Organizations Books

"Creating WE, Judith's first book, was incredibly valuable in helping leaders see the difference between the I-Centric and the We-Centric leader! The DNA of Leadership goes beneath the surface to analyze the DNA make-up of a true We-Centric leader. This book has the depth and wisdom to make a positive and lasting impact on any person who aspires to be a leader. While the first book shared a revolutionary and new framework for what it means to be a We-Centric leader, in this book Judith goes into great detail with real life examples of the leadership genes that drive personal and organizational success.

C-Gene = Community ~ Leaders practice open communication where people feel included, involved in the strategy, engaged in the business, and accountable for results.

H-Gene = Humanity ~ Leaders create an atmosphere that values uniqueness and diversity; and respect the talents of every individual.

A-Gene = Aspiration ~ Instead of using overt and covert threats to meets targets; these leaders support and encourage individual imagination.

N-Gene = Navigation ~ Instead of hiding the "map," these leaders ask others for guidance in making headway toward common goals.

G-Gene = Generativity ~ Instead of micro-managing and enforcing compliance, these leaders nurture innovation that leads to inspired breakthroughs.

E-Gene = Expressing ~ These leaders encourage everyone to speak up, take risks, and to develop themselves and the organization.

S-Gene = Spirit ~ Instead of cold calculations and expectations, these individuals create an atmosphere of ongoing homage, accomplishment, and evolution so that everyone pulls together to move the organization toward the future.

The DNA of Leadership is a virtual navigational guide to any leader trying to move their organization forward through difficult and challenging changes. While reading about the practices for great leadership, I found Judith's prescriptions applicable to not only worldwide organizations, but to personal relationships as well. Whether you strive to lead your organization or your family unit into greatness - living by these practices will ensure success.

I reference Judith and her extraordinary books in every leadership discussion in which I am involved. I can't imagine being able to achieve my goals without them! Congratulations Judith on another exceptional piece of work."

There are hundreds of books on leadership strategies, competencies, and tools, but even after reading and applying the learning, leaders still fail to be as effective as they might be. "The DNA of Leadership" is a user manual for creating a work environment where people can thrive and achieve greatness. It is a must read for leaders wanting to be highly successful in today's world of work.

Understanding your Leadership DNA, the seven genes defined by Judith E. Glaser, will enlighten each leader as to how they express their leadership in the organization. Is the leader able to create an environment where the human spirit can thrive in the face of internal and external challenges? If the leader is not able to create this environment, even the most competent and skilled leader will miss their opportunity for leadership greatness.

The book includes a series of questions to help you define and understand your DNA, but obtaining 360 degree feedback on leader DNA will provide the needed perspective. See her website for additional information about the book and other resources.

Creating WE, Judith's first book, was incredibly valuable in helping leaders see the difference between the I-Centric and the We-Centric leader! The DNA of Leadership goes beneath the surface to analyze the DNA make-up of a true We-Centric leader. This book has the depth and wisdom to make a positive and lasting impact on any person who aspires to be a leader. While the first book shared a revolutionary and new framework for what it means to be a We-Centric leader, in this book Judith goes into great detail with real life examples of the leadership genes that drive personal and organizational success.

C-Gene = Community ~ Leaders practice open communication where people feel included, involved in the strategy, engaged in the business, and accountable for results.

H-Gene = Humanity ~ Leaders create an atmosphere that values uniqueness and diversity; and respect the talents of every individual.

A-Gene = Aspiration ~ Instead of using overt and covert threats to meets targets; these leaders support and encourage individual imagination.

N-Gene = Navigation ~ Instead of hiding the "map," these leaders ask others for guidance in making headway toward common goals.

G-Gene = Generativity ~ Instead of micro-managing and enforcing compliance, these leaders nurture innovation that leads to inspired breakthroughs.

E-Gene = Expressing ~ These leaders encourage everyone to speak up, take risks, and to develop themselves and the organization.

S-Gene = Spirit ~ Instead of cold calculations and expectations, these individuals create an atmosphere of ongoing homage, accomplishment, and evolution so that everyone pulls together to move the organization toward the future.

The DNA of Leadership is a virtual navigational guide to any leader trying to move their organization forward through difficult and challenging changes. While reading about the practices for great leadership, I found Judith's prescriptions applicable to not only worldwide organizations, but to personal relationships as well. Whether you strive to lead your organization or your family unit into greatness - living by these practices will ensure success.

I reference Judith and her extraordinary books in every leadership discussion in which I am involved. I can't imagine being able to achieve my goals without them! Congratulations Judith on another exceptional piece of work.

