Resources Books

Our executive team was asked to read this book and we each were given a chapter to present. I am by no means the fastest reader in the world, but I breezed through this in less than 2 hours. I believe the message and directions in this book are the true path of a leader. I have since passed on copies to the leaders in my deptment and have received nothing but positive feedback.

This book is stellar! I highly recommend for anyone in a leadership position or anyone who will one day be.

One of the greatest books on leadership out there. A simple to the point story that teaches skills not taught in most business schools today.

Having read many leadership books, this is one of the best in teaching how to lead with your heart. It's well-written, easy to read, and paints a challenging, yet rewarding picture of leadership that requires devotion and commitment of oneself above and beyond all else.

Have bought 3 of these books for different friends and they have all enjoyed it and passed it on to others.

How could Southwest Airlines achieve 23 consecutive years of record revenues and profits while other airlines were hemorrhaging red ink? How could GE produce refrigerator compressors at a cost substantially less than its foreign competitors, despite an unfavorable cost differential of $15 an hour? This fascinating book suggests an answer.

In 1996, authors Bill Catlette and Richard Hadden noticed that every single one of the top 15 companies listed in Fortune's "Most Admired Corporations" were also widely recognized as exceptional places to work! Hmmmm.... Catlette and Hadden conducted a study of such companies over a ten year period, with interesting results: Compared to their top competitors, the "Contented Cow" companies consistently enjoyed big financial gains in every important way--productivity, revenues, and growth.

The book is not without its flaws. For example, Wal-Mart is listed as one of the "Contented Cow" companies--a designation that Barbara Ehrenreich's Nickel and Dimed: On (Not) Getting By in America certainly puts the lie to. Still, CONTENTED COWS makes a strong case for the connection between sound human resource management and successful financial management--a connection far more direct than many managers think. So in my opinion this book is highly relevant for today's globalized-and-outsourced Corporate America.

Doni Tamblyn is author of Laugh and Learn: 95 Ways to Use Humor for More Effective Teaching and Training and The Big Book of Humorous Training Games (Big Book of Business Games Series)

Don't be deterred by the title (initially I was) because it is appropriate to the authors' purposes in their essentially serious analysis of why only some companies sustain market supremacy and profitability...and why the others don't. Years ago, Jack Welch (then CEO of GE, one of the six companies featured in this book) explained why he admires entrepreneurial companies:

"For one, they communicate better. Without the din and prattle of bureaucracy, people listen as well as talk; and since there are fewer of them they generally know and understand each other. Second, small companies move faster. They know the penalties for hesitation in the marketplace. Third, in small companies, with fewer layers and less camouflage, the leaders show up very clearly on the screen. Their performance and its impact are clear to everyone. And, finally, smaller companies waste less. They spend less time in endless reviews and approvals and politics and paper drills. They have fewer people; therefore they can only do the important things. Their people are free to direct their energy and attention toward the marketplace rather than fighting bureaucracy."

These remarks are directly relevant to the key points which Catlette and Hadden make in this book. It is no coincidence that the most highly admired companies (i.e. those for whom employees of their competitor companies prefer to work) are also the most profitable as they dominant their respective marketplaces. They include FedEx, GE, Hewlett-Packard, Southwest Airlines, 3M, and Wal-Mart. Revealingly, each of these six was founded by entrepreneurs and each has since retained its entrepreneurial spirit. They are among the "Contented Cows" which have outgrown the "Common Cows" (e.g. Consolidated Freightways, General Motors, Texas Instruments, United Airlines, Xerox, and Sears) by a margin of roughly four to one. Catlette and Hadden explain why.

At one point in their book, they assert that "just as productive employees are not always satisfied, satisfied employees are not always productive." A "Contented Cow" company offers generous employee benefits, including those which address personal needs. For example, EDS has a car repair facility, bank, store, day care center, and dry cleaners on-site. However, a "Contented Cow" company also has leaders (at all levels) who recognize the importance to their employees of meaningful work to do, high standards to which everyone is held accountable (a "level playing field"), a clear sense of purpose and direction, feeling appreciated, and finally, meaningful opportunities for professional growth.

There is a "Summary" at the conclusion of each of the 14 chapters. These lists of key points will be invaluable to those who may wish to re-read the book (all or in part) as they attempt to formulate strategies and tactics to transform their own organization into a "Contented Cow." I hasten to add that these key points are relevant to ALL organizations regardless of their size or nature. "To become Contented Cows. companies must realize that just as they have choices, their employees (particularly the better, more skilled ones) do so. The new rules of the game have been set, and now it's only a matter of time before everyone learns how to play, and play it to their advantage." Quite true. Contented employees should never become complacent employees. I am among those who believe that great leaders inspire rather than motivate others: they activate in them what is, in fact, self-motivation. Davenport and Beck address this in The Attention Economy, correctly suggesting that there is a form of ADD in the business world which has serious, indeed profound implications for managers at the executive level.

