Resources Books


Books-Under-Review-->Arts-->Celebrities-->Z-->Zeta-Jones, Catherine-->Resources-->18
Related Subjects:
More Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250
Resources Books sorted by Average customer review: high to low .

Resources
Ideas Are Free: How the Idea Revolution Is Liberating People and Transforming Organizations
Published in Paperback by Berrett-Koehler Publishers (2006-01-09)
Authors: Alan G Robinson and Dean M Schroeder
List price: $16.95
New price: $7.97
Used price: $7.97

Average review score:

Totally Changed My Way of Thinking
Helpful Votes: 0 out of 0 total.
Review Date: 2008-08-10
This book was recommended to me by several people at a recent ESOP conference. Feeling that employee input was one of the best ways to build an ownership culture, I purchased the book. I was only 3/4 of the way through it when I found that we had another employee working on an ideas program, planning to give 10% of savings as employee bonuses. I quickly passed the book on to him. As it did with me, it totally changed his way of thinking; he scrapped his initial plan and will be proposing a completely different program that rewards all employees who submit ideas, without the reward being based on the savings.

In "Ideas are Free," the authors synopsize idea programs at several high-performing companies worldwide. They also point out the pitfalls of trying to develop and manage rewards based on savings, instead recommending making idea generation and implementation a part of everyone's job. Finally, they help walk you through how to implement a program at your workplace (although I haven't been able to read that part yet, because my co-worker still has my book! -- He has ordered his own, so I hope to have it back soon.).

I highly recommend this book. It is non-technical and easy to read.

Great Book on Idea Programs
Helpful Votes: 0 out of 0 total.
Review Date: 2007-08-28
Since my company has an idea program which I believe could be improved, I've read this book. It's short and to the point. It addresses the importance of small ideas for the improvement of the company and the engagement of its employees. It accompanies most of the points with real case stories which make the point even more compelling. Also very important is the chapter related to rewards and the counter-intuitive effects.

Employees with ideas = wealth
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-13
Alan G. Robinson and Dean M. Schroeder's IDEAS ARE FREE is for employers who would tap into the riches of employee ideas and insights. Employees are quite opt to recognize both problems and opportunitiestheir managers pass by - but most organizations don't encourage sharing such insights, much less reward them. IDEAS ARE FREE: HOW THE IDEA REVOLUTION IS LIBERATING PEOPLE AND TRANSFORMING ORGANIZATIONS shows how to tap this hidden wealth.

Highly recommended reading for all business consultants, corporate executives and departmental managers
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-04
Ideas Are Free: How The Idea Of Revolution Is Liberating People And Transforming Organizations by Alan G. Robinson (Isenberg School of Management at the University of Massachusetts) and Dean M. Schroeder (Associate Dean and Director of Graduate Programs in Management at the College of Business Administrations at Valparaiso University) is an innovative guide to saving money, effort, time and also provides an informative introduction to entirely new ways of doing business with front-line employees, making the most out of opportunities and maximizing the benefits of sound, effective management. Robinson and Schroeder aptly examine the intricacies of the business life and include an analysis of a more prosperous, ease-filled advancement for opportunities granted to all, and situational manipulation for a more competently finalized project. Ideas Are Free is very highly recommended reading for all business consultants, corporate executives and departmental managers.

Interesting ideas
Helpful Votes: 0 out of 0 total.
Review Date: 2006-03-12
The authors show how important it is to gather ideas and encourage people to think creatively. I wish they would have described more how they could gather these ideas more effectively.

Resources
The Journey of the Accidental Leader
Published in Paperback by HRD Press, Inc. (2007-10-01)
Author: Steve Gladis Ph.D.
List price: $17.95
New price: $11.66
Used price: $12.22

Average review score:

Good insights
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-28
This book contains good insight on leadership. With the retirement of the baby boom generation, there will be a significant shift in leadership in most organizations. This book addresses some of the issues that this dynamic will create.

This book uses the fictional journey of one person to explore a number of important leadership issues. It is an easy read with good truths for those entering new leadership roles.

Entertaining and Insightful
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-03
I have found that how-to books on leadership too often are predictable, cliched, or simply poorly written. Few are memorable. So it was genuinely refreshing to discover that "The Journey of the Accidental Leader" avoided those traps. At each stage of the fictional protagonist's journey, the leadership lessons highlighted go well beyond conventional wisdom and especially come alive in the context of the story. Best of all, the fictional parable itself is a work of well-written fiction: I cared about Sam, the protagonist, and consequently the lessons illustrated by Sam's plight had real sticking power.

