Resources Books

I have studied and used dozens of books on the topic of competencies, and many are useful, but this is the one I return to most often. My copy of this book is ragged, dog-eared, coffee-stained, and marked by many colored tabs for quick reference. Competence at Work changed my approach to human resources, and I actually earned some national honors and recognition for innovations in assessment and workforce planning by using it as a guide. It yields an effective understanding of competencies and how to apply them in processes such as recruiting, selection, development, performance management, succession, and workforce planning.

Some insights and tools in the book are particularly valuable:

Criterion sampling:
Compare high performers to average performers in order to understand how each performance group achieves their different levels of success.

Operant measures:
Measure how people operate in the real world as opposed to how they respond to a list of multiple-choice items. It describes Behavioral Event Interviewing (BEI) as the preferred approach, but you might have to access other sources for a complete understanding of the BEI.

Competency definitions and scales:
These alone are worth the price of the book. Based on behaviors that are empirically related to performance in a wide variety of jobs, they provide a quick-start to comparing performance groups and developing competency models, and they provide a framework for both assessing and developing competencies in people.

The principles and methods outlined in this book allow one to construct and apply competency models and human resource practices that get results. If I could have only one book on human resources, it would be this one! If I could have only three, the other two would also be by Spencer: Reengineering Human Resources and Calculating Human Resource Costs and Benefits.

Lyle Spencer has written a book that is lucid, well-organized, and a concise reference on human competence. If this was history, you would know that he had been there and had not merely interviewed those who were. This is so because his work is informed by original research. Spencer begins the presentation within a framework of competence that is criterion-referenced. The competence dictionary is organized around competency clusters that are well-defined and behaviorally anchored. But theory is not left to wrestle with the reader's experience. Spencer provides the practioner with a guide that takes the user through all steps in the conduct of a competency study. Spencer closes with a set of generic competency models that the practioner can tailor to his or her client before drawing the reader's attention to the variety of applications that study data may serve. Though a bit pricey, you can purchase it with the knowledge that it will stand up well as your single source of reference.

The phrase "essential reading" is a cliché, however, this is truly essential reading for anyone seeking to understand competencies.

Not bed-time time reading; this is a technical book for HR professionals. Detailed and lucid (although the neophyte may prefer to start with something a little lighter, eg some emotional intelligence work by Goleman).

A good index and bibliography.

This book gives a comprehensive competency dictionary using behaviorally anchored rating scales for each competency. It also gives step by step guidelines on how to use the dictionary in all types of HR decision making. It is clearly written and is based on years of extensive research. Using this book eliminates the need to use expensive and dependency creating consulting services. Every HR professional should have it on their shelf. Moreover, as a training professional, if I had to choose 2 books to have on my bookshelf, I would choose this book and Performance Consulting by Dana Gaines Robinson.

This book present the components of the job competence assessment approach,including the competency dictionary, which lists, defines, and provides scoring criteria that can help you predict superior performance for most jobs,It's provided to step by step guidelines on how to use the dictionary in all types of
job.
You will understand what is competence from this book!I strongly recommendation!

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This study was one of the most practical ones to put into practice every day with my toddler. Not only were there spiritual insights into mothering, but also very practical applications. The study of Proverbs left me with a plethora of verses memorized to recite to my son as I trained him, and the last chapter of Proverbs really shook me to the core concerning being a virtuous woman. I began to meditate on that chapter and not only was my mothering impacted, but so was my marriage. God is Good! Jean's study is right on! I am a different mother, wife and Christian today because of her studies!

What it comes to Christian mothering help (with the right touch of humor) Jean Stockdale is by far the BEST! Biblical principals, much needed empathy, and large doses of humor make her entire teachning series a hit with me. I'm on my 2nd teaching book and I actually enjoy & look forward to doing my homework. I have learned so much.

I did this Bible study with a group of women from my church. Every one of our lives were transformed by it! Jean Stockdale is an incredible Bible teacher, but it was her message that was so dynamic - become a student of God's Word. This study was challenging as well as encouraging!

Jean Stockdale has truly changed my life and the way that I mother my two girls. She has so much wisdom and provides so much insight on how to raise Godly children. She is also very practical on how to handle such things as sibling rivalry, discipline, and releasing your children one day to go into the real world. I have learned so much from her. I recommend this book VERY much. You will be blessed.