Decision-makers in "Contented Cow" companies understand full well what will attract the attention of those for whom they are responsible. The challenge is to involve and then engage them productively and enthusiastically, indeed passionately in the given enterprise. Only if and when they are can the nature and extent of relationships with customers ensure sustainable profitability. Those who share my high regard for this book are urged to check out David Maister's Practice What You Preach. His key point, with which Catlette and Hadden obviously agree, is that individuals as well as organizations must have impeccable integrity. "Contented Cow" companies are nothing more and nothing less than human communities within which such values are constantly affirmed, not merely in word but in deed.

We are using this wonderful book as a tool for understanding why companies are successful. As future investors and entrepreneurs this book will always be our guide. Want to know how and why a workforce is happy, get a Contented Cow. ZM Stevenson, 7th grader

Having spent eleven years in one of the winning companies profiled in Contented Cows, I can personally vouch that the strategies and methods recommended by the authors will truly produce a world-class, highly-motivated workforce that will in turn produce exceptional customer service and financial results. Not occasionally, but every time! What is so impressive about the authors approach is that they first thouroughly researched the "people" practices of truly great companies, then show how those practices in turn naturally and inevitably lead to great bottom-line performance. Too many business authors first create a "neat" model or premise, then go out and find examples to validate what they hope will be the next management "magic pill," establishing correlations that in reality, if they exist at all, are quite tenuous. These guys have done their work the old fashioned way, and you can (and will) take their recommendations to the bank!

This is not rocket science! No matter what our managerial "level", we all have a boss somewhere. Don't we perfom our best when we are treated as some who is valued, someone who matters? That's all this book is telling us, with facts and examples of successful companies, large and small, who "walk the talk"! Read this book and them commit yourself to leading your folks based on it's simple principles (which are not new, we just just needed the authors to write them down for us!)

This play was very thoughtful and enjoyable, especially if you are able to visualize things while you read. I would highly recommend this book to anyone.

THE NIGHT THOREAU SPENT IN JAIL describes thinker Henry David Thoreau short experience in jail after not paying his taxes. Employing flashbacks within flashbacks, playwrights Lawrence and Lee take on the task of describing Thoreau's life so far. Filled with witty remarks and humorous dialogue, this book transcends what I can say about it.

After having been assigned to read this book for my AP 11 English class, I started out first assignment: Read to page 50. To my surprise, once I got to page 50, I couldn't put it down. My teacher had warned us about this scenario. She said the book was cleverly hilarious and enjoyable. Naturally--it being an ASSIGNED book--I doubted her words.

When I got into the play, within the first few words of dialogue, I was laughing out loud. The writers, whose research was obviously accurate and concise, tickled me when Ralph Waldo Emerson asked "who" his umbrella was, making a reference to his supposed contraction of Alzheimer's disease. Thoreau's teachings of God and fields and notetaking were pleasing and enriching.

Not only was I thrilled by his paradoxical dialogue,

[In a nutshell...
Thoreau to a student: Why are you taking notes?
Student: So I can remember what you say.
Thoreau: But then it's the notebook that does the remembering, not you.
(She puts away her notebook)
Thoreau: Why have you stopped taking notes?
Student: Because you said to.
Thoreau: Why would you do what I say?]

but I also took away something from it, which is a common moral you would see in books and movies today: Do things for yourself, and pay no attention to what others say or think. Though the moral is a bit overused, Lee and Lawrence refresh it and make the lesson new placing it in the midst of witticism and transcendentalist teachings.

Now, the only thing left for me to do is write a thank you card to my teacher for treating us with this wonderful book.

This play examines Henry David Thoreau, his philosophies, and some of the events in his life. During the Mexican American War, Thoreau refused at one point to pay his taxes. He felt that the war was unjust, and he didn't want his money supporting a government that he believed was doing unjust things. (He also believed that the war was not the will of the people, as President Polk had declared war without the support of Congress.)

The play, which takes place on a simple set that emphasizes the imagination of the audience (and the performers) for props/surroundings, also delves into Thoreau's love for nature and his views on sprituality. (The fact that the set is simple reflects another way that form follows content, as Thoreau encouraged people to turn away from materialism and simplify their lives.) The chief journey in the play is Thoreau's decision to return to the world, rather than remove himself from it.

Themes include individuality, the nature of spirituality, marching to one's own drummer (regardless of consequence), the belief that one person can make a difference, the idea of standing on principle/what's right, and the manifestation of the divine in nature and humanity (Transcendentalism).