Leadership Tips for Everyone
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-21
The Journey of the Accidental Leader provides excellent pointers and insight for the new person on the job to the head of an organization or company. Its fable format makes it a quick and enjoyable read. Having supervised for several years, the book made me appreciate what I have done well as a leader and made me think hard about what I could do better. It also gave me some ideas that I have already put to use at work. This book will not be buried in my bookshelf collecting dust. I have already shared it with some of my colleages and pulled it out the other day to use one of the lessons. Enjoy and learn!

Wish I'd read this book years ago!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-28
This is exactly the kind of book I wish I had read years ago, when I found myself accidentally in a leadership position. In Dr. Gladis's business parable, leadership lessons come alive through the journey of Sammy, an Accidental Leader. The Ten Leadership Lessons Learned are reinforced through Sammy's experiences as a new CEO, and are clearly summarized at the end of each chapter, for effective retention. Recommended for both accidental and intentional leaders.

Real world approach to leadership
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-21
Steve translates leadership into action steps you can implement immediately after reading the book. Extremely well written. Terrific book for a new leader or someone who wants to become a more effective leader. Well done!

Resources
Luther's Small Catechism With Explanation
Published in Hardcover by Concordia Publishing House (1991-04)
Author: Martin Luther
List price: $7.99
New price: $2.75
Used price: $0.01
Collectible price: $12.95

Average review score:

Vital Part Of My Move To Lutheranism
Helpful Votes: 10 out of 10 total.
Review Date: 2006-11-21
This small catechism, though not a deal clencher on its own, certainly played a vital role in my move from the contemporary American evangelical movement to the Lutheran Church-Missouri Synod. If you're looking for solid teaching on the Ten Commandments, the Lord's Prayer, The Apostles Creed, the Lord's Supper, baptism, and Confession and Absolution, then the writing in this book will aid you along very nicely. For those who desire a deeper look at the Lutheran Confessions I would recommend purchasing a copy of the Book of Concord, which has a copy of the Small and Large Catechisms. That said, I highly recommend this version of the small catechism as it's nice to have as a resource when questions come up.

Martin Luther Rocks
Helpful Votes: 4 out of 4 total.
Review Date: 2007-05-21
As a former Thelemic briother and now baptized Lutheran, I have to say that Christianity is a lot more gothic and the all around best religion in the world today. This book is for the baptized or church going Lutheran. What's really great in real terms is that this book is used by Lutheran ministers for adult confirmation, which I am currently attending. Anything you give your church is considered a donation. They ask for none of your income whatsoever. Behold the glory of the crucifix.

Nice price for a great product
Helpful Votes: 5 out of 5 total.
Review Date: 2007-01-12
Beautiful new cover and color. Inside the new page color(cream or tan) makes the print just jump off the page. Very easy to read.
Everyone should read this book, and find out what Lutherans believe and why.

Excellent explanation of essential Christian doctrines
Helpful Votes: 5 out of 5 total.
Review Date: 2006-08-10
This is an excellent version of Luther's Small Catechism with Explanation, with very good supplemental materials added. This book would be a great resource for Protestants of all denominations, and is required reading for all Lutherans. Essential aspects of Christian doctrine are concisely reviewed with the scriptural basis provided for these beliefs. This book is highly recommended to everyone seeking insights into the foundations of Christian doctrine.

Answered so many questions I had
Helpful Votes: 8 out of 8 total.
Review Date: 2006-11-10
I have been a Christian for quite a few years. And I went through two years of confirmation classes as a teen. But over the last few years as I spent more time in God's Word, I found I had a lot of questions. I asked my pastor, but never got satisfactory answers. I recently joined a Lutheran (LCMS) church and read this book and the Book of Concord. I found both to be very helpful, but in particular, I enjoyed how the Small Catechism answered so many of the questions I had previously been unable to answer. All of the points are backed up with quotations from scripture (NIV translation) which I also liked. All in all, I highly recommend this book. I think it is appropriate for all Christians, not just Lutherans.

Resources
Managing IT as a Business: A Survival Guide for CEOs
Published in Hardcover by Wiley (2003-10-13)
Author: Mark Lutchen
List price: $37.95
New price: $11.15
Used price: $11.06

Average review score:

A Must-Read for Every CIO
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-01
Excerpt from review on bsmDigest.com:
"Mark Lutchen's groundbreaking book continues to influence technology leaders with its vision for building mature IT organizations. As more CIOs and CEOs grapple with the challenge of applying effective management processes to their increasingly critical technology organizations, this engaging book offers very practical advice for doing it successfully. Drawing on his experience both as an actual CIO managing a large, global IT organizations and as a management consultant working with many large organizations, Lutchen delivers a clear, integrated vision for enlightened IT management."