WOW! This is really an insightful Bible study taught by a very gifted Bible teacher. I have studied under Jean for a couple of years now and can see how God has used the Biblical insight taught through her studies to cultivate a love for God's word in my life.
This study was one of my favorites because the weekly lessons teach on wisdom, friendship, importance of our words, anger, discipline, and integrity through an indepth study of Proverbs. This is an excellent resource to do as a group or individually. You will find the biblical teaching to be doctrinally sound and from the heart of a mom who has trully cherished the gift of mothering!

This cookbook is just what I thought it would be and I'm pleased. It's an easy read and go to book. There are many, many recipes of the same thing made in different ways with changes in ingredients sometimes too. I like that sort of thing.

I've had this book for several years and I still use it. The Cream of Cauliflower Soup on page 93 is so good that my family was licking their bowls. And if you really want to impress someone or yourself make the Bacon-Wrapped Chicken on page 192. Absolutely wonderful!

This book was given to me by my sister as a part of my bridal shower gift. This is quite possibly the most useful gift I recieved. As a new homemaker and wife I have faced reality that I need to learn to cook and this book has come in handy just about every week. The recipes are easy and most ingredients you will already have in your cupboards and fridge. I also like the fact that they don't take long to make especially when everyone in your house works, the last thing you want to wait for is dinner! I highly recommend this to anyone and would also think it would be good for kids since the recipes are so easy. Five stars!

This is really a neat book! Just like the title says, all recipes contain 5 ingredients, some even less. The main chapters are: Appetizers & Beverages; Breads, Brunch & Breakfast; Soups, Salads & Sandwiches; Vegetables & Side Dishes; Main Dishes; and Sweets. There is a page to take notes next to the main dish chapter, plus the main dish chapter gives suggestions as to what side dishes and/or desserts to serve them with. The last half of the main dish chapter is entitled "Your Guide to Left-Over Turkey, Chicken and Ham" with recipes using up the leftover meat you might have. There is also a couple pages in the Sandwich chapter that gives "new and different combinations" for sandwiches, a page listing 6 "special sandwich spreads" and a basic hamburger recipe along with a page and half of creative ways to spice up the average hamburger. All in all, I think this is a really cool book, despite the fact there are no pictures, especially if you are really busy or don't want to take the time to fool with long complicated recipes!

If you told me that someone had made a book of recipes that only take five ingredients and three steps to make I would not have believed it contained so many delicious recipes. From appetizers, to breads, to brunch, soups, salads, sandwiches, vegetables, side dishes, main dishes, and sweets just about any type of recipe is represented here. This is a great cookbook for the novice cook or people in a hurry. The recipes are so simple that even a young teenager can prepare a complete meal without any problems.

Some of the recipes that I really liked were the Roasted Garlic Dip, Mini Reubens, Green Olive Spread, Pineapple Teriyaki Chicken, Ranch Chicken, Sweet and Sour Spareribs, and Peanut Butter Fudge. It was really hard to pick favorite recipes from this book because everything I tried was great. This cookbook has already become one of my personal favorites. It has everything that I look for - comb bound so it lies flat, easy recipes to follow, easily acquired ingredients, minimal cleanup, and very tasty. This is a highly recommended cookbook for anyone to have around the house to prepare that elegant meal that looks and tastes like you have slaved in the kitchen all day.

Counseling with With Our Councils, was inspiring and instructive. It changed the way I administer- now and in the future. A must read for church leaders.

I enjoy reading this book. Elder Ballard said, "The Lord's church is organized with councils at every level, beginning with the Council of the First Presidency and the Quorum of the Twelve Apostles and extending to stake, ward, quorum, auxiliary, and family councils." Elder Ballard teaches the importance of counsels to solve problems. A council provides valuable feedback and ideas that have significant impacts in a ward. In one case, a deacon advisor influenced the deacons quoroum to improve attendance, the ward was influenced and attendance increased and eventually impacted was felt at the stake level. Revelation, priesthood authority, and council combine to provide quality service, needed stablity, and needs safely met.