It's a somewhat academic play, about ideas more than about plot (of which there is virtually none), but it reminds us that theatre can inform and instruct us as well as entertain us. Additionally, the subject matter of the play is very topical (public funds for stem cell research? or the war in Iraq?) and is sure to stimulate thought and discussion.

The authors of this play (two college professors) demanded that it not be produced on Broadway and, to my knowledge, it never has been. This, I may assume, was their own form of "disobedience," as they maintained that a few blocks in Manhattan shouldn't dictate what real theatre is to the rest of the nation. Despite their mandate, however, The Night Thoreau Spent in Jail has been one of the most produced plays in America, enjoying wide circulation in regional theatres and especially on college campuses.

While Thoreau was living at Walden, then President James K. Polk declared war on Mexico without Congressional approval. To protest this and the government, Thoreau refused to pay his taxes and was sent to jail. This play fantasizes on what might have been going through Thoreau's mind as he spent the night in jail: reflecting on his childhood, the life and death of his brother, his idol Ralph Waldo Emerson, what lead him to his solitary life at Walden and the impetus for his refusal to pay the taxes. I enjoyed reading this very much as it gave some insight into the great thinker who influenced the likes of Gandhi with his non-violent form of protesting the government.

Henry David Thoreau may be experiencing a sort of revival as of late. His treatise on civil disobidience is a hallmark of progressive action today. Upset that his government declared an unjust war, Thoreau refuses to pay taxes to show his digust, which lands him one lauded night in jail. Thus is the basis for this extremely inventive, timely play "The Night Thoreau Spent in Jail".

Not just a night in jail, but a brave overview Thoreau's life ensues, showing snippets of his events, meetings, and philosophies that were so critical to the development of his transcendentalism. This isn't a dry biography, however. The authors weave a Thoreau that is a rich tapestry of thought and action. He is both endearing and complex, wise and unaware.

We enter the play with Henry in his cell, and begins to relive some important moments in his life. We meet Emerson and his wife, Henry's mother, and favorite brother John, as they inact with his memories and become alive themselves. The ebullience of John is obvious, which makes his passing much more severe. This play helps to maginify the brilliance of a brilliant man, while making him more human, more real.

The Night Thoreau Spent in Jail is a great read, and will springboard your interests to study this amazing thinker.

This is a great book--full of real-life disciple-making from someone who is doing it. I'm amazed every time I go to Xenos. Denis McCallum, the founder and one of the two senior pastors at Xenos Christian Fellowship, is making active disciples from among non-Christian people. He's actually practicing what he writes about in this book. I've been in the McCallum home on two different occassions and each time, the home was filled with young people who they are discipling--jsut like he writes about in this book. Buy it, read it, and do what it says.

We purchased twenty copies which we used as a text book for a 13 week class at church, mixed men and women. The thrust of the class was to help the students know what is involved in finding, mentoring, teaching, and releasing a disciple in a one-on-one long term committed relationship. The book made a good back drop for the course in so far as it gave us a track to run on, since none of us had taught this subject before. As the teacher, I found several of the chapters to be spot on target and I used them pretty much exclusively for about half the course. Other chapters however were either weaker in content or just didn't cut to the specific deliverable I wanted to get across, so I supplemented with independent material. Several of my students had gone to the church website (Xenos) to check it out and were a little worried about the "casual" approach to ministering. Our church takes a more conservative approach and some behaviors that are considered culturally permissible, like smoking, course language, etc. we tend to frown on and believe the Holy Spirit through the process of Sanctification will cleanse the mature believer of. We therefore don't condone or model those behaviors in an attempt to woo the non or immature believer into sticking with us. Fortunately almost none of this came out in the book. Moreover, the book (and Xenos fellowship) rely heavily on "cell churches" which we also do not subscribe to. This method did come out in the book and so I had to customize the content for my class when it did. This was not a problem though. All in all, I'm glad I chose the book because it lived up to its "organic" name. That is, it got right to the heart of mentoring one on one, as opposed to many books I've seen that are more "clinical" or targeted to my own discipleship and walk with the Lord. This book definitely got us into the messy "human-ness" of one man pouring his life into another man, or woman to woman.

I really liked the book. It had the right theological framework necessary to grow God's people and care for the flock as well as providing very practical advise for helping those that want to engage in discipleship at different levels.

I found the section on professional counseling rather difficult. I lean toward Biblical counseling which empowers God's people to counsel at different levels. I cringe at the advise most people get when they see psychiatrists. The problem is real, however. You were brave enough to speak about it. I would think something not so sophisticated speaking about this might be more appropriate for the readers of this book.