Must Buy if Upgrading from IT Management to CIO
Helpful Votes: 1 out of 1 total.
Review Date: 2007-08-07
Great help for someone that has just upgraded
from IT Management to a CIO role and needed to
upgrade as well his agenda. Excellent source of inspiration
and perfect guide for a profession that is still
under transformation. Definitely a must have.

The book is focused (and written by) on world class CIO positions,
but I found it equally useful for smaller scale CIOs.
It's exactly there that it lacks some information
on the organization of smaller IT groups (<20 persons).

If you are a CIO then buy it. If you are an IT manager
you need something else.

Insightful!
Helpful Votes: 12 out of 12 total.
Review Date: 2004-06-02
In the fall of 2003, the Harvard Business Review published an article advancing the proposition that "IT doesn't matter." The article's author suggested that because IT was now a commodity, and everyone had it, it no longer conveyed any distinctive competitive advantage and therefore, strategically, did not matter. In fact, at many companies, IT doesn't matter as much as it should - not because it is a commodity that other companies also use, but because most companies don't get every potential benefit from their IT. To advance your business agenda effectively, make IT a real part of the business. Author Mark D. Lutchen shows managers, particularly CEOs and CIOs, why IT is not fully a part of business at the moment, and what it will take to turn IT into a competitive, strategic asset. We recommend this useful, well-written, clearly organized book to anyone whose job involves decisions on IT budgets, organization, investments or strategy.

A must read for IT professionals developing a career roadmap
Helpful Votes: 5 out of 5 total.
Review Date: 2004-03-27
This is a fabulous book for experienced or aspiring IT managers whose goal is to prepare for ascension through the ranks, especially to the CIO level. In simple yet rich language, Mark presents a clear picture of the future of the IT organization and the competencies needed in the CIO and senior team heading up this professional services operation. The examples and case studies are rich with insights. In short, this book is pragmatic and weighty, yet also highly readable and I dare say outright enjoyable. I highly recommend it as a must read for anyone who wants to develop an effective IT career roadmap. Thank you Mark Lutchen.

Joe Santana,
Co-author Manage IT

Pragmatic and clear.
Helpful Votes: 6 out of 7 total.
Review Date: 2005-06-24
I have only one simple statement - where were you Mark when I started my IT career 17 years ago? Today I would have been a CIO! I highly recommend this book for those starting out their careers in IT as it gives a big picture look to the field. Own it and refer to the clear and relevant graphics in the book.

Resources
Noble Obsession: The Race to Unlock the Greatest Industrial Secret of the 19th Century (Unabridged)
Published in Audio Download by audible.com ()
Author: Charles Slack
List price: $34.95
New price: $18.35

Average review score:

Historical Thriller
Helpful Votes: 0 out of 0 total.
Review Date: 2008-05-04
I found this book fascinating, easy to read, and fun. The reader will not only learn about Goodyear and about the rubber industry, but will also meet interesting historical characters, learn about how they reacted under difficult circumstances (some honorably, some not so honorably), and will also learn interesting facts about life in antebellum America. I highly recommend this book!

More Bounce to the Ounce !
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-13
Rubber...something we take for granted in todays world really has an interesting history. The race to make this into a functional material is traced in this book. I must say that I learned so many things about Charles Goodyear and his quest to bring rubber into our lives as a product that has so many applications. His early struggles with financial loss as a result of his quest underlines his obsession that would land him in the poor house on different occasions. This book is a great source of learning not only of him but the other players at the time who could see the potential of this product. Its a great history lesson for anyone interested in how rubber came to be a part of all our lives.

A Readable History
Helpful Votes: 2 out of 2 total.
Review Date: 2003-08-20
Some pieces of history just do not seem to be the stuff of entertaining books - such as the history of rubber. Mr. Slack turns this bit of history into a thoroughly entertaining and informative book. Of course, he had the whacky Charles Goodyear to help along the way. To say Goodyear was obsessive would be to understate the case.

Mr. Slack weaves the efforts of Goodyear and his rivals to make rubber a useful commodity into a compelling read. Goodyear's successful efforts - after years of amusing failures - are purloined along the way by a rogue's gallery of figures. The title would imply a greater role for Hancock than he appeears in the book, but Mr. Slack shows his scientific methodology and buusiness sense in contrast to Goodyear's lack thereof to great effect.

