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Totally Changed My Way of ThinkingReview Date: 2008-08-10
Great Book on Idea ProgramsReview Date: 2007-08-28
Employees with ideas = wealthReview Date: 2006-04-13
Highly recommended reading for all business consultants, corporate executives and departmental managersReview Date: 2006-04-04
Interesting ideas Review Date: 2006-03-12

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Good insightsReview Date: 2008-03-28
This book uses the fictional journey of one person to explore a number of important leadership issues. It is an easy read with good truths for those entering new leadership roles.
Entertaining and InsightfulReview Date: 2008-03-03
Leadership Tips for EveryoneReview Date: 2008-01-21
Wish I'd read this book years ago!Review Date: 2007-12-28
Real world approach to leadershipReview Date: 2007-12-21

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Collectible price: $12.95

Vital Part Of My Move To LutheranismReview Date: 2006-11-21
Martin Luther RocksReview Date: 2007-05-21
Nice price for a great productReview Date: 2007-01-12
Everyone should read this book, and find out what Lutherans believe and why.
Excellent explanation of essential Christian doctrinesReview Date: 2006-08-10
Answered so many questions I hadReview Date: 2006-11-10

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A Must-Read for Every CIOReview Date: 2006-04-01
"Mark Lutchen's groundbreaking book continues to influence technology leaders with its vision for building mature IT organizations. As more CIOs and CEOs grapple with the challenge of applying effective management processes to their increasingly critical technology organizations, this engaging book offers very practical advice for doing it successfully. Drawing on his experience both as an actual CIO managing a large, global IT organizations and as a management consultant working with many large organizations, Lutchen delivers a clear, integrated vision for enlightened IT management."
Must Buy if Upgrading from IT Management to CIOReview Date: 2007-08-07
from IT Management to a CIO role and needed to
upgrade as well his agenda. Excellent source of inspiration
and perfect guide for a profession that is still
under transformation. Definitely a must have.
The book is focused (and written by) on world class CIO positions,
but I found it equally useful for smaller scale CIOs.
It's exactly there that it lacks some information
on the organization of smaller IT groups (<20 persons).
If you are a CIO then buy it. If you are an IT manager
you need something else.
Insightful!Review Date: 2004-06-02
A must read for IT professionals developing a career roadmapReview Date: 2004-03-27
Joe Santana,
Co-author Manage IT
Pragmatic and clear.Review Date: 2005-06-24