Your section on quality conversation and friendship making will surely be helpful to some.

It is a good basic book that helps people trying to make discipleship work in their cell groups.
I already started talking about your book and will pass it on to some of our pastors

For a number of years now I've been working on a practical how-to book on discipleship. Dennis McCallum has beaten me to the punch with Organic Disciple Making. He's written the most practical book on how to disciple people I've ever read.

Time and time again I find myself saying, "Yup, he nailed that one; that's how it works." For example, early on the book covers the subject of modeling and its key role in making disciples. Later it delves into the practical questions of how you counsel and disciple through various issues or how you deal with blocks in their development.

For example McCallum distinguishes the difference between weakness and resistance and the appropriate response of a disciple maker. A disciple struggling with weakness generally needs encouragement, whereas a disciple who is resistant often needs confrontation and possibly discipline.

I loved that the book had a whole section on coaching and I loved that its counsel is both biblically grounded and rooted in the everyday experience of someone who leads 250 home churches. I've read so many books on discipleship and few drill down to address the questions ordinary people have as they struggle to help their disciples grow.

All of us who have committed ourselves to following Jesus and representing his name need to learn how to make disciples. It was the last thing he asked us to do before leaving the earth. If you as a Jesus-follower feel like you need help in learning how to do this in a way that feels natural, do yourself a favor and get Organic Disciple Making.

In the long tradition of The Lost Art of Disciple Making, Multiplying Disciples, and Disciples Are Made, Not Born, Organic Disciplemaking: How to promote Christian leadership development through personal relationships, biblical discipleship, mentoring, and Christian community is designed to do more than tell about the need for making disciples of Jesus. This is a book that painstakingly provides a path from start to finish.

This book has the potential to be used by small group coaches to disciple and develop small group leaders. With today's small group ministries launching groups with leaders just a step ahead of their members, this could be a very helpful resource providing a pathway for mentoring.

In its pages you will find more than stories of how it's working at Xenos. You'll also find the practical steps needed to begin a disciplemaking ministry in your own church. More importantly, you may find the inspiration to look for one life to pour into. After all, that is the point.

This is a great book for your managers. We are using it as a trainig tool through our entire dealership. It's a good read.

This is 3 books in book. A Leadership Book, A Daily Hands On Template of required tasks, and above all a long term Step by Step Program of how to turn a business around. If anything it is a Roadmap To Success.

Unlike most business books I have read this one is a clear step by step instruction manual of what needs to be done,how it needs be done, and why it should be done. Written in a down to earth style with a no nonsense approach it reinforces clarity of action which gets positive results. Dave has starts at ground zero and work outwards - an area of business activity ignored by most writers who are more interested in the theory of business rather then the nuts and bolts of running and holding a business together.

Thank you Dave

In a recent Maximum Impact message by John Maxwell on "How to Overcome the Six Temptations of Successful Organizations" he acknowledged the source of his message as coming from Dave Anderson's most recent book, "Up Your Business".

I wanted to see what other pearls of wisdom Dave had to share so I bought his book. I was not disappointed! Congratualtions to Dave on a great leadership book!! It is the best thing since sliced bread!!

I especially enjoyed Dave's direct, no nonsense, no-holds-barred style that identifies the entitlement culture that much of our society has bought into and his get-tough advice on how to replace it with a merit culture.

Dave's insights and pearls of wisdom were huge for me as I have more than 38 references penciled in the front of the book that I am taking to the bank.

It's about time someone cut through the pablum surrounding sales strategies, tactics, and all the rest and got to the heart of the matter. We have truly met the enemy...and it is US. In 'Up Your Business' Dave Anderson takes the blinders and the gloves off and offers a practical, honest, straightforward guide for effective management in the automotive industry (or any other people/sales/customer endeavor).

In his usual 'tell it like it is' style Anderson has created the BEST management book I've read in over 15 years of directing sales departments in dealerships. Whether your store sells 50 or 1500 cars a month you'll gain some new insights from the book - and you'll walk away with a new and honest appraisal of your own abilities and efforts.

I couldn't recommend the book more. The best part is...Not only will 'Up Your Business' fulfill its title's promise in your business, it's just a flat-out great read!

I'm in the car business and this is the best book that I have ever read about running my business. I bought a copy for each of my managers and have used the principles discussed in the book to make significant changes in my operation. I highly recommend this book for any retail business owner or manager!

I love Calvin and Hobbes. Period. The philosophy, the juvenile humor, the deep quiet truths, seeing the world through the eyes of a 6 year old. Any Calvin and Hobbes book gets 5 stars from me.

This book, just like all the other Calvin & Hobbes books, was an enjoyment to read. I recommend it to all ages of readers.