Focus on people. Council meetings should keep coordination and calendaring to a minimum. The best resources and talent are available and time is precious, use the time to talk about people's needs. Information discussed in councils should be confidential. Elder Ballard says, "All councils in the Church should encourage free and open discussion by conferring with one another and striving to have clear, concise communication. Councils should discuss objectives and concerns, with mutual understanding being the ultimate goal."

Sometimes a leader will voice his decision without counseling with his council. Priesthood leaders exercise authority to make decisions. Priesthood leaders lead with love and good example. Leaders have the benefit of the council; spiritual gifts are associated with the responsibilities of the members; and unity and purpose provide a powerful force.

The reviews given are very accurate. May I add that this is a must read for anyone serving in a leadership position in my opinion. Elder Ballard illustrates the how and why we should use councils within the church. He also includes a chapter on using councils within the family that I found very effective.

I would also recommend Leadership for Saints in conjunction with this book. I found that Leadership for Saints expanded on leadership topics beyond using councils.

If you remember, several years ago, Elder Ballard gave the same talk back to back in general conference. Remember the subject? It was on councils (See "Ensign," November 1993, "Strength in Counsel," "Ensign," May 1994, "Counseling with our Councils.")

This book is in response to those two topics, so consider this a course in ecclesiastical management and religious organizational behavior. We are not using the Church councils properly, and this book is one apostle's attempt to put us on the right track.

So often leadership is equated with office, or is seen as bossing people around. This is not only wrong, but is dead wrong. We have so many pairs of eyes in our wards and stakes: the elders presidents, the high priests, the Aaronic Priests, the Female's Relief Society, and every other auxiliaries, we are literally dying of thirst right by an artesian well.

This book has really opened my eyes. I think that we have all the helps we really need under our noses. The key is for the leaders to open the floodgates and let the people get busy. People in the ward have ideas and insights that the priesthood leaders may miss.

The whole sum of creation was began with a grand council. This is the eternal example for all of us.

Without exception this book is one of the greatest of its time. Not only does the author give accounts of how the saviour counseled others but how to apply the same principles in our everyday world. A must read for all practioners of the faith.

This is an excellent book, especially for HR/C&B practitioners. Like most HR topics, reward strategy is common sense and this book structures it neatly. A fantastic reward strategy framework - shows the inter-related nature of all stratgies and the operationalised details of a compensation strategy.

The book is comprehensive, yet accessible.

Nice to have all the PowerPooint slides on CD in the back cover, too.

This book is an excellent resource for HR professionals, compensation specialists, and line managers alike.
Well written, with great models and thought processes, yet pragmatic in its approach, this book provides a great fresh look at how to motivate employees to achieve business results.

This book is an absolute must-purchase!...
Compensation and HR professionals in general can derive great insight and value from this work. I recommend it strongly as a cornerstone of every business person's professional library.

An absolutely wonderful source of information for compensation professionals, HR professionals, and managers of all functions.
This book is a very hands-on, pragmatic handbook for building the rewards systems and structures, which will allow an organization to win the war for talent. I recommend it highly!...

If you enjoy working with university textbooks, you'll appreciate this book. It feels like a college text. It looks like a college text. It's filled with graphs and charts like a college text. It's seasoned with case studies in call out boxes. There are endnotes, as well as a bibliography. The index is so full of references, a smaller type was used-perhaps to save space.

The authors' message is that the secret to developing a creative and effective rewards strategy is based on a combination of Money, Mix, and Message. The Money aspect addresses the value of the reward(s) to the employee. The design of the plan, constructed to meet employer and employee needs, is the Mix. The Message deals with what the employer wants to communicate to its employees about appropriate values and the company's expectations. The authors describe their approach as "M3," emphasizing the need for a good balance between the three factors.

Readers will explore more than a hundred practical tools for building what they call the M3 Reward System. Financial rewards are integrated with non-financial rewards. Application of the step-by-step strategy promoted by the authors is a CD-ROM that is loaded with tools, exercises, and techniques to equip readers to tailor their own strategies to be consistent with company needs.