If you are a leader or if you want to become a leader, Judith Glaser's newest book, "The DNA of Leadership" is a must read. My recommendation is to read her other books, "The Power of We", and "Creating We" at the same time.
Judith's E-centric way of looking at the world is a breath of fresh air for those in our family of coaches and leadership consultants. DNA is a book about empowering ones self and others to embrace change, to share a common vision and impact the world around us in a positive way. Through her stories, Judith provides a vision of common people who find the courage to look at themselves, and see how their behaviors have impacted others. Her stories tell us that we are just as capable of making the changes in our own behaviors, changes that allow us to become better leaders.
DNA has helped me to understand that what you say is not as important as how you make others feel.

In The DNA of Leadership, Glaser takes the reader on a journey into some of the most hidden and least explored secrets behind great leadership - the power language and of our conversations to create environments that catalyze change.

Too often we focus on "leadership characteristics" to explain why leaders are great. It's their persistence, their passion or their power to create followers. Glaser shows us that this is "old style" thinking and comes from an I-centric view of leadership. In The DNA of Leadership, she brings us into a new way of we-centric thinking that helps us see our role as partners and leaders in a very new way.

She explains how great leaders are able to change the way an environment feels - from excluding to including, from judging to appreciating, from fearing to aspiring, from withholding to sharing, from group think to innovation, form dictating to developing and from compliance to commitment to mutual success. With her skillful guidance and many shared exercises, readers learn how to foster an atmosphere of change, create a collaborative environment, and promote a constructive company ethos in any size company or team.

The benefits of her lessons are many. Since employees are valued for their contributions and gain access to others that they can learn from, they are able to grow and gain upward mobility. This creates a chain-reaction of openness, learning, and a value that change is to be embraced, not feared. Additionally, these changes energize and motivate employees. This leads employees at all levels to adopt a sense of pride, ownership and empowerment... something that other leadership books claim to teach yet often fall short of accomplishing. The DNA of Leadership, and Glaser's first book Creating WE, take us into a new dimension of change and leadership that has applicability to every leaders challenges.

These are must read books!

This guide to fundraising for non profits covers the newest strategy and grand writing plans that are needed in the future.

Just as money is the life-blood of governments and private enterprise corporations, so it is essential to carrying out the mandates of non-profit organizations as well. Now in a fully updated and significantly expanded second edition, Effective Fundraising For Nonprofits: Real-World Strategies That Work" by Ilona Bray draws upon her years of experience and expertise serving a variety of nonprofit agencies in every managerial capacity from development director and staff attorney to department manager and advisory council member to create a 496-page compendium of superbly organized and presented information, jargon-free advice, case examples, and illustrative comments from more than forty experienced and successful fund raisers who work in the non-profit sector. An ideal guide, readers will learn how to work with individual donors, plan special fund raising events, successfully compete in the solicitation of grants from foundations and corporations, obtain and exploit media coverage, utilize the Internet as a fundraising tool, start side businesses to create additional revenue streams, develop effective print materials (brochures, newsletters, annual reports), and a great deal more. Of special note are the eleven appendices offering fundraising worksheets for everything from sample cost analysis to press release templates. "Effective Fundraising For Nonprofits" should be a core reference work and a part of every community library and non-profit agency collection, and is an especially recommended study for non-specialist general readers having a responsibility to raise funds for their particular non-profit group.

Highly recommend reading this book. It has great real-life examples and useful tips. Very easy to read and follow. I love how it allows you to be creative and realistic at the same time.

This is a great book for the small nonprofit that does not know much about fundraising. If it were for a more established nonprofit, then it would not have referred to major gifts as those starting at $500. I'm used to major gifts starting at $10,000 and going up well into the 6 figures.

This book explains how to do the following:

1. Work with individual donors
2. Plan special events
3. Solicit grants from foundations and corporations
4. Get media coverage (publicity)
5. Use the Internet to help in the fundraising process
6. Create print marketing materials like brochures, newsletters, and annual reports

All the above are important parts of a fundraising plan. One has to set goals, strategize how to attain the goals. Then attract individual donors and develop a rapport with those donors so they give more and more each year. Eventually those donors will become major donors, but that topic is best left for another book.

The book includes a good list of Web sites for prospect research. But the appendix materials didn't seem to be up to par.

All in all, this book provides grassroots strategies for struggling nonprofits. It is no-nonsense and well organized. I highly recommend it to anyone who wants to learn the basics about nonprofit fundraising. Topics beyond the scope of this book are planned giving, major gifts, capital campaigns, and endowments. But if you read this book and understand it, then you will be ready to learn about the other topics just mentioned. 5 stars!