As we watch Goodyear trip and fall repeatedly on his way to stumbling onto the answer, Mr. Slack explains the science behind the experiments well. Adding to the book is Mr. Slack's ability to give the historical perspective. He relates well the times and the burgeoning industrial age, so that when the answer to production of rubber is found, its impact on the age is comprehended by the reader.

A terrific and well-written history. Strongly recommended.

Great Book
Helpful Votes: 2 out of 2 total.
Review Date: 2003-01-17
I do not often write a review of something I have read, even when it is either good or bad, but when a volume as exceptional and enjoyable to read as this one comes along, it deserves praise. I particularly enjoyed the way Mr. Slack put the era in context and he was not hesitant to go off and explore and explain the background behind the players. He gives little stories that truly flesh out those individuals or companies whom touched Goodyear's life. My only complaint is that the book was so short! This is one that could have been expanded and I dare say it would not have been dull in the least! I also wish Mr. Slack would write more! Great work!

Quite possibly the best book I have read this year!!!
Helpful Votes: 3 out of 3 total.
Review Date: 2003-09-18
You would never know it by today's amazon.com sales rank where currently it is ranked 1,102,030!!!! Like most of the others who have reviewed this book, I found it to be superb. Charles Slack takes us back to nineteenth century America and one mans obsession with an idea. Many folks bought into his idea for a time and some of them lost a lot of money in the process. Most people considered him a fool. But Charles Goodyear devoted most of his working life to perfecting the art of vulcanization. His efforts resulted in a product with literally thousands of commercial uses. It is a truly remarkable story told in a most engaging manner. Never mind the best sellers.....give this one a try. I guarantee you that you won't be disappointed.

Resources
Pride of Chanur
Published in Library Binding by Sagebrush Education Resources (1981)
Author: C. J. Cherryh
List price: $13.55
New price: $13.55
Used price: $2.95

Average review score:

Sheer Genius, and a Rollicking Good Time
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-26
Gods be feathered, how I love this book. The four-book Chanur series is one of the greatest SF epics of all time. (The fifth, Chanur's Legacy, is a fun afterthought but not as deep as the original chunk.) This first volume is a satisfying stand-alone read, but trust me, you'll want to read the rest. I always warn people not to start this series unless you have a large chunk of time set aside--even though I've reread it countless times, once I get started I still find its momentum impossible to put down.

Pride of Chanur starts with an unforgettable image--a mostly naked fugitive human writing numbers on a spaceship deck in his own blood to prove his sentience to the startled alien who has just slashed him with her claws in self-defense. From there it rolls along into an intelligent, funny, and utterly satisfying adventure. Cherryh achieves an amazing feat in telling the story entirely through alien eyes, yet still giving us completely satisfying, believable, and likable protagonists. She vividly depicts four entirely distinct and fully realized oxy-breathing species, each complete with distinct patterns of thought, traditions, and psychology, plus several other more mysterious methane-breathing species, in all their complex and troublesome interactions, plus humans (well, mostly just one) thrown precipitously into the mix. The human is the alien in this story, and we hear his perspective only through the often garbled and always incomplete computer translator, an approach which is unusually realistic (unlike so much SF where translation always works perfectly, instantly) and always leaves you curious to know more. The reversal of perspective is so convincing and complete that you'll find yourself looking at your own species' psychology as the strange one.

Plus there's the fascinating reverse-sexism of the hani, the main alien culture, which essentially follows the structure of a sentient lion pride: men are considered too volatile and unstable for everyday business, thus are kept secluded except during dynastic battles; the sensible, pragmatic females take care of commerce, law, alliances, and space-faring. (In the sequels, these beliefs get confronted and deconstructed in interesting ways.) The quintessentially feline temperament and mannerisms of the hani--vain, swaggering, hot-tempered, affectionate, physical, fierce, loyal--are convincing and irresistible, especially if you're a cat person anyway! And be warned, the pidgin and idiom the characters use for inter-species communication will completely infect your brain.

Dive right into this satisfying yarn, and know that in the next three books a far, far wilder, bigger, and more complex story will unfold...nail-biting action intertwined flawlessly with deep psychological and cultural insight, tangled intrigue, agonizing moral dilemmas, and extraordinary character transformations. Enjoy the ride!