Calvin is the hero of all children with wildly vivid imaginations. He has great fun with his stuffed tiger Hobbes, going on numerous great adventures, including an attempted trip to the Yukon. Calvin is fairly typical in the sense that such children tend to drive their parents and teachers crazy, yet when they learn to temper and channel their imagination, they often end up doing spectacularly creative things as adults.
Since I was one of those imaginative children who spent all of my time either reading or playing pretend scenarios in the kitchen, I can certainly relate to this inventive misfit. He is hilarious.

First, and foremost, it must be known: All Calvin and Hobbes are great. Yukon Ho!, however, is one that tends to rise above the rest. It's true this is one of the earlier books and includes the 9 verse tune The Yukon Song and has all the great cartoons, but why it seems to be more popular, I cannot say. All I know and can guarantee is that it's funny and is everything Calvin and Hobbes. From the beginning of the book where Calvin is convinced that he and Hobbes have traveled into the future (nope not with a cardboard box) it is too easy to appreaciate Calvin's motives. He's not after the secrets of genetic cloning or the what politician is waging wars with other countries. He's looking forward to floating cities and telling people in the present what he saw. And this is the real beauty of Calvin and Hobbes shows through. It's the quest of a six-year-old to have a good time with a furry friend. Rarely in a comic strip has such devotion and integrity of a kid been so accurately portrayed.

You'll chuckle at Calvin's dad 's explanation of the workings of a carburetor and the hilarious camping trip to a desolate rock that Calvin's entire family embarks on. Rosalyn appears again, and yes, again terrorizes Calvin. Calvin digs up dirt on his dad,which compromises his father's high-ranking position of dad. Calvin tries and fails to be the next Houdini and Susie and Calvin are assigned an a project together. All the way to the new and improved transmogrifier, it's pure magic, purely Calvin and Hobbes.

You can always rely on Calvin and Hobbes to deliver the funnies. And if you're a keen reader, Calvin's unique (if rather skewed) perception of the world with keep the kid inside you alive (I don't mean this literally but as a metaphor). Unless you've been horribley deprived you'll pretty much all remember the magic of a snow storm or a sunset while sitting under a tree or an adventure in the woods or playing Monopoly with a tiger.

The title refers to a series of strips in which Calvin and Hobbes plan to escape the Yukon to be free of the repressions of family rules. Needless to say, their journey is cut short when Hobbes eats the only two sandwiches Calvin bothered to pack.

Any Calvin and Hobbes fan will already own this. Everyone else must buy!