The authors are consultants with considerable experience in serving dozens of Fortune 500 companies. The orientation of the book, understandably, is toward larger companies. Smaller firms will still get a lot out of this text, but may have to invest some serious study time to get the full benefit of the package. The stories relating the authors' experiences are illuminating and add value for the reader who wants to gain the deeper understanding of how customized corporate reward programs are put together and managed.

Hefty price, but fully loaded.

The books came to me in like new condition. Thanks for your prompt service. I would order from this company again. Great service.

I liked reading it. Was simple to understand. I got a lot of info. on starting a web page. The only thing is it shows you how to use a program to get a web page going but its only 2 programs so if you don't have the programs that it helps you with than don't buy this book.
The programs are Macromedia Dreamweaver MX 2004 and Microsoft FrontPage. It also helps you learn about some basics about photo editing and some graphics. I got some good use out of it. I just wish that it had the info. on my program I have. Other than that its a great book very informative about the basics of running your own web page.

i generally have found the for dummies series to be helpful, and this book is no exception -- you can sit down, thumb through it, and create a photo album online quickly without having to wade through any technical jargon or fluff. i'm no slouch in the web development department and even i found lots to like about this book -- it has helped me explain certain concepts and steps to my less technical family members. i'm including it with my standard baby shower package from now on (which also includes an aromatherapy relaxation candle, lip moisturizer, charmin-to-go, dove facial cleansing wipes, hand sanitizer, and other small items that new moms appreciate).

If you've ever been bugged for photos from the family reunion, or wanted to show off your new kid/cat/car, this book actually makes it seem easy. I know, I know, putting up your own website has a reputation like dragging all your neighbors in and making them sit through your vacation slides used to. But this book shows you how you can still show off a little, without boring everyone to tears. Actually, you can do some pretty neat stuff, which can be really fun when your family is scattered all over, and you don't feel like running up the long-distance bills just so you can keep up on current events.

Very highly recommended.

As with the other For Dummies books, this book is intended for beginners and absolutely minimizes the jargon. At the most basic level the book provides a series of templates that can be used with a fill in the blank approach to get a site up and running quickly. Then it branches out to increasing the creativity by designing your own pages. At this level there is almost no mention of dynamic database driven sites. This is building a static web site with pictures and text. This is a book to get you started.

Most of the book is on showing you how to do things using Microsoft's Front Page. But on the CD is a trial version (30 Day limit) of Dreamweaver MX 2004. In addition, the CD includes:

Family Tree Maker
Contribute
Fetch, and
WS_FTP.

If you're a complete beginner to web design and programming, here's a good way to get started.

Word Ladders is a great way for students to review familiar vocabulary in a fun-filled manner. Each puzzle also has one or more challenging vocabulary word(s). My fifth grade students enjoy the ladders.

Word Ladders has helped my students get excited about this component of their language arts studies. They always look forward to tackling each day's ladder. I highly recommend it. I am a special education teacher

I use this in my classroom with 4th grade students. All my students enjoy the challenge of figuring out the words. The students are proud when they solve each ring on the ladder. Works well as a five minute activity in the morning or at the end of the day!

I use these activities in my fourth grade classroom as a way to fill in time. Some of these puzzles are difficult, but my higher achieving students find them adequately challenging. I plan to purchase the other Word Ladder book (1-3) for the other students with the hope that they will be able to move up to these after a while. They are a great vocabulary enricher and students enjoy working them.

Great strategy for teaching vocabulary and word association. My students love it. They say things like, "This is Fun"! I agree.

This is a thorough and well-written book that would work well for the small to midsize business with a small or no HR department. It's loaded with sample forms and tips on creating a personnel handbook and step-by-step instructions on formatting, printing and updating it. There is a virtual plethora of pre-worded phrases, paragraphs, policies, letters, etc., as well as, possible reasons for including or eliminating certain portions.

The author even included a few sample personnel handbooks in their entirety. One merely needs to substitute one's own business info, as well as state and local specifics to make it your own customized handbook. The author also recommended you consult with an attorney regarding legal specifics and ramifications. Overall, it's like having a mini HR department you can "file away" in your bookcase at the end of the day.