I found this book VERY helpful. In fact, I was so fascinated with it, I couldn't put it down. It was like a good novel. I immediately changed some of my thank you letters and re-did my Corporate request for funding letter. I will continue to use it's suggestions. The book is well written and not full of 'filler info', but very solid recommendations that one can put to use right away.

Suzanne Mulvehill really provides an in-depth, soul-searching, inventory for those who wish to strike out on their own. When you've finished with the exercises, you'll know who you want to be and be prepared to get there. Not only good for up-and-coming entrepreneurs, but a means to finding peace in the business world for any reader.

ME
Madison, Wisconsin, USA

I have read many books on how to make the transition into entrepreneurship and THIS BOOK WAS ALL I NEEDED. The author is down-to-earth and realistic. She uses "real person" examples and problems, things that entrepreneurs will relate to. The exercises allow you to see things differently about your life and dreams, more than any other book I have read. This book is excellent!

I bought this book back in late 2004 - when I realized I could no longer work for corporate america. I wrote down short/mid/long range goals and launched my entrepreneurial journey. This book has and still is a roadmap for dealing with the many emotional challenges I've experienced along the way. I launched my business in spring 2005 while working full-time and left corporate america in spring 2006. To this day, I still consult Suzanne's book for advice. I'm so sorry it took me this long to acknowlege this author's great book.

The bottom line: When I have a doubt (ie., a lingering, negative thought) about my business I go to the chapter dealing with the root of the thought. After reading the chapter and thinking through the excercise, I always feel grounded and positive when I put the book down. I thank God for Suzanne and her work in writing such a great book.

I've recommended this book to three other entrepreneurs this past week. All three are dealing with the same emotional challenges I faced my first year in business.

We all have a still small voice inside of us. But we must allow ourselves to get quiet enough to hear it. It's not easy when we are so busy. Sometimes we are so busy being busy in order to avoid our inner voice.

Suzanne Mulvehill encourages us to trust more than we want to.
Once we uncover our Passion (uniqueness), see our Vision (plan) and Focus persistently we will experience true success.

Employee to Entrepreneur is the only book I have found that assists you to transistion from your current reality into your true reality physically, mentally, emotionally and spiritually.

Letting life take care of you, Suzanne reminds us.

Thank you Suzanne for encouraging us to Trust and Obey!

The format of this book makes it very user friendly;
I feel that the spaces left for me to fill in create a one on one atmosphere.
I see where my strengths are and am now able to identify the
areas of myself for me to improve.
This book said Now to me.
Do It Now.
Be It Now.
If you ever wondered if you could or should, you can
with this book to guide you.
Read it now and you will be getting far more than a book.

Picking up Fastrack Business Management is like making a phone call to a wise old friend. Fastrack offers understanding of a wide range of business dilemmas and offers a sage suggestion or two for resolving each of them. You won't find (irritating) chapter and verse here; you WILL find valuable advice for a host of today's thorniest business issues.

The BEST business book to come along - superior value and information for the business professional on the move. "Fastrack is extremely relevant to the critical issues facing today's leaders. It cuts through the typical business jargon with refreshing clarity and directness and is a timeless practical guide to making better decisions and improving the way you manage.

Fastrack Business Management is an interesting and enjoyable read. It is extremely substantive, with a wealth of helpful insights on subjects of interest to top and middle managers today. I would recommend it to anyone.

The BEST business book for the Millennium - superior value and information for the business professional who wants answers, fast. "Fastrack" is extremely relevant to the critical issues facing business today and cuts through the typical buzzwords with refreshing clarity and directness. It is a timeless practical guide to making better decisions and improving the way you manage. You will find the "Key Points" (at the end of each chapter) most valuable. Each lists a succinct summary of the author's important business tips you will refer to time and time again.

Fastrack is a great tool for managing your business. The book provides clear, cogent answers to the "big picture" questions that are difficult to grasp. The chapter on Globalization was especially helpful to AHN, which deployed several strategies with great success. A great read, jam packed with nuggets of wisdom from a guy who clearly knows what he's talking about.

I've read tons of Christian books and have known the Lord for 30 years now. It is wrong to use Jesus for provision when hearts do not understanding that God's kingdom is first. "Grace to Grow" clears up past false teachings about wealth and poverty. God desires for prosperity in our lives that his kingdom on earth might prosper. "Grace to Grow" is finally a truthful book about financial growth and how almighty God drives us to success in life by His grace and our knowledge of His truth.