Gods rot the kif! (. . . and stop laying your ears back like that)
Helpful Votes: 0 out of 0 total.
Review Date: 2007-01-14
Not many writers can do aliens as well as Cherryh -- bilateral, oxygen-breathing, most of them, but with minds and emotions and evolved biologies that are very, very different indeed from human. Pyanfar Chanur is the successful, wealthy captain of a Hani trading ship, a powerful figure in the powerful Chanur family, leading a crew composed all of family members, like all Hani ships. And then she's suddenly saddled with Tully, a refugee human escaped from the Kif, an opportunistically piratical race that evolved by blood feud. Humans are newly arrived on the edge of the space occupied by the member races of the Compact and trading rights with them will be worth a lot, but Pyanfar will have to risk everything. And the profoundly untrustworthy Kif aren't going to make things easier. Cherryh does a terrific job of gradually introducing the reader to the intricacies of the vaguely lion-like Hani society, in which females do the work and tend to the psychologically unstable, world-bound males, who are lords of the estates -- until they're challenged by younger males and finally lose. You'll come to know Pyanfar and her crew as individuals, too. The plot gallops, the characterizations are intriguing, and the dialogue is snappy. Yet the book is much denser than it appears. What more could you want -- except the three following volumes in this saga?

Fun, fast-paced--really cool.
Helpful Votes: 1 out of 1 total.
Review Date: 2002-05-06
Yeah, this book was pretty cool. It's not quite as dense or sprawling as I've come to expect Cherryh books to be (not that that's a bad thing!), but that doesn't detract from it one bit. And this book moves, moves, moves. It's probably one of the most engrossing books I've ever read.

This is another one of Cherryh's first-contact type novels, and I think it's the thing she does best, really. It involves a lone human somehow lost in alien space who manages to sneak abord a Hani merchant ship, and how his presence upsets the delicate balance of power there. It's serious without being too oppressive, and it is without question the best of the series. I've read the other three, and really you can take those or leave them--the book is complete enough in itself. (With the others, I kind of feel myself playing the Star Trek 5/Aliens 3 game--if I didn't like it, it didn't happen. Trek 5? Nope. Went from 4 straight to 6....)

I highly reccommend this book. It's typical Cherryh, in that you'll have to wait for your gratification until the very very end--but then, it's always worth it.

Deep Space Wild Cats & Lost Humans United by Fate.
Helpful Votes: 2 out of 2 total.
Review Date: 2005-06-06
After reading and enjoying Ms. Cherryh's "Cyteen" I started searching for more of her novels and decided to begin reading Chanur's Saga. "The Pride of Chanur" is its first volume.

Ms. Cherryh creates, once more, an astounding backdrop Cosmos full of intricacies, depicting the other end of the universe shown in "Cyteen".
Here she elaborates The Compact's Media where many alien races compete, trade and fight. There are oxygen breathers and methane breathers; big cat-like people and gray somber entities; aggressive races and peaceful ones; some species are deceitful and others are straight forward.
Just to make things more complex a Human show up demanding asylum from the Hani (Chanur's kind) and giving way to a feud between Hani & Kif (the bad guys of the story).

One astounding feature of the book is that the main character is Captain Pyanfar Chanur and her ethnocentric point of view is THE point of perception. All other races (including human) are strange and requires all her imagination to figure up what kind of entities they are. Are they friendly? Stable? Trustworthy? All these and many more questions she has to answer in order to survive.

The other bewildering aspect is that Hani kind is conducted by their females. Ladies are in charge of commerce, space travel, politics and any other significant activity (even war). Males are the Lords, pampered by females, sporting and hunting. Only one by Clan, he may be defied by other males (his own exiled sons are suitable) to singular combat and the winner takes all.

The novel has the typical Space Opera structure, enriched by new elements as character's depth and culture's coherence.
It is a very good sci-fi novel that will be enjoyed by fans & general public!
Reviewed by Max Yofre.

Excellent Stand-Alone Start to "The Chanur Saga"
Helpful Votes: 2 out of 2 total.
Review Date: 2003-09-11
I'm currently re-reading this in it's incarnation as the first part of "The Chanur Saga" "Omnibus edition." I wanted to put a separate review here since I intend to rate that "omnibus" low simply because it's not complete. "The Pride of Chanur" is an excellent book. Written in the standard Cherryh "from the gut" manner, it grabs on to your emotions and yanks them hither and yon from the first couple of pages all the way to the end. It's one of those books where you try to read faster and faster so that you can find out what's going to happen (even after having read it several times before). The best part of the book is the fact that it's stand-alone: it finishes what it starts. The remainder of the series requires this book. But, this book doesn't require the remainder of the series (though you'll definitely want to read that). Excellent book.