Michelle Devon's DESIGN YOUR OWN EFFECTIVE EMPLOYEE HANDBOOK: HOW TO MAKE THE MOST OF YOUR STAFF comes with a companion cd-rom and provides a basic instruction manual to producing an employee handbook. While the cd-rom makes it easy to just fill in the blanks with company-specific information and policies, the book does a fine job of considering the ramifications of an employee handbook, from legal considerations to difficult subjects such as safety and harassment, drug testing, reduction in wages, and more.

As a small business owner, I appreciated the direct, instructional approach of this guide. Every business should have an effective employee handbook, but after receiving quotes for hundreds and even thousands of dollars to have one written for my staff, I decided to go it alone. I was still afraid that it would take me weeks to accomplish, but after reading Design Your Own Effective Employee Handbook I actually had mine finished within a week.

This guide contains every last helpful tip and important consideration you need to know before writing your own employee handbook. My staff now refer to it often, which has saved me a lot of time in training and answering questions - I now just send them to "The Book"! Devon's guide is well organized and easy to read, which is a good thing, since I didn't have a lot of time on my hands to sift through things I didn't need to know. Her guide walked me through the planning, writing and polishing stages from start to finish; what I ended up with was a comprehensive guide including everything from legalities and a code of conduct, to a new "no tolerance" policy - things I could not have written on my own. I saved a good deal of time and money in using Devon's book to guide me through the writing of my own employee handbook, which is why I believe it's a must-have for any business owner.

If you've ever tried to organize all the employee information from within a company then you have some idea of what type of job this snowballs into. There is so much material that needs to researched, compiled and organized and properly written that most people don't even want to think about the review process and getting final approval. And just when you think you have it all, you realize there are sections you've completely forgotten about.
This book leads you step-by-step through the process. It starts of with an excellent section on how to use the guide effectively. It then leads you through each of the major steps in the process. Comprehensive chapters cover every aspect of employee information, employee classifications and even a twenty page chapter on working hours.
The author was meticulous with details and generous with samples. She's included many sample forms, covering everything from Welcome to the company forms, Sample Time Sheets to Employee Handbook Acknowledgment Forms.
If you're in a position where you're wondering if your company needs an employee handbook and you're trying to figure out what to include and how to handle certain aspects, then look no more. This book has it all.

Devon's book provides a detailed guide for creating a company handbook that will both serve your employees as well as protect the company. She provides example handbooks as well as a pre-written template where most of the work is already completed for you. The book explains which policies to include in your handbook (such as employment "at-will", work hours and break policies, reward and recognition policies, how to handle nepotism, etc). It also explains what you should and should not state in your handbook to help you avoid legal conflicts. There are many sections which are useful, but I think the most important aspect of this book is that it gets you thinking about how to create your handbook and how to avoid potential employee relation problems in the future. It also helps inspire you to really figure out what your policies are and what you want them to be and then helps you put them in place. If you want to create an employee handbook, this book contains all the information you would need to complete the task.

I have been looking for a book like this for some time. The math and physics are at the college level, but I figure I need to learn something new. This could be worth working on. Now to find the materials and get to building. Who knows, I might be able to convert my car, build a new airplane, or even a classy cabin cruiser. Great book.

It is an amazing book that covers all subjects related to fuel cells in an understandable manner. It is the best book to be used as text book in a fuel cell course. It is really the unique book that truthfully has the necessary amount of information to build a PEMFC.

Fuel cells are a new topic for me, and I selected this book because the title and description seemed interesting. It was a great choice because it is written in easy to understand language - making a complicated subject understandable. Although there are many parts of the book geared toward designing a fuel cell with mathematical equations - -there are also other parts that simply describe how the fuel cell works, different types of fuel cells, different sources of hydrogen, the hydrogen economy etc. A "must read" for anyone interested in fuel cell technology.

On the whole, this is an excellent text, but I was a bit put off some of the opening discussion. The chapter on the "Hydrogen Economy" -- while well-written -- really didn't belong in the front of this book. It feels like an opinion piece, and the discussion questions at the end of that chapter felt biased. The first few paragraphs of the book aren't about fuel cells, they're about pollution, fossil fuel use, and global warming. While these are important topics worthy of discussion, they aren't fuel cells. The same print space could have told me something about nomenclature (What's a PEM cell? You'll have to flip ahead to chapter 3 to find out).