As a Pastor of the average church I was always looking for practical books and methods to move beyond average. When I first came upon Neil's book I thought, "There is no way simply making room for increase could grow my average church." I decided to try it out in our nursery area. We simply added a separate room and to my surprise it filled up with in two weeks. We have since added four more child care rooms and in two years our children's department has grown exponentially. The practical application of spiritual laws in this book are amazing. Thanks!

This book is definitely worth your time and money. It has made such a diference in my personal life and in my church.

My Bible, my organizer, and The Seven Laws... by Neil Kennedy, are the three books that keep me on track. I am an organized person. I thrive on order, yet somehow there were certain things in my life that managed to stay in chaos. This book has helped me to continuously evaluate each area of my life and establish how to maintain order so that increase will come. It applies to my relationships, my home life, my church life, and my business life. It has been an awesome experience to apply these principles and see the increase come in my time, production, finances, and many other areas. It is an invaluable resource and I highly recommend it!

I had always heard that God wanted to give us increase. Or God wanted to give us the desires of our hearts. What I didn't get was why I had desired a Ford Expedition for years and I still drove an old Volvo wagon with a dent in the side. The thing I was missing was the seven laws of divine increase and order. As a mother I wouldn't give my children something that they haven't proven faithful with in the past. So why would my heavenly Father give me a new vehicle when I had two week old fries littering the back sit along with mail from the past month and school work covering the floor of my current car. Why would God want to increase my life with things I desired when I wasn't taking care of the things he had already blessed me with! This book is an eye opener to the steps we need to take to live a life that God will increase!

An excellent publication for all those who have desired to implement eastern theology and the soul's path into the corporate realm, but didn't have the tools or know how. This book is revolutionary in providing the practical tools to bridge this tricky terrain.
Apply the soul's work in an "acceptable" format that won't raise the eye brows of CEOs. Execute exercises that seem sincere and truly contribute to well-functioning individuals and organizations. Review organizational and personal experiences with the new perspective of eight steps of the change journey realizing that they do exist, and how you can work with each step for the best possible outcome.
Highly effective in my work as a consultant and organizational behavioral specialist.

Guiding Change Journeys is a masterful fusion of Eastern and Western wisdom,science and mythology presented with great insight,clarity and warmth.It is full of new ideas,tools and practical applications that are guaranteed to energize and re-orient your thinking and approach to organization transformation.

Rebecca Chan Allen has written a masterful book that bridges
ancient eastern wisdom and modern western organization problems.
The book illuminates both the practical and theoretical side of some of our greatest organizational issues, and supports leaders
in playing full rich transformational roles in organization change.

Finally!... A book providing both practical guidance AND sound theoretical reference materials for change leaders and organizational effectiveness practitioners. Chan Allen's book is clearly organized, easy to use, and accessible at whatever level of conceptual depth her reader wishes to work (or to start from). Her examples are creative, original and fun to use -- in both professional and personal contexts. I highly recommend this for organization development professionals and those interested in transformation methodology.

One of the greatest challenges an author can undertake is to write a book that is both theoretically complex and strongly pragmatic. Rebecca Chan Allen has accomplished this in Guiding Change Journeys. In combining the philosophical underpinnings and conceptual bases of a wide variety of organizational change strategies with practical approaches, examples, exercises and illustrations, she skillfully supports change practitioners in integrating Eastern and Western perspectives. Through her integration of stories from mythology and concepts from organization development, new science and wisdom traditions, Chan Allen takes us on an "Archetypal change Journey" based on Jungian archetypes, which describe enduring patterns of transformation.

In a spirit of integration, the book implies throughout that successful organizational change is dependent upon individual and group psychological approaches, conceptualized within a systemic framework. The author's intention seems ultimately holistic, in that she continually addresses issues of mind/body/spirit, whether individually or organizationally.

Though the book may seem esoteric and philosophically dense at times, it carefully balances the more theoretical introductions to each chapter with a plethora of practical examples and exercises, which bring the theory to life and make the concepts infinitely usable. The overall impression is a treasure-trove of ideas. The many insights, methods and resources are offered by the author as gifts, with the invitation to "tinker and improvise" in order to adapt them to one's own needs.

In this simple offering, Chan Allen summarizes the heart of her book as a journey of discovery - which may well alter the life of the change practitioner, as well as the very nature of his or her organizational context.