Resources
The Reading Zone: How to Help Kids Become Skilled, Passionate, Habitual, Critical Readers
Published in Paperback by Scholastic Teaching Resources (Teaching (2007-01-01)
Author: Nancie Atwell
List price: $16.99
New price: $10.11
Used price: $10.09

Average review score:

The Reading Zone
Helpful Votes: 0 out of 0 total.
Review Date: 2008-08-08
Finally, an author who validates my own tried and true method for developing strong readers. Reading an interesting book can teach our students more about reading that we ever will. It's time we again dedicated a part of our reading time for reading, not just reading instruction, but we need to help them by offering the best books to select from. "Build it and they will come." A class library full of rich literature that interests middle school students is a huge challenge, and Ms. Atwell provides tons of titles to get you started. She also offers plenty of ideas for record keeping, and student conferences. The book is very inspiring and full of good ideas and advice.You rock Nanci Atwell!

The Reading Zone
Helpful Votes: 0 out of 0 total.
Review Date: 2008-07-21
As a teacher of students who are struggling readers at the high school level, I was somewhat disappointed by Nancie Atwell's latest book. Her approach assumes many things that simply not always possible in the public school class room, especially at the high school level. I applaud her devotion to providing students with time and space to read, but she doesn't understand the time and MONEY constraints that most of us have. For example, I have to spend my own money to provide my students with a classroom library and my department can only afford to provide us with $25 per teacher for classroom supplies like chalk and staples. The $250 that the IRS allows for is usually what I spend just to have art supplies, extra pens and pencils available for my students. I have to reach deep into my own pocket to purchase books.

Over all this book left me disappointed, because Nancie Atwell needs to see what it's like for people like me who are just as devoted, but left with little money to supply my students. How are we supposed to do all the great things she reccommends if we can't have the same resources that she is lucky enough to have?

A Must Read For All Teachers!!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-06-16
This is an excellent book that shows how students can become great readers when they are given the chance to have independent reading time and be in control of their reading choices. This is a must read for all teachers!

Change you view of teaching reading
Helpful Votes: 1 out of 1 total.
Review Date: 2007-11-09
How does a kid learn to read...by reading. Get your students into the Reading Zone. I was sucked into the guided reading, small groups, centers, rotations, strategies method of teaching too. However, my students just were not progressing or developing that "love of reading" that I wanted for them. Within a month of reading this book and changing my approach, almost all my students have jumped into the ZONE. This book will change how you teach. It's the next step in your evolution as a reading teacher. Happy reading!

Fantastic
Helpful Votes: 2 out of 4 total.
Review Date: 2007-07-30
Another great work by Nancie Atwell. So inspiring and logical. Filled with practical suggestions. I wish my teachers had read this when I was in school. Will challenge all teachers of reading and literature.

Resources
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation
Published in Kindle Edition by AMACOM (2005-08-26)
Author: Donna Fluss
List price: $27.95
New price: $20.12

Average review score:

Everything You Wanted to Know About Contact Centers and Were Afraid to Ask
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-10
When someone sent me a copy of this book a year ago, I thought it was going to be light reading for a technologist's coffee table. Then I started to read it. This book truly runs the gamut of all the issues that customer service contact centers face today. The book provides a great introduction to contact centers, their technology and both the business and people issues that contact centers face in the 21st century.
People complain with increasing frequency about poor customer service. With great dissatisfaction about call center jobs moving overseas, and service suffering, this book examines all those issues and each chapter gives a list of helpful steps to take to overcome all the obstacles to good customer service.
This is a must read if you need to know about these issues or are working in any part of this exploding industry and need to do your job better.

Realistic, honest, and proven!
Helpful Votes: 0 out of 0 total.
Review Date: 2006-05-19
The Real-Time Contact Center is easy to read, clearly based on real-world experience, and cutting-edge.

My initial intention when purchasing this book was as a reference for my Call Center Management Certification classes, but I found myself turning to it on a regular basis for practical advice on the challenges I face on a day-to-day basis in my Contact Center Operations career.

Donna Fluss has written a book that should be in the Library of every Contact Center. She offers a fun, practical, and leading-edge approach to the dynamic task of capitalizing on the strength of your human resources, operational processes, and targeted technology to achieve uncompromised Customer Service, Customer Loyalty, and Operational Efficiencies.