Historical ThrillerReview Date: 2008-05-04
More Bounce to the Ounce !Review Date: 2007-12-13
A Readable HistoryReview Date: 2003-08-20
Mr. Slack weaves the efforts of Goodyear and his rivals to make rubber a useful commodity into a compelling read. Goodyear's successful efforts - after years of amusing failures - are purloined along the way by a rogue's gallery of figures. The title would imply a greater role for Hancock than he appeears in the book, but Mr. Slack shows his scientific methodology and buusiness sense in contrast to Goodyear's lack thereof to great effect.
As we watch Goodyear trip and fall repeatedly on his way to stumbling onto the answer, Mr. Slack explains the science behind the experiments well. Adding to the book is Mr. Slack's ability to give the historical perspective. He relates well the times and the burgeoning industrial age, so that when the answer to production of rubber is found, its impact on the age is comprehended by the reader.
A terrific and well-written history. Strongly recommended.
Great BookReview Date: 2003-01-17
Quite possibly the best book I have read this year!!!Review Date: 2003-09-18
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Sheer Genius, and a Rollicking Good TimeReview Date: 2008-02-26
Pride of Chanur starts with an unforgettable image--a mostly naked fugitive human writing numbers on a spaceship deck in his own blood to prove his sentience to the startled alien who has just slashed him with her claws in self-defense. From there it rolls along into an intelligent, funny, and utterly satisfying adventure. Cherryh achieves an amazing feat in telling the story entirely through alien eyes, yet still giving us completely satisfying, believable, and likable protagonists. She vividly depicts four entirely distinct and fully realized oxy-breathing species, each complete with distinct patterns of thought, traditions, and psychology, plus several other more mysterious methane-breathing species, in all their complex and troublesome interactions, plus humans (well, mostly just one) thrown precipitously into the mix. The human is the alien in this story, and we hear his perspective only through the often garbled and always incomplete computer translator, an approach which is unusually realistic (unlike so much SF where translation always works perfectly, instantly) and always leaves you curious to know more. The reversal of perspective is so convincing and complete that you'll find yourself looking at your own species' psychology as the strange one.
Plus there's the fascinating reverse-sexism of the hani, the main alien culture, which essentially follows the structure of a sentient lion pride: men are considered too volatile and unstable for everyday business, thus are kept secluded except during dynastic battles; the sensible, pragmatic females take care of commerce, law, alliances, and space-faring. (In the sequels, these beliefs get confronted and deconstructed in interesting ways.) The quintessentially feline temperament and mannerisms of the hani--vain, swaggering, hot-tempered, affectionate, physical, fierce, loyal--are convincing and irresistible, especially if you're a cat person anyway! And be warned, the pidgin and idiom the characters use for inter-species communication will completely infect your brain.
Dive right into this satisfying yarn, and know that in the next three books a far, far wilder, bigger, and more complex story will unfold...nail-biting action intertwined flawlessly with deep psychological and cultural insight, tangled intrigue, agonizing moral dilemmas, and extraordinary character transformations. Enjoy the ride!
Gods rot the kif! (. . . and stop laying your ears back like that)Review Date: 2007-01-14
Fun, fast-paced--really cool.Review Date: 2002-05-06
This is another one of Cherryh's first-contact type novels, and I think it's the thing she does best, really. It involves a lone human somehow lost in alien space who manages to sneak abord a Hani merchant ship, and how his presence upsets the delicate balance of power there. It's serious without being too oppressive, and it is without question the best of the series. I've read the other three, and really you can take those or leave them--the book is complete enough in itself. (With the others, I kind of feel myself playing the Star Trek 5/Aliens 3 game--if I didn't like it, it didn't happen. Trek 5? Nope. Went from 4 straight to 6....)
I highly reccommend this book. It's typical Cherryh, in that you'll have to wait for your gratification until the very very end--but then, it's always worth it.
Deep Space Wild Cats & Lost Humans United by Fate.Review Date: 2005-06-06
Ms. Cherryh creates, once more, an astounding backdrop Cosmos full of intricacies, depicting the other end of the universe shown in "Cyteen".
Here she elaborates The Compact's Media where many alien races compete, trade and fight. There are oxygen breathers and methane breathers; big cat-like people and gray somber entities; aggressive races and peaceful ones; some species are deceitful and others are straight forward.
Just to make things more complex a Human show up demanding asylum from the Hani (Chanur's kind) and giving way to a feud between Hani & Kif (the bad guys of the story).
One astounding feature of the book is that the main character is Captain Pyanfar Chanur and her ethnocentric point of view is THE point of perception. All other races (including human) are strange and requires all her imagination to figure up what kind of entities they are. Are they friendly? Stable? Trustworthy? All these and many more questions she has to answer in order to survive.
The other bewildering aspect is that Hani kind is conducted by their females. Ladies are in charge of commerce, space travel, politics and any other significant activity (even war). Males are the Lords, pampered by females, sporting and hunting. Only one by Clan, he may be defied by other males (his own exiled sons are suitable) to singular combat and the winner takes all.
The novel has the typical Space Opera structure, enriched by new elements as character's depth and culture's coherence.
It is a very good sci-fi novel that will be enjoyed by fans & general public!
Reviewed by Max Yofre.
Excellent Stand-Alone Start to "The Chanur Saga"Review Date: 2003-09-11

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The Reading ZoneReview Date: 2008-08-08
The Reading Zone Review Date: 2008-07-21
Over all this book left me disappointed, because Nancie Atwell needs to see what it's like for people like me who are just as devoted, but left with little money to supply my students. How are we supposed to do all the great things she reccommends if we can't have the same resources that she is lucky enough to have?
A Must Read For All Teachers!!Review Date: 2008-06-16
Change you view of teaching readingReview Date: 2007-11-09
FantasticReview Date: 2007-07-30