Harvey McKinnon's brilliant book literally delivers what it says on the cover. If you haven't got a monthly giving proposition you're already well behind, but this book will quickly get you back in front. If you are recruiting monthly donors, Harvey's book will help you to do it better. Harvey McKinnon is acknowledged around the world as the Pope of monthly giving. 'Hidden Gold' is a readable, entertaining, informative guide to the most lucrative fundraising activity of all, after legacies (bequests). You can't afford not to have it on your bookshelf, with at least two more copies circulating among your fundraising colleagues.

Harvey McKinnon's brilliant book literally delivers what it says on the cover. If you don't already have a monthly giving proposition you're already behind, but this book will quickly get you back in front. If you do already recruit monthly donors this book can help you do it better. Harvey McKinnon is widely acknowledged as the Pope of monthly giving. 'Hidden Gold' is a readable, entertaining and informative tour of the most lucrative area of fundraising after legacies (bequests). You can't afford not to have it on your bookshelf.

THIS IS A FABULOUS RESOURCE THAT tells all. I came away convinced that monthly giving will be successful for almost any non-profit. Perhaps more importantly, if a non-profit doesn't embrace this form of giving they will be losing dollars and donors to competitors. There are many wonderful examples and probably hundreds of useful ideas. The writing style is easy to understand, often quite witty, a rarity in martketing and fundraising books, and there's a perfect balance between practical tips and creative options. One of the best fundraising books I own, and I own a lot of them. It will be considered a fundraising classic.

I have dozens of how-to books on my shelves, for fund raising and marketing communications. Maybe 6 of them are imperishably valuable: quick, sensible, well-written, and backed by lots of experience. Harvey's new book is among that chosen few. I didn't know what monthly giving programs were and I'd never heard of Harvey McKinnon before a Canadian fund raiser I met at a conference started praising Harvey to the stars. The fellow was right! This book is perfect: practical, illustrated with examples from organizations of all sizes, clearly written, wise. I don't even do monthly giving (although I have clients who might). I still loved reading this book. You won't be disappointed.

The only question you need ask yourself is: Could my nonprofit prosper if it had a monthly, assured flow of gifts? Author Harvey McKinnon -- one of the world's more successful fundraisers and a pioneer who has established successful monthly-giving programs in organizations large and small, national and local -- provides reader-friendly, step-by-step instructions to help you mine the hidden gold in monthly donations. Practical, comprehensive, with excellent examples. Everything a how-to book should be.

This book cuts through all the smoke that superintendents and principals have been giving me for years. Now, I know how to ask tough questions to make my school and school system better. This book wastes no words and is written so everyone can understand it. Cooperman may be an educator, but he talks to parents in clear language.

I sympathize with teachers and school administrators, really, I do. I know they are overworked and funds are tight and we expect a lot of them. And my son's future and (dare i say it) the future of this country is too important to just sit back and let the wheels grind on as they have.

Cooperman's book gave me strategies to make things different in my son's school. The bottom line of "How Schools Really Work" is that you have to ACT in order to make changes in your schools. I think I always knew that, but I wasn't really sure what the most effective course of action was. Cooperman's book completed the equation for me.

In easy, conversational prose, this former Commissioner of Education in NJ (during "Education Governor" Tom Kean's tenure -I have a feeling Cooperman had something to do with Kean getting that nickname!) opens the curtain and shows the inner workings of public schools; he debunks myths and offers countless practical and workable plans to help make a difference in your schools.

His caring for kids is evident, and like the former teacher that he is, Cooperman clearly wants to see his students (readers) succeed in their endeavors to change the educational system one school at a time.

If you really want to make a difference in your child's education, I highly recommend this book.

Knowing what was going on in my children's school was difficult. I kept getting the run around by the principal. No more! How Schools Really Work was a miracle for me. I know what should be happening and what is happening. A most helpful book if you want to improve schools. A step by step manual for parents and anyone who wants dramatically better schools

LOTS of practical advice on how to shake things up and get results in your children's schools. A real "how to" book for getting the most out of a public school experience. No quick fixes, although you can pick and choose suggestions as needed. And anyway, aren't your kids worth it?

The absolute best book I've ever owned on how public schools and public school officials operate. This is a must read for anyone interested in helping improve public education - whether it's for your own children or all the children in your community. Saul Cooperman, former Commissioner of Education in New Jersey, has done the lay person a huge favor by writing this book. It's simple and honest. I've taught public school, I've been a newspaper education reporter, I have children in public school, and I'm an elected member of a School Board in Virginia. This is THE book on understanding and coexisting with the public schools. Buy it now!

