I read it I got really into it and almost forgot about my paper altogether! I think the best thing about this book is that it represents all sides of the issue. William Dietrich talks to cutters, truck drivers, biologists, environmentalists, foresters, and the community itself and tells all sides of the situation in his book. When I originally chose to do my paper on preservation of old growth forests, I was completely against cutting down of trees, and even though I am still not exactly for it, this book really helped me to be more open-minded and understand the different point of views...

I gained a deeper understanding of the conflicts surrounding forestry in the Pacific Northwest. The stories told in this book could never be explained or understood in a 30 second television news broadcast. And while much of the news is depressing, this book offers hope for a brighter future where science, conservation, forestry, and consumer interests can meet for the future use of our forest resources.

Natural resource management, like abortion, is one of those enormously complex political issues that too often gets reduced to dueling slogans and sound bites. William Dietrich does readers a great service by letting people from all sides of the issue (there are many more than two) speak at length, and by juxtaposing their views in ways that highlight similarities as well as differences. One of the book's running themes is that both loggers and environmentalists love the forests, but that each group has great difficulty seeing that quality in the other. Their mutual incomprehension is rooted in their utterly different ideas of why forests are important, and how humans ought to relate to them.

This deep philosophical difference is at least as old as the 20th century. John Muir, founder of the Sierra Club, and Gifford Pinchot, first chief of the US Forest Service, fought battles similar to the ones Dietrich describes back at the (last) turn of the century. Dietrich, a journalist writing about a present-day controversy, says very little about that history, and that choice makes the book less informative (and less helpful as a means to understanding the problem) than it might be.

Still, _The Final Forest_ is a valuable, well-balanced piece of journalism. It's a great resource for open-minded people on either side of the preservation vs. development debate, and a superb introduction for anyone coming to the issue for the first time.

This book takes the mystery out of cutting hair. As other reviews have noted, it is especially good for learning how to cut your children's hair. Doing so will save you a ton of money in the long run. There are many photos and plenty of simple instructions that make it easy for anyone to learn. Who knows - this may inspire you to become a stylist yourself!

The Four Most Common Haircuts That Anyone Can Master

I was given this book as a gift. It turns out that it was a very money saving tool. This book is very easy to follow. I especially was interested in the chapter on using hair clippers.

The pages of this book lay flat, which makes it much easier to follow the instructions while actually using the clippers. It repeats the important steps on each page, so that you are not constantly turning back pages. The print is large enough to see while it sits on the counter.

I started out using the larger guard as recommended , to get the feel of how much hair was being removed. This gave me the confidence to go to the next smaller size, etc. until I accomplished my finished cut. I now use the clippers with ease, and my family members are very satisfied.



Kathleen Scozzari

I used the instructions to cut my husband's hair and he loves it! The binding on the book is so helpful so you can refer to instructions while cutting.
I have several friends who are stay at home moms and also home school. This book gives great instructions on how to save a little extra money while spiffing the kids up!

This book is wonderful! It is easy to follow and has very good instruction. I found it really helpful because my son was very afraid of the "barber shop" and with this we are able to give him a great hair cut at home.

I bought this book a couple years ago because we have four boys and my husband had always cut their hair. They were getting old enough that they wanted it to look a little more professional, so it was either spend a bunch at a barber or learn how to do it differently.

This book was a huge help. My husband was able to learn new ways of cutting so that the boys were happy with the results, and they didn't look as if they'd gotten their hair done in the middle of the kitchen, which is an important thing for teens;-).

Viggiano's helpful step-by-step instructions and clear illustrations make the book very easy to use It's organized logically, and the tips included make it possible for virtually anyone to achieve good results.

I estimate that by doing all the haircuts for each of the boys for 18 years, we've saved almost $9000 (calculating one $10 haircut per boy per month for 18 years). And for the ones who are over 18, and still getting haircuts at home, the savings keep climbing.

Lisa's book will not only rescue a lot of people from bad haircuts, it will also help you save a lot of money. I highly recommend it!

In order to properly motivate employees, it's good to have a basic understanding of human psychology and how it operates in the business environment: linking these two disciplines is From Difficult to Disturbed: Understanding and Managing Dysfunctional Employees. Here are applied principles of psychology at their best, pairing real-world people-problems offices face with tips on how the manage issues. Psychological types are placed into categories for this purpose ("Emoters and Reactors", "Oddballs and Spoilers", "Preeners and Predators") with specific tips on handling each type. Any business library - and many a general lending collection - will find this an important acquisition.

Diane C. Donovan
California Bookwatch

The section concerning the personality types is most valueable and the accompanying case studies make it all the more real.

I have found over the years that it is not fellow employees but supervisors, managers, and administrators that were the source of most if not all workplace difficulties. Elevated to supervisory positions, most were not trained nor, frankly, did they have the temperment or skill to manage others. I didn't think this book would be helpful for me until I browsed it. It looks hard at "bosses" too with the same sharp lens. Dr. Miller writes with humor and verve. He is grounded in the science and the art.
A great read!

From Difficult to Disturbed: Understanding and Managing Dysfunctional Employees

The only book that explains the root causes of employee's problems.

As any difficulty, you cannot find an effective solution if you don't understand what is really happening. This lucid work will be your best friend and save you tons of heartache.

Dr. Miller has succeeded in writing a book that is relevant to every manager
and every business that employs people! It would be impossible not to find a description of your staff member in this book. Almost every described employee type will ring a bell to most managers.I have shown this book to a number of managers working in my university and each responded the same way-"..hey the dr. is describing my problem employee!.." It is also fun to read as the dr's writing style reflects both his knowledge and sense of humor.
The book is written in "plain english" and is successful in its attempt to communicate and educate managers about dealing with their problem employees. The analysis and advice is clear,concise and helpful.Dr. Miller's book should be required reading for all managers and we are in fact considering using the book, "From Difficult to Disturbed" as a key text in our managerial training programs here. Your company should too!