This is a book mainly geared toward classes, possibly overcrowded, that have students from different disciplines (engineering, chemistry, physics, math, etc). This is the book for the Let's-get-this-over-with-quickly approach. I think that this book will probably disapoint physics or mathematics undergraduates - assuming, of course, they care about physics or maths.
The task of carefully choosing a balance between mathematical rigor and applications is the main one that falls upon an author of a calculus text at this level. Not dumbing down the mathematical notation and theorems too much, while being able to keep the dots between the abstractions and the applications, therein lies the art of writing. The more I look at this book, the less the author's choices seems to make sense. If you look at it, it's just an ordinary modern calculus text, nicely illustrated and all. That's the problem. Too many calculus text are copies of other calculus text, and have not put in the effort to connect the dots through the student's eye. Even little things...like defining a parabola as x^2 = -4py, instead of y = -(1/4p)x^2, because, after all, we're used to y=f(x)...Sure, all the theorems are there...So what? Wouldn't be a calculus book if it didn't have the theorems. I ask myself: if you give little boxes of theorems in nice typography, cool illustrations, together with scissors and glue, will little children put together a nice calculus book for you? Will a thousand monkeys with keyboards write mathematics textbooks?
The first book is better than the second. If you can avoid it, don't buy volume II (that is, don't buy the Combined edition). Even in volume I there are problems. For instance, there's omission of integration of algebraic functions resulting in the arctg, IIRC (there's just a formula thrown at you).
Volume II is below average (Multivariable Calculus). Don't expect to learn much along the lines of the /reasons/ behind what you are doing here. Why must you parametrize a curve? To transform a path integral in an ordinary integral in one variable, perhaps? Should you use a position vector or just autoparametrization? Did you see the relation between conservative fields, the gradient and potential energy? Do you think you can relate a map of the density of a population of a certain species to a double integral? All these are examples of issues that you'll not glimpse into using this book. It does not bring you *understanding*. Of course, if what you expect is learning by rote, than this book does that: trains students to calculate little numerical problems or perform algebraic manipulations. No doubt that's important, but that is not all. They performed as you expected. You measure them by that stick, fine. Everyone's happy. Goodbye. Next class. Calculus was invented to solve real problems, let's not loose sight of that. My experience with this book was that it made the explanations so disconected, so without grounding, that I had to look for other texts. Edwards and Penney, Thomas and Finney, Guidorizzi, Kaplan, Piskunov, until I settled for McCallum's Multivariable Calculus. I wasted a substantial time trying to fill in the gaps with other books.
Don't expect to read even a mildly reasonable explanation of partial differentiation. Not rigorous, not enough demonstrations. Some explanations are really bad, like Lagrange multipliers. Oversimplifying explanations is not adequate, IMHO. There's not enough geometric visualizations for the issue of gradients, for instance. Parametrization and the analytic geometry for the second half of the book is interpersed throughout the first half, and in a somewhat awkward order. I've seen better ordering of the material. Total differential and total increment are a little over a page in length.
I blame this book, in part, for the high "flunk rate" on Calculus II at my University. However, it seems the publisher is being very successful in marketing it all over the world. All it means to me is that the marketing department is competent.
In my ordeal through The Quest for Answers, I have found other books that I think are better, at this level. Look for Edwards & Penney, McCallum's Multivariable Calculus (this is probably the best choice) or Thomas and Finney. Anton does not succeed in making you achieve a reasonable working knowledge of the material in terms of comprehension.
On the bright side, the wealth of examples is nice (although your exam will probably be more like the exercises that start at number 40 or so, instead of the examples). The layout is good too. But there's absolutely nothing in it that justifies it as "different" ("New Horizon") or that makes it stand apart from the other books geared at the same audience, unless, that is, you compare it to a 1969 book.
Also nice is how the use of a CAS is blended in the book, so that if you do those CAS exercises, you will be on your way to become proficient in some CAS package wrt Calculus. A note here: I think the author should've mentioned open source CAS - there are at least 2 packages: Axiom and Maxima; they bear no cost to the student and have years of research behind them. Also, Scilab from INRIA (Institute National de Recherche et Information) replaces Matlab and is also open source (but both Scilab and Matlab are not for symbolic manipulations).
3 stars because it does its job of covering the basics. But no "classic", just average.
If you're having trouble with this book, see my review of McCallum's et al. Multivariable Calculus.

I thought I was terrible at math until I picked up this book for a college calculus course. In contrast to virtually every other math textbook I'd ever been forced to use, this book explained concepts clearly and simply, providing examples that increased gradually in complexity. I happened to have a good professor that semester, but whenever I didn't understand something in class, I taught myself from this textbook. It was a rare pleasure to feel I could learn such a difficult subject independently. I ended up getting an A in the class - and more importantly, I learned I wasn't bad at math at all.

To add a bit more information to the raw data of these reviews, I've mapped the universe of all possible readers of this book onto a set of x-y axes. Let the x-axis run from "non-Math-types" up through "Math-types." Let they y-axis go from "non-geniuses" up through "geniuses:"

- Quadrant I: genius Math-types will probably be both irritated and bored with this book. Their irritation will spring from the fact that not all of the pure-math proofs they'll be looking for are here. The book focuses more on explaining and doing calculus than on proving it. Most of the material is proven (properly: no missing steps), but the proofs that would get in the way of doing calculus are omitted. Quadrant Is will be bored because the author does his best to pound on a topic until practically everyone can understand it. Genius math-types, since they're inherently capable of grasping this material from proofs alone, will not be pleased by this repetition. For Quadrant Is, some version of Tom M. Apostol's Calculus books (ISBNs 9686708103, 842915003X, 8429150013, 0471000051, 0471503037, 0471000078, or 0471000086) would be a better text.

- Quadrant II: genius non-Math-types will probably prefer the fact that the author skipped some proofs in favor of applications. However, like the Quadrant Is, they'll probably be somewhat bored by the author's "slowness" in moving on after he introduces a topic. This book will be OK for them, but they'd probably prefer a more "terse" presentation. Unfortunately, I don't have any recommendations for such a book.

- Quadrant III: non-genius non-Math-types (i.e., "normal" people), will find this book just right. As noted above, the author's focus is on teaching and using calculus, not *necessarily* on proving it. If the proofs are complex enough that they'd distract from that mission, they're either relegated to Appendix G or omitted (though most proofs are present). Best of all, the author doesn't skip steps in his proofs: all the steps are there in their detailed glory. Later in the book, he will occasionally skip a simplification of an expression, but none of the "proof" material is missing. In the latter half of the book, he sometimes does the "proof is left as an exercise for the student" routine, but those are for non-essential proofs. After the author introduces a topic/theorem/method, he always gives multiple (at least three) examples. So, if the readers are having trouble with the equations and proofs, they'll have several chances to figure out what he means from the examples. Also, all the odd problems have answers in the back of the book. There are no steps included with the answers, but usually that's not a problem (since there are so many examples in the book). I also found the appendices giving explanations of pre-Calculus math facts very useful: it's been a long time since I've seen those things, so I needed the refresher.