Everything You Wanted to Know About Contact Centers and Were Afraid to AskReview Date: 2007-09-10
People complain with increasing frequency about poor customer service. With great dissatisfaction about call center jobs moving overseas, and service suffering, this book examines all those issues and each chapter gives a list of helpful steps to take to overcome all the obstacles to good customer service.
This is a must read if you need to know about these issues or are working in any part of this exploding industry and need to do your job better.
Realistic, honest, and proven!Review Date: 2006-05-19
My initial intention when purchasing this book was as a reference for my Call Center Management Certification classes, but I found myself turning to it on a regular basis for practical advice on the challenges I face on a day-to-day basis in my Contact Center Operations career.
Donna Fluss has written a book that should be in the Library of every Contact Center. She offers a fun, practical, and leading-edge approach to the dynamic task of capitalizing on the strength of your human resources, operational processes, and targeted technology to achieve uncompromised Customer Service, Customer Loyalty, and Operational Efficiencies.
I consistently refer to her guidance when faced with the inevitable challenge of improving efficiency and productivity, while increasing revenue generating opportunities.
I recommend that you purchase the Real-Time Contact Center if you work at any level of a Contact Center. It will shed bright-light and clarity on the purpose of the Contact Center in the organization as a whole.
Corinne Valcourt
Director, J. Jill Contact Center Operations
Real-time insight to Contact Center SolutionsReview Date: 2006-04-08
Debora Glennon, Enterprise Multimedia Applications Marketing
The most comprehensive book to transform your sales performanceReview Date: 2006-03-04
Hope that your competitors haven't read this book!Review Date: 2006-02-24
Read it before you competitors do!
Guy Jones
President, Island Data Corp.

Scranimals ReviewReview Date: 2008-08-29
This book takes you on a bizarre journey through an amazingly creative place with a clever play on words, and wonderful poetic content. My daughter spent hours looking at this book and had fun figuring out the animal combinations that created each character. I was particularly grateful for the pronunciation guide for the animals!
Learning about literature while having fun? You bet!Review Date: 2007-07-06
Jack Prelutsky evidently knows the secret of how to captivate children, especially when teamed up with illustrators like Peter Sis. Nearly every Prelutsky book that enters our home gets the same treatment: fascination, amusement, and above all, lots of reading and re-reading.
One might say that this is not Prelutsky's most ingenious work, since it's basically a single concept stretched out into a series of variations, not all of which are equally clever. But there's more to it than that. The illustrations are compelling and fun. And much of the poetry is more highly-crafted than one might expect, given the silly first impression the book makes.
A great example is the description of the "Bananaconda" (that word alone always makes ME laugh!) in which the author slathers syballant syllables in silly sequences. I took the opportunity to point out to our first-grader how a poet describes things differently than other kinds of writers.
I then read it aloud to demonstrate that point, sssimply by exsstending each of the esses on the page. At that point, most kids can make the connection between the sound of the words, and their understanding of "S" as the sound made by a snake -- something many of them learn in preschool, if not earlier.
And of course those words were written ABOUT a snake. For a kid to learn that words can have multiple layers of meaning, and to learn that concept at such an early age... well, that's really something. And Prelutsky is one of the best at delivering that kind of depth, even when combined with utter silliness.
In short, Scranimals is definitely a worthy addition to any child's collection, at nearly any age.
Crazy Animal FunReview Date: 2007-01-25
This book is my favorite picture book because all the animals were mixed up. The craziest animal was the PORCUPINEAPPLE because it was cute and the poem was funny.
ScranimalsReview Date: 2007-01-05
Crazy Animal FunReview Date: 2007-01-25
This book is my favorite picture book because all the animals were mixed up. The craziest animal was the PORCUPINEAPPLE because it was cute and the poem was funny.

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Hilarious book for online cat lovers!Review Date: 1999-01-09
A must for the computer-minded cat lover!Review Date: 1998-12-27
From the web sites to the tool bar (including such buttons as Back to Sleep, Open One Eye, and Find Toys), this book is definitely a cat's eye view of the Internet.
I give it 5 purrs and a good lick!
Hilarious! funny! cute! delightful!Review Date: 1998-12-26
Wickedly funny, cat lover or notReview Date: 1999-02-25
Very funny, even if you're not a cat-person!Review Date: 1999-02-08
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In "Ideas are Free," the authors synopsize idea programs at several high-performing companies worldwide. They also point out the pitfalls of trying to develop and manage rewards based on savings, instead recommending making idea generation and implementation a part of everyone's job. Finally, they help walk you through how to implement a program at your workplace (although I haven't been able to read that part yet, because my co-worker still has my book! -- He has ordered his own, so I hope to have it back soon.).
I highly recommend this book. It is non-technical and easy to read.