This stimulating work consists of nineteen insightful and engrossing essays that convey perspectives on the emerging forms of strategy and organization in the information age, focusing on knowledge as the competitive advantage. The contributors present thinking that is truly big picture, regarding the shape of today's and tomorrow's enterprises in a world that is changing at an exponentially increasing rate. This work delves into the new and emerging realities of the internal enterprise, corporate cooperation, and leveraging knowledge. In many cases the contributors talk about the experiences of their own organization; an enlightening and enlivening approach to gaining an understanding of this new, networked world driven by knowledge-the infinite resource. An enjoyable and informative collection of thoughtful writings. Reviewed by Gerry Stern, founder, hrconsultant.com and Stern & Associates.

There are far too many books out there that focus on 'knowledge' as if it existed in a vacuum. These tend to be one person's opinion; a single 'flavor of the month,' if you will. This collection of essays explores the impact that the free sharing of information will have: changes in management, changes in employee relations, changes in the free enterprise system itself. As an unforeseen bonus, a very few of the articles are now a bit dated (the "Information Superhighway" article by the CEO of Bell Atlantic was doomed to be old as it was penned), a fact that only reinforces the tremedous speed of change many of the essayists speak to. The many references provide one the ability to more deeply research a particular area.

William E. Halal, editor, writes, "This book brings together the views of prominent leaders in the trenches of the Information Revolution to examine the revolutionary new principles for managing knowledge. Here's a quick overview of these confusing but exciting management heresies.

Principle 1: 'Complexity Is Managed Through Freedom': Success is no longer achieved by planning and control-but through entrepreneurial freedom among people at the bottom.

Principle 2: 'Cooperation Is Economically Efficient': Economic strength does not come from power and firmness-but out of the cooperative flow of information within a corporate community.

Principle 3: 'Progress Is Guided by Knowledge and Spirit': Abundance is not the result of material riches-but of understanding the subtle workings of an infinitely complex world.

There are the new laws governing institutions today, the economic imperatives that determine who succeeds and who fails, the keys to pioneering an unexplored frontier of boundless knowledge-The Infinite Resource" (from the Introduction).

In this context, Halal organizes this invaluable collection into three parts that each focuses on the principles outlined as below:

1. Halal writes, "Part I shows that today's hierarchical structures are being replaced by an emerging foundation of management based on enterprise. The complexity of a knowledge era has made our old command-and-control systems obsolete, and so entrepreneurial freedom is now crucial, not only in economic systems but also to permit free enterprise in organizational systems." Thus, authors of this part, S.Goldsmith, R.L.Ackoff, J.P.Starr, W.Gable, and M.Lehrer mainly focus on decentralized structures, self-supporting units, entrepreneurial freedom, internal competition, and accountability to clients.

2. Halal writes, "Part II illustrates how entrepreneurial organizations must also use cooperation to form collaborative communities. Knowledge differs from physical resources because it increases when shared, making collaborative working relations productive not only in strategic alliances but between buyer and seller, employee and employer, business and goverment, and other stakeholders." Thus, authors of this part, G.H.Taylor, R.E.Miles, J.Lipnack and J.Stamps, T.Holbrooke, and R.Oklewize mainly focus on virtues of teamwork, networking among internal units, shared knowledge, spherical organization, collaborative alliances, and corporate communities.

3. Halal writes, "Part III descibes the intelligent infrastructures now being built to guide this corporate community in creating powerful forms of knowledge." Thus, authors of this part, R.W.Smith, D.Walters, M.Malone, G. and E.Pinchot, R.Kuperman, and W.A.Owens mainly focus on global information networks, free flow of information, knowledge society, employee training, virtual organizations, strategic direction, and vision.

Finally, Halal writes that "the message my colleagues and I want to stress is that the world is entering such an uncharted new frontier, an epoch so fundamentally different that the old rules no longer apply. The conventional wisdom of the past must be replaced by concepts that conform with the new realities of infinite knowledge:

* Order can be best achieved-not through control and planning-but through entrepreneurial freedom.

* Strength comes-not out of power and firmness-but through cooperative community.

* Abundance flows out of-not material riches-but a subtle frontier of boundless understanding, meaning, and spirit."

Strongly recommended.

There are far too many books out there that focus on 'knowledge' as if it existed in a vacuum. These tend to be one person's opinion; a single 'flavor of the month,' if you will. This collection of essays explores the impact that the free sharing of information will have: changes in management, changes in employee relations, changes in the free enterprise system itself. As an unforeseen bonus, a very few of the articles are now a bit dated (the "Information Superhighway" article by the CEO of Bell Atlantic was doomed to be old as it was penned), a fact that only reinforces the tremedous speed of change many of the essayists speak to. The many references provide one the ability to more deeply research a particular area.