- Quadrant IV: non-genius Math-types will join the Quadrant Is in disliking the skipping of several proofs, but, like the Quadrant IIIs, will be pleased with the thorough, step-by-step nature of the existing proofs. Not the best choice of a textbook for them, but for those who are having trouble with a "pure math" Calculus book, this is a good supplement.

Overall, this is an excellent book (I rate it 5 stars out of 5). The author did a wonderful job matching his material to his chosen audience (Quadrant III, "normal" people). For non-genius non-math-types, I highly recommend it. For genius non-math-types and non-genius math-types, it's OK. Genius math-types should avoid it and try something like Apostol's Calculus.

I'm learning Calculus with this book and I'm finding excellent!
My college changed Swokowski's book (it's out of print in Brazil!!!) by Anton's book. This book -together with Swokowski- is highly recommended for the beginners undergraduates. For me, Anton is very better Stewart's book -for instance-. Therefore, buy "Calculus a new horizont, 6th edition!

Well am trying to find out where can i get all answer sheet for the questions which is provided in the book.

I have found answers to odd-numbered exercies, But am looking for all answers. How can i get it please.
Thanks for helpping customers

As someone who frequently works with CIOs, I found this book to be excellent. One can read it cover to cover, or easily pick a topic and read the appropriate chapter. Since each chapter is essentially a standalone work produced by a CIO it is easy to flip to a particular issue, and gain insight.

Topics range from some of the more mundane, technical aspects of the CIO position, and further the old "business vs. tech" stereotypes, but other chapters such as "The First 90 Days" and the more strategy-oriented chapters are quite good.

Aside from the relatively minor "'the business' is evil" stuff, the book is marred by poor production. There are several spelling and grammatical errors, and the graphics are inconsistent and some of poor quality. The great content is mildly hindered by what appears to be poor editing and a rush job by the publisher.

Patrick Gray, author of Breakthrough IT: Supercharging Organizational Value Through Technology

I only got to read a few chapters before someone else in the office wanted to read the book. But I can say that the introduction, both generally about the CIO job, and the brief overview of each CIO who contributed, was very good. And the chapters from the different CIOs are valuable for the varied individual perspectives.

If you're not in IT management, probably not a very exciting book. But if you are, it gives you guidance from the varied real experiences of a lot of CIOs--people that you probably wouldn't hear from any other way.

The seventeen articles in this compendium represents contemporary and topical subjects, each written by a seasoned CIO. I was as impressed with the selection of articles as I was with the content because each topic is foremost on the minds of CIOs and senior IT managers today.

Among the articles I especially like are:

- The First 90 Days, by Mark Egan, which contains actionable plans that will get the new CIO (or other senior IT executive) quickly moving in the right direction.

- IT Organization, by Guy de Meester, in particular the challenges of centralization vs. decentraliztion, and organizational models in general. If this area is your focus I highly recommend additional reading: "Decentralization: Fantasies, Failings, and Fundamentals" (ISBN 0964163535) and "RoadMap: How to understand, diagnose, and fix your organization" (ISBN 0964163527), both of which go into great detail and provide an exceptionally effective approach.

- Governance, by Danny Maco, which is conspicuously missing in organizations large and small - or is often done incorrectly if done at all.

- Budgeting, by Bob Denis, Maureen Vavra, John Dick ... you'd think IT has this basic function under control, but sadly not. Read this article for excellent advice.

- The Metrics of IT: Management by Measurement, by Shel Waggener and Steve Zoppi. One of my favorite topics, and this team provides outstanding advice and keen insights.

Other articles are as well written, and span topics from architecture to strategic planning. Taken as a whole, this is a sourcebook that is filled with both knowledge and experience, and should be on the desk of every CIO, seasoned and new. I also recommend visiting the site that supports this book (paste the ASIN number, B0001EHNFK, into the search box for all products on this page). The site contains additional articles, news and other books in this series that CIOs, IT managers at all levels, and subject matter experts will find useful.

Truly, this is 'CIO Wisdom' - set down by CIOs and IT managers who deal day-to-day with information technology in perhaps the most challenging environment - Silicon Valley itself. As a 42-year veteran of the IT industry, I think this is the first time I've seen so much down-to-earth, practical and useful IT guidance in one place. The chapters are clearly and well-written. The authors get right down to the meat of the subject and provide practical suggestions for improving IT delivery.