If I'm reading this book, I get that fuel cells are an important part of our technological future. What I wanted was an unbiased exploration and explanation of the technology. I got that, mostly, but I also got the author's opinion on government regulations (the author is clearly for them, and appears to feel that they are the best -- possibly only -- way to create the Hydrogen Economy) and was told that Carbon Dioxide is a pollutant directly responsible for global warming. Reasonable people can and have disagreed with both of these assertions, and I could and have read both sides of these arguments elsewhere. I didn't need them here.

In a field where only a limited number of books are available on the subject, it is refreshing when such a well written, compressive volume is released. I thoroughly enjoyed reading this book. The author has skillfully combined an easy to understand description of fuel cell technology with enough meat (equations) to keep an engineer satisfied. I highly recommend this book to anyone interested in fuel cells.

Do your employees have the knowledge, information, and skills to make decisions and take action? According to the author, the answer to such a question lies in one word: learning. The author argues that a workforce of employees in a learning mode is the key to a company's success both now and in the future.

This book addresses four key issues that workplace learning must address: learning stages, context, learning styles, and desired outcomes. These issues are addressed with a learning system, for which the author presents a five-phase plan to creating such a learning system: exploration, envisioning, planning, development, and implementation/improvement.

The author also includes a sample of specific tools for developing an interest in learning, strategies, and programs for individual learning, learning in groups, one-on-one learning, and learning integrated into work.

'Linda Honold has produced the best book in its field. She shows clearly how learning and development can be a real force for positive change in organizations. The book is especially useful in focusing on practical, usable methods that can be applied in real life situations. It's also valuable because the approaches the book suggests are tried and tested. She comes from a background in organizational life so it's not some arm-chair theorising by an academic. Indeed I'd wish that the theoretical 'learning organization' folks would take note of this book. We need more practical, concrete approaches to improving learning not meandering theories.

This is a book that all trainers and developers should own.'

Linda Honold describes a system for helping everyone in your company learn to become more creative, responsive, efficient and team-oriented. She describes various techniques, including methods for developing an interest in learning and in self-knowledge, individual learning tools, mentoring, coaching and peer learning as well as strategies for helping people learn in groups. She pays particular attention to learning styles, drawing on the Myers-Briggs personality type system. This book speaks primarily to human resource professionals and to executives who might be setting up learning systems for their own companies. Others may find the book dry and overly concerned with the details of systematizing the serendipity of informal learning. But we [...] recommend this book to HR practitioners, and also to professionals delving into knowledge management, who will certainly benefit from this theoretical look at how people in companies actually learn.

Developing Employees Who Love To Learn: Tools, Strategies, And Programs For Promoting Learning At Work shows how any business scan create and implement a successful learning system that will improve employee performance and enhance company profits. Linda Honold (president and founder of Empowerment System, Milwaukee, Wisconsin) draws upon her years of experience and expertise to provide step-by-step, "user friendly" instructions on laying the groundwork for, and implement, the activities and programs that will generate meaningful, applicable employee learning. The informative text is augmented with numerous illustrative examples and features "The Learning Toolbox", a compendium of ninety practical tools and resources for creating a dynamic environment for both individual and group learning. Developing Employees Who Love To Learn is very highly recommended reading for corporate managers and human resource directors.

This book came to me just as I was grappling with the problem of providing a fresh learning experience for some 40 managers in a major retail company located near Los Angeles. The book was just what I needed to develop a learning plan that goes well beyond classroom-type training. The book provides a sophisticated learning model that is easy to understand and very practical.

The book is well organized. Ms. Honold provides a useful and up-to-date review of adult learning theory, but quickly moves on to present an impressive array of tools aimed at meeting the needs of people with widely varying learning styles. When it comes to learning one size does not fit all. (We seem to accept this idea for adults -- why not for younger students?)

This is a user-friendly book of great value to anyone who is looking for a fresh perspective on how to share information in an organization. There is a major emphasis on motivating the learner, a key point that often gets short shrift in books like this. Finally, and most importantly, Ms. Honold is obviously an experienced practitioner in creating enthusiasm for learning in a work setting. That experience is reflected throughout this excellent book.