Dr. William E. Halal is a George Washington Universitybusiness school professor and expert on the Knowledge Economy. In arecent GWU conference, "Creating the New Organization," he brought together 17 representatives the public and private sectors to address how information technology has transformed their worlds, creating unprecedented challenges and opportunities. Their insights are shared directly with readers in this extraordinary and concise volume. "The Infinite Resource" refers to knowledge itself. Unlike raw materials, knowledge is inexhaustible: "the more you dispense, the more you generate," writes Dr. Halal. The marginal cost of duplicating knowledge is trivial and its value increases when shared. Halal writes: "Knowledge is the most strategic asset in enterprise, the source of all creativity, innovation, and economic value." That, in itself, is nothing new. Knowledge was no less "strategic" when mankind communicated via cave paintings. What has revolutionized knowledge over the past 15 years or so, however, has been extraordinary advances ["32 orders of magnitude"] in information technology. I can share my thoughts on this book with the world with the click of a mouse. And the world can return to my e-mailbox with critiques of my opinion. We now may draw "silicon paintings" for the enjoyment of audiences of 6 billion who never could have fit into those caves. Some bullet points serve to highlight the advances of the information technology age: + IBM itself once predicted market demand for computers to be 55. Worldwide. As of 1997, there were 1 billion computers in operation on planet earth. + In 1977, 50,000 computers existed in the entire world. In 1997, 50,000+ personal computers are sold every 10 hours. + Soon, 1 billion transistors will fit on a single chip: the entire computing power of NASA's Apollo Space Program will fit in a wristwatch.

It was, then, inevitable that the extraordinary advances in - and ubiquitous distribution of - information technology would in turn revolutionize the workplace. Dr. Halal breaks the presentations of his conferees into three sections: 1.) Creating the Internal Enterprise System; 2.) Forming a Network of Cooperative Alliances; 3.) Leveraging Knowledge with an Intelligent Infrastructure. The innumerable insights offered by Dr. Halal and his conferees would never fit in this review. Suffice it to say that the most successful organizations today long ago recognized that information technology created opportunities to broadly disseminate organizational information on the one hand and the more elusive [and hence invaluable] "tacit" or personal knowledge of their employees throughout their organizations, conferring upon all employees the ability to leverage all available organizational knowledge into innovations benefiting the organization, its employees, and its consumers. This leads the trend toward cutting-edge "mass customization." But it does not stop there. No sooner did organizations realize that they could unleash the power of knowledge internally than some recognized that the sharing of knowledge could greatly enhance relationships with customers, suppliers, and, yes, competitors which could be leveraged via coopetition - strategic alliances established to meet particular needs of individual clients at any one point in time. For decades, the rise of technology has created nightmarish visions of "1984" and HAL of "2001." Ironically, and perhaps - at first - counterintuitively, advances in information technology, by enhancing access of anyone in any organization with anyone else, anywhere, will make trust all the more important in public and private enterprises alike. Several conferees address the critical importance of disseminating all available information to employees to encourage innovation because, in fact, "the innovation cycle is now shorter than the planning cycle as customers are moving faster than companies' ability to manage." In short, if you cannot entrust your employees with your most sensitive information, you will be overtaken by another company that can. Another conferee notes: "Technology alone is inert. Trust develops and relationships crystallize in interactions over time and in moments of crisis. No trust without real relationships. No network without trust." It might, therefore, be one of the greatest ironies of the coming Knowledge Economy that technology will "re-personalize" relationships in the workplace while allowing all workers increased opportunities to make their own measurable [and thus rewardable] contributions to their organizations and alliances. Technology, as a tool, will free organizations and their employees from the more mundane business and governmental functions of measurement to engage their minds, individually and collectively, on an infinite course of creativity and innovation. Some provocative closing thoughts from this excellent book include the following insights from leaders of our continuing Knowledge Revolution: Bill Gates: "Two years is as far as long-term planning should go; anything beyond that is long-range dreaming..." General Electric: "The only way to be more competitive is to engage every mind in the organization." Ad agency Chiat Day: "Develop the ability to change faster than your competition or fail..." Dr. Halal: "The perfect company today is almost structureless. All that holds it together is its culture.

I cannot more highly recommend The Infinite Resource to all who are interested in understanding the enormous challenges, opportunities, and rewards - both personal and professional - to be realized as the Knowledge Economy reshapes our world.