If the book has a weakness, it is that there is so much specific information here that it will likely take multiple readings to glean all of it.

I think this book should be required reading for all CIOs ... and if you really want to start something, get a copy for everyone on your IT staff!

As a CIO I though CIO Wisdom hits the nail on the head on many of the challenges and issues facing today's CIO's. Sound and practical advice from those actually performing in the job was quite refreshing to the theoretical approach found in many other books on this topic. I only wish that many of my customers (business line leaders and executives) would read this book to better understand the value of IT can bring to our organization.

My only critique is that some of the concepts discussed in the book where not fully flushed out when the author was talking about solutions. Of course there have been entire books written on some of the topics covered in CIO wisdom.

I was particularly impressed by the Communications, Governance, Marketing and the Business Intelligence chapters.

I chose this book for my leadership development program at work. I enjoyed reading it, and found that it sparked a lot of ideas for things I could do to improve my own workplace. This book is short, funny, and to the point.

This book is a great one for those involved in business. It takes you on a journey that will certainly change your ordinary views about work, salary, and boss-employee relations. The Gifted Boss is for those who want to make a change and to elevate standards in the workplace: the best workplace for the best employees!

Very wise and up to date. I bought 2 for my store managers to read. This book identified some of my attitudes and policies even though I hadn't identified them myself--for example Nordstrom's employee review system. Thanks.

In this book, the author uses a short story to tell readers how a gifted boss and a great employee together can create synergy. The story starts with the author asking for help from a wise mentor, Max. He and Max spend a weekend together in Arizona, visiting different companies and talking with each other.

According to the Max, a gifted boss creates a magnetic work environment to attract great employees. He/She emphasizes goals and standards over procedural how-to rules. What is hired is help, not just time and efforts, from employees. He/she also cares about the personal development of employees by placing them outside their comfort zones. As for firing employees, a gifted boss helps them find new jobs.

In the book, Max also sheds light on a great employee. A great employee does not have to be expensive to hire. He/she is looking for a change and a chance. This great person is naturally productive and wants to be trusted that work will be done without constant supervision. He/she usually has one or more skills that are superior to those of the boss. As a result, great help is given to the boss through checking on the boss's work. A great employee also understands customers. He/she is entrepreneurial and is confident enough to seek measurement of his/her work and wants to be paid accordingly. Such great employees have to be courted by gifted bosses for they seldom change jobs. Courting here means a gifted boss has to be a friend and look for a chance to open up for offering a job to this great employee. This may happen after many years after they have become friends.

The author really understands how to be a gifted boss and the nature of a great employee. The story-telling writing style of this book makes it interesting and different from that of other books in Business.

I haven't read the book, but the example cited in the publisher's review, that of John Kilcullen, former chief of IDG Books during the 1990s, makes me hesitate. The idea that Kilcullen, one of the most heartily despised bosses in the computer book publishing industry, would be cited as a "Gifted Boss" because of a neat trick in luring in a name author, is sad. Go ahead and read the book, but skip over the parts about Kilcullen, he's no examplar.

Thanks to Tom Jones for providing an invaluable resource for today's Managers -- both in Government and Private organizations -- for advice on addressing today's workplace problems.

Those of us who are not CEO's or even at management level will find this book useful. It helped me recognize the signs of dysfunction in our organization, as well as identify methods to affect change or influence work behavior from a lower-level employee's perspective. I especially like the personality profiling information, which gives an explanation and a tolerance for the ways my fellow workers perform their work and react to pressure in the workplace. We don't all have to be the same to function as a cohesive and productive unit. Our strengths, weaknesses, and uniqueness can be useful when combined to make powerful teams and successful changes. I recommend this book as a helpful tool for any level of employee.

Excellent book for the OD professional and the manager alike. In his usual very effective style, Dr. Jones' "lessons" are very readable, practical, and understandable, with just the right mix of humor, metaphors and stories. His use of actual experiences serve to effectively demonstrate the "real-life" usefulness and value of the techniques he describes. Every organization experiences dysfunction, to one degree or another, and can, therefore, benefit from the guidance Dr. Jones provides in this book.

I believe that any reader will easily recognize the corporate situations that the author describes - it's the stuff we live with every day at work. The "aha!" comes along with the author's insightful discussions of HOW and WHY these situations come to exist, and why they are so very frustrating. But the best part is the practical "here's what you can do about it" discussions. This book shows you how you can have some impact, how these situations can be addressed constructively.

During my long working career I have partcipated in numerous courses, got advice from the best consultants and read lots of complicated theories. This is the first book that gives clear and practical advice to identify and solve the problems of an dysfunctional organization. I recommend Jones's book warmly to everyone who is interested in improving the quality of the activity of his organization.