I consistently refer to her guidance when faced with the inevitable challenge of improving efficiency and productivity, while increasing revenue generating opportunities.

I recommend that you purchase the Real-Time Contact Center if you work at any level of a Contact Center. It will shed bright-light and clarity on the purpose of the Contact Center in the organization as a whole.

Corinne Valcourt
Director, J. Jill Contact Center Operations

Real-time insight to Contact Center Solutions
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-08
This is a superb book offering an overview of how to engage with customers in real-time along with all the ins and outs of the contact center. It's a one-stop resource and I keep it on my desk as a handy reference. Every person involved in the biz needs to have it in their library - makes a great gift for your staff as well.
Debora Glennon, Enterprise Multimedia Applications Marketing

The most comprehensive book to transform your sales performance
Helpful Votes: 0 out of 0 total.
Review Date: 2006-03-04
I have been either an executive or consultant in the call center industry for the last 10 years. My area of expertise is increasing sales performance. After reading various books, and periodicals, I unequivocally find this the best resource on the market. Ms. Fluss covers all the bases of how to transform your call center...or dramatically increase its sales and service performance. Her writing style is entertaining, and the checklists at the end of each chapter provide a road map for the transformation. This book should be mandatory reading for all call center executives and managers. I think 10 years from now the term call center will no longer exist, and the term real-time contact center will take its place. If you want to be on that train to the future...this is a must read.

Hope that your competitors haven't read this book!
Helpful Votes: 0 out of 0 total.
Review Date: 2006-02-24
This book clearly outlines the strategy to turn your contact center into a corporate asset. The writing is concise, the illustrations are many and useful. This book is stuffed with ROI models, strategy checklists, vendor lists, cost analysis and information you just can't find anywhere else.

Read it before you competitors do!

Guy Jones
President, Island Data Corp.

Resources
Scranimals
Published in Library Binding by Sagebrush Education Resources (2002-08)
Author: Jack Prelutsky
List price: $19.55
New price: $19.55

Average review score:

Scranimals Review
Helpful Votes: 0 out of 0 total.
Review Date: 2008-08-29
This book is great! Jack is so creative and gifted with words. I bought this book for my 4 year old daughter, and she loved every bit of it, except for the Mangorilla and Orangatangerine. She made me skip that part, because she said the picture gave her the creeps!
This book takes you on a bizarre journey through an amazingly creative place with a clever play on words, and wonderful poetic content. My daughter spent hours looking at this book and had fun figuring out the animal combinations that created each character. I was particularly grateful for the pronunciation guide for the animals!

Learning about literature while having fun? You bet!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-07-06
I was intrigued and amused to see another reviewer say her children were obsessed with "Scranimals" -- because that's the same reaction we got with our kid!

Jack Prelutsky evidently knows the secret of how to captivate children, especially when teamed up with illustrators like Peter Sis. Nearly every Prelutsky book that enters our home gets the same treatment: fascination, amusement, and above all, lots of reading and re-reading.

One might say that this is not Prelutsky's most ingenious work, since it's basically a single concept stretched out into a series of variations, not all of which are equally clever. But there's more to it than that. The illustrations are compelling and fun. And much of the poetry is more highly-crafted than one might expect, given the silly first impression the book makes.

A great example is the description of the "Bananaconda" (that word alone always makes ME laugh!) in which the author slathers syballant syllables in silly sequences. I took the opportunity to point out to our first-grader how a poet describes things differently than other kinds of writers.

I then read it aloud to demonstrate that point, sssimply by exsstending each of the esses on the page. At that point, most kids can make the connection between the sound of the words, and their understanding of "S" as the sound made by a snake -- something many of them learn in preschool, if not earlier.

And of course those words were written ABOUT a snake. For a kid to learn that words can have multiple layers of meaning, and to learn that concept at such an early age... well, that's really something. And Prelutsky is one of the best at delivering that kind of depth, even when combined with utter silliness.

In short, Scranimals is definitely a worthy addition to any child's collection, at nearly any age.