Devane does it again! Co-author of the popular: "The Change Handbook"; he now provides us with a roadmap of breakthrough thinking in the areas of Lean Six Sigma and High Performance Organizations!
From the opening lines in the Preview we are invited into examining the crisis of improvement programs that face organizations today. The story concludes having introduced the reader into a unique journey examining the combinations and possibilities of these methods and what is fundamentally required of leadership. This book is masterfully written offering a balanced blend of theory, practicality and insightful breakthroughs, cracking the puzzle of achieving sustainable organizational results. The skilled OD practitioner will readily see the author's depth of expertise and scholarship displayed in the fields of change and leadership. He comfortably ties together the soft and hard skills necessary to accomplish what so many efforts fail to achieve and overlook in their improvement programs.
His main divisions of the book entitled, Practical Foundations and Pragmatic Practice, allow the novice to understand their working intentions and how to effectively apply them. The seasoned person will be able to jump in where they are most comfortable. His creative literary style, with a liberal combination of tables, charts, exhibits, figures, and war stories makes reading a pleasure and captures your attention. The repetitive structure within the Leader's Guide includes activity maps, leader to do lists, tool applications and pragmatic tips, allowing the reader to develop a rhythm in learning the principles and applications being discussed. The generous glossary and reference materials will greatly assist in allowing you to deepen your understanding or expand your resources in the field.
In addition, the book's companion website, www.LeanSixSigmaHPO.com, provides helpful supporting information for leaders serious about simultaneously addressing technical tool deployment and cultural aspects of large-scale process improvement efforts.

Most books I've seen on the topics of Lean, Six Sigma, and culture change suggest a one-size-fits all approach that is detailed by the author(s) in their specific book. Usually they are plugging one methodology that supposedly has universal application across all industries and all sized companies. Not so with this book.

This book, written for leaders, provides a succinct array of principles, general approach templates, and common traps for each stage of an improvement process. Rather than advocating detailed, sequential steps to take, the book offers up proven best practices and a general flow that leaders may, or may not apply based on their specific organizational circumstances. Another book I highly recommend that offers alternative approaches to improvement is Peter Pande's book What Is Six Sigma? A fixed, rigid improvement approach that is not customized to accommodate an organization's unique characteristics is doomed to expensive failure, and these two books get that concept.

Many books present the hard tools of Six Sigma. Many books present how to do change manageemnt, or the "soft side" of continuous improvement projects. This is the first book I've seen that provides leaders with a clear set of principles and a general approach for integrating hard and soft aspects of Six Sigma to achieve dramatic, sustainable results. The first third of the book presents concepts on Lean, Six Sigma, and High Performance Organizations. The final two-thirds of the book is organized according to the implementation stages of an enterprise-wide Six Sigma project. For each stage the book provides pragmatic tips on topics such as stage outputs, common traps, key large goup meetings, leader "To Do" checklists, counterintuitive elements, and leadership tools. In addition to the book's comprehensive coverage of leadership issues for large-scale process improvement, there's also an extensive reference section in the back that points leaders to other books and web-sites containing valuable leadership tips.

Readers should be aware that this book does not delve into detailed statistical tools that improvement teams use. Rather, the book focuses on leadership aspects so I would recommend another book like one of Breyfogle's for people interested in "hard tools" of Six Sigma.

I was pleased to find a leadership book for Lean Six Sigma that addresses both manufacturing and transactional improvement so I didn't have to buy two different leadership books as is necessary with detailed improvement tools for each. With shop floor and office examples from widely diverse industries like electronics assembly, pharmaceutical, retailing, environmental services, government, and financial services, this book presents ideas on how to lead the improvement of all kinds of processes. I was a bit surprised to see that many of the cases from other industries had direct applicability to my industry. I found the detailed advice on setting up an executive committee that meets regularly to evaluate the progress of all improvement projects to be especially useful. And by providing sample questions that executives can ask, the book helps executives ensure that improvement teams are proceeding in the right direction without having executives engaged in micro-managing.

This book is chockfull of golden advice nuggets for leaders of big changes in organizations. It shows how integrating the disciplines of Lean Manufacturing, Six Sigma, and High-Performance Organizations can provide a robust combination of quick short-term wins, significant long-term wins based on rigourous data collection and analysis, and sustainable gains based on increased employee motivation. I found the Leadership Checklists that were provided for each of the book's 5 phases of an improvement effort to be particularly helpful. The book provides an excellent reference for busy leaders as its organization, indexing, and exhibit list make it easy to quickly find specific topics of interest.