Crazy Animal Fun
Helpful Votes: 0 out of 0 total.
Review Date: 2007-01-25
During the story a boy and a girl went on a trip the Scranimal Island. They saw a lot of animals such as the RHINOCEROSE, a group SPINACHICKENS, a caravan of CAMELBERTA PEACHES, a lonely POTATOAD, one CARDINALBACORE, couple of HIPPOPOTAMUSHROOMS, talkative PARROTTERS, a sweet PORCUPINEAPPLE, fierce BROCCOLIONS, a nimble ANTELOPETUNIA, an unsuccessful STORMY PETRELEPHANT, content TOUCANEMONES, then the vicious RADISHARK, a yellow BANANACONDA, the fast OSTRICHEETAH, a shy PANADAFFODIL, and the playful MANGORILLA and his friend the ORANGUTANGERINE. The extinct AVOCADODO wasn't smart, strong, or fast, it is no wonder you are extinct.
This book is my favorite picture book because all the animals were mixed up. The craziest animal was the PORCUPINEAPPLE because it was cute and the poem was funny.

Scranimals
Helpful Votes: 0 out of 1 total.
Review Date: 2007-01-05
My daughter says: "This book is lovely and funny" ... "it makes me smile because it is fun. I love reading this book with my mum."

Crazy Animal Fun
Helpful Votes: 1 out of 1 total.
Review Date: 2007-01-25
During the story a boy and a girl went on a trip the Scranimal Island. They saw a lot of animals such as the RHINOCEROSE, a group SPINACHICKENS, a caravan of CAMELBERTA PEACHES, a lonely POTATOAD, one CARDINALBACORE, couple of HIPPOPOTAMUSHROOMS, talkative PARROTTERS, a sweet PORCUPINEAPPLE, fierce BROCCOLIONS, a nimble ANTELOPETUNIA, an unsuccessful STORMY PETRELEPHANT, content TOUCANEMONES, then the vicious RADISHARK, a yellow BANANACONDA, the fast OSTRICHEETAH, a shy PANADAFFODIL, and the playful MANGORILLA and his friend the ORANGUTANGERINE. The extinct AVOCADODO wasn't smart, strong, or fast, it is no wonder you are extinct.
This book is my favorite picture book because all the animals were mixed up. The craziest animal was the PORCUPINEAPPLE because it was cute and the poem was funny.

Resources
Scratching the Net: Web Sites for Cats
Published in Paperback by Andrews Mcmeel Pub (1998-10)
Authors: Jon Mathis and Mary J. Shomon
List price: $9.95
New price: $1.95
Used price: $0.73

Average review score:

Hilarious book for online cat lovers!
Helpful Votes: 0 out of 0 total.
Review Date: 1999-01-09
If you love cats, and you love the Web, this book is for you! Innovative, creative and funny! Take time to look over all the Web sites in the book -- there's lots of great material (and great cat photos too!).

A must for the computer-minded cat lover!
Helpful Votes: 0 out of 0 total.
Review Date: 1998-12-27
In a format that reminds me of the old Mad magazines, Jon Mathis and Mary Shomon have compiled a book of web sites for cats called "Scratching the 'Net" that would make a great gift for anyone who loves both computers and cats. My favorite site was for Ross Purr-oh, who is apparently still running for president (backed by United We Purr, of course!). Shaper Claw has several pages of its on-line catalog, featuring items such as the Spray-Away Robot, for those times when the cat just can't be there to protect its territory.

From the web sites to the tool bar (including such buttons as Back to Sleep, Open One Eye, and Find Toys), this book is definitely a cat's eye view of the Internet.

I give it 5 purrs and a good lick!

Hilarious! funny! cute! delightful!
Helpful Votes: 0 out of 0 total.
Review Date: 1998-12-26
Best book to receive for Christmas: light, smart and fun to read! Pokes fun at humans without offending cats; G-rated for the whole family and cat-lovers from 2 to 82. I'll never again sit at my computer without wondering what my cat Tiger has been up to overnight.

Wickedly funny, cat lover or not
Helpful Votes: 1 out of 1 total.
Review Date: 1999-02-25
This may become your favorite "coffee table" book, as it is not one to read once and put away. You'll find yourself coming back again and again to pore through this devilishly delightful spoof of web pages for cats. Just spend a few minutes absorbing "Deepcat Chowdown's 'The Seven Spiritual Laws of Laziness' " and if you aren't chuckling with delight, you have no sense of humor at all. Every page is designed to tickle and titillate, with outstanding success.

Very funny, even if you're not a cat-person!
Helpful Votes: 2 out of 2 total.
Review Date: 1999-02-08
I don't like cats. Never did. I'm a dog person, but reading this funny book (someone gave it to me), made me laugh out loud. I hope the authors come up with something as great for dog lovers! It was a perfect break from the ever so serious world of the net.


Books-Under-Review-->Arts-->Celebrities-->Z-->Zeta-Jones, Catherine-->Resources-->18
Related Subjects:
More Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250